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BEST WESTERN PLUS Airport Hotel / Arundel Mills

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6755 Dorsey Rd, Elkridge, MD 21075-6206 (Formerly BEST WESTERN PLUS Bwi Airport Hotel / Arundel Mills)
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BEST WESTERN PLUS Airport Hotel \/ Arundel Mills
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285 Reviews from our TripAdvisor Community

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Traveler rating
    163
    80
    31
    3
    8
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82
97
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
  • All months
    (285)
  • Mar-May only
    (66)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (51)
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Haymarket, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Overall this hotel was awesome except for the breakfast. The staff was wonderful, the facilities were clean and just great. The restaurant was clean, great staff, very nice -- my husband and I thoroughly enjoyed the restaurant while our daughters attended the music festival. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

I have to agree with you that the BEST WESTERN PLUS BWI Airport / Arundel Mills décor is beautiful and clean. The breakfast bar changes every day to give the long term guest a change. Thank you for staying with us and for your 5 star review. See you again soon! More 

Chambersburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When flying out of BWI, I always stay at the Best Western Arundel Mills. The service is excellent and it is well kept. The shuttle service is very reliable and I have never waited more than 20 minutes for the shuttle when I have called on my return.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you so much for taking the time to write a review about us for all future travelers to read. We are happy to hear that you stay with BEST WESTERN PLUS BWI Airport / Arundel Mills with our free breakfast, free Wi-Fi, and great park and fly or cruise packages. We strive to make you feel at home when... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great stay,.. clean and quiet. Pleasant and professional staff. I would and will book with Best Western going forward simply due to the two experiences I have recently had with this company. I enjoyed the proximity to the airport and the many shopping areas located in the vicinity.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for staying with BEST WESTERN PLUS BWI Airport/Arundel Mills. I'm happy to hear that you where happy with our property and enjoyed your stay. hope to see you soon. Thank you again for your great review. More 

Newport News, Virginia
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
5 of 5 stars Reviewed 1 week ago

After more then a few bad experiences at Best Western I was pleasantly surprise by this hotel. It was updated, clean, lots of parking, great rooms and awesome price. Other Best Westerns should take note of this place and get their act together. The only flaw I would point out is the breakfast area. For a busy hotel it is... More 

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Hi Ken thank you for staying with BEST WESTERN PLUS BWI Airport/Arundel Mills. I'm happy to hear that you where amazed with our property. We just finished a 2 million dollar renovation in Aril of this year. Thank you again for your great review. More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I was stuck at the BWI airport, I had no idea where to stay. And due to the high volume of people stranded, all other hotels were booked, and the decision was made for me. I am glad it worked out this way. Good service, nice room, quite, great shuttle service, and even a pub next door with excellent... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Hi Heather thank you so much for your review, it's tough getting stuck at the airport not knowing where to stay. I'm happy to hear you enjoyed your stay with BEST WESTERN PLUS BWI Airport/Arundel Mills. If you are ever in town again we hope you stay with us and take advantage of our local Arundel Mills Mall and Maryland... More 

Grand Prairie, TX
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property near BWI Airport is nestled in the Maryland hills. The room quality was well above average with some nice amenities, quality bedding, HBO and other cable you would expect. The adjacent restaurant is apparently owned by same company, open late with a bar beyond dinner hours. I would definitely choose it over the average chain inns ion the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Best Western PLUS BWI Airport /Arundel Mills is so excited you enjoyed your stay. We strive to make you feel at home when you are with us and there is nothing better than having a great staff to make you feel like you are a part of the Best Western family. It is good to hear that you took advantage... More 

seattle
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 5-7 Aug and then again 10 Aug 2015. Got this hotel on Hotwire. The cost was around $95 a night. What a great hotel. Beds were wonderful, nice sheets and covers. All updated. Nice pool and clean hot tub. Great breakfast and well stocked, free with room. Good wifi, free. Everything was clean and friendly.

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Greetings from Best Western PLUS BWI Airport/Arundel Mills! Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN PLUS BWI Airport/Arundel Mills we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so... More 

Washington DC, District of Columbia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible noisy A/C No wake up call despite two promised Beverage not fully provided. Completely unimpressed with the whole experience and not cheap at all. Shuttle much later than promised - nice driver though.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

I’m sorry that the A/C was noisy we would have been happy to move you to another room. Wakeup call, I will talk to the staff to make sure this does not happen again. I don’t understand about the 2 Beverages that were promised. I hope you will stay with us again. More 

Lititz, Pennsylvania
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself was nice. The pool was enjoyed by our whole family and breakfast was typical but good. The staff was friendly. We did have a problem. We returned from dinner to find our door would not unlock. I went down to have the key reprogrammed twice and it didn't work either time. The front desk staff came up... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

Thank you for staying with us. I’m happy to hear that you and your family enjoyed the pool, breakfast and friendly hotel staff. I’m so sorry for the inconvenience of the door lock not working. Modern technology is great when it work but annoying when it does not. General Manager will be reaching out to you. I hope to see... More 

Batlimore, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My friend who is a travel agent has gone on MANY trips. We walked into our room, a suite, and he commented that this was one of the nicest rooms that he had ever seen. I was sorry we were only staying one night. The shuttle to the airport was also quite efficient and the driver very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tina C, Director of Sales at BEST WESTERN PLUS Airport Hotel / Arundel Mills, responded to this review

First and foremost, thank you for choosing the BEST WESTERN PLUS BWI Airport Hotel/ Arundel mills. It was a pleasure having you and we are very happy to hear your stay with us was “5 stars and Fabulous in every way”. It’s a delight to know that you thoroughly enjoyed our shuttle service. Please come back and visit us again... More 

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