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DoubleTree by Hilton Columbia

3.0 of 5 5485 Twin Knolls Road, Columbia, MD 21045
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Certificate of Excellence 2014
DoubleTree by Hilton Columbia
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DoubleTree by Hilton Columbia
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380 reviews from our community

Traveler rating
    211
    100
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    25
    9
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96
71
34
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Suffolk, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Very economical. I was very happy with the price. The hotel was clean and the location is quiet and there is plenty of free parking. I would strongly recommend this location if you are visiting Columbia and/or the surrounding area. The hotel looks and feels very modern.

Review collected in partnership with DoubleTree by Hilton

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staten island, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk was helpful and friendly. They took care of check in and check out quickly and efficiently. The room was clean and well furnished. Hotel staff was pleasant and friendly. We had a problem with the heating system when we first checked in we told the front desk and it was taken care of right away.

Review collected in partnership with DoubleTree by Hilton

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Savannah, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at this location 3-4 times a year when visiting my daughter. The accommodations were excellent. This stay, however, was interrupted by a brief period where there was no hot water In the AM of the second day. The engineers were on task and repaired the problem. Otherwise, it was another excellent experience.

Review collected in partnership with DoubleTree by Hilton

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National Harbor, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Every Thanksgiving we visit family in Columbia, Maryland. Previously we've always stayed at another hotel but after a few years we've been less and less satisfied. Just before I called the other hotel to make reservations for this year I read their reviews. One review indicated a mousetrap located under the bed. A big No No!!! So I called DoubleTree... More 

Review collected in partnership with DoubleTree by Hilton

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Santa Clarita, California
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to the east coast for a quick weekend trip and ended up staying at the DoubleTree by Hilton in Columbia, MD. Great location with a short and easy drive from BWI and the room was very nice - nothing fancy but very clean, quiet, and comfortable. I never sleep well the first night on the road but that night... More 

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Kansas City, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

We were told at checkin that water was off due to scheduled maintenance. Arrived late due to travel delays. Staff was nice, room was nice, but really??? no running water and they planned it. They had email contacts for guests. Could they not have contacted us? They gave out free water bottles, but bathrooms were out of service with no... More 

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Cindy K, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm really sorry about the water issue that you experienced. Our hotel needed to complete necessary work and unfortunately, our water had to be shut down for a short period of time. We of course were trying not to inconvenience any of... More 

Raeford, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

No running water upon arrival. Staff did not inform us of this prior to our arrival, they did not offer me water or anything to make the situation more manageable. I understand that maintenance needs to be conducted from time to time, but the staff did not have any sympathy or an interim resolution to attempt to make the guest’s... More 

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Erin K, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Columbia. I'm very sorry about the issues that you experienced at our hotel. I apologize for our water being shut off upon your arrival. I appreciate your understanding of maintenance requirements, but there is no excuse for the complete lack of service and... More 

Deerfield Beach, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I have two complaints - The shampoo and conditioner is not replaced daily. Regarding room service, the soup was cold and you should serve bread and butter with a full meal. Also, I ordered diet coke with my meal. The can of soda was bad. Diet soda goes bad after a few months. That was disappointing.

Review collected in partnership with DoubleTree by Hilton

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Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Ina F, Thank you for choosing to stay at the DoubleTree by Hilton Columbia, MD. We greatly appreciate your feedback, and I'm very sorry to hear that you experienced issues during your stay. I apologize for the lack of shampoo and conditioner provided during your time at our hotel. We never want our guests to have to think about... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Coffee pot broken in the room, had to beg in the resturaunt for coffee each morning.they serve coffee in the lobby till 6am? After that you are stuck with the mud that is in the room, Really? They cleaned my room on the first day and threw out my toothbrush and mouthpiece and then did not clean my room again... More 

Was this review helpful? Yes
Michael A, General Manager at DoubleTree by Hilton Columbia, responded to this review

Dear Patrick K, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton in Columbia, MD. I'm very sorry for the issues that you experienced at our hotel, and I apologize for the complete lack of service that you encountered. There is no excuse for coffee not being available in the lobby or your room, and... More 

Port of Spain, Trinidad
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My first experience with DoubleTree was very good. I would stay here again on my next trip. The room was clean, comfort and classy. The front desk personnel were very professional, helpful and friendly. I would recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Columbia

Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
Number of rooms: 152
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TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hilton Hotels, Cheap Tickets, getaroom.com, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Columbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Hilton Columbia
Hotel Style:
#1 Romantic Hotel in Columbia
#1 Best Value Hotel in Columbia
#5 Family Hotel in Columbia
#5 Business Hotel in Columbia

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