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All 12 Columbia hotels

DoubleTree by Hilton Columbia

3.0 of 5 Hotel   |   5485 Twin Knolls Road, Columbia, MD 21045
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82%
Ranked #4 of 12 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 14, 2013
Philip G rye, ny, United States
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347 reviews from our community

Traveler rating
    194
    90
    34
    22
    7
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
There are newer reviews for DoubleTree by Hilton Columbia
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rye, ny, United States
1 review
5 of 5 stars Reviewed October 14, 2013

convenient, great accommodating staff, quiet. would recommend for pleasure or business. First class place and service. Staff went above and beyond to fill a request I had, which was very pleasing and above expectations.

Review collected in partnership with DoubleTree by Hilton

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Philip G, Thank you for the great review. Your experience is what we are striving for with each guest. Please come back and see us again real soon. More

Cleveland, United States
1 review
4 of 5 stars Reviewed October 11, 2013

Except for a problem cause my own carelessness, this was probably one of the best hotel stays I've had in the last 3 years. After a 6 hour drive on Friday, we arrived at 2am Saturday morning and changed our reservation from one to two "Double Queen" adjoining rooms...warm cookies were a pleasant surprise. There was ample parking with several... More

Review collected in partnership with DoubleTree by Hilton

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Victor S, I am sorry for your poor housekeeping experience. I have been working with the Executive Housekeeper to change that behavior so it never happens again. I do appreciate the kind words about the hotel. We are striving for excellent service everyday and for every guest. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2013

My Conference Manager Betty Akcam is the finest Planner I have ever worked with! I've have hosted/planned large events for over 20 years and she is the best! From our first meeting to discuss concept, Betty was warm and so accommodating. She worked seamlessly with all the departments involved in our event (Rooms, Audio, Catering). It was clear she was... More

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear TravelNessity, Awesome review and thanks for taking the time to write such kind words. Betty is very good at what she does and we are happy everyday she is here with us. I look forward to your return very soon. Again, thank you. More

Staten Island, United States
1 review
4 of 5 stars Reviewed October 10, 2013

As a HHonors member, my family and I were only looking for a Hilton hotel near Centennial Park in Ellicot City, for a triathlon race. The hotel rooms were larger than any standard room i've stayed in! Lobby and facility revamped and an excellent overall value for the money. Highly recommended.

Review collected in partnership with DoubleTree by Hilton

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Paul G, I appreciate your review of my hotel. I hope you did well in the triathlon and hope to see you back next year. More

1 review
3 of 5 stars Reviewed October 10, 2013

The staff varied. Some knowledgeable and some not so with it. The room was nice except for no light in the closet and the room light didn't light it. The hotel restaurant was terrible which made the experience not so good. Otherwise, would have liked it fine except for the awful pillows.

Review collected in partnership with DoubleTree by Hilton

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear 1monkeyils, Thank you for your review. We are working on lighting options for the closet and hope to have something in place very soon. Since your review, I have made drastic changes to the restaurant personnel and hope you will try us again in the future. More

New Market, Maryland
2 reviews
4 of 5 stars Reviewed October 9, 2013

The hotel was fine and the staff for the hotel was fine also, but the restaurant do not even bother just bypass that part all together. The staff had no personality the food was just bad, it took over a hour for two cobb salads and when they came out they were wrong who messes up a cobb salad.

Review collected in partnership with DoubleTree by Hilton

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Thank you for taking the time to write a review of my hotel. I appreciate the feedback on my restaurant. We did not have a good day that day. With your feedback, I can make the restaurant a much better place to eat in the future. Again, thank you. More

York, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2013

Staying at this hotel in Columbia,Md will give you the best experience ever. It has everything you would want on your stay. The rooms have plenty of room, they are clean, smell good and the beds are terrific. The fitness room has dumbbells that allow for a great workout. The pool and hottub area is clean and relaxing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear parrish775, Thank you so much for your second review of the hotel. Everyone at the hotel appreciates your kind words and will work hard everyday to continue to try and be the best hotel in the area. Again, thank you. More

Russellville, KY
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 6, 2013

The hotel was very clean... quiet. My room was a nice large room with a king size bed. Nice big bathroom and clean! If you have a car to get around - it is 5 minutes from a nice mall with a good selection of places to eat. If you don't have transportation the hotel does have a shuttle that... More

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear AngelaMBrooks, Thank you for the kind words about the sleeping rooms. I appreciate that you took the time to write a detailed review of your entire stay. I have already had long conversations with my Director of Food and Beverage and we have made major changes in our culinary staff based on your experience. Please accept my apologies for... More

Sydney, Australia
1 review
4 of 5 stars Reviewed October 4, 2013

The hotel is close to BWI, Columbia Mall and still has a country feel about it. The service was great and the facilities were fine. It is also only a short drive to DC, but located in safe area. I would stay here again without hesitation.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Greg Y, Thank you for writing such a nice review. Please come back soon. Take care More

Norwalk, Connecticut
2 reviews
5 of 5 stars Reviewed October 4, 2013

We stayed at this hotel as part of a wedding group. While there we enjoyed the pool, as well as the bar & restaurant area. It was a very relaxing experience since the hotel was immaculate with a very friendly & efficient staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

I appreciate the time you spent in writing a review of my hotel. Thank you for saying such nice things about us. We take great pride in providing a great stay for all our guests. Thank you again. More

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Additional Information about DoubleTree by Hilton Columbia

Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
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Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Hilton Columbia

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