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Extended Stay America - Columbia - Gateway Drive

2.5 of 5
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6620 Eli Whitney Drive, Columbia, MD 21046
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Extended Stay America - Columbia - Gateway Drive
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Ranked #10 of 12 Hotels in Columbia
A recent review
4 of 5 stars Reviewed September 5, 2013
Minerva1987 Columbia, Maryland
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34 Reviews from our TripAdvisor Community

Traveler rating
    17
    9
    3
    4
    1
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7
1
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Extended Stay America - Columbia - Gateway Drive
See the most recent reviews
Columbia, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 10, 2013

I am relocating to the Columbia area and reserved a room in this hotel for a week (with the intention of extending my stay) due to its glowing reviews. I was disappointed however in the conditions of the rooms (both on the second floor) I stayed in and ended up leaving early. Now, I was not expecting 5 star accommodations... More 

Was this review helpful? Yes 1
Columbia, Maryland
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel itself was perfect for what we wanted. It had a kitchen area(with oven!), big closet, flat screen TV, and a table two people can eat dinner at. The hotel sits away from the road so you're not constantly disturbed by traffic like some of the other hotels in the area(and it's not directly next to a liquor store... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Curtis took great care of you during your stay. We are happy to hear that our kitchen and flat screen television added to the convenience and enjoyment of your stay. We will pass your compliments along to the staff. Thank you... More 

Lansing, Michigan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2013

My husband and I traveled to Columbia, MD on business for 7 nights. While looking for an “extended stay” type of hotel, we chose this one due to its glowing reviews. We did receive a very warm welcome upon arrival and explanation of services. There is a full kitchen, which is a huge plus as my husband and I cook... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of our hotel in Columbia, Maryland. I was pleased to see that you enjoyed your accommodations and happy that we could meet your needs. However, I have also taken in to concern of your comments of the kitchen area and the front desk at checkout. We kindly thank you for your business and hope... More 

Columbia, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2013

I really enjoyed my stay at this hotel. The staff (Mrs. Ellen, Ms. Alethea, Mr. Curtis and Ms. C(?)) is very helpful, friendly, warm and inviting. They made my transition from North Carolina smoother than I would have ever dreamed. This is one of the best hotel experiences I have ever had. I have stayed at hotels in Japan (Hiroshima... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you so much for your glowing review of our property. I am so pleased to read that our staff provided you with such great service, especially Ellen. As well, I am glad that you liked our location, which is close to other establishments in the area. We look forward to seeing you again in the future! More 

South Wales
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 8, 2013

Things I liked about my stay at Extended Stay America - Columbia - Gateway Drive: - the garden outside was very well kept and welcoming; - the reception staff were all freindly and helpful; - the room was generously sized, clean and well-furinished; - free WiFi in the room worked well, if a little slow; - it is in a... More 

Was this review helpful? Yes 1
Jacksonville, Vermont
Level Contributor
112 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 28, 2013

very friendly welcome at check in, a clean room that was rather basic, good neighborhood, felt safe, lots of wind noise from trees close to the building, easy parking and easy to find my expectations were met, but not surpassed

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West Chester, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2013

This is straightforward and simple hotel. Its not a Hilton and it isn't supposed to be. It is in good shape, it is a great location, and Curtis, the only staff I really interacted with is beyond nice and a great face for the hotel. He could not have been more friendly or nicer. My only complaint was that although... More 

Was this review helpful? Yes 4
Westwood, Massachusetts
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 14, 2013

People very nice. Clean, simple, straightforward. No frills. Good value. Shoutout to Alethea who is a big supporter of TripAdvisor. Very quiet commerical area with food and shopping nearby. They care about customer service here.

Was this review helpful? Yes 2
PropertyManager28, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you so much for your glowing review of our property. I was especially please to hear the great comments about Alethea. We look forward to being your choice hotel in the future. More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

I had a great experience staying there.The manager Ms. Alethea was great when i needed anything she helped her customer service was great good job.I am planning a trip i will stay there again . Thank you Ms. Alethea

Was this review helpful? Yes 1
PropertyManager28, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that our customer service met your expectations. We look forward to welcoming you back in the future! More 

Cherry Hill, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

I have stayed at this hotel weekly for the last six months. The staff is friendly and courteous, especially Curtis and Alethea. The rooms are a good size and clean with a full kitchen. I will continue booking this hotel for my business needs.

Was this review helpful? Yes 1
PropertyManager28, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of our property. I was most definitely pleased to hear that you enjoy our accommodations and the friendly service. We look for to your future reservations to come in while in town on business More 

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