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All 3 Cumberland hotels

Ramada Cumberland Downtown

3.0 of 5 Hotel   |   100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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72%
Ranked #2 of 3 hotels in Cumberland
A recent review
4 of 5 stars reviewed 2 days ago
Terry D West Newton, Pennsylvania
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  • Reviews (32)
  • Photos (41)
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32 people have reviewed this hotel

Traveler rating
    8
    16
    6
    1
    1
See reviews for
7
12
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
West Newton, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great stay. We arrived around noon (check in is 3:00 pm). The nice people at the front desk let us in our room. We spent a couple hours at the pool, which was very clean. They were actually checking the chemical levels in the pool as we were there, which made us feel good that they did keep up with... More

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Terry, Thank you for your glowing review of the hotel and its staff. Please come see us again. More

Cumberland
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great hotel that is convenient to everything. The complimentary breakfast was super and everyone was very nice. Our room was clean. I will stay there again when we return. .

Review collected in partnership with Ramada

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Rodger, Thank you for taking the time to share your experiences while a guest at our hotel. We work very hard to exceed our guests expectations and it is so rewarding when succeed. Please hurry back. More

Kentucky
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on an overnight stop en route from KY to DC. We arrived late, but the staff greeted us with friendly small talk while doing the paperwork. The hotel is clean and nice. Yes, it's a little dated, but that's no big deal whatsoever. The room was spacious enough and the temperature control worked well (always a plus!).... More

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Lockeygirl1, Our door will always be open, ready to welcome you back to a time gone by where smiles come a little bit easier and things seem to slow down just a bit. Thank you for your kind words. More

US
Contributor
16 reviews 16 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Ramada Inn – Perfect if the price wasn’t so high The town of Cumberland, MD is one of those places that may have a hotel room shortage. For this reason hotels may be commanding a little more for accommodations than they are worth. More on that later. Let’s start with the “good”. I found the hotel’s overall relaxed and easy... More

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear IslandWayne, I cannot begin to thank you enough for sharing your experience. Being new owner's your input is invaluable to us and we will strive to continually improve our product and our service so you keep coming back again and again. Thank you. More

Cumberland
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel, good value, good location...BUT... horrible service in hotel's restaurant and poor enforcement of parking rules.

Review collected in partnership with Ramada

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Lee, Thank you for choosing the Ramada Inn for your recent stay in Cumberland. I am pleased we were able to meet your needs and disappointed the restaurant service was below par. We will continue to listen to our guests and work with the staff so future guests are not disappointed. If you would be so kind, please reach out... More

Greenville, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Ramada at the end of our PIttsburgh to Cumberland bike trail ride. The staff, both evening & morning, were great. They encouraged us to take our bikes to our room (even offered to help get them there). Great dinner & breakfast. Room was clean, comfortable & quiet. We'll definitely stay there on our next trip to... More

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Lori, Thank you for your kind words. Imagine how beautiful the trail will be when the leaves change. Please come see us again. More

Annapolis, Maryland
Top Contributor
70 reviews 70 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not a luxury hotel, but it is good value for a clean, comfortable, quiet, good-size room. We stayed here on a 5-day bike ride on the Great Allegheny Passage and C&O Canal. We were able to find the hotel easily from the trail and to bring our bikes into the room. Rooms were big enough that the bikes... More

Was this review helpful? Yes 2
TrailRamada, Director of Sales at Ramada Cumberland Downtown, responded to this review

Thank you very much for visiting our property! We are always happy to see our trail riders and I am very glad that you enjoyed your stay. We hope you visit us again on your next trail adventure. Randy Ruhl Director of Sales More

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Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Phone Number:
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Cumberland Downtown 3*
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn

41 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (12)
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Room/suite (14)
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Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
130

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