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HYATT house Gaithersburg

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200 Skidmore Boulevard, Gaithersburg, MD 20877
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HYATT house Gaithersburg
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HYATT house Gaithersburg
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265 Reviews from our TripAdvisor Community

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Traveler rating
    124
    78
    31
    17
    15
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116
35
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (76)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (35)
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Ocean City, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

Do not stay here! Some of the other reviews were negative regarding the staff. I had staff in my room to help solve some issues and deliver items that were not stocked properly at check in. The staff I encountered were pleasant and accommodating. That's about the only good thing I can say about the property. Roaches, ants, spiders and... More 

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Nancy4601B, Thank you for taking the time to write a review on your recent stay. While I apologize the condition of the hotel was below your expectations I do appreciate you bringing the short comings to our attention so that we may address and correct them for future guests. Thank you also for your positive comments regarding the staff.... More 

Colorado Springs
2 reviews
2 of 5 stars Reviewed 1 week ago

Hotel staff and housekeeping staff leave a lot to be desired. People skills are missing and they provide misinformation. Property in good shape, Housekeeping staff was not capable of having a English conversation and work I radically coming and going and not just coming in can cleaning the rooms at one time

Review collected in partnership with Hyatt Hotels

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Deniss480, Thank you for your review of your recent stay, and I apologize that your experience was less than positive. We appreciate your feedback about our housekeeping staff and are constantly working with them to improve their communications skills. We hope you found our hotel satisfactory aside from the comments related to the staff. Regards, Bob H., Task Force... More 

brimfield, United States
1 review
1 of 5 stars Reviewed 1 week ago

Awful from start to finish. Cockroach in kitchen cabinets, dirty rooms. Broken door handles. Staff was not knowledgeable. Not enough staff to keep up with flow of people at breakfast. Dirty towels. You do not want to stay here. Find another place!

Review collected in partnership with Hyatt Hotels

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Jeffrey S, Thank you for your review. I sincerely apologize for the difficulties you experienced, especially those pertaining to room cleanliness, general housekeeping, and maintenance. We take pride in providing hospitable guest service, along with clean and comfortable accommodations. Unfortunately, this was not the case during your visit, and I am sorry. I hope you will give us another... More 

Naperville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Great location and concept, but so few staff that people were left waiting in line for check in, pool towels, plates and food at breakfast. Not up to usual Hyatt standards. Slow running drains and broken faucet fixtues in room.

Review collected in partnership with Hyatt Hotels

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Deborah B, Thank you for taking the time to submit a review regarding your recent stay. Please accept my apologies for the difficulties you experienced with the shortage of supplies at breakfast and your delay in checking in. We constantly strive to effectively handle the breakfast flow and will review our staffing and supply inventory levels so that we... More 

Newark, United States
1 review
4 of 5 stars Reviewed 1 week ago

great customer service, clean rooms, safe environment and great morning breakfast buffet with omelet station which my wife enjoyed very much. the kids enjoyed the pull out sofa, was comfortable enough and the ambiance was relaxing.

Review collected in partnership with Hyatt Hotels

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Millville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We love Gaitherburg, MD, and this hotel makes it easy to stay with a family. We stayed in a king suite with 2 bedrooms and 2 full bathrooms. It also included a kitchen and living room area. The hotel had breakfast but choose to make it ourselves in our kitchen. There are near by stores, parks, and we were 5... More 

Review collected in partnership with Hyatt Hotels

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is located on major Interstate to Washington, DC, northern VA and western MD, and near the Metro Shady Grove Station. Hotel amenities are near resort level status. Breakfast buffet is excellent.

Review collected in partnership with Hyatt Hotels

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Bertte, Thank you so much for positive review of the HYATT house Gaithersburg! We are thrilled you enjoyed our breakfast and found our location convenient. Please be sure to let us know the next time you are in the Washington DC area so we can welcome you "home". Warm regards, Bob H, Task Force General Manager More 

Morgantown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hyatt House Gaithersburg is a nice place to stay for business or pleasure. Within a shuttle distance from the metro and few miles away from the Washingtonian center, Hyatt House Gaithersburg is very conveniently located. The staff is very friendly and accommodating. Having the kitchen appliances and utensils helps in making your stay, the second home away from home. If... More 

Review collected in partnership with Hyatt Hotels

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear Florin C, Thank you for sharing your positive experience about the HYATT house Gaithersburg. We are thrilled you enjoyed your stay and appreciate the kind comments you made - especially related to our fantastic staff!! Please be sure to let us know the next time you are coming to the area so we can have one of our suites... More 

Boise, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Worked well for family of 4 adults with the two separate rooms and king sized beds. Would not recommend the sofa bed for adults. It was in a quite location away from busy traffic. Did not try the gym or pool while we were there. It is about 10 minutes away from the nearest metro station.

Review collected in partnership with Hyatt Hotels

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New York City, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for four nights and had a fantastic stay! The hotel is immaculate! The rooms smelled very fresh. We had a two room suite, which was exactly as shown on the hotel's website. Two spacious bedrooms and two full bathrooms. A living room with a couch that doubled as a bed! A nice kitchen with granite... More 

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Bob H, General Manager at HYATT house Gaithersburg, responded to this review

Dear PickyMom6, Thank you so much for your review of your recent stay at the HYATT house Gaithersburg!! We really apprecaite all the wonderfull things you had to say about our property and especially our staff. The HYATT house Gaithersburg is perfect for sightseeing in Washington DC due to how convenient we are to the Metro Red Line. We are... More 

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