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Sheraton Columbia Town Center Hotel

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10207 Wincopin Cr., Columbia, MD 21044
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Sheraton Columbia Town Center Hotel
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Sheraton Columbia Town Center Hotel
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456 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Columbia Town Center Hotel
See the most recent reviews
Durango, Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed at the hotel for a business trip; it was recommended by our clients. It's in a suburban location near a mall, so nothing special although some rooms look out onto a pretty lake. The staff made this a five star hotel. The front desk, restaurant and bar staff, and a hotel worker who walked me to the hard... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you very much for your wonderful comments on the property and our associates. I will certainly pass them along. I am very pleased we met you expectations and look forward to welcoming you back again. More 

Virginia Beach, Virginia
Top Contributor
166 reviews 166 reviews
109 hotel reviews
220 helpful votes 220 helpful votes
5 of 5 stars Reviewed February 27, 2013 via mobile

I stayed here for just one night and was very happy. Now I must preface this by saying that I am a platinum SPG ember, so I was clearly treated better than the average for that reason. But I stay at a lot of Sheratons and this one gave me the best treatment of all of them, so I have... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I am very glad to hear that you enjoyed your stay and the SPG benefits that come along with your platinum status...I look forward to being able to welcome you back again soon. More 

North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 25, 2013

This hotel/motel runs hot and cold. Hot areas are ; lobby, rear view, location to columbia "downtown" , the breakfast buffet and omlette bar. Unacceptable are; front desk service, "motel wing" rooms, room condition, room assignment protocols, hall accessibility . Restaurant O K but many other better choices. I'll always look for another option in the future.

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to report out on your experience at the property. I was glad to hear about the positive aspects of the stay and will certainly work on the areas that you felt were lacking. Our Lodge rooms are generaly well recieved and offer a more private and 'wooded' atmosphere to a stay - we will... More 

Travelers are raving about these Columbia hotels

Atlanta, GA
Top Contributor
65 reviews 65 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 12, 2013

Greeted by a wonderful posh lobby and smiling faces. The staff was fantastic and the open atrium is a nice touch. However the room I was in was a bit dated. The comforter was rough and sparked of static electricity (which my 1 year old daughter enjoyed but I did not). The biggest problem was the old and noisy heater/ac... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to write about the hotel - I was pleased to hear that you enjoyed the Lobby and were happy with our Associates. I will address the heating unit in the room and apologize for the challenges. We hope you have the opportunity to return and look forward to welcoming you back. More 

Lewes, Delaware
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2013

I recently stayed here for 5 days with 70 students from Choir and band! They couldn't have been nicer. The woman running the breakfast for the group (I can't find her card I am sorry to say) was wonderful. Feeding 80 people breakfast is not the easiest job! It was very accessible and a great place for a group....right across... More 

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Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I am very glad to hear that you and the Choir enjoyed your stay with us. We enjoyed having the group and look forward to your returning. I will pass along you message to our Breakfast Team as they always enjoyoing hearing about pleasing our guests. Thanks and again we look forward to welcoming you back again soon. More 

Connecticut
Top Contributor
52 reviews 52 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 19, 2013

A little pricey, this hotel offers excellent service a the front desk and in the restaurant. Clean as a whistle, our room was comfortable if a bit overheated. Modern and crisp, we enjoyed our one night stay as well as the excellent service at breakfast as well as the big smiles we received from the front desk staff upon check-in.... More 

Was this review helpful? Yes 1
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I am very happy that you enjoyed your stay with us and found the associates to be friendly and helpful. We appreciate your business and hope to welcome you back again soon. More 

Oakland, Maryland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 11, 2013

I travel for business and visit the Columbia area frequently. It's been about a year and a half since my last stay at the Sheraton. I was pleased with the improvements that have been made. Basic internet access in the room is now free and refrigerators and microwaves have been added. Those are very convenient features for the business traveler.... More 

Was this review helpful? Yes 1
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your review - I am pleased that you have found the property improved since your last stay. I agree the increase in bandwidth and addition of microwaves and fridgerators in our spacious Lodge accommodations have been well received. We look forward to welcoming you back in the near future. More 

Huntington, West Virginia
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2013 via mobile

Wonderful stay! Great service, immaculate room, quiet, parking is covered and the location is terrific. The bar served food until 11:00 pm and didn't act like it was an imposition! Good value for the location and I enjoyed the rest!

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for writing a review - we are glad you enjoyed your stay and look forward to welcoming you back again soon. More 

Alpharetta, Georgia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 25, 2012

I have stayed at the Sheraton Columbia Town Center dozens of times...and I'm never disappointed. This hotel is a well oiled machine. Warm and comfortable! The bed and linens are clean and soft. I was on the club level and definitely recommend that upgrade. Pinar and Angela tended bar and though it has been almost a year since staying there,... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for your input on the property and our Associates - I will be certain to share this with Pinar and Angela. Please let us know if there is anything we can do to improve and we look forward to welcoming you back again soon. More 

Helsinki, Finland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 21, 2012

Only thing that standed out was the AC in the room was really loud and had a weird smell, othervise the hotel was pretty average hotel. Decent breakfest with omelet station. I would recommend to take the automatic AC off when you aree in the room as it woke me up few times during the night when it turned on.... More 

Was this review helpful? Yes
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to respond about your experience at the hotel. I am sorry for the challenges with the AC unit and assure you I will have it looked into. Please feel free to contact me directly for future reservations and we look forward to welcoming you back. More 

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