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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

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6755 Dorsey Road, Elkridge, MD 21075
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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
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Pittsburgh, Pennsylvania
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Yes, it's convenient. Clean. But the noise level from students (school kids) who stay there is ridiculous. Pillow fights with adults in rooms. Screaming through halls. 10PM should be the "quiet time" and these kids are out of control. The adults do nothing. Last stay I called the night manager who did indeed come up and tell my "neighbors" (an... More 

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for your review, I'm sorry to hear about the student group. We have implemented a program to cut down on the student groups and noise. I hope you will stay with us again. Thank you More 

Latrobe, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The Desk clerk was very rude, Bathtub backed up many times and we never used it. When some else in the hotel would shower It would back up in our tub making it non workable, Breakfast Bar was out of food at 8am. A real Joke of a Place.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

I'm sorry but the pictures that you posted do not match our hotel rooms, please call me so we can make sure we correct this problem. Thank you More 

Dar es Salaam, Tanzania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff and the recent renovations (2 months ago) make this a great place to stay. Had king suite, room was large with very comfortable bed and pillows. Clean. Free shuttle to airport and Maryland Live Casino is a plus too. Highly recommend

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for the kind words about BEST WESTERN PLUS BWI Airport /Arundel Mills being very nice, clean and in a great location. If you ever find yourself back in the area I invite you to stay with us again. More 

Falls Church, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a Best Western Regional Co-Op meeting I was to attend the next day. I am the Sales Manager for another Best Western property in Northern Virginia. My stay was wonderful! The room decor was stylish and the layout was functional. The guestroom and the bathroom were exceptionally clean. Hallways are bright and clean. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for staying with BEST WESTERN PLUS BWI Airport Hotel/ Arundel Mills It was a pleasure having you and we are very happy to hear your stay with us was “5 stars and Fabulous in every way” Your support and feedback inspires our staff to provide every guest with the best customer service every day! We look forward to... More 

Holiday, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean, newly remodeled hotel with a friendly staff. Shuttle to n from airport. Breakfast included. The king size bed is amazingly comfortable. Everything I am looking for; small, quiet hotel with candy/soda machines, free internet, very clean hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for the kind words about BEST WESTERN PLUS BWI Airport /Arundel Mills being very nice, clean and in a great location. If you ever find yourself back in the area I invite you to stay with us again. More 

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

An excellent value for the price. Sparkling clean, good breakfast, convenient to BWI, major highways and the city. Have stayed here before and will stay here again when visiting Baltimore. Had a minor problem with clean towels, but was immediately rectified upon reporting to front desk.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. I’m sorry that you had some what a bad experience with our towels, but I’m happy that the front desk was able to correct it for... More 

Lancaster, Pennsylvania
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Won a two night stay here from from a golf scramble tournament last year. I decided to use it on our trip this month and was really pleased with the entire stay. The rooms look as if they were recently redesigned as far as furniture and overall look. The king room we stayed in had a beautiful modern looking black... More 

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Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Congratulations for winning a 2 night stay with BEST WESTERN PLUS BWI Airport/Arundel Mills. I’m happy to hear that you loved our newly renovated rooms and hotel. You are correct about the breakfast bar for the long term guest we keep changing items around to keep everyone happy. We hear this a lot how guest love the hotel shuttle service,... More 

pebble beach, CA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on a leisurely driving trip from NYC to DC, stopping at antique and used book stores. This hotel was well located for our plans. There was no noose or interfere from the airport . We even found a locally owned restaurant nearby. We are diamond elite BW Reward members, so we are very loyal to the brand. Occasionally... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for being a loyal customer of the BEST WESTERN brand. Road trips are one of my favorite vacations. We are close to BWI Airport and you are correct about no interference from the airport. The restaurant next door is The Stained Glass Pub loved by the locals. We are happy to hear that you’re diamond elite BW Reward... More 

Elkton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great Hotel! I'm in the area working night shifts, always struggling to get some sleep, this hotel not only has freshly updated rooms but also has helpful courteous staff! I've been here 3 weeks now and not once was I woke up by cleaning staff in the halls! Awesome! I haven't taken part of the numerous amenities, like the shuttle... More 

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

First and foremost, thank you for being a loyal customer for over 3 weeks with us. It was a pleasure having you and we are very happy to hear your stay with us was great in every way” the hotel is glowing after all the renovation and your support and feedback inspires our staff to provide every guest with the... More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Stay was nice June13,2015 Missed breakfast, it was over at 9:30 Shuttle ride was good, about a 20 min ride to the Cruise port. Avoid room 115, it is right outside the area people wait for the shuttle and go to smoke. You can hear the people outside.

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you so much for your comment; I can understand how you feel about the people smoking outside of your widow. We are working together with your information to create a better system. . I hope you will consider staying here again. Please don’t hesitate to contact me personally. More 

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