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All 12 Columbia hotels

Extended Stay America - Columbia - Gateway Drive

2.5 of 5 Hotel   |   6620 Eli Whitney Drive, Columbia, MD 21046
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80%
Ranked #10 of 12 hotels in Columbia
A recent review
5 of 5 stars reviewed 2 weeks ago
amull4723 Syracuse, New York
  • Overview
  • Reviews (30)
  • Photos (9)
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  • Room tips (12)
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30 people have reviewed this hotel

Traveler rating
    16
    8
    2
    4
    0
See reviews for
7
Couples
0
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Syracuse, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently booked this hotel when I had 2 visit Ellicott City for a funeral. It was already a somber occasion, but the friendly face of George at the front desk even at 1 in the morning on a Friday night after a long drive was refreshing. He was really kind and even hooked me up with a huge room... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thanks you so much for taking the time to write us about your stay with us. We were pleased to see that our staff, especially George, provided you with superior service. We are glad that you had such a positive experience and that you enjoyed your spacious, clean room. Thank you again for your kind words. We hope to see... More

Senior Contributor
48 reviews 48 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 22, 2014

Booked the hotel during a snowstorm that day without issue. Room was clean, spacious kitchen and bathroom. Nonsmoking room; however smoking rooms are right next door and I could smell the smoke, which was very unpleasant. Since it was snowing, the plows were out late at night and early morning (5:00 am). With the noise of the plow and the... More

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Yuma
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 25, 2013

My experience at this Extended Stay America was good; excellent value for the price I paid. However, the representatives at the 800 number do not know which rooms have which features, so, if you want a room with a dishwasher and/or pull-out sofa, you must ask for a queen deluxe at minimum. When I made the reservation, I was told... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2013

Checked in was told the don't give extra pillows only had one blanket was told to go to the front desk to get another blanket he couldn't bring one to my room no ice bucket vending machines way way over priced and limited tv channels won't stay again

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I appreciate you bringing your experience to our attention. The issues you described are unacceptable and our team should is committed to satisfying our guest and making your stay a home away from home. Unfortunately, amenities do vary from site to site and at this present time we do not have an ice machine on property and I sincerely apologize... More

Haymarket, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 20, 2013

Stayed here on business. The sign said it was now a non smoking hotel, but apparently the 3rd Floor use to be for smokers. However the entire 3rd floor still smells of cigarettes and it is completely overwhelming. The staff was very nice about changing my room to a different floor. The rooms are very big, however the ad states... More

Was this review helpful? Yes 1
Ellicott City, Maryland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2013

Nice customer service and good location. It's good for long term staying if you were doing business in this area. They provide free breakfast and gym. The standard guest room is pretty big. Surrounding was quiet and convenient to Wegmans and some shopping centers.

Was this review helpful? Yes 1
Columbia, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 10, 2013

I am relocating to the Columbia area and reserved a room in this hotel for a week (with the intention of extending my stay) due to its glowing reviews. I was disappointed however in the conditions of the rooms (both on the second floor) I stayed in and ended up leaving early. Now, I was not expecting 5 star accommodations... More

Was this review helpful? Yes 1
Columbia, Maryland
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 5, 2013 via mobile

The hotel itself was perfect for what we wanted. It had a kitchen area(with oven!), big closet, flat screen TV, and a table two people can eat dinner at. The hotel sits away from the road so you're not constantly disturbed by traffic like some of the other hotels in the area(and it's not directly next to a liquor store... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Curtis took great care of you during your stay. We are happy to hear that our kitchen and flat screen television added to the convenience and enjoyment of your stay. We will pass your compliments along to the staff. Thank you... More

Lansing, Michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2013

My husband and I traveled to Columbia, MD on business for 7 nights. While looking for an “extended stay” type of hotel, we chose this one due to its glowing reviews. We did receive a very warm welcome upon arrival and explanation of services. There is a full kitchen, which is a huge plus as my husband and I cook... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of our hotel in Columbia, Maryland. I was pleased to see that you enjoyed your accommodations and happy that we could meet your needs. However, I have also taken in to concern of your comments of the kitchen area and the front desk at checkout. We kindly thank you for your business and hope... More

Columbia, Maryland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2013

I really enjoyed my stay at this hotel. The staff (Mrs. Ellen, Ms. Alethea, Mr. Curtis and Ms. C(?)) is very helpful, friendly, warm and inviting. They made my transition from North Carolina smoother than I would have ever dreamed. This is one of the best hotel experiences I have ever had. I have stayed at hotels in Japan (Hiroshima... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you so much for your glowing review of our property. I am so pleased to read that our staff provided you with such great service, especially Ellen. As well, I am glad that you liked our location, which is close to other establishments in the area. We look forward to seeing you again in the future! More

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Additional Information about Extended Stay America - Columbia - Gateway Drive

Address: 6620 Eli Whitney Drive, Columbia, MD 21046
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Columbia - Gateway Drive 2.5*
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Also Known As:
Extended Stay America Columbia

9 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#7 Business Hotel in Columbia
Hotel Class
Number of rooms
95

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