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All 3 Cumberland hotels

Fairfield Inn & Suites Cumberland

2.5 of 5 Hotel   |   21 North Wineow Street, Cumberland, MD 21502
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91%
Ranked #1 of 3 hotels in Cumberland
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
tl2020 Pittsburgh, Pennsylvania
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213 people have reviewed this hotel

Traveler rating
    118
    77
    14
    3
    1
See reviews for
56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

very nice place, clean and comfortable...once you park the car, you can walk or bike where ever you want...great location, enjoyed an excellent dinner and a safe evening stroll through town, then back to rest...with windows that opened, we slept well...lulled by the hum of the rail and road...and especially...the cool mountain air flowing in the window...thanks....

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

tl2020, Thank you for taking the time to reflect on your stay at Fairfield Inn & Suites Cumberland. We appreciate your complimentary feedback about our clean hotel and great location. We're glad you enjoyed a comfortable stay and we hope to welcome you back again soon. Thanks again. Sincerely, Janine Pitner, General Manager More

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel to cumberland every march for their annual pub crawl and we always stay at this hotel. Everyone is always friendly and very nice hotel for the price. The free breakfast is a very impressive spread too. Pool is clean and well taken care of. Will be making reservations for next march!

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Butch9101, We appreciate your return visits and thank you for writing a review about your experience at Fairfield Inn & Suites Cumberland. I'm delighted to hear that our friendly service, complimentary breakfast selection, and clean pool area consistently make for an enjoyable stay. We look forward to welcoming you back as our guest again next March! Thank you once again... More

Cincinnati, Ohio
Top Contributor
148 reviews 148 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

My husband and I stayed at this hotel last night. We had stayed here before in August 2013. This hotel has gone down! Upon checking in, we checked into a dirty room. There was gum stuck on the bed, a booger on the lamp shade, dirty sheets and dingy pillow cases with a dried booger on it! It was disgusting.... More

Was this review helpful? Yes 1
Greenville, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

The Fairfield Inn seems very new and is certainly very clean. It is a nice place to stop on a journey. It is very comfortable, and well set-up. A good value. I will stay here every time I pass through this area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Quantum12345, Thank you for choosing Fairfield Inn & Suites Cumberland when passing through the area. We're delighted to hear that you consistently enjoy a comfortable stay and find our hotel to be a good value for your travels. We look forward to welcoming you back as our guest again in the future. Thank you again for your review and patronage.... More

Reston
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 4, 2014

Our large, lively, slightly messy group spent a recent weekend in Cumberland. This hotel met our needs and more! The staff is very friendly and helped me a lot, especially Katy and Saleem. The meeting room, lobby, and breakfast area were just right for us. My room was lovely and quiet, although I understand some in the group heard a... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Helen S, We appreciate the opportunity to serve your group's hotel needs at Fairfield Inn & Suites Cumberland, and we thank you for writing a review. I look forward to sharing your compliments with Kay and Saleem on their sincere hospitality and excellent service. Please come back to see us again soon. Thank you again for writing. Sincerely, Janine Pitner,... More

Salisbury, Maryland
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

Being in the travel industry, I have had my fair share of "interesting" stays at hotels. I must say, this hotel has been fantastic every time I stay there. Going to school at nearby Frostburg State University, I stay at this property when I have friends/family visiting. This hotel is just what Cumberland needed. The breakfast in the morning is... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Chris C, We appreciate your review and continued patronage with us at Fairfield Inn & Suites Cumberland. I'm delighted to know we consistently deliver great service and comfortable accommodations on your visits. We thank you for choosing to stay with us when friends and family visit, and we look forward to your next stay. Thank you once again for your... More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

I like to visit Cumberland a couple times a year to get out of the metropolitan area for a weekend. Usually we enjoy camping, but in the winter Fairfield Inn is my go-to. My friends and I are railfans and this is the perfect place to watch trains pulling in and out of the station. The indoor pool and hottub... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

SeanDonovan, We appreciate you selecting Fairfield Inn & Suites Cumberland as your go-to hotel in the area. We're glad our friendly service and value added amenities are perfectly suited for your winter weekend getaways. We look forward to your next visit and thank you for your continued patronage. Sincerely, Janine Pitner, General Manager More

Saxonburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2014

The location was great with restaurants and shops within walking distance. The room was clean and comfortable. The general temperature in the hotel halls/dining area/exercise facility was so HOT. 80 degrees at breakfast. We considered going back to our room or outside to eat our meal. This was most likely an isolated incident but whatever caused it made our stay... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

S B, We appreciate you writing and bringing these concerns to our attention. I'm sorry to hear about your unfortunate experience. I sincerely apologize for any discomfort and inconveniences you experienced during your stay. Your feedback is important to us and provides many areas that we can work on in order to improve our guest experience. We hope you'll consider... More

Johnstown, Pennsylvania
Top Contributor
66 reviews 66 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 8, 2014

I stayed at this hotel on New Year's Eve with family as we celebrated at the nearby Rocky Gap Casino (about 10 mins. away). The hotel was easy to find, thanks to the signs from the highway to the hotel. The staff was very friendly and helpful. Breakfast was delicious and even with a large crowd, the breakfast staff kept... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

jtwned24, We're happy to have been a part of your New Year's Eve celebrations, and thank you for choosing Fairfield Inn & Suites Cumberland. It's fantastic to hear that our friendly staff and complimentary breakfast made for an enjoyable stay. We appreciate your feedback and hope you will visit us again soon. Thank you again for writing. Sincerely, Janine Pitner,... More

MD
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 29, 2013

I stay at this property for business when I am in the area. It is a new property. It is modern and clean. Good breakfast in the am. Friendly and accommodating staff. I have yet to be disappointed. I always feel safe. The staff make me feel at home.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

AugusteTravel, Thank you for choosing Fairfield Inn & Suites Cumberland while traveling on business. We appreciate you writing a review and sharing feedback on our friendly staff and clean accommodations. We're glad you enjoyed a comfortable stay and we hope you'll visit us again soon. Thank you once again for writing. Sincerely, Janine Pitner, General Manager More

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Additional Information about Fairfield Inn & Suites Cumberland

Also Known As:
Fairfield Inn And Suites Cumberland
Fairfield Inn & Suites Cumberland Hotel
Fairfield Inn & Suites Cumberland Hotel Cumberland
Address: 21 North Wineow Street, Cumberland, MD 21502
Phone Number:
Location: United States > Maryland > Cumberland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Cumberland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
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