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Hilton Garden Inn Columbia

3.0 of 5 8241 Snowden River Parkway, Columbia, MD 21045
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Certificate of Excellence 2014
Hilton Garden Inn Columbia
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Hilton Garden Inn Columbia
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219 reviews from our community

Traveler rating
    84
    68
    38
    17
    12
See reviews for
47
41
25
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hampton, United States
2 reviews
5 of 5 stars NEW

Great experience. My family enjoyed the hospitality shown to us at the Hilton Garden Inn in Columbia MD. It was clean, fresh, and inviting...just like we were staying with close friends. The food was good, the staff were friendly, and the amenities were great. The complementary fruit infused water and fresh cookies in the lobby was also a nice touch!

Review collected in partnership with Hilton Garden Inn

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2 reviews
4 of 5 stars Reviewed 1 week ago

We had a great experience....just wishing we had an opportunity to enjoy breakfast as a family before taking off for our journey. Other than that....all was GREAT! The location was wonderful. Dunkin Donuts was easy access and there was a GREAT restaurant nearby.

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asheville, nc
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay at the Hilton Garden Inn. The front desk staff was kind and helpful. AND our host for our conference at the Hilton Garden Inn, Joshua, was outstanding in every way. We are grateful when we have people like Joshua going the extra mile to make sure we had everything we needed during the day.

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espinal1974, Assistant General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for taking time from your busy schedule to letting us know about your stay with us. I also want to thank you for acknowledging my staff for there 100% dedication they have for our hotel. Next time you are in town and planning to stay with us please contact me directly so that I take care of you... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2015

the hotel in general seemed nice. The breakfast was great with a wide selection of just about everything you could want and great fruit even in the winter. The bed was extra comfy and the room service was very tasty!! The rooms however looked like they were designed in the 80's. The shower water pressure was awesome but there was... More 

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Milwaukee, United States
1 review
1 of 5 stars Reviewed January 21, 2015

Hotel has changed signifcantly with poor service in both the room accomidations as well as food service and resturant. Other options in the area that would make it more accomidating for business travels.

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espinal1974, Assistant General Manager at Hilton Garden Inn Columbia, responded to this review

Aimee K, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I want to apologize for the bad experience you had on your last visit with us. It is a pleasure to announce that we have in place... More 

TUNNELTON
2 reviews
4 of 5 stars Reviewed January 7, 2015

Was in town for funeral, able to get early checkin without any problems, front desk staff extremely nice and quick...always a smile. Couple little quirks with the room, but nothing major as to effect a room change, just reported them at checkout. Everything was very nice and clean. Jr suite worth it for extra space on a couple day stay.... More 

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Greenwich, Connecticut
1 review
5 of 5 stars Reviewed January 2, 2015

I have very high standards and this hotel exceeded them! This hotel was sparkling clean, the front desk staff was efficient and professional. My room spelled clean, bathroom perfect and bed was comfortable with lots of pillows to choose from. This is definitely the hotel for me when I'm traveling to Columbia.

Review collected in partnership with Hilton Garden Inn

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espinal1974, Assitant General Manager at Hilton Garden Inn Columbia, responded to this review

Dear “Ellebelle6226 Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked that our hotel exceeded your expectations and that you noticed our friendly and helpful staff. Our staff takes pride working at our hotel, We want you to feel like you are at home while you are staying... More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

Stayed here for 6 nights. The quality and cleanliness of the room was on a par with other HGI's I've stayed at...very good. Other than the food service staff, service was delivered spectacularly. Excellent front desk, room service, and maid staff. Everyone I came in contact couldn't do enough for me. I was particularly impressed with the quality of the... More 

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1 review
3 of 5 stars Reviewed December 30, 2014

I have been staying at the Hilton Garden Inn Columbia on and off, but when I am here it’s usually for a couple of days. The front desk staff was very pleasant and helpful. My room was clean and looked the same every time i checked in. Now, let’s get to the down side.... Breakfast. The server at the time... More 

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2 reviews
1 of 5 stars Reviewed December 22, 2014

Stayed at the hotel while visiting family. My room was not nice, dirty quite frankly. Was awoken 2 times by noise in the corridor. Front desk seemed not to care at all Food was not good, I got expired milk and that made me I'll Will not come back

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Additional Information about Hilton Garden Inn Columbia

Address: 8241 Snowden River Parkway, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Columbia Hilton Garden Inn
Hilton Columbia
Hotel Style:
#7 Business Hotel in Columbia

18 photos of this hotel

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