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Ramada Cumberland Downtown

3.0 of 5 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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Ramada Cumberland Downtown
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Ramada Cumberland Downtown
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132 reviews from our community

Traveler rating
    42
    52
    26
    5
    7
See reviews for
32
39
9
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (5)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

During a quick overnight trip to Cumberland, we chose this Ramada to grab a few hours of rest. Good, solid choice! The check in process was smooth, even without a reservation. The room was very clean. A bit of high dust over the pictures, but nonetheless very clean. We had dinner and drinks in the lounge, with quick and friendly... More 

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Amskin, Thank you for choosing the Ramada Inn Cumberland for your overnight needs. We greatly appreciate your patronage and hope we have the pleasure again in the near future. More 

Abingdon, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

The place was wonderful from check-in to check-out. The room was clean and nice, and we really enjoyed the free breakfast, too. I would definately stay there again and recommend it.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Jordan, Thank you for the accolades. I hope we made your Valentine's Day just a little more special. Please come again. More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Everything was great except the barking dog in the room next to us. Did not get any sleep & when I tried to call front desk two times for info they did not answer. I understand it's pet friendly but obviously the owner was not taking care of the dog or they were not there all night because this dog... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

We are a pet friendly hotel and unfortunately at times not all pet owners are considerate of others. Please accept my sincerest apology for the barking and the inability to reach my staff to assist you. If you would like to discuss this further, as I would, please reach out to me personally. Thank you for taking the time to... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this Ramada (former Holiday Inn) while traveling for the night. Price was good & room was nice, better than expected, with a mini-fridge included. Only problem with the room was that when the heater turned off, there were about six reverberating sounds signaling shut-off which kept waking me up in the middle of the night (obvious some type... More 

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Good morning Carole, I wanted to take a moment to say thank you for staying with us. I am sorry to hear that the cycling of the heater disturbed your nights sleep and will have maintenance investigate. The next time your travels bring you by Cumberland, we hope you will stay with us again. More 

Conway, South Carolina
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Ramada in Cumberland Md. for about 12 days. We were pleasantly surprised. Very nice clerks at front desk, very accommodating to our needs. Our room was very nice, sofa bed, king bed, refrigerator, microwave, coffee maker and a nice spacious area for hanging our clothing. The House keeping Supervisor make sure that our room was exceptionally clean.... More 

Review collected in partnership with Ramada

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Darlene, I am THRILLED to read of your experience after twelve days at my hotel and can't wait to share your review with the staff. Thank You, Thank You, Thank You. PS. We will work on a remedy for the kitchen exhaust on that corner of the building. More 

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here around 9pm on the first night of a mini road trip. We did not have a reservation, but looked up hotels in the area when we decided to stop driving for the night. The front desk clerk was very nice, and we were able to secure a room easily. We did not take advantage of the offered... More 

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Jennifer, What a great way to start my morning, reading your comments. Thank you for pulling off the highway. Though you may not become one of our regulars, we hope we have given you a pleasant memory of a hotel beside the railroad tracks surrounded by beautiful mountains. More 

Westminster, Maryland
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is average. The staff is polite and helpful. The local residents and area leave much to be desired. As a female traveling solo, I did not feel safe leaving the hotel after dark and I was nervous around some of the other people staying at the hotel. I don't feel safety is a priority amongst the staff.... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Thank you for bringing this incident to my attention and thank goodness you were wise enough not to allow entry to your room. I will immediately remind my staff to be alert and aware and to take special care of single female travelers. More 

Berlin, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The handicapped room that I stayed in was excellent! Huge bathroom w/safety rails at toilet and in shower. I felt quite secure. My two sons stayed, also. Their rooms were nice, the WIFI was a great plus. The lounge was very nice, with good service. Complimentary breakfast service was offseason, so there was plenty of hospitable staff. All the desk... More 

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

I am thrilled that we were able to meet your special needs and look forward to accommodating you in the future. Thank you for choosing the Ramada Cumberland. More 

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Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Phone Number:
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Cumberland Downtown 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn

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