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Comfort Inn Shady Grove

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16216 Frederick Road, Gaithersburg, MD 20877
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Comfort Inn Shady Grove
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shenandoah, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My family of 5 (3 kids : 4,8,14) stayed here on our way home from a trip to Virginia Beach & were blown away!! This hotel has all of the amenities you would expect at a larger and much more expensive hotel! All of the staff were exceedingly pleasant and courteous, catering to our every whim. Upon check-in, the hotel... More 

Was this review helpful? Yes 1
Carrier Mills, Illinois
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The customer service was excellent. The staff was always willing to answer our questions, suggest area restaurants, and help with metro details. We used the free shuttle to the metro everyday of our 5 day stay. The room was comfortable and very clean. The pool had a lifeguard on duty but closed at 9:00 each evening. Breakfast was great! Overall... More 

Was this review helpful? Yes 1
Leonardtown, Maryland
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my daughter and granddaughter while we visited the area as tourists. We chose the motel because of the reasonable rates, good reviews, and convenience/free shuttle to the Shady Grove Metro Station. We were not disappointed. We arrived mid-morning the first day. I was hoping the staff would let us park and use the shuttle even though... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pool is not heated, Breakfast was the same each of 9 days we were there. Shuttle to metro was not necessary except for having luggage to carry. Very friendly staff. Could stay again. Restaurants close were nothing to brag about

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Our stay here was truly disappointing! The pool was constantly closed. With nothing else for our 3 childen to do. When it was finally open... We had an incident with a manager of the hotel inappropriately yelling at our very excited 5 yr old son for running from the table to the pool. Now I'm not saying he wasn't wrong... More 

Was this review helpful? Yes 1
ViraSafai, Managing Partner at Comfort Inn Shady Grove, responded to this review

Dear guest, I am always saddened when I become aware, for whatever reason, that any of our guests have been inconvenienced. I apologize if the pool was closed due to special circumstances and weather related issues. I also apologize the way our one staff member handled the safety concerns regarding the kids running around the pool. Since the lifeguard felt... More 

Washington DC, District of Columbia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are clean and nice bed and pillows. Good thing is they provide a fridge and a microwave which comes handy. Free breakfast which I didn't use much. There is a decent Indian restaurant, convenient store, jerrys, dunkin donuts few feet away. Quite convenient to metro, Washingtonian Rio with movie theatre, restaurants, Union Jacks bar etc., Hotel is right off... More 

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Wellington, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

We decided to stay at this hotel for a week long visit to D.C. We couldn't have been more pleased with our stay! The staff was extremely friendly and helpful. Our room was clean and our beds were very comfortable. The complimentary breakfast was delicious and had lots of choices. One day we decided to use the pool and were... More 

Was this review helpful? Yes 2
Lafayette
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

The Comfort Inn at Shady Grove is aptly named. The lobby was bright. welcoming, and tastefully decorated. The staff were friendly, courteous, and very helpful. Our room was clean and well appointed, with everything we needed. The beds were comfortable, and the choice of pillows was a nice touch. The air conditioner worked excellently--very important to us on a hot... More 

Was this review helpful? Yes 2
West Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

This was our third stay at this property and we could not be more pleased! The breakfast is delicious and the eating area is very clean. The rooms are spacious and well maintained. Hotel staff is super friendly and helpful. We were able to use the pool during some downtime this visit. It was well maintained and there was a... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed 6/14 - 6/16. Decent amenities, although the bed was kind of squishy for my preferences. Pool was very nice, beautifully landscaped and had a lifeguard on duty even, when we were there. Didn't like that the sink area was within the bathroom rather than outside (party of four, sharing a double). Also, the doubles were full size not queen.... More 

Was this review helpful? Yes 2
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