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Fairfield Inn & Suites Germantown Gaithersburg

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20025 Century Blvd, Germantown, MD 20874
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg
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144 reviews from our community

Traveler rating
    93
    38
    6
    5
    2
See reviews for
51
16
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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There are newer reviews for Fairfield Inn & Suites Germantown Gaithersburg
See the most recent reviews
Corona Del Mar
Senior Contributor
25 reviews 25 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 3, 2014

The hotel room's have been recently remodeled and are in excellent condition. When they remodeled the bathroom they did not add towel racks which was a little inconvenient. The free breakfast had very limited choices; only scrambled or boiled eggs, sausage, bacon, fresh fruit, cut fruit in a strange syrup, rolls, sweet rolls, and yogurt and of course coffee and... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I wanted to offer my apologies for your experience with us. We strive to meet and exceed guests expectations and I have taken your feedback about our breakfast and lack of towel racks to the appropriate members of our team. Our county mandates that lifeguards are present at all times, and I understand that this can pose as an inconvenience.... More 

1 review
5 of 5 stars Reviewed September 26, 2014

On my first day at the property I was greeted by Paul from the front desk. He shared a geniune excitment for my purpose of staying at the hotel, attending a training class. Everyday since he greeted me with a hello that can only be described as genuine and warm. I noticed when he was missing during his 2 days... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you so much for taking the time to share your experience during your stay at our Fairfield Inn & Suites Germantown. It is exciting to hear how enthusiastic and caring Paul is about our guests. There is a genuine pride he portrays. Your feedback has been shared to all members of our team as it is very helpful in... More 

London, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

The location is perfect for my business destination. I haven't met a staff member that wasn't pleasant and helpful. The rooms are clean, well appointed. Fridge, microwave, actual coffee maker, lots of towels, and windows that open (I miss that in a hotel). I was ill the day I landed and I was able to sleep quite well. THAT was... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate you taking the time to share your thoughts about our hotel. Your thoughtful remarks are very helpful in allowing us to continue to deliver the most excellent experience. We look forward to your next visit. More 

1 review
5 of 5 stars Reviewed September 17, 2014

Hotel is clean, and perfect for sleeping the night before our business meeting early next morning. Front desk agent Barbara was highlight of stay. Absolutely wonderful! Extremely friendly and helpful. All round a great experience.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Barbara is awesome--thank you for your kind words, and taking the time out of your busy schedule to post a review. We look forward to the opportunity to serve you on your next trip to Germantown. More 

Winston Salem, North Carolina
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

Thought I'd booked at my usual hotel, but somehow forgot to and it was full. Front desk booked me a room at the Germantown Fairfield. The lobby is very attractive, halls have new carpet, place is very clean and staff friendly. On the 5th floor, the view toward the mountains is very pretty. Only problem was the occasional tiny ant... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I take it personally when our guests experience a problem--we are on it. So sorry that the occasional tiny ant entered your room. However so good to hear that we may see you again in the future. Be assured that my team and I will take the utmost care to make sure you are accommodated in everything you desire. More 

Hillsborough, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 18, 2014

We travel to Maryland from New Jersey to see our daughter who lives and works in the area. We had the pleasure of staying at this Fairfield Inn & Suites in Germantown/Gaithersburg last year. We had a wonderful experience last year and when we had the opportunity to visit again this past weekend, there was no question about where to... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Looking forward to seeing you again for your family visit. Paul, a great team member, and the rest of the Fairfield team thank you for allowing us to be your home away from home. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 12, 2014

Paul, the front desk manager, helped me mail a package when I had to get on the road and didn't have time to run to the post office. Then he actually followed up with a call to confirm it was taken care of.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thanks so much for taking the time out of a busy schedule to share your experience about Paul, an awesome asset to our team, We really appreciate your kind words. More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed August 9, 2014

This stay was for my daughter, a college intern at a nearby Boeing Company business in Germantown, MD. You should know that there are two absolutely outstanding people working for the Marriott Corp at this location. Both Barbara and Dave made sure all of our daughter's requirements, especially that of safety and security were met in a most outstanding manner.... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Barbara and Dave are great assets to our Germantown team. Thank you for your kind words and I love hearing that your daughter had an all around great internship experience. We look forward to being the home away from home for the next phase of your daughter's internship experience. More 

Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

This past weekend, my 8 man flag football team was playing in a $8000 money tournament and I needed to stay in a Marriott product and I picked the Fairfield Inn & Suites Germantown Gaithersburg. What a pleasant surprise! The hotel was clean, the service was great, and the room was spacious and had everything that I needed. When you... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I look forward to welcoming you back as our guest soon. Be assured that Barbara, an awesome team member, and the rest of us will make sure that your accommodations are just as great. More 

Leominster, Massachusetts
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 28, 2014

This hotel located just of Route 270 northwest of Washington, DC is a perfect location for day trips to the metro area and yet far enough for a quiet retreat. Across the street is a movie theater, with shops and stores in Germantown only a short walk away. The service was impeccable and the staff went beyond to be helpful... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for taking the time to share your experience with others. Our team takes the utmost care to make sure you are accommodated in everything you may need. Please come and see us again! More 

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