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DoubleTree by Hilton Columbia

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5485 Twin Knolls Road, Columbia, MD 21045
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DoubleTree by Hilton Columbia
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DoubleTree by Hilton Columbia
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415 reviews from our community

Traveler rating
    222
    112
    39
    28
    14
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102
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150
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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pensacola, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very quiet hotel tucked away in the trees but near many of the amenities that Columbia, MD has to offer. There is construction going on in the lobby and dining room area but it was of no hindrance to my stay.

Review collected in partnership with DoubleTree by Hilton

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Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We always stay at this hotel when we visit Baltimore area. The staff and hotel are wonderful. We are Hilton Honors members and always have easy check in and check out. The location is close to great places to eat (not walking distance) and shopping. It is tucked away from busy areas and the grounds are clean and nice.

Review collected in partnership with DoubleTree by Hilton

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Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

On the evening of 5/16/2015 I arrived to this hotel after long traveling and cancelled flights. I get to the front desk to begin the check in process, I give my name and payment. I ask are there any Diamond upgrades ? The agent / night manager says " I don't belive we would seeing how were sold out due... More 

Was this review helpful? Yes 1
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Maurice W, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry for the issues that you experienced at our hotel. We strive to deliver personal, caring service to every guest, and I apologize that we failed to deliver the level of service that DoubleTree is known for. Your feedback will... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago

DoubleTree Columbia is where we always put up our family when we have more guests than we have room. It is always a positive experience, with fair prices, nice accommodations, and warm cookies (our grown children really like the cookies!).

Review collected in partnership with DoubleTree by Hilton

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SCHAUMBURG
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a concert and meeting some new friends at the Double Tree. After a discrepancy with the person who reserved the room, Shaun, Regina and their team went above and beyond to satisfy her. I was impressed by how calm, polite and accommodating they were. Thank you for your hospitality and the wonderful bar area with... More 

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Levittown, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel rooms are all renovated-2nd yr staying here - very clean - good location. Love the warm chocolate chip cookies. Shuttle service is a plus. Restaurant & bar were under construction, but Hotel was accommodating.

Review collected in partnership with DoubleTree by Hilton

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Cary, NC, United States
1 review
3 of 5 stars Reviewed April 20, 2015

My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not what you expect at normal Doubletree hotel in term of quality service. My stay experience was okay. Not... More 

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Rotimi O, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. We strive to deliver exceptional service to all of our guests, and we will continue to train and work with our team members to ensure every guest experiences the personal, caring service that DoubleTree by Hilton is known for. Thank you again,... More 

Danville, Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

The service, room and amenities were as expected, first class. There is construction going on so that took away from the pleasure. The cost was high but what you would expect from a Hilton. I would stay again should the need arise.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Helena, Montana
1 review
5 of 5 stars Reviewed April 9, 2015

This is my 2nd stay at the Hotel and the staff are extremely friendly. Shaun at the front desk was friendly when I checked in the 2nd time and genuinely cared about my needs. Construction was going on during my stay, however they were good about being quite during the evenings and mornings. They also did a good job cleaning... More 

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Washington D.C.
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2015

***IMPORTANT*** I parked on a bed of nails, there were at least 10 nails in the spot where I parked. I notified a manager and walked him out to see it. He said there was a lot of construction going on. I have an SRT where my tires are $2000 a set... I really would not like to get nails... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Hello musican7777, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. We greatly appreciate your feedback, and I'm really sorry that there were nails in the parking lot, and I'm glad that your tires were not damaged. Though we are under construction, we work with our general contractor closely to ensure we keep our... More 

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