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Holiday Inn Gaithersburg

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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Holiday Inn Gaithersburg
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Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed July 26, 2012
Cleideli C Sao Paulo, SP
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296 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Gaithersburg
See the most recent reviews
Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed July 26, 2012

We liked a lot our visit. Clean, new and very good attendance. Specially, we need to thank a lot the manager, Mr Isidro Alberto and Mr Leary Bruce (the driver that took us to the Airport). They helped me a lot. I forgot my cell phone in Leary´s car, and he and Isidro made everything to send me here in... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear, Cleidell C, We were very happy to hear that you had an enjoyable stay with us and that we were able to help you with your cell phone. We will be sure to pass along your nice comments about Isidro,Mr. Bruce and Mr. Karim.We wish you safe travels and hope to see you again in the very near future.... More 

Montgomery Village, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2012

The outside of the "Holiday Inn" was very clean and inviting. When i stepped in the doors it was a WOW factor. Someone at the front desk came to greet me. Everyone was so nice and made me feel very special like my family was the only ones in the hotel. My room was so inviting. They have refrig.and mic.... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Sandra S, We are very pleased to hear that you had an enjoyable stay with us here at the hotel. We would like to thank you! for taking the time to rate us on TripAdvisor. We will be sure to share your wonderful comments with the Team here at the hotel. Again thank you and we look forward to... More 

Rochester, New York
Contributor
20 reviews 20 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed here with my daughter for a lacrosse tournament in June. We had a first floor room by the conference rooms. The first floor room was nice as we did not have to wait for the elevators. Hotel was very busy that weekend with all the different events going on there. Our room was clean, quiet and comfortable. Internet worked... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi Elmer 166, We are glad to hear we were able to help you have an enjoyable stay here at the hotel while attending your daughters lacrosse tournament. Thank you for your nice comments we will be sure to share them with our Team. We wish you and your family safe travels and hope to see you again in the... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 4, 2012

The pictures on the website does not do any justice The room was stinky, it hit you as you opened the door, the fridge was full of mould, the carpets were not vacummed in months i think. Our room was not even cleaned and beds were not made for the 2 days we were there. I booked a rollaway bed... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear daffers 123, I have read your review and I have addressed your concerns with the Department Heads here at the hotel and would like to personally apologize for any and all inconveniences that you incurred while here during the power outage that took place the first week of July. I am sorry your stay was not more enjoyable under... More 

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed July 3, 2012

I stay at this hotel 6 to 8 nights a year and ALWAYS am pleased with the cleanliness of my room and the effieiency and friendliness of the staff. Upon arrival, either Isidro, Jesus or Sied are there to greet me. At breakfast, Maria remembers my love of orange juice and coffee and brings it to my table immediately on... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi Sheila J, Thanks for choosing us as you home away from home and your nice comments about Isidro,Jesus,Sied and Maria we will be sure to share them.We look forward to serving you in the future! Thanks again! The Holiday Inn Gaithersburg Team More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 29, 2012

As an employee of a tour company, I've spent about three weeks at this hotel with tour groups this year and find it very accommodating for our needs. We occupied a large number of rooms, all of which were clean and done to our specifications, and all staff members with whom I worked were friendly and eager to please. The... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi Nannette C, Thank you for reviewing us on TripAdvisor and giving our Hotel an A+. We will be sure to share your nice review about our breakfast and O'Malley's. Thanks again! Sincerely, The Holiday Inn Gaithersburg Team More 

New York
Top Contributor
63 reviews 63 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 28, 2012

This is the third time I've stayed at this particular hotel since its renovations, because it is so close to my parents home. My husband and I stayed here while I was pregnant a year ago, and now with our almost 1 year old we stayed this past weekend and it was so comfy! We checked in at 4am, got... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear, truang3l19, We were very happy to hear that you and your family had another enjoyable stay with us. Thank you for your review and your nice comments. We look forward to serving you in the future! Take care! The Holiday Inn Gaithersburg Team More 

Chattanooga, Tennessee, United States
1 review
5 of 5 stars Reviewed June 19, 2012

I will have to say this hotel and staff are AWESOME. They are very professional and run a great hotel. All areas are great. I was here on business working for a travel company. They are a great staff and do an excellent job.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Dennis R, Thank you! for your AWESOME review of our hotel and your stay. Safe travels and we look forward to your next visit! Thanks again! The Holiday Inn Gaithersburg Team. More 

North Wales, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 14, 2012

The hotel was nice and the clean. Like us, there were many groups of girl scouts there. The staff seemed to be constantly running more towels to rooms yet this man kept his smile on. Pool area well kept. Pizzas were ordered and there was no problem eating them at the pool area. Only minor probs we had : 1-... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi cg36, Thanks for your review on Tripadvisor and choosing to stay here at our hotel. We are happy to hear you enjoyed your stay and look forward to serving you in the future. Sincerely, The Holiday Inn Gaithersburg Team More 

Grasonville
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 10, 2012

I have stayed at numerous Holiday Inns but this is one of the best that I visit at least weekly. When I arrive they great you by name, always have the room ready and the staff is very business like but at the same time feel like family. The guest service Manager Isidro Alberto always has a smile for you... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi austinaddison, Thank you for your kind words about Isidro and Ramone i will be sure to share your review with them. I would also like to thank you for reviewing our hotel. I am happy to hear you enjoyed your stay with us and we look forward to serving you in the future. Thanks again! Sincerely, The Holiday Inn... More 

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