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Hilton Garden Inn Columbia

3.0 of 5 8241 Snowden River Parkway, Columbia, MD 21045
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Certificate of Excellence 2014
Hilton Garden Inn Columbia
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Hilton Garden Inn Columbia
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210 reviews from our community

Traveler rating
    81
    65
    36
    17
    11
See reviews for
43
40
24
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (210)
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    (56)
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    (65)
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    (59)
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2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel while visiting family. My room was not nice, dirty quite frankly. Was awoken 2 times by noise in the corridor. Front desk seemed not to care at all Food was not good, I got expired milk and that made me I'll Will not come back

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Baltimore, United States
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The room was very clean but some of the hotel equipment was not well maintained - pool area, air conditioning and heater. Not what I expected from a Hilton hotel. The guy at the front desk seemed new and did not appear well trained. Otherwise, the hotel was in a good location and the external and common areas were clean... More 

Review collected in partnership with Hilton Garden Inn

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Shelby, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Kitchen staff was very UNPROFESSIONAL with regards to personal appearance , service was terrible and food quality was horrible. Silverware was filthy dirty and when asked to replace, the gentlemen that provided replacement silverware was unprofessional, shirt untucked and terrible people skills. The replacement silverware was just as filthy as the original. Meal that was served had hair in it,... More 

Review collected in partnership with Hilton Garden Inn

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Sterling, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay was warm and welcoming. The staff was polite and willing to assist ensuring that you receive first class service. My room was alway claean and neat upon my return. I would recommend Hilton Garden to everyon for business an personnal travel.

Review collected in partnership with Hilton Garden Inn

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Sacramento, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I got into Baltimore very late that night and was greeted by a helpful agent at the front desk who was very kind and polite. Digital check-in was great and they even upgraded me without request. The room was spacious and comfortable and the rate was unbeatable. Highly recommended, the staff was the best part--so friendly.

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

I travel and stay to Columbia often for work, stayed at this hotel and had some issues which would cause me not to return. Noise issues with room next store, complained but received a less than empathetic response. Beds had valleys in them, probably time to replace them Room was so so, hairs in the tub. Location for me was... More 

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Columbia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

it was fine overall. The room needed some maintenance to make it cleaner. The digital check in rooms should have been checked more to ensure a good stay. I stay at Hilton Garden Inns often and this one was below the usual quality.

Review collected in partnership with Hilton Garden Inn

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Tunkhannock, Pennsylvania
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Normally I have no complaints with this hotel, however, this time was very unpleasant. I am a HHonors member and as such, there are certain perks like bottled water that come with it. When I asked for this at the desk, I was given attitude by the nightclerk and informed that there was water in the room (there was not).... More 

Review collected in partnership with Hilton Garden Inn

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Edmond, Oklahoma
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 20, 2014

Staff was very helpful. Room was quite comfortable. There was a microwave and mini fridge. A noise issue, other guests was handled in a reasonable time. The front desk clerk gave me a list of eating places, nearby, with driving directions.

Review collected in partnership with Hilton Garden Inn

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JDavisTGO, General Manager at Hilton Garden Inn Columbia, responded to this review

eas15, We are glad that you enjoyed your stay with us. All hotels have issues from time to time, but as you have stated, it's about how they are handled. I hope that the next time you are in town we will get to see you again. Sincerely, Jason Davis Sr. More 

1 review
5 of 5 stars Reviewed November 9, 2014

Beautiful lobby area with fireplace. The staff was very helpful and accommodating. There was trouble with the hot tub one day and the maintenance man on duty gave my family and I free breakfast vouchers for our inconvenience. The rooms are comfortable also! All in all it was a fantastic experience

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Additional Information about Hilton Garden Inn Columbia

Address: 8241 Snowden River Parkway, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Columbia Hilton Garden Inn
Hilton Columbia
Hotel Style:
#7 Business Hotel in Columbia

17 photos of this hotel

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