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Sonesta ES Suites Columbia

Certificate of Excellence
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8844 Columbia 100 Parkway, Columbia, MD 21045
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Sonesta ES Suites Columbia
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (52)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (29)
All months
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

to be fair, the place was like a warzone under construction but the rooms were new and nice, all were suites but I cant give a fair review without staying again after the construction is over. We literally had no check in desk, we went to a room with a folding table and had to walk over paint buckets.

Was this review helpful? Yes
Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice clean comfortable home away from home. They have cook top stoves dishwasher microwave full size fridge with icemakers dining room table and sofa to relax in front of tv real dishes and glasses and silverware full set of pots and bowls if you wanna cook. Outdoor pool out door grill. Nice to relax or romantic getaway

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CT
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were here again for the Capital Jazz Fest. Our two bedroom suite was clean and comfortable. They have a very relaxed lounge area inside and out , where we spent most late evenings socializing and cooking on the grills. Very friendly and helpful staff. Walking distance ( for me, I enjoy walking) to Giant , 7-11 and other shops.... More 

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Bahij B, General Manager at Sonesta ES Suites Columbia, responded to this review

It was wonderful to have you here at Sonesta ES Suites and we were so thrilled you chose us.Thank you for your feedback regarding the staff and the facility as well as your comment regarding breakfast. We look forward to welcoming you back. More 

Freehold, New Jersey
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to Columbia for a bridal shower and a change of plans on my day of travel made me want to be closer to Ellicott City. I knew this was a new property and found an ADA compliant Suite with 2 beds, which worked as I was traveling with my Mom. You can tell the hotel is brand new... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

It was just wonderful to have you here at Sonesta ES Suites and we were so thrilled you choose us. If there is anything any of us can ever assist you with in order to enhance your stay even more with us when you visit us again, please let us know and it will be our pleasure to oblige. We... More 

Virginia Beach, Virginia
1 review
3 of 5 stars Reviewed 2 weeks ago

Reserved mobility accessibility room, called two days prior to confirm. Arrived late on Friday evening after traveling for 4 hours. At check in I confirmed the room was accessible and they said yes, it has a door bell. Unfortunately door bell does not help someone with mobility issues. I demanded the room which was reserved and was told that they... More 

Review collected in partnership with this hotel

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Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

We sincerely apologize about the room type mis-communication and I am sorry you had to expereince that issue. Our goal is to stive to ensure all of our guests are given the room type they book and I have reinfirced our communication policy with our team. We really loved having you here and we would love to have you visit... More 

Wilson, Wyoming
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel stay was EXTREMLY BAD ! My reservations were changed three times unknowingly to me! Will never stay here again or recommend this place to anyone Management was not helpful at all!!!!!!!!!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

This was not a typical review of our hotel and I sincerely apologize your reservation had to be amended. There were circumstances beyond our control that limited our availabiltiy which is why we booked you at no charge in an additional Studio Suite. I hope you found the end resolution satisfactory and we all would truly be privileged to have... More 

Bristow, Virginia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Disappointed that the hotel web site promotes free breakfast and afternoon cocktails and we were even given a flier about these amenities when we checked in, but when we went looking for the cocktails we were told they had no liquor license yet! And when we went looking to grab a quick breakfast as we left at 725am, we were... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you so much for staying with us and I really apprecaite you taking the time to write a review regarding your stay. I was glad to hear you liked the accommodations and sincerely apologize about the inconveniences you encountered during your stay that is not typical of our hotel. We are in the process of obtaining the liquor license... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is beautiful has a great staff, who are very nice and helpful. The hotel is very people friendly it offers complimentary breakfast and dinner. It is also very nice outside as well as inside very nice rooms. My coworkers and I really enjoyed it.

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you so much for allowing us to be of service and we are all so delighted you enjoyed your stay. We so much appreciate you taking the time to write a review regarding your experience here at Sonesta and we all hope to welcome you back very soon. You are much appreciated here at Sonesta ES Suites Columbia. More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in a few hotels the past two years. I'm learning that name brands do not guarantee quality. After being burned by a famous name on my previous hotel stay in Baltimore, I decided to visit Columbia MD. Sonesta offered a booking within my budget, so I chanced this unfamiliar brand. I chose well. Very tasteful decor. Sitting area.... More 

Was this review helpful? Yes
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

Thank you for your wonderful review and we all just loved having you here. Our entire team is committed to ensuring we provide our guests with wonderful accommodations and great service and we were so glad to read that you will be returning to visit us again. Thank you again for choosing Sonesta ES Suites Columbia. More 

Baltimore, Maryland
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

I was very impressed when I walked in the Sonesta. The hotel was updated, modern, and appeared very clean. The gentleman who checked me in wasn't the friendliest, but I did not let him bother me. He could definitely use a customer service class, however the young lady I interacted with the next morning was very professional and approachable. My... More 

Was this review helpful? Yes 1
Neil H, General Manager at Sonesta ES Suites Columbia, responded to this review

We so much appreciate you choosing Sonesta and we are all so delighted you enjoyed your stay. Please come back and see us again soon and we all look forward to welcoming you back. Thank you again for sharing your experience. More 

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