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BEST WESTERN PLUS Airport Hotel / Arundel Mills

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6755 Dorsey Rd, Elkridge, MD 21075-6206 (Formerly BEST WESTERN PLUS Bwi Airport Hotel / Arundel Mills)
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BEST WESTERN PLUS Airport Hotel / Arundel Mills
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BEST WESTERN PLUS Airport Hotel / Arundel Mills
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274 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • All months
    (274)
  • Mar-May only
    (66)
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    (92)
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    (65)
  • Dec-Feb only
    (51)
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Colora, United States
2 of 5 stars Reviewed 5 days ago NEW

I have never had a worse experience. This was a leisure trip for our baseball team to compete in the state championship. I was told to immediately take down my door decorations for the team or else every family would get charged to repaint the doors. After having numerous (disrespectful) conversations with the gentleman at the front desk, we decide... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you so much for your comment; I can understand how you feel about not being able to tape your decorations to the doors. I hope that you found other ways to display your team spirit. Guest service is very important to our hotel. We get great compliments and will make sure our staffs aware and proper actions are taken.... More 

Windsor, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice, although the breakfast was not up to standard with other Best Westerns we have used in the past. Having the Stained Glass Pub next door for dinner was a real plus, though. Good food and good service! Yay for Stephani, who kept it all straight on a very busy week night!

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for your review, Most people commits about our breakfast as being a great deal. We did have a problem and it sounds like that was the day you are talking about. I do apologize for not having the standards for the breakfast that morning and It has been resolved. I hope you try us again. Have a great... More 

Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My first visit to this area and I was lodged up here. The room was clean and even smelled clean. The parking lot looked safe and plenty of parking. The area around here looks rough but I've had no compliments. It's a short drive to a nice shopping area and I would deft say consider this a place to lay... More 

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with the BEST WESTERN PLUS BWI Airport/Arundel Mills. next time take advantaged of our shuttle service to and from the Arundel mills mall. More 

Richmond, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a great place to stay just outside of Baltimore for an Orioles game. I could also see how it would be conveniently located in respect to the airport, without being too close or near heavy traffic roads. The room's decor was very modernized and clean; the suites have nice double vanity bathrooms-I stayed in 339 which is an... More 

Review collected in partnership with Best Western

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Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

I have to agree with you that the BEST WESTERN PLUS BWI Airport / Arundel Mills décor is beautiful. Thank you for your 5 star review we are happy that you enjoyed your stay. Hope to see you soon. More 

Morón de la Frontera, Andalucia, Spain
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had several days of medical appointments at Johns Hopkins Hospital, in Baltimore, recently. Since I was travelling alone and my hotel expenses were out-of-pocket, I was looking for accommodations that were reasonably-priced and in a safe location. The Best Western PLUS BWI Airport Hotel, Arundel Mills, fit the bill PERFECTLY!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for staying with BEST WESTERN PLUS BWI Airport/Arundel Mills. I hope everything went well for your medical appointments at Johns Hopkins Hospital, in Baltimore, recently. I'm happy to hear that your stay was great in every way. I hope to see you again. More 

Leonardtown, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Newly renovated hotel with great sports bar next store. Friendly staff and only 5 minutes from BWI. Forget the anxiety of driving to the airport early in the morning. Relax and start the day energized.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Greetings from Best Western PLUS BWI Airport/Arundel Mills! Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN PLUS BWI Airport/Arundel Mills we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a few nights in June to "test" it out and was pleasantly surprised! I'll be staying here a lot more when in the area for work. Hotel is very clean! Staff is wonderful! I think the remarks from some on here about the staff being rude may be more of a personality conflict. The only thing... More 

Was this review helpful? Yes 1
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thanks so much!!!!..for your (test) stay at the Best Western PLUS BWI Airport / Arundel Mills. I’m happy to hear that you liked our newly remodeled hotel. Your feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review! More 

Pittsburgh, Pennsylvania
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Yes, it's convenient. Clean. But the noise level from students (school kids) who stay there is ridiculous. Pillow fights with adults in rooms. Screaming through halls. 10PM should be the "quiet time" and these kids are out of control. The adults do nothing. Last stay I called the night manager who did indeed come up and tell my "neighbors" (an... More 

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for your review, I'm sorry to hear about the student group. We have implemented a program to cut down on the student groups and noise. I hope you will stay with us again. Thank you More 

Dar es Salaam, Tanzania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

Friendly staff and the recent renovations (2 months ago) make this a great place to stay. Had king suite, room was large with very comfortable bed and pillows. Clean. Free shuttle to airport and Maryland Live Casino is a plus too. Highly recommend

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for the kind words about BEST WESTERN PLUS BWI Airport /Arundel Mills being very nice, clean and in a great location. If you ever find yourself back in the area I invite you to stay with us again. More 

Falls Church, Virginia
1 review
5 of 5 stars Reviewed June 22, 2015

I stayed at this hotel for a Best Western Regional Co-Op meeting I was to attend the next day. I am the Sales Manager for another Best Western property in Northern Virginia. My stay was wonderful! The room decor was stylish and the layout was functional. The guestroom and the bathroom were exceptionally clean. Hallways are bright and clean. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for staying with BEST WESTERN PLUS BWI Airport Hotel/ Arundel Mills It was a pleasure having you and we are very happy to hear your stay with us was “5 stars and Fabulous in every way” Your support and feedback inspires our staff to provide every guest with the best customer service every day! We look forward to... More 

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