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Turf Valley Resort and Conference Center

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Affiliate website
2700 Turf Valley Road, Ellicott City, MD 21042
Turf Valley Resort and Conference Center
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Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
herbowitz Western Maryland
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211 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • English first
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English first
  • All months
    (211)
  • Mar-May only
    (40)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (39)
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Western Maryland
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked overnight to give a family member a "treat." The staff was friendly throughout the facility. We were able to get massages at the last minute, and they were good massages. Even though we were to have Swedish massages, my therapist adjusted what she did based on some of my sore spots. We had dinner and breakfast in Alexandra's... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thank you so much for your review. I'm glad to hear of your experience with our staff and at the Spa. Thank you for your feedback regarding rooms. Our Director of Operations is looking into options to improve the accessibility - feedback like yours is invaluable to our ability to improve and I thank you. Regarding the location of the... More 

Columbia, Maryland
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I am not hard to please - but the stay at this resort had to be the worse! I was looking for a nice place to splurge on myself - esp given it was my BIRTHDAY! So when I made my lunch reservations at the Alexandra's Restaurant, I noted that I was celebrating a birthday. While there, no one said... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

I am terribly sorry to hear that you were so disappointed with your Turf Valley experience, and on your birthday - this is certainly not what we strive for here. Your feedback is valued and I have passed your review on to the management team. If you have any questions or concerns or there is anything else I can do... More 

Travelers are raving about these Ellicott City hotels

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything went extremely well for our annual holiday staff meeting at Turf Valley. The food was delicious and the décor, beautiful. The Turf Valley staff was professional and executed every detailed request wonderfully. Everyone had a wonderful time and many have stated, even weeks later, that this was the best event we have ever had!

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

I'm so glad to hear that your holiday party was a hit, Arnetta! We hope to see you again soon! Take care, Andrea Bush eCommerce Manager More 

Castleton On Hudson, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I tagged along with my husband who was there for a big company meeting. This was in January, not their peak time, and the thing that "regular" guests have to remember is that this is not a traditional "hotel" experience. This place is primarily a member/country club place, and that becomes painfully evident when it comes to hospitality. I don't... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

I'm sorry to hear of the concerns you had during your stay and your feedback is very helpful - I've shared it with our management team for review. I'm thrilled to hear that you enjoyed our on-site dining in Alexandra's American Fusion and that you enjoyed the many amenities we offer throughout the property. Thank you for your review! Andrea... More 

columbia, Maryland, USA
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

With three kids, it can be hard to get away - even for the night. My wife arranged an outing for us and considered other nearby places, but we've had great experiences at Turf Valley before, so she booked an executive suite with a Jacuzzi tub. It was fantastic. We had a great dinner in the restaurant Friday night, and... More 

Was this review helpful? Yes 1
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thank you for your review! We certainly take pride in being a great neighborhood asset and a great place to get away, but still stay close to home. We hope you'll come see us again soon! Take care, Andrea Bush eCommerce Manager More 

Woodstock, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

I've just completed my fifth conference for over 200 members of our organization at Turf Valley Resort (TV). In working with Cheryl in Sales and Jacqui in Catering, I couldn't have asked for a better team. We have some very unusual requests and each year TV has been able to fulfill them with several arising at the very last minute... More 

Was this review helpful? Yes 1
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thanks for your review, Sherry - We're so glad you enjoy all that Turf Valley has to offer! We'll look forward to seeing you later this year - take care, Andrea Bush eCommerce Manager More 

Crofton, Maryland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2015

We joined friends for the Turf Valley's New Years Celebration. The buffet was largely a disappointment, not for the quantity and variety of the food served, but because it seemed that everything was over-cooked and served cold. Prime rib and lamb chops that are cold to the touch have no appeal, I'm sorry to say. Additionally, the venue had a... More 

Was this review helpful? Yes 2
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thank you so much for your feedback. Our New Year's Eve Celebration is an annual sell-out and area favorite, so we get used to thinking of things as spot on - your comments are an invaluable reminder to consistently improve the experience. I have passed your review on to our management team to take into consideration for future events. New... More 

Farmington, Maine
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 25, 2014

We stayed here over Thanksgiving 2014 becasue it was very close to my relatives and had heard about it over the years as being very nice....well it must have used to have been. Very outdated - very 80's ish not elegant in any kinda sort way...the window was filthy in the room overlooking the pool...but thats really here nor there... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

I am extremely sorry to hear of the issues you had during your stay. This is certainly not the Turf Valley experience that we strive to provide. I have sent your review to our management team to be addressed. Please feel free to contact me at visitus@turfvalley.com if you have any further questions or concerns or I can be of... More 

1 review
5 of 5 stars Reviewed December 20, 2014

This past November 2014 was my women's ministry second retreat at Turf Valley. The entire staff and food is awesome. I worked with Trish and Jacqui via phone prior to the actual retreat and they walked me through the entire process from the beginning to the end. Once at Turf Valley, they ensured me my group would be taken care... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thank you for your review, Beverly - We're so glad you joined us again and excited that one of your participants wants to have an event here, too! We hope to see you again soon! Thank you, Andrea Bush eCommerce Manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

I worked with Jacqui and Tracy in the Catering and Sales Department. These ladies know what they're doing!!! They are PROFESSIONALS in the hospitality world. They were a tremendous help! I helped plan a 3 day company meeting for about 85 people. Every meeting went smoothly and the staff working the meetings were great. This is a perfect place to... More 

Was this review helpful? Yes
abushtv, Manager at Turf Valley Resort and Conference Center, responded to this review

Thank you for your review! We take pride in our events, from start to finish, and I'm glad you had such a great experience. We hope to see you again soon! Thank you, Andrea Bush eCommerce Manager More 

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Additional Information about Turf Valley Resort and Conference Center

Address: 2700 Turf Valley Road, Ellicott City, MD 21042
Phone Number:
Location: United States > Maryland > Ellicott City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Turf Valley Resort and Conference Center 3.5*
Number of rooms: 195
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Also Known As:
Turf Valley Hotel Ellicott City

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