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Homewood Suites by Hilton Washington, DC North/Gaithersburg

805 Russell Avenue, Gaithersburg, MD 20879
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Homewood Suites by Hilton Washington, DC North/Gaithersburg
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Homewood Suites by Hilton Washington, DC North/Gaithersburg
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8 reviews from our community

Traveler rating
    7
    1
    0
    0
    0
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3
2
Solo
0
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (8)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I was very happy to stay at this property, the staff at this hotel in my opinion went above and beyond my expectations. Especially Steve at the front desk, my family and I hope to stay here again when we are in that area!

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New York City, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a new property of an old hotel building that has been completely gutted and rebuilt as a modern, comfortable suite hotel conveniently located off I 270. Excellent bedding, shower, towels, Direct TV - all HD in a large king studio suite with a kitchen. Sleep sofa is also in the room. A very friendly staff are most helpful.... More 

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pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. We wish you a wonderful summer, and we look forward to the... More 

Purdys, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and stayed here for 2 nights. The hotel is brand new, nicely decorated and the king studio room layout was perfect. Even though our room was right over the front entrance and a few steps from the elevators, we never heard any noise, no traffic noise, no car doors closing, no people in the hallways, no running water.... More 

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pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Thank you for taking the time to let us know, how we are doing. It is only as a result of people like you that we are able to review our product quality and overall service. We will pass on your comments to our staff, and we pride in taking care of our customers. We are in the midst of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Aisha and Eric from the kitchen work really hard to make your stay a pleasure. The food is good especially at dinner. Beer on tap on the house 😀🍺. Hotel has a nice gym. The rooms are really nice and make a great home away from home. All the rooms have a full kitchen.

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pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Thank you for your kind words about our hotel and our kitchen staff. I will be sure to share your comments with the team here. We appreciate it and are working hard to get the property to all our guest expectations. We pride ourselves on excellence in product quality and service and I am glad that we were able to... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brand new hotel, stayed on business trip for 3 weeks. Hotel was clean and all amenities were easily accessible. Service was amazing and staff very friendly. Aisha, Eric and Latonya were outstanding. I enjoyed stay and would certainly stay here again.

Was this review helpful? Yes 3
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Thank you for being our Hilton guest and for staying at the Homewood Suites, Gaithersburg! I appreciate you taking the time to provide your feedback. We are always looking for ways to improve and appreciate your comments. We look forward to hosting you on your next visit to DC area! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel had a leak over the weekend in the restaurant area but the food taste so great and the staff was so kind and helpful that it didn't matter my family and I truly enjoyed ourselves. We will be back . this was my first time staying in a home wood but thanks to the great restaurant staff and... More 

Was this review helpful? Yes 1
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for your comments and appreciate your patience during our opening. I am glad you enjoyed the hospitable service provided by our A team at the restaurant. Our doors are always open, so when travel next brings you to the Gaithersburg area, please allow us to be your host again. Thank you for staying with us and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I recently stayed here for a couple of days. The staff went out of their way to make us feel at home. Akita, Eric, and Latonya were extremely professional and friendly. They have breakfast and dinner service each night and were always so warm and welcoming. Colette at the front desk was great too! We will definitely... More 

Was this review helpful? Yes 1
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for staying with us at the Homewood Suites Gaithersburg. I am elated about your comments and will share with each individual you have mentioned. They will appreciate it. Comments like these tell us that we are doing something right and what we can focus our attention on to do a much better job. We appreciate the... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Latonya, Akita and Chris are awesome...great staff all around. They are very attentive and accommodating. All are happy, bright and energetic. The space is clean and fresh with modern décor. Front desk staff are also great...fast and knowledgeable.

Was this review helpful? Yes 3
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Shawn, Thank you for taking the time to let us know, how we are doing. By reading your comments, I am glad your enjoyed our hospitality and the warmness of our staff. We always try to strive for perfection and take care of every customer. If your plans decide to bring you back to Gaithersburg, Please let us know... More 

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