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All 3 Cumberland hotels

Fairfield Inn & Suites Cumberland

2.5 of 5 Hotel   |   21 North Wineow Street, Cumberland, MD 21502
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91%
Ranked #1 of 3 hotels in Cumberland
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
jennykrampf Cumberland, Maryland
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218 people have reviewed this hotel

Traveler rating
    121
    78
    14
    3
    2
See reviews for
58
73
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cumberland, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

Our company needed to book a small business meeting and everyone that we dealt with was friendly and very accommodating of our needs. The meeting room was clean, set up on time, and met all of our specifications. Special thanks to Nicole and Katie in the sales department for making sure everything ran smoothly. We always recommend that our out... More

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Collegeville
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am dealing with elderly relatives in this area and the staff at the Fairfield made a very stressful trip as relaxing and enjoyable as possible. Jennifer at the front desk is awesome. She takes care of my reservations, room type, and when the party booking my stay makes mistakes, she goes above and beyond to fix any issues, making... More

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Bethesda, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a clean, fresh hotel. The staff are friendly and helpful. The colors are warm, uplifting and vibrant. The breakfast has lots to offer: cereals, juices, fruit, waffles, sausages, eggs, toast, bagels, muffins and more. The hotel location is excellent, you needn't drive unless you want. You can easily walk to local downtown stores and restaurants. It's along the... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here for the marathon. We were very disappointed with the friendliness and the accommodations of the staff for that marathon. We were told there was no way possible for a late check out so that we should shower post-marathon because they were already very busy. I have run in many marathons with thousands of runners and have never been... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

FightingIllini10, Thank you for writing. We appreciate you choosing to stay with us during the marathon and we sincerely apologize that you did not experience the exceptional stay and service that you've come to expect from us. We value you as our guest and do hope you'll give us another opportunity to demonstrate our commitment to guest satisfaction. Thank you... More

Maryland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here while visiting my parents. Nice clean plan, average breakfast but good. Will stay here next time also. If you are interested in the scenic railroad and C&O canal, great location. The area is quiet, friendly front desk.

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

OldDudeDiver, We appreciate hearing from you and thank you for sharing feedback from your stay with us at Fairfield Inn & Suites Cumberland. I'm delighted to hear you enjoyed a quiet stay and found our service, location and amenities to meet your satisfaction. We're happy to have had you as our guest while visiting your parents and we look forward... More

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

very nice place, clean and comfortable...once you park the car, you can walk or bike where ever you want...great location, enjoyed an excellent dinner and a safe evening stroll through town, then back to rest...with windows that opened, we slept well...lulled by the hum of the rail and road...and especially...the cool mountain air flowing in the window...thanks....

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

tl2020, Thank you for taking the time to reflect on your stay at Fairfield Inn & Suites Cumberland. We appreciate your complimentary feedback about our clean hotel and great location. We're glad you enjoyed a comfortable stay and we hope to welcome you back again soon. Thanks again. Sincerely, Janine Pitner, General Manager More

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 16, 2014

We travel to cumberland every march for their annual pub crawl and we always stay at this hotel. Everyone is always friendly and very nice hotel for the price. The free breakfast is a very impressive spread too. Pool is clean and well taken care of. Will be making reservations for next march!

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Butch9101, We appreciate your return visits and thank you for writing a review about your experience at Fairfield Inn & Suites Cumberland. I'm delighted to hear that our friendly service, complimentary breakfast selection, and clean pool area consistently make for an enjoyable stay. We look forward to welcoming you back as our guest again next March! Thank you once again... More

Cincinnati, Ohio
Top Contributor
148 reviews 148 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

My husband and I stayed at this hotel last night. We had stayed here before in August 2013. This hotel has gone down! Upon checking in, we checked into a dirty room. There was gum stuck on the bed, a booger on the lamp shade, dirty sheets and dingy pillow cases with a dried booger on it! It was disgusting.... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

TonifromOhio, We appreciate hearing from you and sincerely apologize that the cleanliness of your room was not met with our excellence in service. I assure you that your comments have been addressed with our housekeeping staff in order to ensure that we consistently provide the exceptional stay that our guests deserve and expect. We value your business and hope to... More

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

The Fairfield Inn seems very new and is certainly very clean. It is a nice place to stop on a journey. It is very comfortable, and well set-up. A good value. I will stay here every time I pass through this area.

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ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Quantum12345, Thank you for choosing Fairfield Inn & Suites Cumberland when passing through the area. We're delighted to hear that you consistently enjoy a comfortable stay and find our hotel to be a good value for your travels. We look forward to welcoming you back as our guest again in the future. Thank you again for your review and patronage.... More

Reston
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 4, 2014

Our large, lively, slightly messy group spent a recent weekend in Cumberland. This hotel met our needs and more! The staff is very friendly and helped me a lot, especially Katy and Saleem. The meeting room, lobby, and breakfast area were just right for us. My room was lovely and quiet, although I understand some in the group heard a... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Helen S, We appreciate the opportunity to serve your group's hotel needs at Fairfield Inn & Suites Cumberland, and we thank you for writing a review. I look forward to sharing your compliments with Kay and Saleem on their sincere hospitality and excellent service. Please come back to see us again soon. Thank you again for writing. Sincerely, Janine Pitner,... More

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Additional Information about Fairfield Inn & Suites Cumberland

Also Known As:
Fairfield Inn And Suites Cumberland
Fairfield Inn & Suites Cumberland Hotel
Fairfield Inn & Suites Cumberland Hotel Cumberland
Address: 21 North Wineow Street, Cumberland, MD 21502
Phone Number:
Location: United States > Maryland > Cumberland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Cumberland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
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