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All 15 Gaithersburg hotels

Holiday Inn Gaithersburg

3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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Ranked #3 of 15 Hotels in Gaithersburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars Reviewed November 9, 2012
wboehmer Pittsburgh, PA
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256 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Gaithersburg
See the most recent reviews
Pittsburgh, PA
Top Contributor
69 reviews 69 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 9, 2012

This hotel has a 3-star rating, but compared to other 3-stars in the Maryland suburbs of Washington, D.C., it comes up short. From the odd lobby layout, to the parking garage with half the spaces taken by some nearby auto dealer's new car inventory, to the wobbly table in the room that serves as a poor excuse for a desk... More

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for taking time to review our hotel and your recent stay. I only wish it could have been more positive. I have shared your comments with our Executive Housekeeper and Chief Engineer and the issues will be corrected. Thank you for letting me know and we wish you safe travels. Melvin Nichols General Manager More

New Market
1 review
5 of 5 stars Reviewed November 2, 2012

Service, Service, Service. If you want an experience where staff go out of their way to make sure you are comfortable and satisfied with your stay. From shuttle service, front desk, restaurant, pub, housekeeping or maintenance the staff of this Holiday Inn did not miss any attempt to make my stay comfortable and pleasant.

Was this review helpful? Yes
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you very much for taking the time to post a review on Tripadvisor about our service and your stay. I will be sure to share your review with the Team here at the hotel! Thanks again and we look forward to serving you again soon. Sincerely, The Holiday Inn Gaithersburg Team More

Brookeville, Maryland
1 review
5 of 5 stars Reviewed November 1, 2012

This is the hotel that we stay at whenever there is inclement weather, and the stay is always great. The staff is very helpful and I have had no problems with any of the other services. Definitely a great place to go and stay if in need of a hotel in Gaithersburg.

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Baltimore
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 23, 2012

This place is a dump. I chose it because other holiday inns I have stayed at have been renovated and are nice. The renovation train has clearly not made its way to Gaithersburg. The furniture was 80's style and there was a huge brown stain behind my bed. The lady in the gift shop was on the phone the entire... More

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HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Dear Mike H., Thank you for taking the time to post a review about your recent stay at our hotel. I only wish it could have been more positive.I am sincerely disappointed that your expierence did not live up to your expectations. I asuure you that our rooms are clean and maintained on a daily basis. We value your feedback... More

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed October 14, 2012

Everyone here truly 'gets' customer service. There is consistency across the board: front desk, catering, room service, maintenance, restaurant personnel. Staff consistently anticipates guest needs. Following a recent business presentation, some materials were left in the meeting room. The duty catering manager located, contacted me and made faxing arrangements for items that had to be received next a.m. by corporate.... More

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Bethesda, MD
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 7, 2012

My husband and I stayed here three nights while work was being performed on our home. Our first pleasant surprise was that we were allowed to bring our cats with us without paying an extra charge, and that was the first of many happy discoveries. Both the common areas and our room were very clean. The breakfast buffet in the... More

Was this review helpful? Yes 1
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

I am glad to hear that you and your family had a nice and enjoyable stay with us and that you would strongly recommend our hotel. We wish you safe travels and look forward to your next visit. Thanks again! The Holiday Inn Gaithersburg Team More

fort worth
Top Contributor
52 reviews 52 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 28, 2012

Staff in this facility were amazing. They went out of their way to make us feel welcome. Very helpful. One morning they were out of the chocolate milk cartons so the manager in the breakfast area went into the back and mixed a glass of chocolate milk.. Never has that happened at any other hotel i have been too. Rooms... More

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HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your wonderful comments about our Team and our hotel. I will be sure to share your comments about our food with our Chef. Thanks again and we look forward to your next visit. The Holiday Inn Gaithersburg Team More

Brighton, UK
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 27, 2012

.... you'll love the Chicken Monterey dish in the Village Park Café. Great dish. Great value. And the very attentive staff just added to a great meal. By the way, I didn't stay in the hotel, I just used the restaurant.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Barry K 1953, Thank you very much for your review of our Chicken Monterey I will be sure to share your review with the Chef and wait staff in the Village Park Cafe. I am happy to hear you enjoyed the meal. Thanks again and we look for ward to your next visit. Sincerely, The Holiday Inn Gaithersburg Team More

Tahlequah, Oklahoma
1 review
5 of 5 stars Reviewed September 24, 2012

Customer service was outstanding! Waitstaff went above and beyond to make it a home away from home experience. Shuttle service made not having a vehicle a nonissue. Food was excellent, and O'malleys bar downstairs provided access to lunch and dinners choice as well as having several big screen TVs to watch. Overall, a pleasing hotel experience.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Randal S, Thank you for taking the time to review our hotel and Team on TripAdvisor. I am happy to hear that you found our hotel and Team to be outstanding during your recent stay. I will be sure to past along your nice words to the Team and the Chef as well. Thanks again and we look forward to... More

Silver Spring, Maryland
1 review
5 of 5 stars Reviewed September 24, 2012

I stayed at the "HIG" for 2 weeks and was made to feel very welcome from the first day to the last. The staff were extremely respectful and attentive. I learned that the chef is new to the hotel when I raved about the dinner, it was excellent every night. I will stay here again.

Was this review helpful? Yes
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review

Ben B, Thank you for your nice comments about our hotel and your stay. Thank you for choosing our hotel and we look forward to serving you again in the future! Sincerely, The Holiday Inn Gaithersburg Team More

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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 300
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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