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Holiday Inn Gaithersburg

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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Holiday Inn Gaithersburg
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Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars Reviewed October 19, 2011
INARUSH_CHAD Concord, North Carolina
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287 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Gaithersburg
See the most recent reviews
Concord, North Carolina
Top Contributor
57 reviews 57 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 19, 2011

Nothing special... but everything is clean and the service is very good. Rooms were renovated, but they didn't seem to go very far (add the flat screen but leave old style furniture). Worth staying at if you are going through the area or are here for business (close to many companies). Don't waste your time eating here. There are lots... More 

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello ChadM2: Thanks for taking the time to post a review on TripAdvisor about Holiday Inn Gaithersburg! We are pleased to hear that you enjoyed your stay with us and found our location convenient to your needs. We hope that next time you’re traveling through Gaithersburg, Maryland you choose to stay with us! Hope to see you soon! Holiday Inn... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2011

we stayed there this weekend. the place is old, no hot water. the pillows smells and the beds were smaller in size compared to standard beds used by other hotels. the appliance were not plugged in. they have a extension outlet laying on the floor and we have to wrestle a cabinet to get it in. staff was a little... More 

Was this review helpful? Yes 1
nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Dear Gary D, As a newly renovated hotel, with 9 million dollars in upgrades, we sincerely apologize for your unfortunate experience at our property, Holiday Inn Gaithersburg. Our goal is for each guest to feel at home while away from home and each team member to be attentive to guests needs, regretfully we did not fulfill that goal during your... More 

Arlington, Virginia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 3, 2011

My family stayed here one Saturday night in order to attend a wedding nearby. The check-in was great--welcoming, quick, and they gave us a "welcome bag" with an apple, pretzels, and water--a nice touch. My husband is a priority club member, so they offered a coupon for free drinks which, seeing we had small children along, the check-in person kindly... More 

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello Harriet M: Thanks for staying at the Holiday Inn Gaithersburg and taking the time to write a review on TripAdvisor about our hotel! We take this feedback very seriously as it is a valuable tool in improving our services. We are pleased to hear that our team was attentive to your needs during your stay; from the guest services... More 

Burlington, North Carolina, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2011

First appearances are pleasant, however late that night the AC went out. After about a 45 minute wait they assigned us another room. That room was already occupied. Fortunately it was locked from the inside. We eventually got into another room with not so much as an appology or even any consideration for the trouble. The electrical sockets were also... More 

Was this review helpful? Yes 1
nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello John M., First and foremost, we apologize for the quality of your stay. Please know that this is an isolated incident and has been brought to the attention of the General Manager and Guest Services Manager for further investigation. We, Holiday Inn Gaithersburg, pride ourselves on customer service and making our guest feel at home while away from home... More 

Germantown, Maryland
Top Contributor
54 reviews 54 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 25, 2011

My son was just married on 9/10/11. This hotel is very close to our church, St Rose of Lima. Everyone was great, especially the front desk staff. I live very close but it was worth it to stay at the hotel so I could store items for the reception and get ready there. Plus, I was able to be of... More 

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello CezWho, Congratulations! We are pleased to hear that your son had a wonderful wedding reception! Our Catering and Wedding Specialist are one of a kind at Holiday Inn Gaithersburg- taking care of every detail so the bride and groom can enjoy their special day. We hope that next time you are looking for a special event venue, you choose... More 

Whiting, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2011

I rarely do this, but I wanted to take a moment to formally write down my appreciation for the hospitality, service, and professionalism of the staff at this hotel. I have traveled extensively on business and rarely have I felt more welcome at a hotel than during the past two months of weekly travel to and from Gaithersburg, MD (July/August... More 

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello Neil M, We are absolutely delighted that you enjoyed your stay at the Holiday Inn Gaithersburg! Our team works very hard on making each guest feel at home while away from home and is ready to accommodate any guest needs. We appreciate you taking the time to post a review on TripAdvisor and please know that acknowledgements to our... More 

Lawrenceville, Illinois
Top Contributor
131 reviews 131 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 12, 2011

We stayed here with a tour group of middle school children. It was handled by World Strides, so they arranged everything. The hotel was clean, the staff friendly and the facility was very nice. It was more than I was expecting and I wouldn't hesitate to stay here again if I were going to that area!

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello jamiern, We are pleased to hear that you’d stay with us again on a returning trip to the area! Our staff works very hard in making our guest feel at home. We hope that during your stay, you and your group were able to take advantage of our many amenities as well as tour the Nation’s Capitol! We hope... More 

San Diego, CA
Top Contributor
74 reviews 74 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 11, 2011

Close everywhere I needed to go, nice breakfast buffet, fast internet and good size TV with decent channel selection

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello Eduardo_TJ! Thank you for taking the time to review Holiday Inn Gaithersburg! We know that we have a large variety of travelers coming through so we are pleased to hear that our hotel was able to suit all your business needs. We hope that next time that you are traveling on business or pleasure that you decide to stay... More 

Maryland
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 10, 2011

Nice hotel! It seemed to have a lot of events (weddings, quinceneara, parties, meetings) for the community. The indoor pool area is big, with columns and vaulted ceilings.

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nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello reader40Maryland, Thank you for staying with Holiday Inn Gaithersburg! We are pleased to hear that our hotel suited your needs. We hope that you were able to take advantage of our pool along with our other guest friendly services. We hope to see you back again! Sincerely, Holiday Inn Gaithersburg Team! More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 7, 2011

Gaithersburg was a planned stop in order to visit DC while on our way to Virgina Beach from Pittsburgh. There are MANY hotels in the area, so choosing one was a bit overwhelming. Trust me, this one has EVERYTHING you need! ALL staff is friendly. The hotel is clean and well maintained. The complimentary breakfast buffet is first rate! We... More 

Was this review helpful? Yes 4
nipiotrowska, Manager at Holiday Inn Gaithersburg, responded to this review

Hello Danamoncity, Thank you for staying with us at the Holiday Inn Gaithersburg! We are very pleased to hear that you enjoyed your stay. Our staff works very hard to make each guest feel like at home, from the daily fresh meals prepared by our Chef to making local attractions accessible to each guest. We hope that next time you... More 

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