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Hilton Garden Inn Columbia

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8241 Snowden River Parkway, Columbia, MD 21045
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Hilton Garden Inn Columbia
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246 Reviews from our TripAdvisor Community

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Traveler rating
    99
    73
    42
    18
    14
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55
47
28
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (59)
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There are newer reviews for Hilton Garden Inn Columbia
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Beavercreek, Ohio
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 7, 2012

This property is not new, but my room was mostly clean and updated. Very nice staff, and a good location for my business needs. In-room Wifi worked great which was essential to me. Room temperature control worked well and wasn't too noisy. Room was nicely sized and appointed. Bed was comfy, and my top-floor corner room was quiet. I liked... More 

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New York City, New York
Level Contributor
707 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 1,887 helpful votes
5 of 5 stars Reviewed November 18, 2012

This was a very clean place. very accommodating staff. A quiet place, great breakfast included. well located. Really a find. I stayed two days, my friends three . I have never been in Columbia Maryland before, we visited an old friend, found this place online. (actually my wife did) We all had pleasant stays. Jeremy T

Was this review helpful? Yes 3
Level Contributor
258 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed November 14, 2012

Love my Hilton points! HGI is the same in every city...you know what you are getting which is dependable and a good thing. This location is convenient...not too far off of Rt. 95. Complimentary coffee & Tea were off to the side of the check in desk, cookies were waiting on the counter...and also on the check in counter was... More 

Was this review helpful? Yes 1
Alberta
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 12, 2012

Clean rooms and everything is nice and convenient. Didn't notice it until we the last day but the couches and chairs in the common areas on thee main floor have some rips and tears. Really the only eyesore in the whole place Very friendly and professional staff Great snacks Food was awesome (the cook, big black guy, is super nice... More 

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Los Angeles, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

Room was clean and well appointed.maid service good. Breakfast had large menu and was a good value. Other food opportunities nearby. The location is convenient to all of Columbia. This is good value particularly with their low weekend rates. One suggestion is that they install treads in the tub as it was very slippery.

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Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 11, 2012

Good hotel except that the fire alarm went off several times one night. Did not look like the staff on duty really knew what to do.... Had her head down on the computer while guests were walking around confused as to what was happening. There could have been someone letting people know that it was a false alarm and apologizing.... More 

Was this review helpful? Yes 3
George P, Manager at Hilton Garden Inn Columbia, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay and if you were given any impression that our concern was anything but to correct the problem quickly and to everyone satisfaction. Your satisfaction is very important to us and we appreciate your feedback about the fire alarm situation you and your family... More 

columbia maryland
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 9, 2012 via mobile

I have stayed at this hotel in the past and like going back to it. However this stay was not a good experience. This was a two night stay. Day one the fire alarm went off in the afternoon. The manager on duty wrote a note to the guest and gave us a free breadfeast. Day two the fire alarm... More 

Was this review helpful? Yes 3
George P, Manager at Hilton Garden Inn Columbia, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay and if you were given any impression that our concern was anything but to correct the problem quickly and to everyone satisfaction. Your satisfaction is very important to us and we appreciate your feedback about the fire alarm situation you and your family... More 

New York, NY
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 22, 2012

Our room was clean and hotel was ok, two major problems though, and it appears others have faced them too! 1. The address for the hotel is wrong in the Hilton app for iphones - it says 8600 Snowden which is almost a mile away and is a nursing home. The actual address is: 8241 Snowden River Parkway, Columbia, Maryland,... More 

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Germantown, Maryland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 20, 2012

After reading the other reviews, I have to think that the Hilton Garden Inn is listening to the critics. We stayed over night and loved the service we received. The hotel lobby and environment was very clean and inviting. The front desk staff were friendly and accommodated our many requests during our short stay. I loved the 24-hour pantry, which... More 

Was this review helpful? Yes 2
Goshen, New York
Level Contributor
183 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed August 12, 2012

Upon checking in the desk clerk did not give us breakfast coupons or bottles of water. I thought these may have been placed in the room. Unfortunately, this was not the case. Back down to the desk to get these items. As a diamond member, these items are automatically included. However, I was upgraded to a jr. suite. Also found... More 

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