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All 15 Gaithersburg hotels

Extended Stay America - Washington, D.C. - Gaithersburg - South

2.5 of 5 Hotel   |   201 Professional Drive, Gaithersburg, MD 20879 (Formerly StudioPlus Gaithersburg)
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Extended Stay America - Washington, D.C. - Gaithersburg - South
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Ranked #12 of 15 hotels in Gaithersburg
A recent review
4 of 5 stars Reviewed February 27, 2014
terranobusinessworld Miami Beach, Florida
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34 people have reviewed this hotel

Traveler rating
    11
    11
    1
    1
    10
See reviews for
7
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Miami Beach, Florida
1 review
4 of 5 stars Reviewed February 27, 2014

Me and my wife stayed here for months while on business, it can get a little chaotic on the weekends but otherwise pretty quite. Rooms need serious updates, carpet and sofas have major wear and tear. they have a okay breakfast its really not much but has a full kitchen which was a plus for us being here for so... More

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Gaithersburg, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2014

Stay away from this filthy hotel, manager manuel he doesn;t know how to treat guest , front desk staff always friendly nice location although the rooms were a complete disaster hair in bathtub hair and stains in bed linen stained bathtowels a big no no stay away from this hotel there are plenty of hotels in the area

Was this review helpful? Yes 2
Baltimore, Maryland
1 review
4 of 5 stars Reviewed December 10, 2013

I normally don't leave reviews, but I must say after our stay of several weeks at this property, I am impressed with the phenomenal customer service Miariam provides to all her guests day in , day out. We can tell the days when she is working, the mornings she is there the hallways smell fresh, the lobby is freshly vacummed,... More

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding Mariam, she is indeed a valuable member of our team. We appreciate all the feedback regarding our rooms as well. We are currently undergoing renovations and hope that you'll see the improvements in all aspects of our hotel... More

Laurel
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 27, 2013

Based on the reviews I had read, this place was portrayed as a dump. But it actually wasn't as bad as the reviews state. Also if trying to determine what hotel you get on priceline by looking at reviews and star ratings, don't confuse this hotel with the one directly next store. The one next store has been fully renovated... More

Was this review helpful? Yes 1
Robert W, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Good morning; My name is Robert Whaley, and I am the new hotel manager here at the Extended Stay Gaithersburg South. I want to thank you for taking the time to submit a review on Trip Advisor. I truly do appreciate your honest comments and perceptions. You have my sincerest apologies that everything was not quite to your liking, and... More

Tampa, Florida
1 review
5 of 5 stars Reviewed August 23, 2013

This hotel has a very convenient location, its clean and attractive, has coffee and fruit, and unlike many Extended Stay Hotels, it has a fitness center. There are also trails in the woods that begin just two blocks from the door. But most importantly, the staff will go above and beyond to help the guest. When we accidentally put in... More

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel staff. I truly appreciate your comments regarding the hotel accommodations and our fitness center . Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

Seoul
1 review
1 of 5 stars Reviewed August 17, 2013

The room furniture is so old. The couch covers are very dirty. The carpets are very old and smells very bad. The ventilation fan in the bathroom makes very big noise. We got bug bites on bed. We had to change our room during our stay. We will never stay at Extended Stay America again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the conditions of the room is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will continue improving our facilities moving forward. I am grateful for the feedback you provided so we are able to... More

Ohiopyle, Pennsylvania
1 review
4 of 5 stars Reviewed July 14, 2013

this hotel has an amazing staff really ! They hotel itself is in dying need of renovations, but everyone from managemnet to housekeeping to maintenance to front desk are beyond professional and customer service oriented. they follow up if you have a problem, they handle it , rooms are clean, staff is always willing to help. I truly enjoyed our... More

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Manager_11525, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

The staff and I read your review and would like to thank you for writing such great comments about our Great Customer Service. I am proud of our team for making you feel that we CARE about our guests. We are in the process of updating our hotel accommodations. Thank you again for your review. It would be our pleasure... More

2 reviews
4 of 5 stars Reviewed July 13, 2013 via mobile

Stayed here for about two weeks nice hotel the main complaint I had was the rooms carpet it looked filthy, so i called desk and they sent maintenance right up to shampoo it for me, so after the shampoo even though the carpet did not look any better , I was in peace knowing that it was clean, and came... More

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Steven - Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the issue with the carpet. We are sorry for this issue, but are happy to read that we provided you with great customer service and our staff responded quickly to your needs. I want to assure you improvements... More

Walkertown, North Carolina, United States
1 review
1 of 5 stars Reviewed July 9, 2013

Let me start by saying I understand this isn't your typical hotel as you don't get daily house cleaning and you have guests that stay long term. However, I fully expected the room to have been cleaned prior to us checking in. It was absolutely disgusting. We arrived around 11:30 pm on 7/3. Got to our room and very first... More

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1 review
5 of 5 stars Reviewed June 27, 2013 via mobile

I travel on business for almost six months out of the year and encounter all sorts of hotels, people and experiences. I am pleased to say when I stayed at this hotel I truly enjoyed my stay and felt right at home! Miriam was an absolute pleasure, every time I would pass by the desk she was always smiling, cheerful,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our friendly and helpful staff, especially Miriam. As well, I am so glad that you found our hotel to be clean and fresh during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in... More

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Additional Information about Extended Stay America - Washington, D.C. - Gaithersburg - South

Also Known As:
Extended Stay Gaithersburg
Gaithersburg Extended Stay
Address: 201 Professional Drive, Gaithersburg, MD 20879 (Formerly StudioPlus Gaithersburg)
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 15 hotels in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Gaithersburg - South 2.5*
Reservation Options:
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