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Fairfield Inn & Suites Cumberland

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21 North Wineow Street, Cumberland, MD 21502
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Fairfield Inn & Suites Cumberland
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Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
Fairfield Inn & Suites Cumberland
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306 reviews from our community

Traveler rating
    172
    106
    21
    4
    3
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80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (75)
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South Lyon, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel while participating in marathon in nearby Hancock. The hotel is relatively new and located right next to the C&O Canal path. On my second morning there I was able to walk down a pathway to the C&O and go for a nice run. Every time I came in I was welcomed by the desk staff and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Brian W, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Janine Pitner General Manager More 

Elkins, West Virginia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, easy off easy on. Great friendly staff. Clean rooms, very good continental breakfast. Thanks to Trina, front desk clerk making check in painless and most helpful to fulfill our special needs.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Mike T., I'm so glad you enjoyed your stay. It is wonderful to know that you found us to be a good value and our associates friendly. I look forward to sharing your kind remarks with Trina. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Janine Pitner General Manager More 

Canton, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was extremely clean with a wonderful staff. The breakfast staff are top notch with being very attentive. The pool is on the small size. But the hotel provides pool noodles and water shooters which is a wonderful touch for families with children. The rooms come with microwave and mini-fridge which is helpful. The hotel is located right on... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Krista G, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best,... More 

Louisville, Kentucky
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time stay in this hotel on our way to DC from Midwest. This hotel was a great spot for overnight stay. very close to I 68. Clean, Quiet, up to date, comfortable beds, spacious bathrooms,excellent looking Interiors, Friendly staff; good breakfast, Pool, Spa lot of parking n so on..

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear mathsmarch, Welcome back! Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to your next visit. Best, Janine Pitner General Manager More 

Cumberland, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel for a living in the PA & MD area most frequently. I like the location (easy walk for diner) and easy access. But the reason I am here now and refer it to all my work associates is due to Janine (GM) and the people that are here. I have been here since opening and Janine,Nicole, Katie, Jennifer,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Charles G, Welcome back and thank you for taking the time to share your kind recommendation. I’m glad our warm associates make you feel at home. We are delighted to be your hotel of choice when in the area. I look forward to sharing your kind remarks with the entire team. Thanks again. Best, Janine Pitner General Manager More 

Charleston, West Virginia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel quite often and prefer to stay at Marriott brand hotels. The quality of the beds, linens and staff are the main reasons. This property is a prime example of the high quality of a Marriott brand. We had a quick stay so I cant comment on breakfast, however I am positive that it is great.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear ontheroadagainjc, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks and for... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling from Midwest to east coast and stopped in Cumberland; this hotel was great spot to overnight. Clean, up to date, comfortable hotel. Interior was excellent looking to have been recently rehabbed. Quite locale off the highway. Friendly staff; good breakfast to get you going the next morning.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear HDAdams, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay while passing through. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Janine Pitner General Manager More 

1 review
5 of 5 stars Reviewed March 20, 2015

Great property! Very clean, comfortable, friendly and helpful staff. Used workout room, spa, and pool to start the day, all clean and well maintained.Excellent breakfast, good selection to choose from, plus great coffee. Rooms have very comfortable beds and all amenities, bathrooms are clean and well appointed. Used internet for business, quick and easy to connect. Recommend for both business... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Lauren B, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our ample amenities and friendly service while in town on business. There is no better compliment than a return visit, so we hope to see you again soon. Best, Janine Pitner General... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2015

OMG I love this place and i've been here everytime I've come for the WMSR trip. Every year I go this is the place to stay. Let me first say, that I love their breakfast and the fact that I can actually get downstairs at anytime and there is food available, not the leftover cereal, and pieces of fruit typically... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Thunder_Wabbit, Welcome back! We are happy to hear from you and glad to know your stays have been pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to your next visit. Best, Janine Pitner General... More 

Top Contributor
60 reviews 60 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 17, 2015

My wife and I only live about 45 minutes away from this place, but once a year Cumberland does an annual Pub crawl and we stay here. The staff is always super friendly. The rooms are always clean, and the breakfast is amazing!!! This year the hotel even put some green hats and bead necklaces in the room for the... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Butch9101, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

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