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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

Certificate of Excellence
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6755 Dorsey Road, Elkridge, MD 21075
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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
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245 reviews from our community

Traveler rating
    135
    72
    29
    2
    7
See reviews for
66
88
15
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami Beach, Florida
Top Contributor
79 reviews 79 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let's be honest - not many people are chomping at the bit to stay at a Best Western. As a general brand, they make me think of the motels your parents stayed on when you took a road trip across the country and you had no other lodging options. So you can imagine my enthusiasm when my wife and I... More 

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Williamsport, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here before and after flying to Miami. Shuttle to airport was right on time to take us and we were picked up 10 minutes after getting our checked luggage. Very clean rooms with comfy beds. Lots to choose from on the breakfast buffet. Would definitely recommend this hotel to anyone.

Review collected in partnership with Best Western

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Baltimore, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Front desk staff was rude, did not provide the rooms I had reserved - I requested two adjoining rooms with three beds so my bridesmaids and myself could all stay together the night before my wedding and get our makeup done all in the same area, but they did not reserve me those rooms even though they told me that... More 

Review collected in partnership with Best Western

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Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for your comments. I am sorry you had a somewhat bad experience with our front desk staff and service details. I am going to review your feedback with our GM and be sure it is addressed and corrected. I hope you will consider staying here again. If so please dont hesitate to contact me personally. More 

Elkridge, United States
1 review
1 of 5 stars Reviewed 1 week ago

Poorly managed hotel. Old building, renovation in the halls, dirty pool water and hot tub and the sauna was not working. Very noisy. Hard beds with old lumpy pillows. For a relaxing ! time the breakfast was served at 5:30-8:30 only.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you for your comments. I am sorry you had a somewhat bad experience with our Pool and service details. I am going to review your feedback with our GM and be sure it is addressed and corrected. I hope you will consider staying here again. If so please dont hesitate to contact me personally. More 

Christiansburg, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Once the renovation is completed this location will have even greater value... convenient to the airport, Inner Harbor, ballparks etc. and not a bad drive to DC either. We will use this location again in the future. Being next door to the Stained Glass Pub was another benefit! Great food and friendly service there as well.

Review collected in partnership with Best Western

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Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

BEST WESTERN PLUS BWI Airport /Arundel Mills. We are happy to hear that you did not feel any growing pain as we are going through renovation. It is almost done and we agree with you our staff is amazing and very excited to see the end results. It’s a delight to know that you thoroughly enjoyed the Stained Glass pub... More 

Maryland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Was not aware that this hotel was under renovations when booking. Because of that, it always gives me an unsure feeling in the middle of construction, as well as a little less than secure. Room had been recently remodeled and was up to expectations, bed was very comfortable and clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

BEST WESTERN PLUS BWI Airport /Arundel Mills. We are happy to hear that you did not feel any growing pain as we are going through renovation. It is almost done and we agree with you our staff is amazing and very excited to see the end results. More 

North Chelmsford, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of a trip to the city. I think this location is a bit far from all the attractions so if you are planning a trip to DC you might want to look elsewhere bus ride in is about an hour that is if there are no accidents. There is nothing near this hotel just a restaurant... More 

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Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thank you so much for taking the time to write a review about us for all future travelers to read. We are happy to hear that you stay with BEST WESTERN PLUS BWI Airport / Arundel Mills with our free breakfast, free Wi-Fi, and great park and fly or cruise packages. We strive to make you feel at home when... More 

young harris, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

quick baseball trip. close enough to the stadium and close enough to the airport. Restaurant next door and alcohol to boot. Would definately stay here again if need be. Staff was friendly as well. Safe environment.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Thanks so much!!!!...for your outstanding stay and comments. Please let us know if or when you may be returning for pleasure or business. We want to be sure all future stays are just as satisfying!! More 

Hamburg, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived to find the hallways in various states of construction. Rooms seem to have recently been remodeled and the hallways are following. Property was clean and quiet- there was no noise associated with the remodeling/construction in any way. Breakfast was as expected, nothing fancy, but acceptable. Staff was friendly and helpful.

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

Best Western PLUS BWI Airport /Arundel Mills is so excited you enjoyed your stay. The remodeling is almost done and we agree with you how nice it looks already. We strive to make you feel at home when you are with us and there is nothing better than having a great staff. Visit us again soon. Tina C More 

Nashua, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the staff friendly and the price was right. Very comfortable room. Renovations were going on, but the only disturbance was a slow elevator caused by workers transferring materials to other floors. That, however, was not really a problem. I recommend this location highly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review

BEST WESTERN PLUS BWI Airport /Arundel Mills would like to thank you for your great review. I’m so happy that your stay was great. The remodeling is almost done and we agree with you how nice it looks already and about having a great staff to make you feel like you are a part of the Best Western family. Please... More 

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