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Holiday Inn Express Hotel & Suites Columbia East - Elkridge

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6064 Marshalee Drive, Elkridge, MD 21075
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Holiday Inn Express Hotel & Suites Columbia East - Elkridge
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Holiday Inn Express Hotel & Suites Columbia East - Elkridge
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188 reviews from our community

Traveler rating
    141
    36
    7
    3
    1
See reviews for
77
30
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40
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Nesconset
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Do not stay here!! This is the worst hotel I've ever stayed in. I reserved a room with 2 queen beds and got a king bed instead, because they said they weren't any left. OK, this is minor compared to the next two issues. The room keys at checkin did not open my door, after having the cleaning staff open... More 

Was this review helpful? Yes
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The hotel staff and Management would like to apologize for your most recent visit to our location. We do pride our self in making sure every guest has a pleasant experience with us and it appears during this visit we failed to deliver on our promise. Please reach out to the General manager if you are ever in the area... More 

Top Contributor
62 reviews 62 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great friendly staff, abundant variety of breakfast foods from automatic pancake maker, yogurt, waffles, omelets, muffins, cereal, oatmeal, juices, and more. Cookies in the lobby and daily USA today. Pool is warm and handicap accessible. Rooms are clean, however, the smell of stale smoke still lingers, which is ironic being they want guests to sign two papers iterating not smoke... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The Staff and Management would like to thank you for your recent visit. We are glad that you had enjoyed your stay with us. We appreciated your feedback. Thank you again for staying with us. Nadia Rabia Guest Service Manager More 

Pennsylvania
Top Contributor
155 reviews 155 reviews
53 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while in the area on business and were very happy with our stay. The employees were friendly, the hotel is new, neat and clean. Breakfast was the typical very good HIE breakfast. The cost was reasonable as well. The driveway is goofy, but it is what it is. Would stay again.

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

Thank you very much for posting a review of our property.We are so happy to hear that you had enjoyed your stay with us. We are looking forward to welcoming you again in the near future. NadiaRabia Guest Service Manager More 

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As with most HI Expresses this hotel is clean and friendly. I stay at IHG brands most often and this location fits right in to what I expect from the brand, CONSISTENT. My only complaint is access. I picked this location after seeing it from the highway on my previous visit. However it isn't quite that simple and the entrance... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The Staff and the Management would like to thank you for posting a review of our property. We are happy to know that you had enjoyed your stay with us In addition we do apologize for the location of the hotel. We hope to see you again. Nadia Rabia Guest Service Manager More 

2 reviews
5 of 5 stars Reviewed March 11, 2015

We arrived in the middle of the night. We were welcomed by a very pleasant agent named Jerell. The room we got is better than we expected. We got a room with the jacuzzi tub. This was awesome. I would definitely come here again.

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

Thank you so much for your wonderful review.We are so delighted to hear that we were able to meet your expectation. Thank you again for posting your review. We are looking forward to welcoming you again in the near future. Nadia Rabia Guest Service Manager More 

Greene, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

Had a lovely stay at this hotel, from check in with Nadia who made an effort to get our two rooms together, to Jose who assisted with the handicap chair for the pool, to housekeeping... the service was a real treat. Of special note was a small gift bag for not having the handicapped pool lift working for our first... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The Staff and Management would like to thank you for posting a review of our property. We are so glad that we were able to meet your expectations. We appreciated your kind comments.Thank you for staying with us.We are looking forward to welcoming yous again. Nadia Rabia Guest Service Manager More 

Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2015

This was my first time staying at this property and I have to say my business associate and I were very pleased. Brianna at the front desk was great, friendly (huge plus and requirement for me) and accommodating. The lobby area was very nice, breakfast is just what you would expect from this class of hotel. Rooms were certainly above... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

Thank you so much for posting a review of our property. We are so pleased to hear you have enjoyed your stay with us and we are even happier that you found our staff to be friendly and helpful. Thank you for staying with us. Nadia Rabia Guest Service Manager More 

Shrewsbury, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2015

Like 90% of my hotel reservations, I booked this hotel through Hotwire. After looking at the other reviews here on tripadvisor, I was looking forward to the stay. Before coming in, I called the hotel to see if I could get a 10 am check-in on a Sunday, as I was only 2 hours away. The front desk staff said... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The Entire Staff at the Holiday Inn Express and Suites would like to thank you for taking the time and share your experience with us.We are glad to hear that you found our hotel to be nice. in addition we thank you for your concern about our internet speed and We do apologize for the inconvenience it caused you. We... More 

md
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2015

I Always stay at this hotel. The hotel is easily accessible to DC and Baltimore. The rooms are spacious and clean, but breakfast is hot and great! This hotel was recently undergoing renovations, but when I stayed, I didn't hear a peep. I stayed in a King room, and this room was a great size, stunningly clean, and valuable for... More 

Was this review helpful? Yes
HIExpressColumbiaGM, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

Thank you so much for five star review and your kind words. We are so delighted to hear that you enjoyed the quality and the service provided at the Holiday Inn Express Elkridge. It is always our pleasure to serve you. Thank you again for choosing our location.We are looking forward to welcoming you again in the near future. Nadia... More 

Hagerstown, Maryland
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 14, 2015

This was our second stay here at this location. First off Marcus at the front desk was awesome!!! Great customer service!!! The first time we were there the breakfast was awesome....bacon, eggs, sausage, sausage gravy, cereal, toast, bagels, muffins, hot cinnamon buns, coffee, milk, and juice. This time we stayed there was NO bacon and we were very dissapointed about... More 

Was this review helpful? Yes
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review

The Holiday Inn Express and Suites would like to take the time say "Thank You" for staying with our location and we are very pleased that you enjoyed your stay with our hotel and found our "Breakfast and pool to be very pleasant" We look forward to seeing you again in the near future. Thank you John Compton General Manager More 

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