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Fairfield Inn & Suites Cumberland

2.5 of 5 21 North Wineow Street, Cumberland, MD 21502
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Certificate of Excellence 2014
Fairfield Inn & Suites Cumberland
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Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
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291 reviews from our community

Traveler rating
    162
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    21
    4
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Top Contributor
65 reviews 65 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night only. Arrived after a lengthy car trip, and the room & beds were very welcoming. Kids enjoyed the pool. Hotel and room were very clean. Front desk very helpful and super friendly. Breakfast was decent, nothing great. But would absolutely stay again!

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Christine J, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and ample amenities made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Janine Pitner General Manager More 

Maryland
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night in November, and had an overall good stay. The room had some stinkbugs in the room, and could have been a little cleaner. The breakfast was a little bit of a letdown, but overall good. We would return, as the staff was great.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear FSUMot, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It’s wonderful to know you enjoyed our friendly service. We appreciate your recommendation, but of course the highest form of praise... More 

Plainfield, Connecticut
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here while driving back to CT after Christmas. Big, spacious rooms. Decent sized bathrooms- no hair dryer in the rooms though. The indoor pool and hot tub was perfect after a day of traveling and wasn't too crowded. Breakfast was surprisingly good with plenty of options. Good Restuarants within driving distance.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Samantha M, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, pool, and ample breakfast made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Janine Pitner General Manager More 

Stanardsville, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here over New Years Eve due to it being at about the halfway mark of our destination. For the price, I was very surprised at the size of the room and the fact that it had two TVs. The rooms were clean and spacious. Two of my main concerns in picking a hotel are security around the facility exp... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Sev1579, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please visit... More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 16, 2014

We work with this location every year for an event. The event encompasses 4500 staff and participants and every year the hotel is phenomenal to work with. They are incredibly understanding and accomodating of how many guests will be in the area. The hotel is such a gem to have out in area that can be tough to find rooms... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear tcl2026, Welcomes back! We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again next year. Best, Janine Pitner General Manager More 

Myersville, MD
Top Contributor
106 reviews 106 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 15, 2014

We decided to stay here for a short weekend getaway. The staff was friendly and the rooms were clean. Their breakfast bar was very well stocked with a nice variety of items hot and cold to select from. They continually kept it clean. It is located very close to several eating establishments and the train complex. Rocky Gap Casino is... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear TravelFans3, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

Mass
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

Rooms were clean, staff was friendly, breakfast was plentiful, mattresses were fantastic and location was convenient. Walls were very thin but earplugs allowed me to sleep. Hot tub was colder than the pool then closed for repairs. All said a very nice place for the money. I've made my reservations for my next trip to Cumberland.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear MassSmiley09, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

We needed a place to stay in Cumberland for one night over the holidays. Very accommodating staff, very clean and well kept up facility. Can't beat the quality at a very low price. The beds were so comfortable! Next time I visit my Cumberland family I'll definitely check in. Oh, it's a Marriott so we got points, too.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Tirza M, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Janine Pitner General Manager More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 1, 2014

As a Marriott member I stay at Fairfield during some of my travels, and although it's a nice place, they never really do anything 'extra' to make you glad you're there. You need to drive for food, and even then there isn't much close. That's Cumberland ... not much to choose from for accommodations or food. It's a comfortable, vanilla,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear 99findbalance99, Thank you for your time in reviewing our hotel. The Fairfield Inn & Suites Brand is designed to offer modern comfortable rooms, free internet, a large work area, fitness center and a free hot breakfast. I’m sorry that our hotel did not impress, but I’m glad to know that we provided you with the Marriott comfort and consistency... More 

WESTERVILLE
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 30, 2014

The property is in an easy location off of I-68. We got in late, and within a minute we were checked in and headed to our room. The hotel was clean and nicely appointed. We went to bed and this obviously was an older bed. The mattress was old and I found myself consistently rolling to the middle. This was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Michael L, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement, that allow us to serve our guests better. I'm sorry that our mattresses were not to your liking and that your breakfast experience did not impress. We will use your... More 

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Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 North Wineow Street, Cumberland, MD 21502
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
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Also Known As:
Fairfield Inn And Suites Cumberland
Fairfield Inn & Suites Cumberland Hotel Cumberland

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