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Holiday Inn Express Easton

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8561 Ocean Gateway Rt. 50, Easton, MD 21601
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1 room 1 guest
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Holiday Inn Express Easton
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184 Reviews from our TripAdvisor Community

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Traveler rating
    103
    60
    15
    5
    1
See reviews for
53
42
15
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (35)
  • Jun-Aug only
    (93)
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    (45)
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    (11)
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Martinsburg, West Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

All staff members treat you like family while staying here. I've been staying here for five years and they go above and beyond their duties to make you feel at home. Whenever I needed something they have went the extra mile to provide it.

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Pittsburgh, PA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this Holiday Inn numerous times and am always greeted and welcomed like a member of a family. The manager, David, is full of suggestions and information about the area. The staff in general is so friendly and willing to go the extra mile. I highly recommend this facility and will be back next summer if not... More 

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buckeyelulu
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed here twice. The positives - There is plenty of good food to be had There are also plenty of bottles of water available to guest day and night. The staff is fine especially the manager who appears to have a strong work ethic. Rooms need updated but are adequate. The negative - and this is why I won't... More 

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davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

I am very sorry an otherwise enjoyable stay was marred by noise issues from other guests. I would be happy to personally assist you with any future reservations, and block you a nice quiet room away from any groups. I appreciate your candid feedback; comments like yours help us make needed improvements. I truly hope we have the opportunity to... More 

Rosedale, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at the Holiday Inn Express Easton. We love coming to the Eastern Shore to unwind, and this hotel is fantastic. The staff is superb! It's close to everything (Easton, St. Michaels, Tilghman Island, etc.), and it's always clean and comfortable. The staff is kind, helpful, and courteous. Our favorite hotel on the Eastern Shore!

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davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

We are delighted to hear you enjoyed your stay with us, and our staff showed you some of our Eastern Shore hospitality. We are so glad you enjoyed our local restaurants, and will pass along your compliments to our staff. Your thoughtfulness in remembering them will make everyone's day. Thank you!! More 

Baltimore MD
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a perfectly average Holiday Inn. The room was of average size and average cleanliness. The shower was good, lots of hot water. The beds were very, very soft (sinking in the middle). Our room was next to the noisy breakfast/lounge area -- it appeared that no effort was made to ask guests to be quiet after 10pm. Breakfast... More 

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davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Greetings from the Eastern Shore, and thank you so much for taking the time to write a review about your recent experience with us. Our goal is to ensure all of our guests leave 100% satisfied, so please accept our sincerest apology for the shortcomings you experienced. I hope we have the opportunity to serve you again in the future. More 

Baltimore, MD
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I worked in the hotel industry for 11 years - all of them customer facing. Some 3 star, some even 5 star in D.C. I spent nearly a year supporting President Obama, too. I say this to back up my comments as a knowledgeable consumer who knows what it takes for a superior product. This property hit all the right... More 

Was this review helpful? Yes 1
davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Greetings from the Eastern Shore MariusInMD! We are honored and grateful to receive such praise. We also loved the balloon festival, and even had the pleasure of seeing the balloons float right over our hotel after lifting off from the festival. Thank you, and we look forward to enjoying more balloons and pancakes with you next year. More 

Gaithersburg
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean, quiet, and in a great location. The staff was friendly and very nice. We were given a great recommendation for barbeque place in Easton. They also gave us ideas on sights to see in St. Michael's and Easton. Breakfast was pretty tasty. They offered cookies and fruit for evening snacks. How nice is that!

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davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Greetings from the Eastern Shore Jackie L! Thanks for trusting us with your anniversary weekend. We are happy to hear you found our hotel to be clean and quiet with a great location. Our friendly staff certainly appreciates your special recognition, and we hope to see you again soon. More 

Gaithersburg, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

This hotel was such a delight! I've stayed in so many bad hotels over the years. I open the room door and and never know what surprise I will find! No surprises here! Everything was clean, new and appealing No complaints at all. Great free breakfast, Pool, jazuzzi, gym, close to restaurants and Old town Easton, St. Michaels is about... More 

Was this review helpful? Yes 1
davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Your kind words have made our day. We are delighted to hear you enjoyed our hotel and our local attractions, and even topped it all of with some eastern shore crabs. Come back and visit us again soon! More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2015

Staff was friendly, rooms clean. Even got to check in early. Decent sized room. Breakfast was typical hotel breakfast. Close to everything we wanted to do in St Michaels and Easton. Thoroughly enjoyed the area.

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davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Happy anniversary Suds2, and thanks for letting us be part of your special day. We are truly fortunate to be so close to St. Michaels and Easton, and we are happy to hear you enjoyed them both. We hope to celebrate with you again soon! More 

Beirut, Lebanon
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 16, 2015

When I arrived, there was no one at the reception desk, and the phone rang and rang (bad sign). When I finally got checked in, it was worse: a chunk of something on the floor as I opened the door, a dried drip along the bed skirt, hair hanging on the edge of the desk, and a very long hair... More 

Was this review helpful? Yes
davidjoy, General Manager at Holiday Inn Express Easton, responded to this review

Thank you foodiexpat, for taking the time share your experience. We apologize that we did not meet our own standards of cleanliness during your stay. Your comments are valued, and will be very useful to us as we make improvements to our housekeeping department. To discuss your stay further, please feel free to contact the hotel directly, and ask for... More 

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