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All 15 Gaithersburg hotels

Holiday Inn Gaithersburg

3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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74%
Ranked #3 of 15 Hotels in Gaithersburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
Mike S New York City, New York
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241 reviews from our community

Traveler rating
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    34
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    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
New York City, New York
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value; convenient location. Slightly low ceilings in some of the hallways, but no damage done! What most impressed me about this location was the overall friendliness of the staff. I don't know if management makes it a point of impressing this upon the staff, but everyone I encountered was incredibly helpful and friendly. I'm not used to that! Signage... More

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Winsted, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

our stay 9/6/14-9/10/14-- Just got home to CT from staying at this hotel!! Best hotel I have ever stayed in! So clean; modern and a friendly, helpful staff! Nice pool and Jacuzzi; great Pub and hotel restaurant; good fitness center; great location- I can't say enough good things about this awesome well run hotel!!! Shout out to Marciello at the... More

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Ocean City, Maryland
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in late August for a soccer tournament. Pros:My room in the north tower was quite spacious, great lighting, convenient electrical sockets, quiet, superb water pressure in shower, option for connecting rooms and very comfortable. Great front desk staff. Lovely indoor pool. Cons:Upon entering the lobby it was warm and humid and had an odd smell. I felt... More

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katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for choosing our hotel in August. I am very pleased you enjoyed our outstanding customer service but we do apologize your expectations were not met for the rest of your experience. I have shared your comments with our team, and we will be addressing your concerns this week. We appreciate yours and all the soccer participants... More

Marietta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Sticky spot on the carpet. Hair dryer had lots of hair and some slimy substance all over it. Toilet did not flush everything - took many times to get rid of #2. Coffee maker had only one regular and one decaf - does this make sense for a double? Bacon on breakfast buffet was strange - opted for the greasy... More

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katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for your recent stay. We sincerely apologize for the issue you had in your room. I have brought them to the attention of our Chief Engineer as well as our Executive Housekeeper. I am pleased the staff was so accommodating, and that the AC worked at full capacity. Please understand we strive for 100% satisfaction during... More

Warsaw, New York
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a spotless hotel with wonderful staff! Check in was a breeze, Mauricio was very helpful, & my room is beautiful. There is a coffee maker, microwave, & refrigerator which I was not expecting but highly appreciate! I enjoyed shopping at the unique gift store downstairs, the woman who manages it was so helpful & there is a lot... More

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katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for posting a review about your recent stay. We take a great deal of pride in our service and amenities, and we are very pleased you enjoyed your stay. Please let us know when you will be coming back, so we can once again ensure a great experience. have a great day! More

Merino, Colorado
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this property for more than a week. The rooms were clean and fresh. The staff was outstanding, especially Mohmmed Khan. When an issue arose, he resolved it. People look for places that never have an issue, but they don't exist. Finding a place to stay that corrects issues ( or at least try) as fast as humanly... More

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Gaithersburg, Maryland
2 reviews
5 of 5 stars Reviewed August 13, 2014

I travel a lot in my business. A lot of time is spent in the Maryland area. Any time I'm even remotely close to this fantastic property it is where I stay. The staff is fantastic! Isidro and Barrack our two shining examples of this! The hotel is nicely done, food is great and the bar is nice and friendly.... More

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Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We were looking for a one-night getaway and had booked a king room. After asking about any available upgraded rooms, we were upgraded to the largest, most beautiful room in the hotel for the same price as a regular room! The suite was beautiful and extremely comfortable, with a sauna, enormous bathroom, dinette area, and very comfortable bed. There was... More

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katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for letting us know how much you enjoyed your recent stay. I am so pleased we were able to give your our suite as an upgrade. WE strive daily for 100% guest satisfaction, and my team and I are thrilled we "wowed" you and your family. Please come back to see us any time! Sincerely, Katie Doherty, CHA... More

Poolesville, Maryland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

We had lunch at the restaurant last week and the food was AMAZING! But the desserts were to die for! I have the key lime pie (made in house) and Diane had the homemade bread pudding. I asked to speak to the executive chef Tom Hughbanks. Looking forward to going back again with my husband and clients.

Was this review helpful? Yes
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for dinning in our Village Park Cafe. We are pleased you enjoyed the food, especially the desserts! We are thankful to have Tom, our Executive Chef, on our Executive team. he brings a great deal of creativity to our food and beverage operation. He is also responsible for the quality of food in our O’Malley’s Pub as well... More

Springfield, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

I have stayed here 3 times in the past year because my company holds quarterly sales meetings here . My company prepays for the employees rooms on the company credit card. And the credit card Is also kept on file for incidentals. My company spends lots of money here, not only on rooms but catering, meeting rooms, etc. The rooms... More

Was this review helpful? Yes 1
katie d, Front Office Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for your business. I sincerely apologize for this breach with your credit card. Thank you for bringing this incident to our attention. I do not believe in excuses, but I do want to let you know this is not a practice that is acceptable to me or my team, and the employee in question has been... More

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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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