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DoubleTree by Hilton Columbia

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5485 Twin Knolls Road, Columbia, MD 21045
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1 room 1 adult
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DoubleTree by Hilton Columbia
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499 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Columbia
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Rungsted Kyst, Denmark
1 review
4 of 5 stars Reviewed February 16, 2015

Nice place, nice service - really confortable to be there. Business was taken care of and the hotel did support our need for social activities beside the business. Allthough the hotel was outside the Baltimore center it was easy to reach the center and Mall's

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Klaus H
San Diego, California
Level Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed February 12, 2015 via mobile

Hotel room and bathroom was very nice and clean. Location was great between DC and Baltimore Area. But the hotel staff was rude, snow in the parking lot needs to be shoveled for people staying there. Also to add to the reason I'm providing them a 2 out of 5 review is because you are know for the famous cookies... More 

Helpful?
Thank whytraveldotcom
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear whytraveldotcom, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very happy to hear that you found the rooms to be nice and clean and location to be convenient. However, I'm very sorry for the issues you experienced with the snow. We do our best to ensure every pathway is clear during... More 

Delaware, Ohio
Level Contributor
148 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed February 5, 2015

Stayed here while on a business trip to the area. Exterior: the exterior grounds were clean and it appeared presentable. However, there were several portions of the parking lot that had not been cleared of the ice and snow, even though it hadn't snowed for at least a day (or more). It's not off a main road at all and... More 

Helpful?
Thank Ray R
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Ray R, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry for the issues you experienced. We do our best to ensure our parking lot is completely clear after snow and ice, and I apologize that this was not the case. We will certainly work harder to ensure we provide... More 

Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 4, 2015

We went to this hotel after a bad experience at another hotel in the area. The front desk staff (Vanesia, Fabiola, Chantal and Fele) were absolutely wonderful people. We had a problem with noise in our first room and we were given another immediately with no questions. The staff there set the standard for all other customer service staff. We... More 

Helpful?
Thank Ron C
Tampa, United States
1 review
5 of 5 stars Reviewed January 29, 2015

My stay at the Doubletree was the best it gets. The service was spectacular and everyone was very friendly. The hotel is clean and offers everything I need regarding room service and my business needs. I look forward to returning.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael R
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Hello Michael R, Thank you for choosing to stay at the DoubleTree by Hilton Columbia during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our friendly team, spectacular service, and clean hotel. It's also great to hear that our property delivers everything you need, and we certainly... More 

xenia, United States
1 review
3 of 5 stars Reviewed January 28, 2015

Majority of the hotel was fine it was clean upon entry and the room was neat and tidy and clean upon first visit. However there was only 1 working elevator most the time and none on one day having to take the stairs. They didn't offer their customary cookie at check in and being a diamond member meant nothing to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel R
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Hello Daniel R, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very happy to hear that you found our hotel and room to be clean and most of our team members to be pleasant. However, I'm very sorry for the issues you experienced with our elevators. We are repairing and upgrading our... More 

Cupertino, United States
1 review
4 of 5 stars Reviewed January 22, 2015

I had a very pleasant experience at the DoubleTree in Columbia where I recently stayed during a business meeting. The hotel was quiet, conveniently located, modern, and very well maintained. Rooms were clean, staff friendly, and the restaurant food was good.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cristina D
Maryland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel was very nice, though a bit hard to find at first. The staff was wonderful and the rooms were clean and neat with nice amenities. As a Hilton Honors Gold member, I enjoyed complimentary Wi-Fi and a hot breakfast the morning of check-out. I would definitely stay here again.

Helpful?
Thank Cyndi B
Columbia MD, United States
1 review
5 of 5 stars Reviewed January 20, 2015

This hotel is well kept. The lobby is very open which helps create a welcoming environment. The hotel is clean and the food is excellent. The staff are accommodating and "go out of their way" to make the guests comfortable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew M
Katy, United States
1 review
5 of 5 stars Reviewed January 14, 2015

We had to make reservations with a 24 hour time frame.It was very easy to do over the phone.We were also able to book a car rental with Enterprise through the hotel.The staff and hotel accommodations made this difficult trip much easier!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Maurice W
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