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Ramada Cumberland Downtown

3.0 of 5 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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Ramada Cumberland Downtown
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Ramada Cumberland Downtown
Ramada Cumberland Downtown
Ramada Cumberland Downtown
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110 reviews from our community

Traveler rating
    33
    45
    20
    5
    7
See reviews for
27
33
9
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were driving through maryland when our children had enough of the road trip and we needed a place to stay off the highway. There were only 2 options in Cumberland a Fairfield for $115+t and a ramada for $65+t and I'm so glad we chose ramada. The staff was great and the have a full service restaurants and bar... More 

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Fayettville
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed here for 2 nights and attended a wedding reception. The reception was beautiful and the bartender was nice and helped me out when I didn't like the wine selection! The room was nice and the bathroom was big. There was no fan in the bathroom or it wasn't working but it wasn't a big deal!... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Unexpected clean and warm atmosphere. Decent breakfast. I booked online under Holiday Inn…but now are operated by Ramada. I notice as something unusual the excellent speed on wifi internet!

Review collected in partnership with Ramada

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Sweet & Comfi, Thank you for choosing to stay with us even though we are no longer a Holiday Inn. I am pleased we exceeded your expectations. Please come again. Sincerely, CT Weber More 

Chantilly, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A good location to stay. Breakfast is the highlight and watching trains if one is a train lover. My grandson loved watching them.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Chantilly, Va., Thank you for choosing the Ramada Inn for your recent trip to Cumberland. Sounds like someone's grandson should look for a train memory under the tree this year. Thank you for staying with us. We hope you come again. Sincerely, CT Weber More 

Centreville, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel stay itself was great, but the process of making the reservations left a bit to be desired. When I called to make the reservation, I informed the associate that I was in town on business for the Western Maryland Scenic Railroad Foundation who had reserved a special rate. The Associate insisted that they didn't have any special rate,... More 

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Sean, Thank you and your wonderful group for allowing us the opportunity to serve you. I hope that you enjoyed the dinner and getting together with fellow enthusiasts. I am very sorry to hear my clerk could not be bothered and assure you your business is vital to our success. I will address the poor attitude immediately. Thank you... More 

Mineral City, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are a motorcoach tour company with reservations, where do I start with the problems we had! 1. After double & triple checking about the status of our rooms, it was still screwed up, passengers in single bed when they should of double and vice a versa. 2. Only 1 waitress in lounge/restaurant being no one told them that a... More 

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Clare, I am sorry to have caused you such grief during your recent trip to our hotel. Obviously we were not prepared to care for your group and deserve your ire. We will work hard in the future to insure we are ready to receive your guests in the manner in which they should expect to be received. I... More 

Pittsburgh, Pennsylvania
Top Contributor
157 reviews 157 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I were on our way home for Thanksgiving. The snow storm won. We stopped and got a room here at what had been the Holiday Inn. The price was reasonable. Breakfast vouchers were included. The clerk even included drink vouchers. My husband was thrilled that our room faced the train area. Trains. Trains. Trains. This is the... More 

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear LadyeHawke, Thank you for sharing your experiences at our hotel and for allowing your husband to enjoy the show. Please hurry back. Sincerely, CT Weber More 

Martinsburg, West Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful City. We stayed at this location because of it was a close walk to the Train Station. We took our children on the North Pole Experience Train Ride. Hotel Staff friendly and professional. Cleanliness was outstanding. Loved that the hotel was pet friendly. I only wished the beds were a little more comfortable, but we still slept fine. The... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Carrie, Thank you for allowing us to be a part of a life long memory for your family. I am certain the children LOVED the Polar Express excursion. Thanks for staying with us. Merry Christmas CT Weber More 

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Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Phone Number:
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Cumberland Downtown 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn

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