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Holiday Inn Gaithersburg

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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Holiday Inn Gaithersburg
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Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed September 24, 2012
Randal S Tahlequah, Oklahoma
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299 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Gaithersburg
See the most recent reviews
Tahlequah, Oklahoma
1 review
5 of 5 stars Reviewed September 24, 2012

Customer service was outstanding! Waitstaff went above and beyond to make it a home away from home experience. Shuttle service made not having a vehicle a nonissue. Food was excellent, and O'malleys bar downstairs provided access to lunch and dinners choice as well as having several big screen TVs to watch. Overall, a pleasing hotel experience.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Randal S, Thank you for taking the time to review our hotel and Team on TripAdvisor. I am happy to hear that you found our hotel and Team to be outstanding during your recent stay. I will be sure to past along your nice words to the Team and the Chef as well. Thanks again and we look forward to... More 

Silver Spring, Maryland
1 review
5 of 5 stars Reviewed September 24, 2012

I stayed at the "HIG" for 2 weeks and was made to feel very welcome from the first day to the last. The staff were extremely respectful and attentive. I learned that the chef is new to the hotel when I raved about the dinner, it was excellent every night. I will stay here again.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Ben B, Thank you for your nice comments about our hotel and your stay. Thank you for choosing our hotel and we look forward to serving you again in the future! Sincerely, The Holiday Inn Gaithersburg Team More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed September 22, 2012

I was here attending a two week course for work. The service was impeccable and the food was great. O'Malley's, the downstairs bar/restaurant was also a great time and had great food and service. I cannot say enough good things about this particular hotel. The staff will go well out of their way to help you in any way they... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Chris F, Thank you for taking the time to review our Hotel and Staff on TripAdvisor. I am happy to hear that you enjoyed your stay with us. Thank you for the nice comments and we hope to have the opportunity to serve you again in the future. Sincerely, The Holiday Inn Gaithersburg Team More 

Harrisburg, Pennsylvania
Contributor
16 reviews 16 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 22, 2012

First, a well done to Front Desk Manager Isidro Alberto. He has a welcoming, customer service mindset that puts customers first. A well done is also in order for Bahar at the front desk. She has been ever pleasant and accommodating. I talked with a number of other guests who gave glowing marks to the hotel staff. People notice if... More 

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear phsinv, Thank you for taking the time to review our hotel and services on TripAdvisor and thank you for your nice comments about Isidro Alberto and Bahar. We are glad to hear that you had an enjoyable stay and we look forward to serving you in the future. All the best! The Holiday Inn Gaithersburg Team More 

Pa
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

I stayed at the Holiday Inn Sept. 15th in a newly renovated room, #749. This was my 3rd stay at this hotel since Jan. 2012 and has been my hotel of choice when in the area for several years. We checked in around 9 pm and were given a King bed room on the renovated 7th floor. The room is... More 

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MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear jopril, I am sorry to hear that during your lastest stay you had a hard bed. I would like to personally apologise and ask before considering another hotel would you be kind enough to contact me. I may be reached at 301-948-8900. I would like to discuss some options with you when visit again in the near future.Thank you... More 

Ashburn, Virginia
2 reviews
5 of 5 stars Reviewed September 21, 2012

Had a great stay, Mr. Alberto the Manager went out of the way to help me with personal issues that I needed help with. The food at the cafe is surprisingly very good, they have a new chef, and I got to meet him, very nice gentleman. Overall I would recommend friend and family to stay at this holiday inn

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi George C, Thank you for your nice comments about Mr. Alberto and our Cafe. I am happy to hear that you had the opportinity to meet the Chef. We wish you safe travels and look forward to serving you in the future! Thanks again! The Holiday Inn Gaithersburg Team More 

Denville, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2012

Conveniently located. Clean, quiet, and easy access to Rte 270. Basic, nothing fancy but excellent value and very pleasant overall. Responsive and helpful staff. We would not hesitate to stay there again.

Was this review helpful? Yes 1
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

HappyWanderers.... Thank you for taking the time to review our hotel and Team on TripAdvisor. We are happy to hear that you and your family were able to have an enjoyable time while staying at our hotel and in the area.Thank you for your nice comments about our staff in your review. We hope you have safe travels and look... More 

Pineville, Louisiana
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2012

Recently my husband and I stayed at the Holiday Inn in Gaithersburg, MD while visiting our daughter who lives practically next door. This hotel is exceptional. Great staff from the moment you arrive until you leave. A convenient complimentary shuttle to the metro or the park and ride which the #201 bus goes directly to BWI for only $5. Rooms... More 

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MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

theindians, Thank you for your nice comments about our hotel and our front desk team. We are glad to hear we were able to help you have an enjoyable stay with us. Thank you for Highly Recommeding us as well. We look forward to serving you again when you come to visit. Thanks again! The Holiday inn Gaithersburg Team More 

Toms River, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 28, 2012

The hotel accommodations were superior but more importantly, the staff was friendly and very helpful. A+ all around for every category - clean, comfortable, quiet and parking was easy. Just b esure to ask for an exterior room and they are brighter and scenic.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Stephanie D, We would like to thank you for choosing to stay with us here at our hotel and taking the time to write this review. We wish you safe travels and look forward to serving you in the future. Sincerely, THe Holiday Inn Gaithersburg Team More 

Endicott
1 review
5 of 5 stars Reviewed August 11, 2012

I first stayed there for the location now I stay for the high quality of the hotel and staff. Everyone seems happy to work there and they can't do enough for you.Thanks to Jesus at the front desk, Manager Isidro Alberto, and the resturant manager for making my stay very enjoyable.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Hi Barry K, We are glad to hear that you had a enjoyable stay! I will be sure to pass along your nice comments to Jesus and Isidro at the front desk and the restaurant manager as well. Thanks again and we look forward to serving you in the future! Thanks! The Holiday Inn Gaithersburg TEAM More 

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