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Residence Inn Columbia

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4950 Beaver Run Rd, Ellicott City, MD 21043
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Residence Inn Columbia
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Residence Inn Columbia
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Residence Inn Columbia
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97 Reviews from our TripAdvisor Community

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Traveler rating
    36
    29
    17
    9
    6
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Columbia
See the most recent reviews
Lexington, Kentucky
Senior Contributor
28 reviews 28 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 15, 2014

This began several months ago when I first began looking for a room in Baltimore for the Army/Navy game. When I decided on this hotel, Darrius contacted me via email to introduce himself and to insure that I understood that I should never hesitate to call him for anything, at anytime. True to form, when I contacted him to let... More 

Was this review helpful? Yes 1
David B, General Manager at Residence Inn Columbia, responded to this review

Hi DaveR3232, Thank you so much for staying with us and for your kind review! I am so glad to hear that our staff made your stay a memorable one. I am so proud of our staff and their commitment to carry out the Residence Inn culture. I am also glad that you were you enjoyed our spacious room-one of... More 

Camp Hill
Top Contributor
271 reviews 271 reviews
59 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed December 7, 2014

I reserved with Michael and he was helpful. On Friday I checked in after a hard drive in the rain during rush hour. Immediately the woman at the desk gave me a bottle of water-what a nice gesture. I was not in the mood to go back out for a local chair restaurant so grabbed some food from the handy... More 

Was this review helpful? Yes 1
David B, General Manager at Residence Inn Columbia, responded to this review

Hi Courthouse067, Thank you for staying with us during your recent trip to the Columbia area. I also appreciate you taking the time to write a review. I am so glad that you enjoyed our staff and the accommodations during your stay. We hope to see you again next time your travel plans call for a trip to the area!... More 

San Francisco, California
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

My husband and I flew into Baltimore for a visit to Gettysburg and Hershey. Arriving late at night, we chose to stay nearby BWI and continue on to Gettysburg after some sleep. The room at this location was a spacious studio apartment, with full kitchen, kitchen dining for two, living area with 37" TV which swiveled for viewing in the... More 

Was this review helpful? Yes
David B, General Manager at Residence Inn Columbia, responded to this review

Hi DiRider, Thank you so much for your kind review of your stay with us. I am glad to hear that you were able to rest and spread out in one of our spacious suites, and enjoy the amenities that Residence Inn offers. We hope you will come back and join us in the summer and enjoy our pool and... More 

Miami, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2014

My room was very clean only problem is that it's supposed to be nonsmoking and one of the 2 rooms was smoked in. I did call the front desk and let them know. If that room didn't stink of cigarettes it would have been great.

Was this review helpful? Yes
David B, General Manager at Residence Inn Columbia, responded to this review

Hi Isabel A, Thank you for taking the time to review your stay with us. I am so disappointed to hear about the cigarette smell in one of your suites. As you know, Marriott is 100% smoke free environment. I am so sorry to hear that your room had been smoked in, and not properly fumigated. I have reviewed your... More 

Thomson, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 23, 2014

Residence Inn by Marriott, Columbia, The first thing I must comment on this property is that the staff if the epitome of customer service. My hat is off to Ginnai, Darius, Emily and Michael. They got all the rooms our group required and did an outstanding job. The beds are very comfortable and the room I had room 133 was... More 

Was this review helpful? Yes 1
David B, General Manager at Residence Inn Columbia, responded to this review

Steven P, Thank you so much for your kind review of our hotel. It was our pleasure to host you and your team! I am so glad to hear that you enjoyed your time with us. In addition to our spacious suites, our staff is truly our number one asset. We are in the process of securing our license now-we... More 

UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

I live overseas but whenever I'm MD I always stay at the Residence Inn Ellicott City and am never disappointed. The rooms have everything you'd need, the staff are wonderfully helpful and professional, and the housekeepers do an excellent job. The breakfast is also perfect. I wouldn't think of staying anywhere else.

Was this review helpful? Yes
David B, General Manager at Residence Inn Columbia, responded to this review

Hello JPantel, Thank you for staying with us during your recent trip the area. Thank you also for your kind review of our hotel- I am so delighted to hear about your stay. Residence is truly a home away from home, and I am glad to hear that our staff provided you with their intuitive human touch. We look forward... More 

Westborough, Massachusetts
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2014

I started the trip with a problem with my reservation - not good. The hotel staff I have to say more than made up for it during my stay. They were extremely polite and helpful at all turns during the weekend. I think the hotel was at or near full capacity, so they were stretched. My wife asked for oatmeal... More 

Was this review helpful? Yes 1
David B, General Manager at Residence Inn Columbia, responded to this review

Hi JJ-Westborough!, Thank you so much for your staying with us, and for your review! I am delighted to hear about your experience with our staff going the extra mile. At Residence Inn, our goal is to provide our guests with the comforts of home, and our staff plays a large role in that mission. We hope to see you... More 

Milwaukee
Top Contributor
123 reviews 123 reviews
86 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed September 22, 2014

Nope. After my March review I had a message from their GM apologizing for the grotty room & bad breakfast hygiene. I always appreciate when a business is proactive so I tried them again. Wish I hadn't. I arrived at 11:15pm, tired and ready for a good nights rest. The sullen desk clerk assigned me a 1st floor handicap room... More 

Was this review helpful? Yes 1
David B, General Manager at Residence Inn Columbia, responded to this review

Dear Lovewine, Thank you for taking the time to review your experience at our hotel. I am truly dissapointed to learn of your experience. I am new to the hotel, and would love to discuss your experience in more detail, to ensure that we can improve our guest experience. Please contact me at 410-997-7200, or by email at david.burge@marriott.com. I... More 

Orlando, Florida, United States
Top Contributor
157 reviews 157 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 22, 2014

This property met our needs for travel. We just needed a place to comfortably sleep when visiting the area and this was it. It was reasonably priced, clean and easy to find. The check in staff was friendly and helpful. The woman even gave us menus from local restaurants so we could order in. There is a Bob Evans in... More 

Was this review helpful? Yes
Petros K, General Manager at Residence Inn Columbia, responded to this review

Thank you for sharing your experience with us. It seems you were able to take advantage of our central location, in the heart of Ellicott City. We hope to be your hotel of choice for any future travels to the area. We love to hear from our guests and I will be sure to share your gracious comments with our... More 

Wayland, Massachusetts
Top Contributor
94 reviews 94 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 9, 2014

I recently visits this residence inn on business. I enjoy staying at Marriott properties and found that this property lived up to my expectations. My suite was spacious and very clean. The location is near a major roadway yet not overly travels so it allows easy access to the nearby shopping and restaurants. I found the staff to be very... More 

Was this review helpful? Yes
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