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Fairfield Inn & Suites Cumberland

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21 North Wineow Street, Cumberland, MD 21502
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1 room 1 guest
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Fairfield Inn & Suites Cumberland
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346 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (346)
  • Mar-May only
    (85)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (34)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my second stay at the Fairfield Inn of Cumberland MD. Both stays were to begin a bicycling trip down the length of the C&O Canal Towpath, from Cumberland to DC. Friends drop a group of us off the night before at the Fairfield so that we can get a good nights sleep and an early start the next... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Tony S, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Janine Pitner... More 

Fredericksburg, Virginia
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, especially for the area. Clean rooms with comfortable beds and modern decor. Our room included a microwave and fridge. Breakfast had everything you could want and there was plenty of it even though it was busy the weekend we stayed. Staff was always pleasant and I saw them going out of their way to help guests. I... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear LisaKay50, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean and well appointed rooms. Enjoyed the hot breakfasts and excellent pool and hot tub. Charming place loved near restaurants and walking distance from C and O canal walking path. Good beds with host of pillows and eco friendly options for linens. Air conditioning was quiet and effective. Water force ample and adjustable shower heads. Lobby staff was courteous and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear N M, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our service and amenities. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Janine Pitner General Manager More 

Washington DC, District of Columbia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay in this hotel; we were looking for a quiet place to relax. The front desk clerk was very polite and quickly checked us in. The hotel is very comfortable and clean. Our room was updated and clean. Our room was steps away from from indoor pool & gym area. The first night we had the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear LizJ1960, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Janine Pitner General Manager More 

Warminster, Pennsylvania, United States
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel last year. We had several problems with our stay including housekeeping and breakfast. The hotel manager was kind enough to send us a $50 certificate for a return visit. We decided to return this July to give it a second chance. We stayed for 2 nights again at a rate of about... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Betty E, Thank you for taking the time to write. I regret that we were not able to provide you with a satisfying stay. I was disappointed to hear that housekeeping did not service your room earlier in the day; our housekeepers do work during normal business hours to complete all rooms. Your valuable feedback encourages ongoing improvements. Sincerely,... More 

New York
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newly renovated, clean, and comfortable hotel. It is conveniently located next to the Great Allegheny Passage and C&O Canal towpath. We stayed overnight before embarking on our bicycle journey. We were allowed to take our bicycles to our room. The continental breakfast had many choices. Service was friendly.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear KTBNY, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Janine Pitner General Manager More 

New Jersey
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay! We highly recommend it. We were cycling the trail and GAP, and it so convenient! Don't miss it. Rooms very clean and the breakfast was very good. Near many good restaurants. They even had a station to hose off our bicycles.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear cyclenj, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our convenient location and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Janine Pitner General Manager More 

Middletown, Ohio
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One word sums it up, "Marriott". If Marriot's name is attached it means quality. Courteous and helpful staff, excellent breakfast, great pool, hot tub, exercise room clean rooms and location, next to expressway. There is nothing negative to post on this hotel. Would we stay at this location again? YEP! Names almost always reflect the product they are connected with... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Michael_Jean_1992, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for your loyalty to our brand. Best, Janine Pitner General Manager More 

Baltimore, Maryland
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted a quiet couple of days in Western Maryland to chill out. This hotel was a good place to relax. It was clean, the free hot breakfast was pretty standard, but plentiful. The C&O canal trail was just out back so a good place to walk or bike. There is little to do in the evening in the town.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear mom22militarymen, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Janine Pitner General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I love this hotel-it's very clean and comfortable. However, honesty gets you nowhere. My husband and I had notified the front desk that our coffee pot was missing from our room, and they billed me for it. I don't believe we will be staying here again. We're very disappointed.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Meredith1981, I’m sorry for any confusion. Our hotel has never charged any guest for a coffee pot, so I would like to hear more about your experience (and confirm that you are reviewing the correct hotel). I’m at your service should you like to discuss in more detail. I would like to assist you and make things right. Sincerely,... More 

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