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Hilton Washington DC North Gaithersburg

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620 Perry Parkway, Gaithersburg, MD 20877
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Hilton Washington DC North Gaithersburg
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Hilton Washington DC North Gaithersburg
Hilton Washington DC North Gaithersburg
Hilton Washington DC North Gaithersburg
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412 reviews from our community

Traveler rating
    137
    114
    90
    47
    24
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77
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Marksville, LA
Contributor
20 reviews 20 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with some students on a school trip. The hotel is convenient to DC while being economical. The staff is very helpful& accommodating. There is an indoor & an outdoor pool with lifeguard, a Starbucks coffee shop, a bar, and it is walking distance to a couple of restaurants, CVS, and a small shopping center. The negatives are... More 

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California
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed there for a 3-day business meeting. It was OK, but nothing special. The furniture in the meeting room was a bit outdated, there were not enough power outlets. Breakfast was rather poor, lunch and dinner average.

Review collected in partnership with Hilton Hotels & Resorts

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Germantown, Tennessee
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed exclusively at this hotel for 2+ years now by choice. They are incredibly attentive and know their clients preferences. After being gone for about 1.5 years, I returned and immediately felt at home - they knew my face, my name, and everything I liked related to my room & stay! I love coming "home" when I have... More 

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Brooklyn, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was pretty disappointed in my stay - this Hilton is not up to Hilton standards at all. If this was supposed to a 4-star property, I say this is 3-stars at best. The hotel is pretty dated, the halls look dated. In the room, furniture and decor feels old, the sofa in the room didn't feel very clean. The... More 

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SW Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We chose this hotel primarily for the price and their pool. It is an older property, out of the way from most sights, nightlife and restaurants. But the hotel staff is very courteous, the pool was great and actually had a lifeguard on duty, the rooms are large and clean and the restaurant staff was friendly and the food was... More 

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Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I have two incidents at the exact same property! First occurred 4/8/2015 I went to check in at front desk. Upon check in I expressed that my travel credit card would not authorize for incidentals , but I would be more than happy to pay with cash ! I was told no we can't take cash. I again expressed that... More 

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Midlothian, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location is very close to our grandson, but we keep coming back because of the very nicely appointed rooms, cleanliness and extremely courteous staff. To even include the gentleman picking up litter.

Review collected in partnership with Hilton Hotels & Resorts

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Salisbury, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been frequenting this establishment through my business travel for years and I simply will not stay at another Hotel. It is something about the quality of C.A.R.E and exquisite Hospitality that I have experienced over the last 15 years. When I say C.A.R.E...I'm talking about the level of Commitment and Customer Service the staff displays when they greet... More 

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Robert R, General Manager at Hilton Washington DC North Gaithersburg, responded to this review

Dear Rick W, I would first like to say “thank you” for the continued business. I also appreciate the wonderful review. It is our goal to provide the service that you describe and I am please to share your review with the team here. More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Hotels like this are something of a scarcity in the age of discounted micro suits and sometimes for good reason. The carpet is stained and the lighting isn’t the best, the trashcans are way too small and there really isn’t much to remind you it's a Hilton. However the room has a mini fridge, coffee shop and restaurant on site,... More 

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Robert R, General Manager at Hilton Washington DC North Gaithersburg, responded to this review

Dear Hrdmetl, Thank you for taking the time to review the hotel. I understand that you note areas that could be improved upon and these will be share with the team in the spirit of training. I appreciate the kind words regarding the team and am happy to read that the puppy enjoyed the stay as well. I do hope... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I am a seasoned traveller and this was simply the most terrible hotel experience that I can remember. Management is a nightmare. Rooms stink like cigarrete smoke. They lost my laundry. Totally lack of responsiveness from the front desk team. Just avoid this hotel, there are many much better options in the area.

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Robert R, General Manager at Hilton Washington DC North Gaithersburg, responded to this review

Dear Suresuarez, I regret to read that we failed to meet your expectations. The hotel is 100% non smoking and I apologize if the prior guest did not respect this. I will forward this to the Housekeeping team as a retraining opportunity. I would like any addition feedback that you can provide regarding the lost laundry so that I can... More 

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