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Fairfield Inn & Suites Germantown Gaithersburg

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20025 Century Blvd, Germantown, MD 20874
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
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148 Reviews from our TripAdvisor Community

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Traveler rating
    94
    39
    8
    5
    2
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51
16
8
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (20)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (43)
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    (30)
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There are newer reviews for Fairfield Inn & Suites Germantown Gaithersburg
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St Catharines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 1, 2012

We arrived late and without a reservation but the front desk staff (Paul and Alex) could not have been more welcoming. The hotel was beautiful and extremely clean. Next time we would book ahead now that we have found the hotel that we like.

Was this review helpful? Yes 1
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us. We appreciate your business and look forward to seeing you again in the future! Danielle Hedden General Manager More 

Raahe, Finland
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 8, 2012

good location, speedy internet, nice hot tube, useful and friendly front desk. Breakfast is quite poor, but there are multiple restaurants and no problem to find for different taste. Room was on road side- noisy. Location is OK if you have car.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us at the Fairfield Inn & Suites. We have done some upgrades to our breakfast over the last couple of months. We hope to see you again! Danielle Hedden General Manager More 

Chandler
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 1, 2012

From the first contact with this hotel, service is excellent. I don't believe in "customer service" as most are phone zombies without any authority to actually help you. These people have both the authority and ability to go the extra mile for the visitor. The room was spotless every day, the staff other than front desk professional and courteous. Front... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We are so glad that you enjoyed your stay with us while visiting Germantown MD. Please come and see us again! Danielle Hedden General Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 24, 2012

Standard Fairfield Inn, but the staff is excellent and will do anything possible to make your stay better. Paul at the front desk rounded up breakfast even though I was too late for the normal service. The late night staff even gave a warm welcome at a post midnight arrival.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate the opportunity to serve you during your stay with us. Thank you! Danielle Hedden General Manager More 

Bristow, VA
1 review
4 of 5 stars Reviewed September 20, 2012

Paul was an unbelievable help to me and my family during our trip to Germantown! I was lucky enough to get Paul during my reservation process as well as having the chance to meet Paul in person during my stay! He is full of knowledge of the area as well as super accommodating! What an asset to your team! Congratulations... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We are so glad that you got to meet Paul during your stay with us. Thank you for the opportunity to serve you and your family! Please come and see us again. Danielle Hedden General Manager More 

Lindon, Utah
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 19, 2012

This hotel is very busy and it is in a great location for me. We now have a company rate with this hotel which makes it a good value ($99/night). The hotel is very clean. Near several restaurants, shopping and a large cinema. It is pretty easy to find off I-270. The front desk staff was helpful and the room... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for allowing us to serve you and your company. We appreciate your business! Danielle Hedden General Manager More 

Germantown, Maryland
Level Contributor
123 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 8, 2012

I have to be in Germantown, MD, every year, and I always stay in this hotel. It's near everything (movies, sports bars, steak house, drug store, etc.), and it's clean. It's not especially fancy, and the exercise room is often at capacity, but I always sleep well and appreciate the quiet and free breakfast.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us every year. We appreciate the opportunity! Danielle Hedden General Manager More 

Idaho Falls, Idaho
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 23, 2012

I always stay here when visiting our Germantown Office and others; I needed a place to meet with a Government client and needed a place off-site. The Fairfield allowed me to use their conference room for an hour (without charge) which made our meeting quick and quiet and uninterrupted. Don't know if this can always be the case - availability,... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate the opportunity to serve you while conducting Germantown business. Thank you for choosing us and we look forward to seeing you in the future! Danielle Hedden General Manager More 

NJ
2 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 19, 2012

I spend about 40 nights a year in hotels, with approximately 30 in Marriott branded hotels. My laptop had trouble getting connected thru the firewall at the Fairfield Inn Germantown/Gaithersburg. It turns out that my Internet Explorer got corrupted and could not execute properly. The hotel manager, Danielle Hedden and another hotel staff member were excellent! They invested an hour... More 

Was this review helpful? Yes 1
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

It is our pleasure to serve you while visiting Germantown MD. We appreciate the opportunity and thank you for choosing to stay with us! Danielle Hedden General Manager More 

Lakeland, Florida
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 6, 2012

This hotel is in a good area-- several restaurants within walking distance (shares parking lot with Longhorn, Red Robin, and IHOP, there's a Rite Aid across parking lot, and other restaurants across roadway including fast food-- Chick Fil-A). Staff helpful, single serve cereal, fruits, pre-packaged/refrigerated sausage biscuits for breakfast but they DO have a waffle maker. Reduced rating by 1... More 

Was this review helpful? Yes 1
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us at the Fairfield Inn & Suites, and we are so glad that you enjoyed your stay and our surroundings. We apologize for the sofa bed, but I have made our team aware of the issue. Thank you for letting us know. Please come and see us again in the future. Danielle Hedden... More 

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