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Fairfield Inn & Suites Cumberland

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21 North Wineow Street, Cumberland, MD 21502
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Fairfield Inn & Suites Cumberland
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338 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (338)
  • Mar-May only
    (85)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (34)
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Baltimore, Maryland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We wanted a quiet couple of days in Western Maryland to chill out. This hotel was a good place to relax. It was clean, the free hot breakfast was pretty standard, but plentiful. The C&O canal trail was just out back so a good place to walk or bike. There is little to do in the evening in the town.... More 

Was this review helpful? Yes
2 of 5 stars Reviewed 1 week ago

I love this hotel-it's very clean and comfortable. However, honesty gets you nowhere. My husband and I had notified the front desk that our coffee pot was missing from our room, and they billed me for it. I don't believe we will be staying here again. We're very disappointed.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Meredith1981, I’m sorry for any confusion. Our hotel has never charged any guest for a coffee pot, so I would like to hear more about your experience (and confirm that you are reviewing the correct hotel). I’m at your service should you like to discuss in more detail. I would like to assist you and make things right. Sincerely,... More 

Columbus Grove, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had Family Reunion over the weekend and this was the right choice. Location, staff, rooms and breakfast were all A1+. They bent over backwards to insure that everything was perfect. We used the conference room for our evening get together and the night staff was extremely helpful and kept everything neat and tidy. Walking distance to Crabby Pig with the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Bolyard, Sincere thanks for taking the time to share your review. It’s encouraging to know that your family's stay was pleasant. Our goal is to provide comfort and friendly service to all our guests; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip.... More 

Belmont, Ohio
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while biking the C&O and GAP. This hotel is very nice, clean and comfortable. All of the the staff was accommodating! Every staff member spoke when in the vicinity of you and all asked if our stay was good or if we needed anything. The pool and hot tub was very nice, clean and refreshing. The rooms... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Judy O, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

New Kent, Virginia
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Fairfield Inn, Cumberland, and just like the first, excellent in every way. The moment we stepped inside the lobby, there is an aroma of cleanliness. When we entered the room, everything was fresh, clean and inviting. The front desk was friendly and accommodating and the location of the hotel itself is superb, within... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear ettavau, Welcome back! We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Janine Pitner General Manager More 

Baltimore, Maryland
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located within a 5-min walk (or less) to Scenic Train Station. Also, a family movie was playing on a large screen behind the hotel (possibly every Sat night in summer)...short walk to buy popcorn. Canal towpath is behind hotel also, so we enjoyed a nice walk. Also nearby (maybe a 10-min walk) is Baltimore Street...bands play in the street... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear LuvRavens, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Janine Pitner... More 

baltimore md
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a night at Fairfield I have stayed at this location in the past and hope to return in September , when WMSRR doing steel wheel weekend Location easy to get to from 68. Hotel staff very nice They do a great breakfast there The morning breakfast staff makes slot of effort to make it nice Room are nice... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear wmbrakerman, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Janine Pitner General Manager More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at a lot of Marriott chain hotels, this is one of many Fairfield Inns I have stayed at. This one is the best, the rooms are new, and very clean. The hotel is quiet, and the scenery is enjoyable. The breakfast buffet was also great, the eggs and other items were fresh and hot. Staff were very nice... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Jeff G, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Janine Pitner General Manager More 

Maryland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Fairfield Inn was clean and comfortable with spacious rooms The location, adjacent to the GAP and C&O canal was very convenient for hikers and bikers. The front desk staff were helpful and attentive to our requests.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear MAP218218, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Janine Pitner General Manager More 

Bury St. Edmunds, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was very nice and the hotel was modern. When we settled in our room we noticed we could hear the people in the room next to us. They weren't talking particularly loud, the walls were just that thin (We could actually pick out words they were saying). We requested a new room and the hotel staff were very... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Jacob L, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know you found our accommodations comfortable and our staff friendly. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We hope you will consider a... More 

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