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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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20260 Goldenrod Lane, Germantown, MD 20876
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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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62 reviews from our community

Traveler rating
    29
    24
    5
    3
    1
See reviews for
25
9
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancaster,TX
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I arrrived at this hotel after traveling from Dallas to New York and then to Maryland, so I was exausted and not feeling to well. The front desk staff just brightened up my day. They greeted me with a smile, and any and everything I asked for like extra tissue or even honey to put in my tea they got... More 

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Winfield, PA
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here because we were in the area on business. The hotel is very nice. The bed and pillows were amazing.. The complimentary breakfast was good and there was plenty of seating available. There are several restaurants not far from the hotel.

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Warrenton, VA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This is a relatively new Holiday Inn Express. I found the front desk to be easy and helpful, check in was a breeze. My room was immaculate with a micro-wave, refrigerator, a quiet a/c unit, plenty of outlets and a nicely appointed desk. The bathroom had an excellent shower head, multi-adjustable and mounted high enough to be easy to use.... More 

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Dundee, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here twice - once on our way to vacation and again on our way home. This hotel is super easy to get to, right off the expressway, safe area, very well lite and very well maintained. I think this is a fairly new Hotel so everything is still in pristine condition. It was easy to... More 

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Toronto, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 1 night last Easter long weekend. The hotel is clean, spacious, and the staff is friendly. What I liked about this hotel: - strong wireless connection - with complimentary breakfast - coffee/tea is available at the lobby The only thing I did not like about this hotel is that it is in the middle of a quiet location,... More 

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USA
Contributor
17 reviews 17 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at this newly renovated hotel. Tiera at the front desk was very welcoming when we arrived. Our room (632) was very clean, and was equipped with a fridge, microwave, fully lit closet, and was well furnished. Our beds were very comfortable, and the room felt like new. Our stay was a great deal that included... More 

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

We set up a 15 room block for our local wedding, and Gina and her staff went above and beyond to make sure we and our guests were nothing but satisfied! The rooms are clean, the staff is friendly, and the breakfast is all anyone could want. Thanks for fantastic service!

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HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Congratulation! Its sound like you had a fabulous wedding. Thank you for staying with us here at the Holiday Inn Express & Suites Germantown, MD - We look forward to your next stay. Yolanda Gainey, GM. More 

Hamilton Square, New Jersey
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

This is a fairly new hotel, so the rooms are updated, and the facilities are clean and bright. Staff is helpful and friendly. Complimentary breakfast is enough to give you a good start each day, with a nice variety. We appreciated the coffee always available in the lobby. Location is very good, near restaurants and shopping, and the Germantown sports... More 

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HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we are happy to hear you enjoyed your stay with us; had a chance to experience our delicious breakfast and 24 hour coffee service. I know having a late check out makes a big difference when you have a late flight or a game. I look forward to serving you whenever your travels bring you back to the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2015

I went to the hotel for a marriage conference. I was staying over night and needed access to the free wifi. I was having a problem connecting and I contacted the front desk. I was told, " we have no other guest complaining about wifi so there is nothing we can do. Try refreshing your browser". Other than that issue... More 

Was this review helpful? Yes 1
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback, I apologize for the response you received about the internet. It is always our intent to take care of our guests and make sure your stay is exceptional. Once again, thank you for staying with us and we look forward to your next visit. Yolanda Gainey, GM More 

Bridgetown, Barbados
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front office staff was very pleasant and helpful. The hotel is clean in all the public areas. The shuttle service is efficient although at times there was an issue with the five mile radius rule. When one speaks of a radius, one is speaking in terms of a straight line. Once this is understood there should be no problems.... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for staying with us; we appreciate the feedback it is very helpful when serving our guests. We want every stay to be a memorable one and look forward to your next visit. Yolanda Gainey, GM More 

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