We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

2.5 of 5 20260 Goldenrod Lane, Germantown, MD 20876
Hotel website
Hotel deals
Special Offer
Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersGold level
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
Write a Review

54 reviews from our community

Traveler rating
    23
    22
    5
    3
    1
See reviews for
23
8
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (8)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (14)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I went to the hotel for a marriage conference. I was staying over night and needed access to the free wifi. I was having a problem connecting and I contacted the front desk. I was told, " we have no other guest complaining about wifi so there is nothing we can do. Try refreshing your browser". Other than that issue... More 

Was this review helpful? Yes
Bridgetown, Barbados
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The front office staff was very pleasant and helpful. The hotel is clean in all the public areas. The shuttle service is efficient although at times there was an issue with the five mile radius rule. When one speaks of a radius, one is speaking in terms of a straight line. Once this is understood there should be no problems.... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for staying with us; we appreciate the feedback it is very helpful when serving our guests. We want every stay to be a memorable one and look forward to your next visit. Yolanda Gainey, GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I came here to kinda get away from the city (DC) to celebrate my birthday. It was very close to various restaurants, movies, anything you wanted to do and it was right off of Rt 270 : ) would def recommend to a friend and/ or come back to stay again. The room was gorgeous, very clean,... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

I'm happy to hear you had a wonderful Birthday and enjoyed the Hotel - Thank you for staying with us. We look forward to your next stay - Yolanda Gainey, GM. More 

Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My partner and I stayed here while visiting family. The room was clean except the first day there was a bar of soap left in the shower from the previous guest that the housekeeper must have missed. The shower was spacious. The toilet flush was a bit loud. The heater was a bit loud. But the hotel in general seemed... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to share your comments with us; we really appreciate feedback from our guests. We always look forward to your next stay away from home spent with family. I apologize the heating unit and toilet was loud also, the soap left in the shower. It is always our goal to make sure every guest have... More 

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were staying outside DC as we were visiting friends. It was easily accessible and relatively close to go into DC (about 30 mins). The staff were accommodating to our requests. The rooms were a good size and well appointed. While there was a laundry facility, there was no washing powder while we were there.

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to let us know about your stay, we really appreciate our guests feedback it's nice to see you enjoyed your stay. I apologize we did not have detergent in the guest laundry vending during your stay. If in the area again we will welcome to your home away from home, hope to see you... More 

Sharpsville, Pennsylvania, United States
Top Contributor
103 reviews 103 reviews
46 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 12, 2014

Great location, service, and experience. Nice big showers, good internet, breakfast was well stocked, and temperature was good. Also very nice group of people working there, they really know how to hire the best.

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we really appreciate your feedback; it's our pleasure to serve our guests. We look forward to your next visit. Yolanda Gainey, GM More 

Bear, Delaware
Top Contributor
89 reviews 89 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We stayed here while in town helping our daughter with a home renovation project. Overall we were very happy with our 2 night stay. The Good: A comfortable well lit room. Refrigerator and microwave available. Free wif-Fi. Ample breakfast with something for everyone from yogurt, cereal, oatmeal and fresh fruit to eggs, breakfast meats, breads and pastries and pancakes. Quiet... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to write about your stay with us; we welcome our guest’s feedback. I apologize the bathroom had a noisy fan, no tub in the bathroom and when requested we did not replenish terry linen the first time. This is not our normal practice of how we take care of our guests; we always want... More 

New York City, New York
Top Contributor
205 reviews 205 reviews
165 hotel reviews
327 helpful votes 327 helpful votes
4 of 5 stars Reviewed November 5, 2014

We were surprised this hotel is a Holiday Inn Express because it offers a lot more that most Holiday inn Express hotels we have stayed at before. There is plenty of free parking, but getting into the hotel from the highway can be a bit of a challenge when there is traffic. Check in was very nice, and the front... More 

Was this review helpful? Yes 1
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for staying with us; we really appreciate your feedback and welcome you back in the future. Yolanda Gainey, GM More 

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2014

Noise: Very noisy fridge and heater unit. The hotel fixed the fridge upon request, but the heater is just loud because of the model type. We did not request anything about the heater just be aware. Security: Security latch on the door was broken and busted off the hinge (see photo). Asked for it to be fixed in the morning.... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Please accept my sincerest apology for the security lock being broken and busted off the hinge upon your check in also, a team member came to fix the security lock and your family was asleep, and we never returned to repair. The Breakfast menu is rotated daily and I apologize we do not serve bacon every day. Our breakfast items... More 

Avenel, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

I stayed in this hotel with my family. Neat and comfortable rooms. Bathroom was very clean and was well serviced. The mattress and other things were comfortable. Not too much noisy. They have ample parking. Friendly staff. The best part was the complimentary coffee and wonderful breakfast. Breakfast is quite good considering its a complimentary.

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, I'm happy you enjoyed your stay with us; it's always our pleasure to take care of our guests to make sure their stay is memorable. Look forward to your next stay, Yolanda Gainey - GM. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Germantown - Gaithersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Phone Number:
Location: United States > Maryland > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, BookIt.com, Hotels.com, Orbitz, Despegar.com, Agoda, Priceline, Travelocity, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites Germantown - Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay