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Fairfield Inn & Suites Germantown Gaithersburg

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20025 Century Blvd, Germantown, MD 20874
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
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147 Reviews from our TripAdvisor Community

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Traveler rating
    94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
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There are newer reviews for Fairfield Inn & Suites Germantown Gaithersburg
See the most recent reviews
Port Charlotte, Florida
1 review
5 of 5 stars Reviewed October 10, 2014

After staying in several hotels while visiting Maryland, one stay at Fairfield Inn & Suites Germantown Gaithersburg definitely makes my husband and I feel "This is It!". We are originally from Maryland, now moved to Florida. Will come to Maryland twice a year for two weeks, visiting friends and having dental appointments (husband has had extended dental treatment, and we... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

WOW! What an amazing review about the Fairfield Inn & Suites Germantown! I am really grateful for your glowing remarks about our hotel and team. We appreciate the opportunity to serve you during your travels to your trusted dentist and the ever important visit with friends. Paul and our team enjoy offering excellent guest service, a clean/safe hotel, and amenities... More 

Manitou Beach, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

We were at the Fairfield Inn in Germantown for one week. My wife was there on business and I came along to visit DC and the surrounding area. The best part about this hotel experience was the friendly and helpful disposition of a staffer named Marc. He made a number of excellent suggestions about sights to visit and see as... More 

Was this review helpful? Yes 1
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate the kind words about our hotel and our valued team member Marc. Our goal is to provide that exact excellent service to all of our guests. Thank you for choosing to stay with us and we hope to see you again in the future. Danielle Hedden General Manager More 

Bridgeville
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 4, 2014

I had a wonderful suite that I booked online the first time I stayed, but when I returned a week later, they asked if I were a business traveler and didn't give me a suite when I said no. I don't think a hotel should discriminate between types of travelers. I loved the warm pool, although it was very short... More 

Was this review helpful? Yes 1
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us during your visits to Germantown. I am pleased to hear that you enjoyed the spacious king suite that we were able to offer you during your last stay with us. Unfortunately for this stay we just did not have that room type available as it is a popular room with any guest,... More 

Corona Del Mar
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 3, 2014

The hotel room's have been recently remodeled and are in excellent condition. When they remodeled the bathroom they did not add towel racks which was a little inconvenient. The free breakfast had very limited choices; only scrambled or boiled eggs, sausage, bacon, fresh fruit, cut fruit in a strange syrup, rolls, sweet rolls, and yogurt and of course coffee and... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I wanted to offer my apologies for your experience with us. We strive to meet and exceed guests expectations and I have taken your feedback about our breakfast and lack of towel racks to the appropriate members of our team. Our county mandates that lifeguards are present at all times, and I understand that this can pose as an inconvenience.... More 

1 review
5 of 5 stars Reviewed September 26, 2014

On my first day at the property I was greeted by Paul from the front desk. He shared a geniune excitment for my purpose of staying at the hotel, attending a training class. Everyday since he greeted me with a hello that can only be described as genuine and warm. I noticed when he was missing during his 2 days... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you so much for taking the time to share your experience during your stay at our Fairfield Inn & Suites Germantown. It is exciting to hear how enthusiastic and caring Paul is about our guests. There is a genuine pride he portrays. Your feedback has been shared to all members of our team as it is very helpful in... More 

London, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

The location is perfect for my business destination. I haven't met a staff member that wasn't pleasant and helpful. The rooms are clean, well appointed. Fridge, microwave, actual coffee maker, lots of towels, and windows that open (I miss that in a hotel). I was ill the day I landed and I was able to sleep quite well. THAT was... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate you taking the time to share your thoughts about our hotel. Your thoughtful remarks are very helpful in allowing us to continue to deliver the most excellent experience. We look forward to your next visit. More 

1 review
5 of 5 stars Reviewed September 17, 2014

Hotel is clean, and perfect for sleeping the night before our business meeting early next morning. Front desk agent Barbara was highlight of stay. Absolutely wonderful! Extremely friendly and helpful. All round a great experience.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Barbara is awesome--thank you for your kind words, and taking the time out of your busy schedule to post a review. We look forward to the opportunity to serve you on your next trip to Germantown. More 

Winston Salem, North Carolina
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

Thought I'd booked at my usual hotel, but somehow forgot to and it was full. Front desk booked me a room at the Germantown Fairfield. The lobby is very attractive, halls have new carpet, place is very clean and staff friendly. On the 5th floor, the view toward the mountains is very pretty. Only problem was the occasional tiny ant... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I take it personally when our guests experience a problem--we are on it. So sorry that the occasional tiny ant entered your room. However so good to hear that we may see you again in the future. Be assured that my team and I will take the utmost care to make sure you are accommodated in everything you desire. More 

Hillsborough, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed August 18, 2014

We travel to Maryland from New Jersey to see our daughter who lives and works in the area. We had the pleasure of staying at this Fairfield Inn & Suites in Germantown/Gaithersburg last year. We had a wonderful experience last year and when we had the opportunity to visit again this past weekend, there was no question about where to... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Looking forward to seeing you again for your family visit. Paul, a great team member, and the rest of the Fairfield team thank you for allowing us to be your home away from home. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 12, 2014

Paul, the front desk manager, helped me mail a package when I had to get on the road and didn't have time to run to the post office. Then he actually followed up with a call to confirm it was taken care of.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thanks so much for taking the time out of a busy schedule to share your experience about Paul, an awesome asset to our team, We really appreciate your kind words. More 

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