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Sonesta ES Suites Columbia

Certificate of Excellence
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8844 Columbia 100 Parkway, Columbia, MD 21045
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Sonesta ES Suites Columbia
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Sonesta ES Suites Columbia
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161 Reviews from our TripAdvisor Community

Traveler rating
    67
    54
    18
    12
    10
See reviews for
42
33
19
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (52)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (34)
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    (29)
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There are newer reviews for Sonesta ES Suites Columbia
See the most recent reviews
1 review
5 of 5 stars Reviewed March 13, 2015

My family and I moved back to Maryland from Japan in January. We chose the Sonesta for our temporary home. We checked into the hotel in January 2015 and Will be here until March 31, 2015. I gave the hotel five stars only because of how friendly the front desk staff and the GM has been. There's one person in... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you so much for the wonderful review and comments and we absolutely just love having you here at Sonesta. It is simply a pleasure and privilege for us to be able to provide you our service and accommodations and please let us know if there is anything we can ever assist you with during your stay. You are much... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 of 5 stars Reviewed March 11, 2015 via mobile

Stayed here again first week of March for business, the rooms are ok, nothing special. Bed was a bit hard for my liking. TV channels were fuzzy, called to report to front desk and the agent was rude, almost throwing the issue back on me. Just did not feel taken care of in the hotel Toilet seat had a black... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

We so much appreciate your choosing our hotel and I was disappointed you stated you experienced some challenges that are not typical of our hotel. My sincerest apologies for any inconvenience you endured and I can personally let you know your patronage and the opportunity you presented to us is invaluable to our hotel. My commitment to you is wholeheartedly... More 

1 review
5 of 5 stars Reviewed February 17, 2015

The Sonesta overnight stay was a surprising visit. Arriving through the front doors, being greeted by a very friendly desk clerk, instantly gave me a comforting feeling that we would not have any confusion with our stay. The hotel décor, contemporary style, showed the cleanliness. I always appreciate when I can stay at a hotel that has staff with professionalism... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

What a pleasure to have you here at Sonesta and we are so delighted you found the accommodations stunning and comfortable. We have multiple amenities for all of our guests to enjoy and we are all so glad you were able to take advantage of those. Our entire team is committed to ensuring every guest has a remarkable stay and... More 

Binghamton, United States
2 reviews
5 of 5 stars Reviewed February 5, 2015

We have stayed five times at Sonesta and will return soon for our sixth stay. Comfortable beds, ample (but not over-large) breakfast, and fast elevator. Only wish is for trays in the breakfast room to carry food back to the room for those whose disabilities make them less mobile.

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

It was just wonderful to have you here at our hotel and thank you for taking the time to share your experience. We love taking care of our guests and any time anyone needs any type of accommodation, we definitely will ensure our guests are taken care of. You are much apprecicated here at Sonesta ES Suites and we all... More 

Carlisle, Pennsylvania
Top Contributor
94 reviews 94 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

This was our third stay in this hotel. We have family in the area and this is a nice hotel in the neighborhood. The rooms are always clean and well maintained. we prefer the third floor so we don't get noise from floors above. The kitchen is well equipped for an extended stay. The bed is comfortable and the room... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you and congratulations on that being your third stay here at our hotel. We so much enjoyed welcoming you back and appreciate the wonderful feedback. We love taking care of our guests and ensuring everyone has a fantastic stay so please come back and see us again soon. You are much appreciated here at Sonesta and if there is... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

Last night was our 5th stay at Sonesta, Columbia, MD. It was our first stay since the renovations were complete. The new lobby, dining area, and rooms are very clean. They are not however, in our opinion, nearly as comfortable and inviting as was previous the case prior to renovation. Our room (110) was brand new, yet the shower curtain... More 

Was this review helpful? Yes 3
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

What a pleasure to have welcomed you back to Sonesta and thank you so much for staying with us. Our newly renovated hotel is getting rave reviews and I do apologize you stated you expereinced a couple of issues while you were here and I appreciate you bringing that to my attention. We have procedures in place to ensure when... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed January 13, 2015

Spent most of the last year staying at this hotel for 2-3 nights. Despite some small inconveniences due to their renovations, the staff were always friendly and helpful and the level of service was superb. Even prior to the lovely renovations that were completed in the autumn, the rooms were well appointed and I was able to cook decent meals... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you so much for your wonderful review and we look forward to your return to Sonesta. I was delighted to hear you really enjoyed the amenities that were provided to you in your guestroom as well as the service our front desk staff and entire team were able to provide you. Thank you so much for the recommendation and... More 

Portland, Oregon
Top Contributor
305 reviews 305 reviews
68 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed January 13, 2015

Easy in, easy out. Comfortable lobby. Comfortable room with usual amenities. Small store by front desk carried most of what I'd need, including bathroom supplies, assorted soft drinks and water, and snacks. I look forward to my next visit.

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

We are all so glad to hear you will be returning for another visit and we are all so glad you enjoyed your stay with us. Our entire team is committed to ensuring our guests have a wonderful experience at Sonesta and we all look forward to welcoming you back soon. Thank you again for sharing your experience with us... More 

SOUTHWICK
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

Modern attractive accommodations ... pillow top king size bed ... fluffy towels ... excellent toiletries flat screen TV ... small stove and refrigerator ... small collection of pots - pans ... quiet ... free supper and b'fast ... helpful, friendly staff ...

Was this review helpful? Yes 1
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

It was truly a pleasure to have you here and thank you so much for allowing us to be of service. We are all so glad you enjoyed your stay. We continually strive to improve our product and service for our guests and if there is anything we can ever do in order to enhance your stay with us next... More 

Glen Burnie, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

This was my first time I have stayed in a Sonesta property. I was pleasantly surprised. Karan, at the front desk was very nice and informative.the room was spacious and clean. Contemporary design had a calming, homey feel. Bed was super comfortable. It had a sedative affect. We had such a great night we opted to stay another night. Mohammed... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

It was great to hear you choose to stay an extra night and we were privileged to have you here at Sonesta. We so much appreciate you taking the time to review our hotel and we all just loved having you here. We all look forward to welcoming you back to Sonesta and have a wonderful upcoming New Year. More 

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