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Sheraton Columbia Town Center Hotel

3.5 of 5 10207 Wincopin Cr., Columbia, MD 21044
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Sheraton Columbia Town Center Hotel
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Sheraton Columbia Town Center Hotel
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412 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Columbia Town Center Hotel
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Eugene, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2011

I was getting bug bites in our room. After reporting it to the front desk they found it had an "ant nest" and moved us to a suite. That was very nice, with a great view, but there was dried food on the coffee table and stains on all 3 cushions of the couch. When we reported it they did... More 

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Littleton, Colorado
1 review
4 of 5 stars Reviewed October 11, 2011

Stayed two time previously, as hotel is convenient to our son's residence and the nearby Mall. This trip, my wife had booked/paid a 5-night stay. We arrived late, the hotel was overbooked, and the staff had already made upgrade arrangements, as follows: a) transferred out first-night stay to a nearby resort hotel, and then b) ungraded us to a Club-Level... More 

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Middletown, New Jersey
Top Contributor
53 reviews 53 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed October 10, 2011

Front desk staff never smile and seem to be annoyed when you approach them with a question or to check in. Initial room was updated except for bathroom, which still had old tub and commode in it. Front desk placed me into the "price line" room, had 4 black mold spots on cieling by window and broken AC/Heating unit. Fortunately... More 

Was this review helpful? Yes 1
Utah
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 28, 2011

We stayed here for 5 nights with two rooms. Overall I felt like we had a good experience. The staff is super and really goes beyond thier duty to insure that you are happy. The beds and linens were confortable and clean. The pillows were fabulous as well. My only problem with the place was the "lodge" where we were... More 

Was this review helpful? Yes 1
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to let us know of your experience. We appreciate it. I am glad to hear that overall, you had good experience and our staff was wonderful where they exceeded your expectations. At the same time, it appears that there were couple other things we could have done better. If you would please contact me,... More 

portland, OR
Top Contributor
103 reviews 103 reviews
25 hotel reviews
256 helpful votes 256 helpful votes
1 of 5 stars Reviewed September 22, 2011 via mobile

Check-in was a nightmare. If I had a car, i would have left. Took 15 minutes to get acknowledged, and I was the only one at the check-in desk. Clerk was on the phone ignoring me. Asked for a tower room, but was put in the hinterlands. I hate this place. Remodel was a joke. My sink was cracked and... More 

Was this review helpful? Yes 3
oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your comment and my apologies for not meeting your expectations. I shared your comments with the departments it pertains to in order to ensure that it does not re-occur. I also invite you to call me directly please so that we can further discuss your stay as I would like offer additional assistance. I look forward to... More 

Rego Park, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 20, 2011

I stayed at this property in mid-August for a family reunion. Our stay was very nice from start to finish. I contacted the hotel regarding our very late check-in and spoke with a very friendly guy who assured me that our room would not be cancelled. The room is nicely appointed and clean. The AC was running quite high though... More 

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Virginia Beach
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2011

I've stayed here a few times and it has always been a good experience. The lobby is clean and open. Gets a little loud but has a decent bar and there is also a restaurant downstairs. The rooms are quite spacious and the beds are comfortable. Parking is right across the street in a parking deck which is free. Depending... More 

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Haymarket VA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 13, 2011

I was attending a concert on 9-11-11 at Merriweather and since I am from VA, decided to spend the night here for convenience. From my call to clarify directions, to my check out at the counter- the staff was phenomenal. It's a nice hotel that is not huge, and not small, but personal. Everyone I dealt with (might get names... More 

Was this review helpful? Yes 1
Sudbury, MA
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 11, 2011

Since I was flying in for exactly 24 hours for a wedding at the hotel, it was a sensible choice. The hotel is pretty nice, all things considered, although not extraordinary. Still, some of the rooms overlook the lake and pool, making for a pretty view. There are two parts to the hotel--a tower with probably 10 or 11 floors... More 

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oaydin, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your comments and overall I am glad to hear that you enjoyed your visit to our hotel. You are right that we have 2 different buildings, tower and the lodge buildings. Our lodge rooms are little larger in size and closer to our fitness center and the pool area which makes it very ideal for a social... More 

austin
Top Contributor
100 reviews 100 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 28, 2011

I stayed in this hotel a lot last year, adn then came back last month. Overall, the staff is very friendly, but the rooms can be noisy due to the fact that there is an open atrium where all the rooms are visible. (There are other rooms, but that is a very long walk to the front desk.)

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Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
Hotel Style:
#6 Business Hotel in Columbia

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