We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

2.5 of 5 20260 Goldenrod Lane, Germantown, MD 20876
Hotel website
Hotel deals
Special Offer
Save 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
GreenLeadersGold level
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
Write a Review

55 reviews from our community

Traveler rating
    23
    23
    5
    3
    1
See reviews for
23
8
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (8)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (15)
All months
Hamilton Square, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a fairly new hotel, so the rooms are updated, and the facilities are clean and bright. Staff is helpful and friendly. Complimentary breakfast is enough to give you a good start each day, with a nice variety. We appreciated the coffee always available in the lobby. Location is very good, near restaurants and shopping, and the Germantown sports... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we are happy to hear you enjoyed your stay with us; had a chance to experience our delicious breakfast and 24 hour coffee service. I know having a late check out makes a big difference when you have a late flight or a game. I look forward to serving you whenever your travels bring you back to the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I went to the hotel for a marriage conference. I was staying over night and needed access to the free wifi. I was having a problem connecting and I contacted the front desk. I was told, " we have no other guest complaining about wifi so there is nothing we can do. Try refreshing your browser". Other than that issue... More 

Was this review helpful? Yes 1
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback, I apologize for the response you received about the internet. It is always our intent to take care of our guests and make sure your stay is exceptional. Once again, thank you for staying with us and we look forward to your next visit. Yolanda Gainey, GM More 

Bridgetown, Barbados
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front office staff was very pleasant and helpful. The hotel is clean in all the public areas. The shuttle service is efficient although at times there was an issue with the five mile radius rule. When one speaks of a radius, one is speaking in terms of a straight line. Once this is understood there should be no problems.... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for staying with us; we appreciate the feedback it is very helpful when serving our guests. We want every stay to be a memorable one and look forward to your next visit. Yolanda Gainey, GM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

My girlfriend and I came here to kinda get away from the city (DC) to celebrate my birthday. It was very close to various restaurants, movies, anything you wanted to do and it was right off of Rt 270 : ) would def recommend to a friend and/ or come back to stay again. The room was gorgeous, very clean,... More 

Was this review helpful? Yes 1
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

I'm happy to hear you had a wonderful Birthday and enjoyed the Hotel - Thank you for staying with us. We look forward to your next stay - Yolanda Gainey, GM. More 

Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

My partner and I stayed here while visiting family. The room was clean except the first day there was a bar of soap left in the shower from the previous guest that the housekeeper must have missed. The shower was spacious. The toilet flush was a bit loud. The heater was a bit loud. But the hotel in general seemed... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to share your comments with us; we really appreciate feedback from our guests. We always look forward to your next stay away from home spent with family. I apologize the heating unit and toilet was loud also, the soap left in the shower. It is always our goal to make sure every guest have... More 

Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 31, 2014

We were staying outside DC as we were visiting friends. It was easily accessible and relatively close to go into DC (about 30 mins). The staff were accommodating to our requests. The rooms were a good size and well appointed. While there was a laundry facility, there was no washing powder while we were there.

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to let us know about your stay, we really appreciate our guests feedback it's nice to see you enjoyed your stay. I apologize we did not have detergent in the guest laundry vending during your stay. If in the area again we will welcome to your home away from home, hope to see you... More 

Sharpsville, Pennsylvania, United States
Top Contributor
111 reviews 111 reviews
53 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 12, 2014

Great location, service, and experience. Nice big showers, good internet, breakfast was well stocked, and temperature was good. Also very nice group of people working there, they really know how to hire the best.

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we really appreciate your feedback; it's our pleasure to serve our guests. We look forward to your next visit. Yolanda Gainey, GM More 

Bear, Delaware
Top Contributor
90 reviews 90 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We stayed here while in town helping our daughter with a home renovation project. Overall we were very happy with our 2 night stay. The Good: A comfortable well lit room. Refrigerator and microwave available. Free wif-Fi. Ample breakfast with something for everyone from yogurt, cereal, oatmeal and fresh fruit to eggs, breakfast meats, breads and pastries and pancakes. Quiet... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for taking the time to write about your stay with us; we welcome our guest’s feedback. I apologize the bathroom had a noisy fan, no tub in the bathroom and when requested we did not replenish terry linen the first time. This is not our normal practice of how we take care of our guests; we always want... More 

New York City, New York
Top Contributor
206 reviews 206 reviews
165 hotel reviews
350 helpful votes 350 helpful votes
4 of 5 stars Reviewed November 5, 2014

We were surprised this hotel is a Holiday Inn Express because it offers a lot more that most Holiday inn Express hotels we have stayed at before. There is plenty of free parking, but getting into the hotel from the highway can be a bit of a challenge when there is traffic. Check in was very nice, and the front... More 

Was this review helpful? Yes 1
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, for staying with us; we really appreciate your feedback and welcome you back in the future. Yolanda Gainey, GM More 

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2014

Noise: Very noisy fridge and heater unit. The hotel fixed the fridge upon request, but the heater is just loud because of the model type. We did not request anything about the heater just be aware. Security: Security latch on the door was broken and busted off the hinge (see photo). Asked for it to be fixed in the morning.... More 

Was this review helpful? Yes
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Please accept my sincerest apology for the security lock being broken and busted off the hinge upon your check in also, a team member came to fix the security lock and your family was asleep, and we never returned to repair. The Breakfast menu is rotated daily and I apologize we do not serve bacon every day. Our breakfast items... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Germantown - Gaithersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Phone Number:
Location: United States > Maryland > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, BookIt.com, Orbitz, Despegar.com, Travelocity, Agoda, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites Germantown - Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay