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Ramada Cumberland Downtown

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100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
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Ramada Cumberland Downtown
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Ramada Cumberland Downtown
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139 reviews from our community

Traveler rating
    42
    57
    28
    5
    7
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33
39
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Right at check in your are greeted pleasantly. I was offered breakfast but declined since I had breakfast earlier in my travel..The room was ready upon arrival. Every room has a refrigerator & microwave. The heater in the room worked well, allowing temperature control. The TV is flat screen with high definition qualities. The HD selection is limited to about... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 2
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Pittsburgh, my staff works very hard to provide you a clean, comfortable and pleasant end to your day. We could not ask for a better review. Thank you. Sincerely, CT W More 

PA
1 review
3 of 5 stars Reviewed 1 week ago NEW

Very clean rooms & lobby. Very polite & cordial staff. Easy access from route 68. RAILYARD NOISE "ALL" NIGHT! Horns and rail car transfer noise is inescapable. For this reason, feel it's a bit over- priced.

Review collected in partnership with Ramada

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CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dennis, I am sorry you were disturbed through out the night by noise from the tracks across from the hotel. The hotel was built in the 70's as part of a downtown redevelopment on the site of an old rail yard, much to close to the remaining tracks to guarantee you won't hear click clack and whistles. I apologize for... More 

Gaithersburg, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

The Cumberland Ramada is an old hotel that has been updated. The staff was exceptionally helpful and friendly. The complimentary breakfast, fresh and plentiful was different from the buffet style breakfasts some hotels serve, since the customer places the order from a menu. The rooms are large and comfortable. Even though we accidentally stayed over on the same night as... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Gaye, Thank you for your kind words and we certainly do hope you will stay with us again. Being a non-smoker I understand you comments and as we progress through our renovations we will refresh those long ago smoking rooms. More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights and noticed the train tracks were right behind the hotel. The trains were very frequent and would create a lot of noise going through the town, especially in the night so for light sleepers, it was difficult to get a good night's sleep. Even though the building was older and noises from other rooms could be... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Evelyn, Thank you for your kind review. We very much appreciate your business and hope to have the opportunity to serve you again in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

During a quick overnight trip to Cumberland, we chose this Ramada to grab a few hours of rest. Good, solid choice! The check in process was smooth, even without a reservation. The room was very clean. A bit of high dust over the pictures, but nonetheless very clean. We had dinner and drinks in the lounge, with quick and friendly... More 

Was this review helpful? Yes 2
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear Amskin, Thank you for choosing the Ramada Inn Cumberland for your overnight needs. We greatly appreciate your patronage and hope we have the pleasure again in the near future. More 

Abingdon, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

The place was wonderful from check-in to check-out. The room was clean and nice, and we really enjoyed the free breakfast, too. I would definately stay there again and recommend it.

Review collected in partnership with Ramada

Was this review helpful? Yes 2
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Jordan, Thank you for the accolades. I hope we made your Valentine's Day just a little more special. Please come again. More 

A TripAdvisor Member
3 of 5 stars Reviewed February 17, 2015

Everything was great except the barking dog in the room next to us. Did not get any sleep & when I tried to call front desk two times for info they did not answer. I understand it's pet friendly but obviously the owner was not taking care of the dog or they were not there all night because this dog... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

We are a pet friendly hotel and unfortunately at times not all pet owners are considerate of others. Please accept my sincerest apology for the barking and the inability to reach my staff to assist you. If you would like to discuss this further, as I would, please reach out to me personally. Thank you for taking the time to... More 

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