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SpringHill Suites Gaithersburg

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9715 Washingtonian Boulevard, Gaithersburg, MD 20878
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SpringHill Suites Gaithersburg
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160 Reviews from our TripAdvisor Community

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Traveler rating
    42
    73
    30
    13
    2
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65
17
9
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plainview, New York
Level Contributor
21 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We ended up at this hotel as the last stop of our vacation. We stayed in Gaithersburg as we were visiting the Udvar-Hazy Air and Space Museum, as well as spending time with my nephew and his family, who live in the area. The hotel was clean, reasonable priced, and accommodating. We did find a minor issue in our room... More 

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Eagle, CO
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Have stayed here twice this summer while traveling for work. Good location and friendly, helpful front desk staff. 1st stay, room was in good shape. Clean and everything in working order. 2nd stay was just the opposite. A couple of things needed to be fixed and the room wasn’t properly cleaned. Issues were resolved in a timely manner.

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Steve O, Manager at SpringHill Suites Gaithersburg, responded to this review

Hello Mtngal, Thank you very much for staying with us throughout the summer, we truly appreciate your business! I can relate to how upsetting it must have been to have high expectations due to a recent stay with us and for those expectations not to be met on your return trip to the area. I apologize for the cleanliness and... More 

Parma, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in April while visiting DC. I liked the layout of the room. It was large and well thought out for families traveling with kids. The pool had a lifeguard on duty, which I don't see at many hotels. The staff was really friendly and very helpful with directions and advice for touring DC.

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Wilmington, NC
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed in this hotel while attending a family funeral. I have never been treated so warmly while checking into a hotel. Ramone was "Mr. Hospitality" -- welcoming and incredibly friendly. He gave us 2 rooms with a connecting door which was a perfect set-up for our situation. The breakfast was good but it would have been nice to... More 

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Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week while doing the DC tourist thing. Close to the train, separate room for the kiddies and an above average breakfast! Kitchen was nicely equipped with basic needs and a dishwasher! We didn't spend too much time in the hotel, but it was very homey and comfortable. It's not brand new, so expect some signs of use.... More 

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Hoover, Alabama
Level Contributor
170 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Found that overall staff to be very friendly, Kathy checked us in and was very hospitable, she used my name, and thanked me for being a Marriott Rewards member. Although she did not welcome us back as returning guests she made nice small talk as we completed the check in. Met room attendant Cindy while waiting for an elevator, she... More 

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Steve O, Manager at SpringHill Suites Gaithersburg, responded to this review

Greetings MerlotP, We are very happy to see that you enjoyed your overall experience during your recent stay with us at the SpringHill Suites Gaithersburg. It is great to see you were pleased with your check-in experience with Kathleen as well as your brief interaction with Cindy. We look forward to seeing you the next time your travels bring you... More 

Toronto, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really liked the Gaithersburg area and the hotel was close to stores and restaurants and not a bad commute into Washington. The hotel itself was very clean, but the rooms are in need of an update. Carpets are worn and dirty, décor was very dated. For the price it was great, breakfast was pretty good. Being the budget hotel... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

I spent a week here in a suite as I was looking for an apartment. I had no trouble whatsover - the bed was comfortable, and I slept great (even as my room was right next to the elevators). The area is convenient to DC - I commuted during rush hour to and from and my trip was always around... More 

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Hermitage
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 12, 2015

The staff was very friendly and helpful; pool was very clean but the guest room we had was old and worn out. Stains on the ceiling were unsightly and the carpet was on its last legs. Hotel was in a convenient location. Breakfast buffet was a little weak.

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Atlanta, Georgia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 26, 2015 via mobile

This hotel is a standard SpringHill Suite property. Everything about this hotel was just average. The Lobby was average lobby for this brand type. The front desk staff was average. Not overly friendly but not rude either. Gave you the feeling that you can stay if you want but no one cares if you leave. This hotel was walking distance... More 

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Steve O, General Manager at SpringHill Suites Gaithersburg, responded to this review

Hello MCTTRAVEL57, Thank you for taking the time out to provide us with your feedback during your most recent visit. I’m glad that you enjoyed your stay, however we strive to go above and beyond to wow our guests. I invite you to contact me to see how we could have made your stay more than average. We look forward... More 

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