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All 12 Columbia hotels

DoubleTree by Hilton Columbia

3.0 of 5 Hotel   |   5485 Twin Knolls Road, Columbia, MD 21045
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Ranked #4 of 12 hotels in Columbia
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed September 8, 2013
Leona M Preston, United Kingdom
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268 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Columbia
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Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed September 8, 2013 via mobile

A great hotel. Lovely area and easy to find! However the staff on reception really made this hotel stand out! They were wonderful. Chatty, attentive and very welcoming! I was incredibly impressed by the hotel and the staff made it. Thank you!

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Leona M, Thank you for your review of my hotel. I have made sure that my entire staff, especially the Front Desk staff, has a copy of your review. Thanks for staying with us and we look forward to your return. Thanks again. More

Columbia, MD, United States
1 review
5 of 5 stars Reviewed September 6, 2013

Bottom line, It was a great, relaxing stay. My first take of the hotel, I thought the building was of an older construction period, but the décor was very modern. Our room was pristine, bright and quiet. The beds were VERY comfortable. The Hot Tub and Pool were clean and refreshing. The STAFF – TOP NOTCH!! From the time we... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear John P, Thank you so much for taking the time to write such a awesome review. My entire staff appreciates your kind words and look forward to your next visit with us. More

Cape Coral, Florida, United States
1 review
4 of 5 stars Reviewed September 4, 2013

I stayed here at the last minute. Made my reservation with my cell phone, they had my Hilton Honors number when I checked in and were very friendly. It was easy to find and there was plenty of parking. In general, it is a great location, very clean - overall good place to stay

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Wendy K, Thank you for taking the time to write a review on my hotel. I am happy that we had a room available for you and that you had a good stay. Next time you are in the area, please stay with us again. Take care More

Destin, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 31, 2013

The hotel is clean and beautiful. We stayed in a king suite. It was well-decorated and had a little kitchenette with a small refrigerator/freezer, wet bar, microwave and lots of counterspace. The living room had a "window" overlooking the center atrium from the fourth floor. The only natural light is way on the other side of the atrium from windows... More

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear CaraAmica, Thank you for taking the time to write a nice review of my hotel. My entire staff appreciates the generous words about their customer service. I am working on trying to get more lighting into the Atrium rooms. Thanks again and come back and see us again. More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

I stayed here several times a week for most of a year. The hotel is great, and the front desk staff really make the difference here. They went out of their way to make my time there great. Shawn, Barry, Fabiola,and (my favorite), Norma really made it like home while I stayed there.

Was this review helpful? Yes 1
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Matthew C, Thank you for the great review. I am very happy that we have given you the kind of experience you expect over the long run. We aim for consistently great service for all guests. Thanks again for the great review and we will see you again soon. More

Bristow, United States
1 review
4 of 5 stars Reviewed August 21, 2013

The front desk staff was very nice, the room was clean and very comfortable, and it was overall a good experience. There was a tour bus full of people that were loud and talked in their rooms until 2 am. Not loud enough to complain about, yet loud enough to keep me from sleeping

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Jennifer T, Thank you for taking the time to write a review of my hotel. I am sorry you did not sleep better but I appreciate your nice words about the hotel and the staff. We hope to see you again very soon. More

felton, United States
1 review
5 of 5 stars Reviewed August 21, 2013

this was a great hotel, staff went out of their way to help us, bed was awesome, price was good. highly recommended. we were in town for a friends wedding and the staff took us there in a shuttle so we did not have to take a cab. the room was clean and easy to find. the room was a... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Tammi M, Thank you very much for the very kind review. Come back and see us again. More

COLUMBIA
2 reviews
5 of 5 stars Reviewed August 20, 2013

This is my home away from home. A place of friendly faces and relaxation. This has been my spot for when I was going through school, excellent place for business and leisure time. I would recommend this hotel to anyone who is looking for relaxation, or quiet time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Tonya E, Thank you for the kind and heartfelt review. We are always striving for the hotel to feel like your home away from home. Take care and we will see you soon. More

Mechanicsburg PA, United States
1 review
4 of 5 stars Reviewed August 12, 2013

The location of this hotel is excellent for the Columbia area and if attending concerts at the Merriweather Post Pavillion. It is also very close to a large shopping mall. I only stayed one night and the air conditioning unit was really loud and annoyed me all through the night. Otherwise it is a very nice hotel and I would... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Sandra C, I am very sorry that our air conditioning unit forced your stay to not be perfect. We are continuing to replace units that are noisy. I am always on the hunt for new technology that will make each room comfortable and noise free. Please come back and give us another try the next time you are in... More

Elkton, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2013

Just got back from the Doubletree in Columbia, Md what a nice time. Went with three of my girlfriends for my birthday. We were greeted with a warm cookie, which was wonderful. Our room was clean and had everything we needed, refrig,microwave, hairdryer, coffee pot, etc. We loved the shuttle that took us to the concert at Merriweather Post Pavillion... More

Was this review helpful? Yes
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear cpsmile, Sounds like you had a great birthday! I am happy that we could help make it a special time. I am sorry that you ran out of supplies in your room, but am happy that we responded in quick order. Come back next year and hopefully there will be a show you can attend. Happy Birthday and take... More

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Additional Information about DoubleTree by Hilton Columbia

Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Columbia Hilton
Hilton Columbia
Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Columbia
#3 Business Hotel in Columbia
#4 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor. Our Columbia, MD hotel is ideal for for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. Guest enjoy amenities that include a 24 hour business center, 24 hour fitness center, complementary WiFi and wired internet access. Start your day with our DoubleTree Breakfast Buffet and wrap it up with dinner and a drink at Morgan's Restaurant & Lounge, our on-site restaurant. And as always, your visit will be welcomed with our signature warm chocolate chip cookie. ... more   less 
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