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DoubleTree by Hilton Columbia

Certificate of Excellence
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5485 Twin Knolls Road, Columbia, MD 21045
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DoubleTree by Hilton Columbia
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DoubleTree by Hilton Columbia
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418 reviews from our community

Traveler rating
    222
    113
    40
    29
    14
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103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Top Contributor
79 reviews 79 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel. It's getting renovated at the moment, but looks like a real nice place. You would never guess the inside looked the way it does because the outside looks kind of plain, but it's a nice hotel tucked away off the main road. Need to drive 1 mile to get to Columbia Mall, so that's pretty easy. Staff are... More 

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Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Although the hotel was nowhere near capacity and my mother and I are well over 60 years of age they put us in a room right in front of the elevator. Noisy all night long. Also it was on the second floor, directly above the restaurant where they are doing construction so the saws started promptly at 7:30 am. I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Air conditioning units, in and out of the rooms are extremely old and noisy. Most rooms look into the lobby, hence noise. The food is no good, I had a simple soup one night that was basically 90% salt. The following night the burger was burned black. Very difficult to find even with a GPS, the access road is 'hidden'... More 

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pensacola, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Very quiet hotel tucked away in the trees but near many of the amenities that Columbia, MD has to offer. There is construction going on in the lobby and dining room area but it was of no hindrance to my stay.

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Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We always stay at this hotel when we visit Baltimore area. The staff and hotel are wonderful. We are Hilton Honors members and always have easy check in and check out. The location is close to great places to eat (not walking distance) and shopping. It is tucked away from busy areas and the grounds are clean and nice.

Review collected in partnership with DoubleTree by Hilton

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Contributor
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

On the evening of 5/16/2015 I arrived to this hotel after long traveling and cancelled flights. I get to the front desk to begin the check in process, I give my name and payment. I ask are there any Diamond upgrades ? The agent / night manager says " I don't belive we would seeing how were sold out due... More 

Was this review helpful? Yes 1
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Maurice W, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry for the issues that you experienced at our hotel. We strive to deliver personal, caring service to every guest, and I apologize that we failed to deliver the level of service that DoubleTree is known for. Your feedback will... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago

DoubleTree Columbia is where we always put up our family when we have more guests than we have room. It is always a positive experience, with fair prices, nice accommodations, and warm cookies (our grown children really like the cookies!).

Review collected in partnership with DoubleTree by Hilton

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SCHAUMBURG
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in town for a concert and meeting some new friends at the Double Tree. After a discrepancy with the person who reserved the room, Shaun, Regina and their team went above and beyond to satisfy her. I was impressed by how calm, polite and accommodating they were. Thank you for your hospitality and the wonderful bar area with... More 

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Levittown, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel rooms are all renovated-2nd yr staying here - very clean - good location. Love the warm chocolate chip cookies. Shuttle service is a plus. Restaurant & bar were under construction, but Hotel was accommodating.

Review collected in partnership with DoubleTree by Hilton

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Cary, NC, United States
1 review
3 of 5 stars Reviewed April 20, 2015

My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Rotimi O, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. We strive to deliver exceptional service to all of our guests, and we will continue to train and work with our team members to ensure every guest experiences the personal, caring service that DoubleTree by Hilton is known for. Thank you again,... More 

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