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All 3 Cumberland hotels

Ramada Cumberland Downtown

3.0 of 5 Hotel   |   100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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Ranked #2 of 3 hotels in Cumberland
A recent review
4 of 5 stars reviewed 4 days ago
Ronald H Steubenville
  • Overview
  • Reviews (40)
  • Photos (27)
  • Amenities
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  • Room tips (9)
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40 people have reviewed this hotel

Traveler rating
    9
    21
    7
    1
    2
See reviews for
8
15
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Steubenville
1 review
4 of 5 stars Reviewed 4 days ago NEW

Requested trackside top floor to see trains Got 2nd floor trackside with a view of A/C units and a wall Complained at front desk and only heard nothing but sorry Nothing done exhaust fan in bathroom don't work

Review collected in partnership with Ramada

Was this review helpful? Yes
Carbondale, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were traveling to the Cumberland, MD area to play at a music festival. Rooms had been booked for us, and I called mid morning to verify the reservations. They had them, and I let them know we would be arriving after midnight - after playing another festival in Virginia. We arrived about 12:20 and the desk clerk could not... More

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Mr. Bank, Please accept my sincerest apology for the misunderstanding that caused your family such stress this past weekend. Playing at the festival should have been a time of enjoyment and I am certain you were exhausted by the time your reached the hotel we were forced to send you to. We will work hard to ensure our agents... More

Lititz, Pennsylvania
Senior Contributor
41 reviews 41 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a class reunion. People very nice, but a lot of trouble with key cards. And one night someone entered our room with a key card!😱 they had given someone our room! Sheesh! Wifi terrible, almost worthless. Not enough staff in dining room...but the waiters Dave and waitress Mia were great. But they need more help and... More

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Lititz, Pa.; Thank you for staying with us during your recent trip to Cumberland. I am sorry our restaurant issues effected your stay but am hopeful the friendly staff and free breakfast made it tolerable. You are correct, we are a 40 year old Holiday Inn conversion that was purchased in March of this year and we have alot... More

Garnet Valley
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, Plenty of Space in Room, Fridge & Microwave & Coffee/Tea Machine, Easy Access, Lotsa Parking, Restaurant & Bar on site. Hotel themes reflected on local attractions, both business & consumer. Food served correctly (Hot was hot, cold was cold) and quickly, 'Right in the middle of things', mere blocks to downtown, Rail Travel, the Interstate & Tourism. We will... More

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Good morning James, Thank you for taking the time to sahre your experience with others. You hit all the high points perfectly. Hot food hot, cold food cold, comfortable clean hotel with friendly staff, in a convenient location. Thank you for choosing our hotel for your travels. Please hurry back. More

West Newton, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Great stay. We arrived around noon (check in is 3:00 pm). The nice people at the front desk let us in our room. We spent a couple hours at the pool, which was very clean. They were actually checking the chemical levels in the pool as we were there, which made us feel good that they did keep up with... More

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Terry, Thank you for your glowing review of the hotel and its staff. Please come see us again. More

Cumberland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel that is convenient to everything. The complimentary breakfast was super and everyone was very nice. Our room was clean. I will stay there again when we return. .

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Rodger, Thank you for taking the time to share your experiences while a guest at our hotel. We work very hard to exceed our guests expectations and it is so rewarding when succeed. Please hurry back. More

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Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Phone Number:
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Cumberland Downtown 3*
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn

27 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Dining (6)
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Room/suite (9)
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Business center/function rooms (1)
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Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
130

Questions & Answers

Questions? Get answers from Ramada Cumberland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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