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Holiday Inn Gaithersburg

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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Holiday Inn Gaithersburg
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Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
A recent review
4 of 5 stars Reviewed November 20, 2012
soccermom1315 philadelphia,pennsylvania
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Gaithersburg
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philadelphia,pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 20, 2012

The hotel was clean, bed comfortable and the employees were nice. Getting in and out of the parking lot was not easy. The WIFI was ok, slow at times. The hotel had 4 or 5 boy's soccer teams staying so needless to say, the breakfast buffet was not moving too smoothly in the morning (more help in the dining room... More 

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HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for choosing our hotel for your recent stay.Your comments are especially meaningful when it comes to taking care of and satisfying guest! I have shared your comments with our staff at a recent meeting and they meant a lot. We hope to see you again soon! Safe travels, Melvin Nichols General Manager More 

Breda, The Netherlands
Level Contributor
186 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed November 19, 2012

The hotel is okay for people with cars, but access to central DC is not that easy. There is a big sign on the building, but as several companies are located on the premises, the actual entrance is not so clear. There should be signs on the street towards the optimum entrance to the parking lot, plus on each door... More 

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Norfolk, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2012

Nice place with a friendly staff. We stayed over a weekend. The food is generic at the restaurant/bar, but there are plenty of other places within walking distance to eat. Wireless was crawling at a very low speed until the early morning hours. They didn't serve a free breakfast in the morning either.

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Pittsburgh, PA
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 9, 2012

This hotel has a 3-star rating, but compared to other 3-stars in the Maryland suburbs of Washington, D.C., it comes up short. From the odd lobby layout, to the parking garage with half the spaces taken by some nearby auto dealer's new car inventory, to the wobbly table in the room that serves as a poor excuse for a desk... More 

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for taking time to review our hotel and your recent stay. I only wish it could have been more positive. I have shared your comments with our Executive Housekeeper and Chief Engineer and the issues will be corrected. Thank you for letting me know and we wish you safe travels. Melvin Nichols General Manager More 

New Market
1 review
5 of 5 stars Reviewed November 2, 2012

Service, Service, Service. If you want an experience where staff go out of their way to make sure you are comfortable and satisfied with your stay. From shuttle service, front desk, restaurant, pub, housekeeping or maintenance the staff of this Holiday Inn did not miss any attempt to make my stay comfortable and pleasant.

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you very much for taking the time to post a review on Tripadvisor about our service and your stay. I will be sure to share your review with the Team here at the hotel! Thanks again and we look forward to serving you again soon. Sincerely, The Holiday Inn Gaithersburg Team More 

Brookeville, Maryland
1 review
5 of 5 stars Reviewed November 1, 2012

This is the hotel that we stay at whenever there is inclement weather, and the stay is always great. The staff is very helpful and I have had no problems with any of the other services. Definitely a great place to go and stay if in need of a hotel in Gaithersburg.

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Pittsburgh, Pennsylvania
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 23, 2012

This place is a dump. I chose it because other holiday inns I have stayed at have been renovated and are nice. The renovation train has clearly not made its way to Gaithersburg. The furniture was 80's style and there was a huge brown stain behind my bed. The lady in the gift shop was on the phone the entire... More 

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Mike H., Thank you for taking the time to post a review about your recent stay at our hotel. I only wish it could have been more positive.I am sincerely disappointed that your expierence did not live up to your expectations. I asuure you that our rooms are clean and maintained on a daily basis. We value your feedback... More 

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed October 14, 2012

Everyone here truly 'gets' customer service. There is consistency across the board: front desk, catering, room service, maintenance, restaurant personnel. Staff consistently anticipates guest needs. Following a recent business presentation, some materials were left in the meeting room. The duty catering manager located, contacted me and made faxing arrangements for items that had to be received next a.m. by corporate.... More 

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Bethesda, MD
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 7, 2012

My husband and I stayed here three nights while work was being performed on our home. Our first pleasant surprise was that we were allowed to bring our cats with us without paying an extra charge, and that was the first of many happy discoveries. Both the common areas and our room were very clean. The breakfast buffet in the... More 

Was this review helpful? Yes 1
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

I am glad to hear that you and your family had a nice and enjoyable stay with us and that you would strongly recommend our hotel. We wish you safe travels and look forward to your next visit. Thanks again! The Holiday Inn Gaithersburg Team More 

fort worth
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 28, 2012

Staff in this facility were amazing. They went out of their way to make us feel welcome. Very helpful. One morning they were out of the chocolate milk cartons so the manager in the breakfast area went into the back and mixed a glass of chocolate milk.. Never has that happened at any other hotel i have been too. Rooms... More 

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your wonderful comments about our Team and our hotel. I will be sure to share your comments about our food with our Chef. Thanks again and we look forward to your next visit. The Holiday Inn Gaithersburg Team More 

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