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All 3 Cumberland hotels

Ramada Cumberland Downtown

3.0 of 5 Hotel   |   100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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Ranked #2 of 3 hotels in Cumberland
A recent review
4 of 5 stars reviewed 5 days ago
Doug R Manchester, New Hampshire
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169 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Manchester, New Hampshire
Top Contributor
83 reviews 83 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Close, on and off the Interstate. Good parking, nice rooms, and reasonable rates. Especially nice to offer military rates. Walk to some nice eateries. Friendly desk staff, tried to be helpful, but had not a clue of the streets of Cumberland. "Wasn't local" and tried to "mapquest" how to walk even a few blocks. It would be nice if the... More

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Severna Park, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

According to Reservation Counter, free Wi-Fi is listed as a hotel amenity. It's not. The Wi-Fi is through some service called Ibahn. That's ridiculous in this day and age. Other reviewers noted train noise. To be fair, there's not much the hotel can do about it. That's going to be an issue anywhere in Cumberland. My employer booked this hotel... More

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Sao Bras, Terceira, The Azores, Portugal
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 9, 2014

My friend got married on New Years Eve and the wedding ceremony and reception was held in one of the ballrooms at the Ramada Inn (was always a Holiday Inn until about a month ago). The staff was super helpful in decorating, setup, and any extras that we needed. The place looks exactly like it did when it was a... More

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Hotel M, Guest Relations Manager at Ramada Cumberland Downtown, responded to this review

Thank you for taking the time to post your review on Trip Advisor. We appreciate the feedback and look forward to having you stay again soon! More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2014

WAS A HOLIDAY INN When I stayed got just what I expected place was clean staff was nice. Room was a Holiday Inn room clean and in order . Nothing was broke the bed was good. Had breakfast in the am food came timely and was fine. For dinner went off property a good option of 10 or more picks... More

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Hotel M, Guest Relations Manager at Ramada Cumberland Downtown, responded to this review

Thank you for taking the time for posting your review on Trip Advisor. We appreicate your feedback. We hope you'll visit us again the next time you're in the area. More

Tallahassee, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 20, 2013

Wow, what a horrible hotel. It is changing flags from a Holiday Inn to a Ramada and it truly needs to be shut down until they can get the renovations completed. The employees are pleasant and tried to help by comping breakfast and deducting the pet fees, but there is no amends for filth, inoperable equipment (could not get a... More

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Hotel M, Manager at Ramada Cumberland Downtown, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor. We're sorry you did not find your stay to be up to par, and we have taken all of your comments and addressed them with our staff. We pride ourselves in being clean and friendly, and it is not acceptable to be below your standards. We hope... More

Nottingham, MD, USA
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 16, 2013

Booked a Holiday Inn but found a Ramada when we arrived. They had my email and could have sent a short note and that should have been the first flag. Katie, the night manager was very friendly and helpful. However, I was informed they had a restaurant for breakfast and dinner. We went to the room and it was warm,... More

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Hotel M, Manager at Ramada Cumberland Downtown, responded to this review

Thank you for taking the time to post a review on Trip Advisor about your stay at the Cumberland Ramada. We're sorry you didn't find your stay up to par. We know the train whistles can be loud, and have made note on your profile to keep you on the city side of the hotel when possible. We know the... More

Smithfield, Maine
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 5, 2013

Was never one of the best properties in the Holiday Inn chain but now it is a Ramada. This happened as of December 2, 2013. Pretty shocked when I pulled into the parking lot and pulled my luggage out and looked up at the side of the building to find the Ramada sign. Had a reservation made through IHG that... More

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Hotel M, Manager at Ramada Cumberland Downtown, responded to this review

Thank you for taking the time to post your feedback about the Cumberland Ramada. We are hoping that this new name change will bring some new changes in general! We have updated our dinner menu, and tend to get a later crowd. Many of our guests that have never visted before are interested in checking out the places to eat... More

Long Branch, New Jersey
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 24, 2013

Walking distance from Amtrak train station. Walking distance to WMSR, and Baltimore Street pedestian mall. The bar and restaurant were empty on a Friday night at 9pm, but thankfully still open. Guest computer was out of service all weekend. Rooms need updating, but clean. Beware: CSX runs freight trains all night.

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IHGCare, Guest Relations Manager at Ramada Cumberland Downtown, responded to this review

Dear F13fan, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More

Columbia, Maryland
1 review
2 of 5 stars Reviewed November 14, 2013

Was a poor "plus", meaning, my stay was not horrible, just okay. I didn't know this was a pet-friendly hotel (I have pet allergies). I didn't see any pets during my stay, but I did notice dog biscuits at front counter. Also, there were traces of pet hair on the linens and furniture. No pet smells, though, thank goodness. I... More

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IHGCare, Guest Relations Manager at Ramada Cumberland Downtown, responded to this review

Dear ibry10smyls, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. If there is anything we can... More

Nebo, Illinois
Top Contributor
56 reviews 56 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2013

Stayed here may a trip on the C&O towpath/Great Allegany Passage bicycle trail. For the price, you get a clean room, a restaurant, bar, room service, and laundry. Very close to the trails and Amtrak, Bay runner Shuttle. Staff is very hiker-biker friendly and accommodating. There is Wi-Fi access on premises and a PC terminal in the lobby for use... More

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Hotel M, Manager at Ramada Cumberland Downtown, responded to this review

Thank you so much for taking the time to post a comment on the Cumberland Ramada site. We love our bikers and are so glad you find the rooms to be spacious enough. We hope you'll stay again with us the next time you come through Cumberland! We'll be sure to pass along all your positive comments! Thanks again for... More

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Additional Information about Ramada Cumberland Downtown

Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Holiday Inn Cumberland Downtown Hotel
Holiday Inn Cumberland
Cumberland Holiday Inn
Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Phone Number:
Location: United States > Maryland > Cumberland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Cumberland Downtown 3*
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