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Fairfield Inn & Suites Cumberland

2.5 of 5 21 North Wineow Street, Cumberland, MD 21502
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Certificate of Excellence 2014
Fairfield Inn & Suites Cumberland
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Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
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287 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We work with this location every year for an event. The event encompasses 4500 staff and participants and every year the hotel is phenomenal to work with. They are incredibly understanding and accomodating of how many guests will be in the area. The hotel is such a gem to have out in area that can be tough to find rooms... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear tcl2026, Welcomes back! We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again next year. Best, Janine Pitner General Manager More 

Myersville, MD
Top Contributor
105 reviews 105 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay here for a short weekend getaway. The staff was friendly and the rooms were clean. Their breakfast bar was very well stocked with a nice variety of items hot and cold to select from. They continually kept it clean. It is located very close to several eating establishments and the train complex. Rocky Gap Casino is... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear TravelFans3, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

Mass
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were clean, staff was friendly, breakfast was plentiful, mattresses were fantastic and location was convenient. Walls were very thin but earplugs allowed me to sleep. Hot tub was colder than the pool then closed for repairs. All said a very nice place for the money. I've made my reservations for my next trip to Cumberland.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear MassSmiley09, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed a place to stay in Cumberland for one night over the holidays. Very accommodating staff, very clean and well kept up facility. Can't beat the quality at a very low price. The beds were so comfortable! Next time I visit my Cumberland family I'll definitely check in. Oh, it's a Marriott so we got points, too.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Tirza M, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Janine Pitner General Manager More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a Marriott member I stay at Fairfield during some of my travels, and although it's a nice place, they never really do anything 'extra' to make you glad you're there. You need to drive for food, and even then there isn't much close. That's Cumberland ... not much to choose from for accommodations or food. It's a comfortable, vanilla,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear 99findbalance99, Thank you for your time in reviewing our hotel. The Fairfield Inn & Suites Brand is designed to offer modern comfortable rooms, free internet, a large work area, fitness center and a free hot breakfast. I’m sorry that our hotel did not impress, but I’m glad to know that we provided you with the Marriott comfort and consistency... More 

WESTERVILLE
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The property is in an easy location off of I-68. We got in late, and within a minute we were checked in and headed to our room. The hotel was clean and nicely appointed. We went to bed and this obviously was an older bed. The mattress was old and I found myself consistently rolling to the middle. This was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Michael L, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement, that allow us to serve our guests better. I'm sorry that our mattresses were not to your liking and that your breakfast experience did not impress. We will use your... More 

Phoenix, Maryland
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2014

We have stayed here twice now. The rooms are nice, clean and well appointed. The view from one side of the hotel is very nice as well. Bathroom is a good size...rooms are modern. Breakfast was ok...in fact pretty good actually. Not a Bob Evans but not bad for free eats. We stay here due to the close proximity to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Richard H, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service, breakfast and comfortable accommodations. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Best, Janine Pitner General Manager More 

Crabury
2 reviews
5 of 5 stars Reviewed November 17, 2014

This is one of the cleanest hotels I've ever been in. Friendly staff, great location and awesome services. Indoor pool and jacuzzi were nice. Breakfast was delicious along with availability of coffie and tea throughout the day.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Christine O, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best,... More 

Odenton, Maryland
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 3, 2014

This was our first visit for pleasure and I was very impressed with the hotel. We didn't spend much time in Cumberland, but the hotel seemed to be in a very ideal location and near the middle of town, shops, restaurants, and a bike trail. The bed was nice and the room was very well appointed. The breakfast was also... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear amyelise25, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Williamsport
Top Contributor
62 reviews 62 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 29, 2014

This was the first time to stay at this location. Then again, there are not that many places to stay in Cumberland, MD. This location is relatively new. The rooms are clean, spacious and comfortable. The breakfast was one of the nicer breakfast that I is offered by a hotel. I stay here again

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Rusty S, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and accommodations pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Janine Pitner General Manager More 

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Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 North Wineow Street, Cumberland, MD 21502
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
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Also Known As:
Fairfield Inn And Suites Cumberland
Fairfield Inn & Suites Cumberland Hotel Cumberland

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