We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Columbia Town Center Hotel

Certificate of Excellence
Hotel website
Hotel deals
10207 Wincopin Cr., Columbia, MD 21044
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Columbia Town Center Hotel
Professional photos View all
Browse nearby
Sheraton Columbia Town Center Hotel
Add Photo Write a Review

467 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    187
    115
    76
    33
    56
See reviews for
87
65
56
214
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (467)
  • Mar-May only
    (136)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (67)
All months
Columbia, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hi! this is a wonderful hotel right in the center of Columbia, MD. The rooms are perfect, the views amazing. There is a lake and lots of restaurants beside this hotel. The summer there are concerts every night by the water. The staff is also wonderful. I would highly recommend this hotel.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I just stayed during the weekend of the Capitol Jazz Festival. We had an awesome stay, this hotel provided a shuttle service to and from the venue, which was a great convenience. Our shuttle escort was Tyrone, who gave outstanding customer service. Also, Don the F&B manager was so welcoming, and friendly. I will definitely stay here again.

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the review and for recognizing Tyrone and Don. We will share your comments with the team. Thank you for your business! More 

Utah
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a conference here and it seems to host several conferences as it was jam packed. Usually as a rewards member, I have no trouble getting a room on the Club Level but this place was booked for several days. If you're a club member (and you should be because the club lounge is worth it) then check in... More 

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the review. We appreciate your comments and I will be sure to share them with the team.The hotel is planning a renovation in the upcoming coming months More 

Bethlehem, Pennsylvania, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I admit that I'm only on the first night of a three night stay, but it's off to a rough start. Where to begin? I arrived at 4pm to learn that the dozen or so people lingering around the checkin desk were awaiting a room -- since 2:30pm. With every inquiry they had been told "another ten minutes." One of... More 

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to review our hotel. Our apologies for not being able to swiftly register you into the hotel. We did have over 25 guests arrive at the same time and there was some delay in getting all registered quickly. My apologies for the delay in the check in process. More 

Travelers are raving about these Columbia hotels

NY
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel in the past but it seems to have gone down hill. I paid $200 a night for a room that I did not think was worth the price. The room was clean but the bathroom faucet fixture was not secured to the counter top. It moved around whenever I turned the water on and... More 

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the review. During concert weekends the rates do change. We do apologize the sink fixture was loose and that we were able to fix it immediately upon your reporting it. We do out best to remind guests of the quiet hour when walking back to their rooms and from time to time the exuberance of the concerts... More 

Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was unfortunate enough to have to stay here again having already had a bad experience last year. It's got worse. After traveling for 18 hours, we arrived at 6pm (check in time is 3) only to be told there were no rooms available yet. This distressed us somewhat as we were being taken to dinner at 7pm and we... More 

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to review our hotel. Please accept our sincerest apologies for a less than enjoyable stay. We do our best to accommodate all of our guests requests and I regret we were unable to get you checked in at the time you arrived. More 

Jamaica, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

From our arrival the staff at Sheraton Columbia Town Center Hotel was most helpful. We were able to leave our luggage at the hotel and check in later after returning in the evening. The bellman, Tyrone suggested we leave our car at the hotel and take the shuttle to the Capital Jazz Festival which was very convenient as there was... More 

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for reviewing our hotel and for recognizing Tyrone. We will be sure to pass along your comments to him and the rest of the team! Thank you for your business More 

Ankeny, Iowa
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel offers a free shuttle service within 5 miles of hotel, which was nice. We ate the breakfast buffet, which was really good, with lots of choices. Bellman Tyrone was very friendly and polite, and helpful.

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to review our hotel, we appreciate your comments and your business! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Michael Appold gave me great customer service and attentiveness as an SPG Gold member. He made sure I was very well taken care of when being checked into the Sheraton Columbia as well as checking out. Thank you very much Michael for your assistance, service, and hospitality.

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to review our hotel and for recognizing Michael for his service, We will make sure Michael and the team see your comments More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I love this hotel, service is great, consultant and the staff very accommodating. The food is tasty and reasonably priced I had a great room overlooking the lake and a special amenity when I arrived to welcome me back. Nice touch

Was this review helpful? Yes
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Colleen Duck, Thank you for the review and thanks for staying with us again, we do appreciate your business and we look forward to having you at the Sheraton Columbia Town Center once again More 

Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Room/suite (13)
Viewed
View from room (5)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (13)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
1:51
Videos (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay