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Hampton Inn Germantown / Gaithersburg

2.5 of 5
20260 Goldenrod Lane, Germantown, MD 20876
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Hampton Inn Germantown / Gaithersburg
Ranked #4 of 4 hotels in Germantown
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88 reviews from our community

    Trip type
Traveler rating
    26
    30
    16
    11
    5
Date Rating
Kansas City, Missouri
1 review
5 of 5 stars Reviewed May 1, 2012

I stayed at the hampton inn and have never encountered such a friendly staff. Stay there all the time and plan to continue visiting the germantown area.

HotelRepresentative5, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
May 4, 2012

Dear James S, I'm Brian, General Manager at the Hampton Inn Germantown. Thank you for writing a review about your stay with us in Maryland! What a pleasure it is to hear about how our team members have created such a positive experience for you! As General Manager, I've been lucky enough to work with this fantastic team for the... More

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 5, 2012

I stayed here while on business in the area and the staff were very helpful and freindly. Check-in was easy, breakfast was okay...they didn;t have any fruit available when I stayed, but the breakfast area was clean.

HotelRepresentative5, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
April 9, 2012

Dear Harry S, This is Brian Gearhart, General Manager at the Hampton Inn Germantown. Thank you for your positive feedback! I'm so glad that you enjoyed your recent business trip to our hotel. I apologize that you were unable to locate our fruit station during breakfast as it can sometimes be tricky to locate! Next time you visit you will... More

Southeast
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 27, 2012

We stayed here while visiting family. Front desk staff was GREAT! Cookies were a nice touch. Location was easy access, price more than fair, bed was comfortable. It's a little run down, well used, and could use some spiffing up, but I never felt unsafe. It was clean and comfortable, fine for a place to sleep. Breakfast was better than... More

HotelRepresentative5, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
April 1, 2012

This is Brian Gearhart, General Manager of the Hampton Inn Germantown. Thanks so much for your positive review! I’m glad you and your family enjoyed staying at our property. And I am thrilled we were able to exceed your expectations with our hot breakfast. Thank you for taking the time to write this review—I’ll be sure to share it with... More

Harrisburg, Pennsylvania
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 31, 2012

We have stayed here many times in the past while attending a youth sporting event. We made our reservation several months in advance and especially reserved one of the two-room suite style rooms. We have stayed in those in the past and though they are more expensive, they work best for our family. Upon check-in, we were informed the person... More

Hartford, Connecticut
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 4, 2011

We stayed at the Inn for three nights for a family affair. The room was on the sixth floor. We unfortunately were placed in the middle of a wedding party. The first night I went to take a shower and the water was lukewarm. Next5 day I reported it and by the time we got back to the hotle in... More

Hammonton, New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2011

I stay at Hampton Inns all the time. Usually the front desk is friendly and helpful. This Hampton Inn didn't live up to my expectation unfortunately. I am a HH member. I should recieve a USA Today in the morning. They missed the first day and second and 3rd day it was not there until 730AM, a little to late... More

Baltimore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed October 11, 2011

This is a great spot if you are a party animal and have no desire to sleep before 3 a.m. Do not count on the management to quiet things down; it ain't gonna happen. Calling the police is the only way. They do have a nice breakfast, however; and the staff are friendly.

HotelRepresentative5, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
October 13, 2011

Dear GinnyLu, Thank you for taking the time to post a review about our hotel. Also, thank you for noticing our friendly staff and complimentary breakfast. Our staff takes pride in their customer service-I'll let them know that you appreciated their efforts. I am so sorry about the noise you experienced from our returning wedding guests throughout the night. Unfortunately... More

sarasota, florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 23, 2011

i agree with other reviewers who suggest the property is a bit dated. mostly we were taken by the smell that hit us when we walked in the door and which lingered up to and in the room. it was damp and musty, at least we thought so. if we'd had convenient choices we probably would have cancelled, but since... More

White Plains,NY
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 5, 2011

Stayed 2 nights for a family wedding. Rooms were clean, although a tad small. Comfortable and well appointed bed. Breakfast options are terrific. No problems to report.

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2011

Our a/c unit died over Memorial Day Weekend during a major heat wave and we tried to stay home and only made it two days! We finally made reservations through BookingBuddy.com and got a good rate for a holiday weekend. We made a reservation for 2 nights to start. The property is a little bit older than most Hampton Inns... More

See 2 more reviews by Modemom for Germantown
 
 
Hampton Inn Germantown / Gaithersburg
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Additional Information about Hampton Inn Germantown / Gaithersburg

Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Hampton Inn Germantown / Gaithersburg Hotel
Hampton Inn Germantown
Germantown Hampton Inn
Hampton Inn Germantown Gaithersburg
Address: 20260 Goldenrod Lane, Germantown, MD 20876
Phone Number:
Region: United States > Maryland > Germantown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Germantown
#2 Family Hotels in Germantown
#3 Business Hotels in Germantown
Price Range: $
Hotel Class:2.5 star (2.5*)
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Hampton Inn Germantown / Gaithersburg
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