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Sheraton Columbia Town Center Hotel

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10207 Wincopin Cr., Columbia, MD 21044
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Sheraton Columbia Town Center Hotel
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Sheraton Columbia Town Center Hotel
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438 reviews from our community

Traveler rating
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    108
    70
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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Columbia Town Center Hotel
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Franklin, Kentucky
Top Contributor
267 reviews 267 reviews
54 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed July 16, 2012

I was in the Columbia, Maryland area on a work assignment and my client booked me into this property. What a delightful stay. The hotel is situated in a planned community and the surrounding area is quite unique. It has a great walking path on a lake, and it is an easy walk to restaurants, a peer, and a great... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

We certainly appreciate the comments about our property and I agree it is wonderful - I will share your comments with the Team and we look forward to your returning. More 

Pennsylvania
Top Contributor
90 reviews 90 reviews
49 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 13, 2012

I stayed here for one night, since I was attending a show at the Merriweather Post Pavilion. Very nice hotel, beautiful room, great air-conditioner! (it was close to 100 degrees outside), big bathroom AND it is located in a gorgeous area. The hotel is within easy walking distance to some nice little cafes, the lake, the mall and of course,... More 

Was this review helpful? Yes 1
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to wite a review of our property. We are pleased you enjoyed your stay and the show at Merriweather - it is wonderful to have a venue within walking distance to the poperty. We look forward to welcoming you back on your next trip to Columbia. More 

Ashton, MD
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2012

During the recent power outage in MD, this Sheraton welcomed guests with both 2 and 4 legs. They made our stay very comfortable and did not charge extra for out dogs. The rooms are nicely appointed, very clean and well taken care of. I would not hesitate to stay there again!

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your review and we are pleased you and your pet enjoyed your stay during the challenging poweroutage that hit the area. We look forward to welcoming you back for better circumstances. More 

Coconut Creek, Florida
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed here for an event in the area. Overall it was a good stay, although check-in was chaos. We had a room in the atrium area which was very noisy at all hours however other family members who stayed in the lodge section said the same about the wee hours of the morning so if you're there during a... More 

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Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to write a review of our property. I am sorry to hear of the challenge at check-in and have addressed with the Front Office management. We are addressing the noise issue in the atrium of the property with a soon to be installed retractable wall that will enlose the lounge. We hope to be... More 

Baltimore, MD
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 3, 2012

I have stayed at this hotel twice now. One was for a wedding so I didn't have a choice. The staff is not very friendly. I booked a lodge room mainly because it says a refrigerator and microwave come in the room. Well, it didn't! I called the front desk and told them I have medications that need to be... More 

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Management response:

Thank you for taking the time to write a review about our property. I am truly sorry for the experience you had and will make all attempts to fix these issues. Clearly we want to give our guests a great time. Please let me know if there is anything I can do moving forward. Thank you More 

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 1, 2012

Staying here has been a reality check as to why with a great location no locals ever recommend this hotel. I am a local Starwood Platinum dis-placed by the power outage this weekend. Last night they told a woman the restaurant saturday night closed at 9 pm. I am on the club floor and went to the lounge for breakfast... More 

Was this review helpful? Yes
Management response:

Thank you for writing a review of your recent stay. I am sorry for the challenges you encountered. Your points on the club lounge are accurate and should have been put in place once we knew there was a major storm...I agree. I hope you give us a chance to prove that we have listened and look forward to the... More 

Laurel, MD
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 28, 2012

I stayed at the Sheraton Columbia Town Center Hotel for a conference. Overall the staff was friendly but there were a few over zealous employees that wouldn't provide information stating it was against the law. I wanted to confirm the two room numbers for room that I had already reserved for the conference. Sometimes it felt as if the right... More 

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Management response:

Thank you for the kind words on our property and associates. I will pass along your comments with the staff to assist us with dealing with certain sensitive issues with our guest - your point is well taken. Please let me know if there is anything I can do to further assist and I look forward to welcoming you back... More 

Washington DC, District of Columbia
Top Contributor
130 reviews 130 reviews
13 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed June 18, 2012

My husband and I had concert tickets to Merriweather Post Pavilion. I called to verify that there was a shuttle to/from the venue, and was assured it did. We booked our room. Upon arrival at the hotel, I noted in lobby area carpet was filthy, littered with food and discarded waste. The walls had been patched and left without paint.... More 

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Rehoboth Beach, Delaware
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 23, 2012

Stayed just one night. this was the host hotel for a big triathlon so it was completely full, but the check in lines were not long and moved fairly quickly. The hotel seemed clean. The room (standard king) was spacious, although the A/C had been turned down to "north pole" so it took a while to warm up. I like... More 

Was this review helpful? Yes
Management response:

Thank you for your review on our property - we are pleased you enjoyed your stay and am happy to report we have recently replaced a large amount of the beds at the property. We look forward to seeing you at the next triathalon. More 

Erial, New Jersey
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 8, 2012

Traveling overnight on business, this Sheraton was exactly as I expected…but with a nice view of a lake out of my window. The room was as nice as Sheraton typically provides. The breakfast was very nice and the staff seemed to really enjoy their job which heightened my experience. The location is ideal, right across the street from a nice... More 

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