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Homewood Suites by Hilton Washington, DC North/Gaithersburg

805 Russell Avenue, Gaithersburg, MD 20879
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Homewood Suites by Hilton Washington, DC North/Gaithersburg
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Homewood Suites by Hilton Washington, DC North/Gaithersburg
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28 reviews from our community

Traveler rating
    22
    3
    2
    0
    1
See reviews for
11
6
1
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Buffalo, NY
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this great new Homewood property over the past two weeks (while on a new job assignment in DC) and will definitely be back several more times over the coming months. The hotel is brand new, having only opened at the beginning of April. I'm told the building was formerly a very run-down lower class hotel, but everything... More 

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide. On behalf of Homewood Suites, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which... More 

Gaithersburg, MD, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights in a brand new lovely hotel. Room design was lovely. Disappointed to find NO safe in our room. Breakfast was way below expectations. Too many people, too little staff and below average offerings. I am sure much is growing pains so I would stay again

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for staying with us at the Homewood Suites Gaithersburg, We apologoize about our breakfast and are trulysorry you were not satisfied with our offerings Thank you so much for bringing this unfortunate happenstance to our attention. We assure you we are doing everything we can to rectify this situation and to make sure it does not... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

My family and I really enjoyed our week stay at this hotel. The room was very clean and the service was great also. The workout facility is nice and they offer complimentary breakfast and dinner. Pool was still under construction during our stay but the spa is nice. Will definitely stay again when we come back to this area.

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. We wish you a wonderful summer, and we look forward to the... More 

1 review
1 of 5 stars Reviewed 1 week ago

here was a youth group staying at the hotel and they were running around, loud and trying to buy food from the front desk. The manager on duty signed read, Paul Skees was on duty, but he was not in the building. It look us almost an hour to check into the hotel and because of this, no restaurants in... More 

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, I was mortified to read your review and dismayed at what you experienced; thank you for bringing this to our attention. On behalf of all the staff, we apologize for any displeasure. I can assure you this is not consistent with our Hotel’s track record and I’m hopeful you will contact me personally at pavan.bhatia@baywoodhotels.com or (301) 670.0008... More 

Gaithersburg, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love our stay in this hotel and will do it again any time need it, also used it as get away from home, our room was very spacious, very constrable, it feel like being at home but away from it, and once again we will be making reseervations again..... Love it

Was this review helpful? Yes 1
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for your kind words about our hotel. I will be sure to share your comments with the team here. We pride ourselves on excellence in product quality and service and I am glad that we were able to have you as our guest. Our doors are always open, so when travel next brings you to the... More 

Roanoke, Virginia
Top Contributor
340 reviews 340 reviews
83 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed last Saturday night. The hotel is obviously a new property. From a facility perspective, it's probably the nicest Homewood we have stayed in.....and we stay in hotels frequently. Everything is modern and up to date. Our room was large, had up to date appliances, nice furniture, and a comfortable bed. For some reason, they installed... More 

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

I was mortified to read your review and dismayed at what you experienced; thank you for bringing this to our attention. On behalf of all the staff, we apologize for any displeasure. I can assure you this is not consistent with our Hotel’s track record and I’m hopeful you will contact me personally at pavan.bhatia@baywoodhotels.com or (301) 670.0008 so that... More 

Silver Spring, Maryland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we are here on vacation, seeing our adult children and grandchildren and friends in the greater DC area. This hotel is brand new (about a month), but the service staff have been wonderful--you'd think there might be challenges with the building and/or new staff.. we are here for 9 days and thus far the service is as expected--after all, I... More 

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. We wish you a wonderful summer, and we look forward to the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel before the remodel and decided to return because of the location. We were pleasantly surprised to find that everything was upgraded including the staff. Most helpful and friendly hotel staff we have encountered in some time. We will definitely return.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Dear Guest, Thank you for your kind words about our hotel. I will be sure to share your comments with the team here. We pride ourselves on excellence in product quality and service and I am glad that we were able to have you as our guest. Our doors are always open, so when travel next brings you to the... More 

ANTIOCH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I will never stay in another hotel in this area. CLEAN, CLEAN, CLEAN. First time I have stayed in a hotel with no complaints..I would suggest this hotel to anyone that is going to visit this area. My room was wonderful and the hotel was quiet and clean. The staff was super nice and the breakfast was wonderful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

Thank you for taking the time to share your feedback with us. We’re absolutely elated that you enjoyed exceptional service from our staff, just as it should be! That is what we strive to provide - with great enthusiasm and passion - each and every day. We wish you a wonderful summer, and we look forward to the chance to... More 

Boston
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a business trip to Gaithersburg, I picked this Homewood Suites property for a brief stay and I was not disappointed. A suite hotel with spacious one-room "suites," Homewood Suites was an easy choice over the local Hilton, which is right next to I-270. Homewood Suites is in an office park not far from a main road. The staff was... More 

Was this review helpful? Yes
pavan b, General Manager at Homewood Suites by Hilton Washington, DC North/Gaithersburg, responded to this review

I can’t thank you enough for your loyalty and review. Our entire team continually strives to provide the best guest service, and I'm elated when our guests experience just that. I truly believe that the special touches do make the difference between a good stay and a great stay and I'm overjoyed that you continue to have wonderful visits to... More 

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