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All 3 Cumberland hotels

Fairfield Inn & Suites Cumberland

2.5 of 5 Hotel   |   21 North Wineow Street, Cumberland, MD 21502
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Ranked #1 of 3 Hotels in Cumberland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
NikonGlass
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273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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All months
Top Contributor
104 reviews 104 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Allows bikes in rooms. Bike was station outside. Bike shop short walk away. Convenient to the start of the C&O Canal towpath. Plenty of parking and easy to find from the Interstate. Friendly staff. Check in was quick. Clean rooms. Check out European Desserts next door.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear NikonGlass, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our access to the bike trail and friendly service. On behalf of our entire team, I thank you for your kind... More

Colliers, West Virginia
Top Contributor
70 reviews 70 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We love staying here when we visit Cumberland. The drawback was the concert. That's not Fairfield's fault, but a suggestion would be to ask for a room facing the highway. Although the concert did end before 11 p.m. so if you're a night owl, it might not bother you at all. Saleem was great as usual. We love when he's... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear whisperingnook, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with Saleem. Thank you for your attention in reviewing our hotel. Best, Janine Pitner General Manager More

South Florida
Top Contributor
90 reviews 90 reviews
88 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel in Cumberland. The staff were quite friendly. The location is good with easy walking distance to numerous restaurants. The rooms were big enough and comfortable. The TVs were fine as well. I slept quite well here.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear FTLAW, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Janine Pitner General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I loved my stay completely unexpected, I simply became tired from the road. Later checkout, breakfast was fine, staff was great and helpful. Restaurants were in walking distance which was great b/c the last thing that I wanted to do was drive. Had a wonderful, romantic evening in Cumberland, one of the highlights of our trip.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Deirdre O, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Right on the intersection of the GAP and C&O trails, a very nice change of pace. Newer room, friendly staff,clean well appointed. Great breakfast. Cyclist friendly with hose and laundry facilities. Everything is within walking distance. Worth the price and I'd stay there again

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear GAP/C&O, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Alan Garrabrant General Manager More

Somerset, Pennsylvania
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

This was the 1 night stop over for our ride from Rockwood, PA to Taylor's Landing, MD on the Great Allegeny Passage/C&O bike trails. It was clean, comfortable and a great grab-n go breakfast. Close to restaurants and city center with in walking distance...

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear CarolW617, Thank you for sharing your experience with us. We’re pleased to hear our clean comfortable rooms and convenient location made for an enjoyable stay. We look forward to your return visit. Best, Janine Pitner General Manager More

Bowie
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 20, 2014

This is a bicycle-friendly hotel. We came to ride the Great Allegheny Passage and C&O Canal Towpath. The hotel sits right in front of the access point to both. There were no problems with bringing the bikes to the room. The hotel also has a bicycle washing station at the end exit from the building. The free breakfast was excellent... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear John G, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with our team. We enjoyed... More

Virginia Beach, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 20, 2014

I stayed in three different hotels and a rental home during my 10 day trip. The Fairfield in Cumberland was by far the cleanest, friendliest, and had the most courteous and helpful staff. Odd location, but who cares?! Once there, you forget your troubles and embrace the quaint surroundings. Every single person I encountered went out of their way to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Terri R, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you taking the time to... More

Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed here one night on our way to Washington D. C. The hotel is right off exit 43C on I-68. Easy to get to. The reception both when we checked in and when we checked out was very friendly, helpful and welcoming. The hotel was clean, the room was very nice and included a small refrigerator. We always like... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear AJH532, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Janine Pitner General Manager More

Warminster, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 17, 2014

Pros: The room was nice and clean. It is located right on the GAP trail and the C&O Tow Path trail. We were even allowed to bring our bikes into our room. Also the pool and hot tub were nice. Cons: After riding our bikes 40 miles we came back to the hotel to find our keys were not working.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Betty E, It’s nice to hear from you. I'm sorry to the frustrating hiccups you experienced during your stay. Your sincere review, which highlights strengths and areas for improvement, is extremely valuable as it allows us to improve future guest experiences. Thank you for staying with us and we hope to see you again. Sincerely, Janine Pitner General Manager More

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Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 North Wineow Street, Cumberland, MD 21502
Location: United States > Maryland > Cumberland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
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Also Known As:
Fairfield Inn And Suites Cumberland
Fairfield Inn & Suites Cumberland Hotel Cumberland

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