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All 12 Columbia hotels

Sheraton Columbia Town Center Hotel

3.5 of 5 Hotel   |   10207 Wincopin Cr., Columbia, MD 21044
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63%
Ranked #8 of 12 hotels in Columbia
A recent review
3 of 5 stars Reviewed January 25, 2011
lynne_marieMD Baltimore, Maryland
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376 people have reviewed this hotel

Traveler rating
    145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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There are newer reviews for Sheraton Columbia Town Center Hotel
See the most recent reviews
Baltimore, Maryland
1 review
3 of 5 stars Reviewed January 25, 2011

The hotel staff is friendly, especially L.A., at the front desk. The rooms are clean and comfortable and the hotel is in a prime location in downtown Columbia with free parking and access to the mall and a dozen restaurants. Great location for casual Sunday brunch or a business meeting.

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I appreciate you taking time to reflect your overall experience at our hotel and sharing it with other viewers as well. Also thank you for recognizing LA. I will ensure that he gets recognized for a job well done. Thanks again and we hope to see you again. Best regards, Orkun Aydin General Manager More

Budapest, Hungary
Top Contributor
50 reviews 50 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 18, 2011

I've had a short stay at this hotel, and everything was OK, the room was really spacious, not very modern though. There a few good restaurants in the area.

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your feedback as we appreciate it very much. It was our pleasure to serve you and we look forward to serving you again in the future. My best regards, Orkun Aydin General Manager More

Sykesville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2010

Thank you to the entire staff at the Sheraton Columbia Hotel. I plan a lot of meetings that also require over night stays for my guest and I must stay this staff continues to exceed our expectations. The Sales Group does an excellent job taking care of me and my group. I feel so comfortable and at home when we... More

Was this review helpful? Yes 1
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I appreciate you taking the time to share your wonderful comments with other viewers. Much appreciated it. I will share your notes with my staff as well to recognize them as well. Thank you again and we look forward to serving you again in the future. Best wishes Orkun Aydin General Manager More

wayne, nj
Top Contributor
56 reviews 56 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed December 1, 2010

As part of a large group booking close to 20 rooms many of us were shocked and repulsed by the odor of VOMIT on our bath/hand towels. I question if the stains on the inside of our bathroom door may have been the source of the problem as it clearly had been desecrated at one time and never been properly... More

Was this review helpful? Yes 1
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I am truly sorry for your experience and please accept our apologies. I can assure you that this is not the norm at our hotel, nor indicative of the type of service we pride ourselves at the Sheraton Columbia Town Center Hotel. Your concerns have been addressed through our Director of Housekeeping in order to preclude it from happening again.... More

Randolph, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 21, 2010

Bugs! Stains on the bedding! Stains on the desk chair! Stains on the other chair! Cobwebs thick above the curtains! Cracked ceiling. Not clean, not clean, not clean. So, they moved us to a "pure" room. The idea was the room had an air purifier and was really clean. They were trying . . . but even that room was... More

Was this review helpful? Yes 1
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Sir, I am sorry about your experience. We take your comments seriously and have addressed them with our Director of Housekeeping already. As it relates to me taking time to respond to comments that our guests put on here, I found this as an important task for our hotel as we want our guests to know that if they had... More

Worcester
1 review
4 of 5 stars Reviewed November 2, 2010

While traveling to Columbia at the last minute for business I had an accommodation that had not been communicated at the time of booking my room. I have to complement the Desk Staff, particularly Mia R. for working so hard to fulfill my accommodation.

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your business and stayin with us. I also appreciate you taking the time to share your wonderful experience with other readers as well. Our staff truly takes great pride in serving our guests and I am glad that we have exceeded your expectations as well. We look forward to having you as our guest again in the... More

Dearborn, Michigan
1 review
4 of 5 stars Reviewed October 28, 2010

Great Stay, nice quiet area. The desk attendant named LA was very helpful!

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for reflectin your exceptional experience with other viewers. We are very proud of the services we provide. Also I appreciate you recognizing LA for doing a great job. I have shared your remarks with him to recognize him further. We look forward to serving you again in the future. Best regards, Orkun Aydin General Manager More

Chicago, Illinois
1 review
4 of 5 stars Reviewed October 25, 2010

Mia R went above and beyond to accommodate my needs with the help of L.A. At the time of check in, the room type I requested was not available. She made the necessary changes in order to get me a room. I would like to thank her for her excellent customer service.

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I appreciate your comments and recognizing couple of our employees. I have shared your comments with our Front office team to recognize them for exceeding your expectations. We are glad that you enjoyed your stay with us and please come and visit us again in the future. We are at your service. Best regards, Orkun Aydin General Manager More

Birmingham, Alabama
1 review
4 of 5 stars Reviewed October 24, 2010

I travel to Baltimore on business about three weeks a month for the last 11 years, and have come to know a few of your staff very well. Derek Woody always greets me with a smile, and is fast and professional. Vernon Coats greets me by name, and travel to a sister hotel to retrieve my luggage so my bag... More

Was this review helpful? Yes
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I thank you for taking the time to reflect your wonderful experience with other viewers. Much appreciated. We take great pride in providing exceptional service to our guests. I have shared your comments with my staff to recognize them for a job "well done". Thank you again and we look forward to serving you in near future. Best wishes, Orkun... More

Charlottesville, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2010

Would you enjoy: 1. A long walk from the lobby to your room only to find out that they never activated your key 2. Room Service from prior guest on the floor outside your door 3. No HVAC on when you enter the room, room was cold 4. After turning on the heat, stink bugs by the dozens migrate toward... More

Was this review helpful? Yes 1
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I appreciate your critique and am very sorry we did not meet or exceed your expectations. The outline of your experience is not the norm for this hotel, as you can see with the other postive reviews listed. I would love the opportunity to speak with you personally and invite you back to experience the real Sheraton Columbia Town Center... More

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Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Columbia
Hotel Class
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 
Number of rooms
290

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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