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Homewood Suites by Hilton Gaithersburg/Washington, DC North

805 Russell Avenue, Gaithersburg, MD 20879
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Homewood Suites by Hilton Gaithersburg\/Washington, DC North
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Gaithersburg/Washington, DC North
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Boston
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 6, 2015

On a business trip to Gaithersburg, I picked this Homewood Suites property for a brief stay and I was not disappointed. A suite hotel with spacious one-room "suites," Homewood Suites was an easy choice over the local Hilton, which is right next to I-270. Homewood Suites is in an office park not far from a main road. The staff was... More 

Helpful?
Thank BostonFrequentTrav1
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

I can’t thank you enough for your loyalty and review. Our entire team continually strives to provide the best guest service, and I'm elated when our guests experience just that. I truly believe that the special touches do make the difference between a good stay and a great stay and I'm overjoyed that you continue to have wonderful visits to... More 

tennessee
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2015 via mobile

Friendly staff (front desk clerk even ushered us toward the dining room before we even checked in so we wouldn't miss the evening meal), very clean, and suites were very spacious - much more so than other Homewood Suites. The only disappointment was that the pool wasn't ready, but the hotel is new. Highly recommend.

Helpful?
Thank charlotte705
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. I apologize about our Outdoor pool. We are working on it and... More 

Wilmington, DE, United States
1 review
4 of 5 stars Reviewed May 5, 2015

Clean, modern, attractive, comfortable, newly renovated suite. Good value. Warm, friendly staff. Very close to a shopping mall. Has a restaurant with free breakfast. Breakfast could be improved upon, however. Down pillows available upon request. Your stay is free if not 100% satisfied.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lawrence E
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Dear Guest, Thank you for taking the time to complete this TripAdvisor survey. It is only as a result of people like you that we are able to review our product quality and overall service. We wish you a wonderful summer, and we look forward to the chance to host you again in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015 via mobile

On Monday night (May 4, 2015), I ate dinner at Homewood Suites and I must say Eric (the cook), cooked some awesome chicken wings.......They were great! Check the Homewood Suites out next time you visit Gaithersburg, MD!

Helpful?
Thank TYSM
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Dear Guest, Thank you for your kind words about our hotel. I will be sure to share your comments with the team here. We pride ourselves on excellence in product quality and service and I am glad that we were able to have you as our guest. Our doors are always open, so when travel next brings you to the... More 

Boardman, Ohio
1 review
3 of 5 stars Reviewed May 4, 2015

The hotel is clean and very new. Unfortunately, I had to switch rooms twice. My first room had a bad leak coming through. The ceiling. The next room had a malfunctioning air conditioner. In the third room, the lock did not work. By that time, however, I was tired of moving rooms. Other than a "sorry," the hotel staff did... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank X3720SJpauls
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

On behalf of the Homewood suites, please accept my apology for your unpleasant stay at the hotel. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously, please call me and I would like to host you... More 

1 review
5 of 5 stars Reviewed April 28, 2015 via mobile

I was very happy to stay at this property, the staff at this hotel in my opinion went above and beyond my expectations. Especially Steve at the front desk, my family and I hope to stay here again when we are in that area!

Helpful?
Thank Erdne A
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Thank you for your kind words about our hotel. I will be sure to share your comments with the team here. We appreciate it and are working hard to get the property back up to all our guest expectations. We pride ourselves on excellence in product quality and service and I am glad that we were able to have you... More 

Aurora, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed April 22, 2015

This is a new hotel at this location. The accommodations were lovely and the staff was personable and very helpful. There was a very nice breakfast every morning and the evening reception during the weekdays looks like you could skip dinner that night! We would recommend this facility with the highest praise!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank DavidSusan631
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Dear Homewood Guest, Thank you for letting us know about your stay with us. We sincerely appreciate it. We certainly hope that on your next visit, you will choose to stay with us with our new amenities and new look of our hotel. More 

New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

This is a new property of an old hotel building that has been completely gutted and rebuilt as a modern, comfortable suite hotel conveniently located off I 270. Excellent bedding, shower, towels, Direct TV - all HD in a large king studio suite with a kitchen. Sleep sofa is also in the room. A very friendly staff are most helpful.... More 

Helpful?
Thank L10133
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. We wish you a wonderful summer, and we look forward to the... More 

Purdys, New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 17, 2015

My husband and stayed here for 2 nights. The hotel is brand new, nicely decorated and the king studio room layout was perfect. Even though our room was right over the front entrance and a few steps from the elevators, we never heard any noise, no traffic noise, no car doors closing, no people in the hallways, no running water.... More 

Helpful?
Thank CarolO85249
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Thank you for taking the time to let us know, how we are doing. It is only as a result of people like you that we are able to review our product quality and overall service. We will pass on your comments to our staff, and we pride in taking care of our customers. We are in the midst of... More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

Aisha and Eric from the kitchen work really hard to make your stay a pleasure. The food is good especially at dinner. Beer on tap on the house 😀🍺. Hotel has a nice gym. The rooms are really nice and make a great home away from home. All the rooms have a full kitchen.

Helpful?
Thank Michael J
pavan b, General Manager at Homewood Suites by Hilton Gaithersburg/Washington, DC North, responded to this review

Thank you for your kind words about our hotel and our kitchen staff. I will be sure to share your comments with the team here. We appreciate it and are working hard to get the property to all our guest expectations. We pride ourselves on excellence in product quality and service and I am glad that we were able to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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