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Extended Stay America - Columbia - Columbia Parkway

2.5 of 5
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8870 Columbia 100 Parkway, Columbia, MD 21045
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Extended Stay America - Columbia - Columbia Parkway
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Ranked #10 of 12 Hotels in Columbia
A recent review
4 of 5 stars Reviewed November 18, 2014
leahcar41
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Columbia - Columbia Parkway
See the most recent reviews
1 review
4 of 5 stars Reviewed November 18, 2014

My overall one night stay was of a satisfactory level. The beds were a bit on the hard side for my liking. The room was clean and in order. Having a kitchen is nice but if you want utensils and cookware, I believe you have to request them ahead of time. The staff was very welcoming and helpful.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff provided you with a great stay. It's always a pleasure to hear positive feedback from our guests. As part of our new fresh service, we have taken the dishes out of our guest rooms to ensure their... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

I had an amazing experience staying at this location. The rate was very reasonable(lower than what was first quoted over the phone) and the room was spectacular. I booked a single suite with king bed and sofa. The staff was courteous and very helpful night and day. When my friend and I stepped into the room my jaw almost hit... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff is making you feel like at home and that your room exceeded your expectations. The staff and I are so proud to have provided you with a comfortable room and great service. Thank you for your review.... More 

1 review
5 of 5 stars Reviewed November 13, 2014

I Stayed at this hotel after relocating from another state. I checked in and felt right at home. The manager printed out different activities in the area she thought my children might like which was very sweet of her. The rooms are clean and quiet.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff was so accommodating and welcoming during your stay. The staff and I are proud to have provided you with a clean and quiet room. Thank you again for your review. We would love to welcome you back... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed November 12, 2014

I've been staying at they hotel at a monthly basis for the past year and have found that it is an exceptional value, convenient location and has an exceptional staff. The rooms are clean, well equipped and well maintained. The staff is attentive to all of my needs and accommodating to my schedule (I work nights). Ms. Shah is an... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you so much for taking the time to share your feedback with us. I am very pleased to read that have enjoyed your time at our hotel. It is so great to read that our staff is so attentive and accommodating to your needs and to your schedule. I am glad to read that you find our location to... More 

Crescent, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

My wife and I had a room across the hall from the elevator. We did hear the 'ding" when the elevator arrived on the floor. We did have a coffeemaker but you should bring your own coffee and mugs (or styrofoam). If you have a job or family in the Columbia area, this is a good option for a 4-5... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for writing a review of our hotel. We are glad that you enjoyed your fully equipped kitchen and that you found us to be a good option for a stay in the area. Thank you again for your comments. We hope to see you again soon. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

exterior very nice, room good size w 30 tv channels, 5 ESPN, 2 Showtime. pillows narrow as can be n rock hard, bed rock hard, sm eating table n sm work table, recliner, bad odor "kitchen", cool vac flush toilet....... ask for corner room n u get bonus window..... my first room had broken deadbolt lock n ba door lock... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to read that you found our hotel to be a good value; however, I am sorry to read that your first room had a maintenance issue with the deadbolt and that you received such poor service at check in. I am also sorry to... More 

Mandeville
2 reviews
5 of 5 stars Reviewed October 21, 2014

Great place to stay. Staff is always friendly, polite and willing to help above and beyond. I want to thank Shazia, Michele, Samera, Samy and Taylor for making our stay feel like home. I would recommend staying here. Beautiful area and close to everything, but still quiet. Thanks again to the at staff at Extended Stay. Karen D

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you so much for posting a review of our property. I am so pleased to read that you received such friendly service from our staff, and that you found our location to be both convenient and quiet. The staff and I would like to thank you again for posting your review. We look forward to see you again, should... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

Thank goodness I was only planning to stay one night. They had NOTHING in their kitchen, no plates, cups, forks, spoons, pots, pans, etc. I don't know what people do if they're staying there long term. It wasn't until I got in bed for the night, I realized there wasn't even a small coffee pot. What good is a kitchen... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your experience with us. I am sorry to hear that you were not satisfied with the amenities we offer our guests. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to have the opportunity to provide... More 

PA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed September 22, 2014

I travel for business and have stayed in a broad variety of hotels across every state in the US. This was by far one of the worst experiences to date. I was scheduled to stay in another hotel which oversold its capacity and I arrived to find my room no longer available. They sent me to Extended Stay and at... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read of your security concerns and that it took my staff so long to see to you for check in. Please know that I will be working with my maintenance engineer to repair our lobby phone, and we will ensure that our lobby... More 

Herk-de-Stad, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 9, 2014

Could be better for a business trip. Free WiFi, but low speed... need to pay extra for higher speed. Thin walls, so you can hear your neighbours. Wall of my room was dirty. Grab and go breakfast with almost no choice.

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