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DoubleTree by Hilton Columbia

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5485 Twin Knolls Road, Columbia, MD 21045
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DoubleTree by Hilton Columbia
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DoubleTree by Hilton Columbia
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403 reviews from our community

Traveler rating
    216
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    37
    28
    12
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100
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145
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (403)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

either bad luck or else, woke up scratching legs and it was bug beds (Yuck...) Rooms are noisy, I could hear the next door tv and another guy talking. in the morning, I pull out the ironing table, to refresh my close, by night, came back, the table was still at the same place. my experience is that cleaning folks... More 

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice open room with double beds. I stayed three nights and the beds were very comfortable. The staff was friendly and attentive. Breakfast was fresh and enjoyable. I was not affected by the renovations going.

Was this review helpful? Yes 1
Portland, Oregon
Top Contributor
115 reviews 115 reviews
76 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night whilst I was in the area for business. The hotel is easy t find, you can see is on 175 as it is right by it. It is very close to Columbia town center where you can find lots of food and shopping. The hotel was towards the end of some fairly major renovations and... More 

Was this review helpful? Yes 1
richmond, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just needs a few improvements on Internet connectivity and tend to the fitness center in the morning. Great sleep and access. Restaurant is being remodeled but facility and staff are very accommodating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Hartford, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Check if renovations are finished or do not stay here. Normally this hotel provided a good experience but while under renovation the experience was terrible and overpriced. I am hoping it will get back to the service level they provided previously but they do not handle the transition well at all. The "restauarant" during the transition is a small room... More 

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Lisa R, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry that you did not have a good experience. It is our commitment to deliver exceptional service at all times, especially when undergoing renovations, and we clearly failed to do so. Your input will only help us to get better,... More 

State Line PA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was such as wonderful hotel, the staff was amazing. We arrived during a major snow storm and the hotel handled everything, and made us feel right at home. Great experience, would stay there again, and recommend to others.

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Susanne S, Thank you for choosing to stay at the DoubleTree by Hilton Columbia during your recent family trip to the area! I'm very happy that you made it safely from the snow storm and that our amazing team took great care of you. It's wonderful to hear that our team made you and your family feel at home,... More 

Trinity, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent Staff, Nice rooms but elevators need an overhaul otherwise great hotel. Will definately stay at this location again but then again it is the closest Hilton to Johns Hopkins University until the new Homewood suites opens.

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Hello Keith Z, Thank you for staying at the DoubleTree by Hilton Columbia during your recent business trip to JHU! We greatly appreciate your feedback, and I'm very happy to hear that you had an enjoyable experience and found our rooms to be nice and staff to be excellent. I'm sorry about the elevators, but I am happy to inform... More 

Rungsted Kyst, Denmark
1 review
4 of 5 stars Reviewed February 16, 2015

Nice place, nice service - really confortable to be there. Business was taken care of and the hotel did support our need for social activities beside the business. Allthough the hotel was outside the Baltimore center it was easy to reach the center and Mall's

Review collected in partnership with DoubleTree by Hilton

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San Diego, California
Top Contributor
68 reviews 68 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed February 12, 2015

Hotel room and bathroom was very nice and clean. Location was great between DC and Baltimore Area. But the hotel staff was rude, snow in the parking lot needs to be shoveled for people staying there. Also to add to the reason I'm providing them a 2 out of 5 review is because you are know for the famous cookies... More 

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear whytraveldotcom, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very happy to hear that you found the rooms to be nice and clean and location to be convenient. However, I'm very sorry for the issues you experienced with the snow. We do our best to ensure every pathway is clear during... More 

Delaware, Ohio
Top Contributor
148 reviews 148 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 5, 2015

Stayed here while on a business trip to the area. Exterior: the exterior grounds were clean and it appeared presentable. However, there were several portions of the parking lot that had not been cleared of the ice and snow, even though it hadn't snowed for at least a day (or more). It's not off a main road at all and... More 

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Ray R, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry for the issues you experienced. We do our best to ensure our parking lot is completely clear after snow and ice, and I apologize that this was not the case. We will certainly work harder to ensure we provide... More 

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