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Fairfield Inn & Suites Germantown Gaithersburg

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20025 Century Blvd, Germantown, MD 20874
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Fairfield Inn & Suites Germantown Gaithersburg
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Fairfield Inn & Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg
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148 Reviews from our TripAdvisor Community

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Traveler rating
    94
    39
    8
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • German first
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    (148)
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    (20)
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There are newer reviews for Fairfield Inn & Suites Germantown Gaithersburg
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Wheeling, West Virginia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 29, 2014

I stayed one night at this Fairfield Inn and it was Perfect. Paul was a fantastic front desk clerk and Anna had the Breakfast Bar looking Awesome. The room was clean and a nice size. The location is just off 270. Germantown is growing so there are lots of eatery choices within walking distances

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 6, 2014 via mobile

Used to live in Gaithersburg, then moved to OK for a job. Had to travel back to MD for work and stayed in this hotel. This is a nice hotel with friendly staff located on the boarder of a variety of eateries and a movie theater. This hotel offers a calm/relaxing atmosphere, restful nights, a decent breakfast, coffee all day... More 

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Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you so much for taking the time to write a review. It is very rewarding for our team to hear of your relaxing stay at our hotel. We work hard on providing the highest of guest service and offering unique amenities to make guests' stays more convenient. I hope that you choose to stay with us the next time... More 

St. Catharines, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

We headed to the area for a weekend soccer tournament. The location of this hotel was great. Right off the highway and there were lots of food options within walking distance. The check in was great. We were helped by PAUL TORONTO and MARC when checking in. These 2 employees gave the hotel a great first impression. They were not... More 

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Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Here at the Fairfield Inn & Suites Germantown our team continuously works hard on providing excellent staff service, clean rooms, convenient amenities and upkeep of all building facilities. I must apologize for falling short in some of these areas. Lack of hot water and breakfast items are inexcusable because both are vital to the comfort of our guests. Thank you... More 

Dyke, Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 18, 2014

Everything seemed new and clean. Breakfast was typical hotel fair put cooked thoroughly. Gym looked stocked; pool was small but the hot tub large. Room furnishings were great. Only complaint, if I had to make one, was that there was no guide for the tv listings, and the printed channel listings was slightly inaccurate. Lots of food within walking distance.

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Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for choosing to stay with us during your visit to Germantown. I am pleased to hear our services met your needs. Our team was made aware of your kind words. They have a lot of pride in their hotel, and I am glad that you took note of it. I must apologize for the inconvenience of the TV... More 

Hillsborough
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2014

I stayed at the Fairfield Inn recently and it's a very good choice if you have business in Germantown or the surrounding area. The first thing that jumped out at me was the hospitality of the crew at the front desk. Very welcoming, let me check in early when I arrived. And of course, that warm and chewy cookies at... More 

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Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We are very pleased to hear you enjoyed your stay during your travels to the area. The great feedback about our team, hotel, amenities, and the convenient location are all much appreciated. We all have a lot of pride for our hotel. It was our pleasure to provide a "warm welcome" to you. More 

Richmond, Virginia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

This was our first stay at a Fairfield Inn and we found this one to be quite nice. The hotel, hallways and rooms were very clean. The desk staff as well as the other hotel staff were all very friendly and attentive. The rooms were a good size with two queen beds and a good sized bathroom that did not... More 

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Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

We appreciate the opportunity to serve you during your visit to Germantown MD. Thank you for taking the time to share your experience with others. Your thoughtful remarks are very helpful in allowing us to continue to deliver the most excellent experience. Danielle Hedden General Manager More 

Beach Haven, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Wonderful hotel, great family atmosphere, staff extremely helpful, more like family; we stay in a room c/w sleeper sofa for the 5 year old twins when visiting grandchildren in Germantown. Manager Paul very personable and helpful; breakfast, both enjoyable and new items added all the time

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Thank you for your fantastic response about our team here at the Fairfield Inn & Suites Germantown. I am pleased to hear that we exceeded your expectations during your stay. Paul is a vital team member and we appreciate his extra effort in caring for our guests. Thank you again for allowing us to be your home away from home!... More 

New York, New York, United States
1 review
5 of 5 stars Reviewed October 31, 2014

This is a great hotel to stay at while in the Germantown area. Lots of restaurants in the area, close to DC and the staff is friendly and attentive. Would recommend anyone staying there for work or pleasure.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Our team at the Fairfield Inn & Suites Germantown really values your feedback about your experience with us. We are very fortunate to a convenient location and a team that goes above and beyond for all of our guests. We look forward to seeing you again in the future. Danielle Hedden General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed October 26, 2014

A very nice property with all the amenities you need. An extra shout out to Paul at the front desk for helping us out with information. Thank you Paul for the courtesy and professional service. We would recommend this property for all.

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

Just a quick note to thank you for your review. Paul is an awesome team member with a lot passion and knowledge. We hope to see you again at the hotel, as I am sure you did not get to do everything on your list! Danielle Hedden General Manager More 

1 review
3 of 5 stars Reviewed October 19, 2014

Always prefer to stay at the Marriott based on history of the hotel chain and accomadations provided at all times. My husband and I were visiting friends who recently moved to the area and we were also on vacation for our Anniversary and found this Marriott had an in-room jacuzzi tub which was really exciting for much needed R&R. Upon... More 

Was this review helpful? Yes
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review

I want to offer my apologies for your experience with us. No-one should clean their own bathroom or find anything in couch cushions or under the bed. I have discussed your concerns with the appropriate team members, and I can assure you that these issues will not happen again. Thank you for your kind words about our team as they... More 

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