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SpringHill Suites Columbia

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7055 Minstrel Way, Columbia, MD 21046
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SpringHill Suites Columbia
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220 Reviews from our TripAdvisor Community

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Traveler rating
    129
    60
    21
    5
    5
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70
30
10
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (220)
  • Mar-May only
    (70)
  • Jun-Aug only
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There are newer reviews for SpringHill Suites Columbia
See the most recent reviews
Maryville, Tennessee
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 20, 2015

The staff is very pleasant, the rooms are clean and the breakfast is delicious and has a good variety of fruit, yogurt and hot breakfast items. The indoor pool is a great way for families to enjoy their stay.

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Carolyn M., Thank you for taking the time to post a review of the SpringHill Suites Columbia. I appreciate your kind words regarding the cleanliness and quality of the breakfast during your stay. The hotel team does a great job with ensuring our guests comfort. Thanks for acknowledging their efforts. Please know you are always welcome and we look forward... More 

Bedford, New Hampshire
1 review
5 of 5 stars Reviewed May 12, 2015

Hotel staff is always very friendly and makes sure my stay is enjoyable. I stay at this hotel about 3 times a month and I am never disappointed. The room is always clean when I arrive and during my stay. Breakfasts are always good as well, both hot and cold choices with numerous choices.

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Michael03110, Thanks you for posting and for your continued loyalty. Your thoughtful comments about the team, the housekeepong staff's efforts to provide clean rooms and the breakfast are appreciated. The team here at the SpringHill Suites Columbia is committed to provide a great stay, every time someone stays with us. It is nice to know when we are successful! I... More 

Midlothian, Virginia
1 review
5 of 5 stars Reviewed May 10, 2015

I am a business traveller and sometimes visit the area with my family. This hotel is excellent for a family stay or a business stay. Excellent customer service and clean rooms. All the staff are very freindly and nice. Very good breakfast in the morning as well. Its always a nice stay for me its like home away from home.... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Imran S, Fantastic! Thanks for posting such thoughtful and kind sentiments. I appreciate your recommendation as well for both business and personal travel! We have a great team who tries like crazy to offer our guests everything they need. It is great to hear when they perform so well that someone feels the need to post nice comments like this.... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed May 10, 2015

Lisa made our night, by the excellent customer service she provide while we prepared for my sons prom. She accommodated us in very way with a smile. She greeted us with a warm welcome and make sure our stay was memorable. She was absolutely the best. I will definitely stay again. Lori & family & friends

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

l_l_white70, Thank you for you kind comments about Lisa and her being able to take good care of you, your family and friends for the prom! Lisa just recently came back to work for us after having been out for a couple of months to take care of her Mom. She was missed and it is great to have her... More 

Freehold, New Jersey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

While away from home almost every week, SpringHill Suites at Columbia has become a second home. The hotel provides comfort, quite and close to fantastics Gyms and restaurants. On arrival, I am always greeted with huge smile and welcome by friendly front desk staff (Rhonda, Jisselle, Angie, Jamira and Mr. P.), upon check out, Imani or Kim are there to... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Mauyyad A, WOW!!! Thank you very much for adressing so many folks who you have had interactions with here at the SpringHill Suites Columbia! What a testimonial or the efforts that so many put forth each day for our guests. Thank for the recommendation as well. We are close to many things that guests need and will soon be having... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed May 5, 2015

I have been staying at this hotel for the past 6 months and find the staff to be very helpful and facilitating. The hotel is comfortable and the facility has been kept up well. The manager is very helpful and makes sure that a room is ready when I arrive.

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Barry G, Thank you very much for posting your thoughts regarding your stays at the SpringHill Suites Columbia! We appreciate your loyalty and comments regarding the team! We really do have a great group of people working for us and they do a wonderful job of addressing guests needs. Look forward to having you stay with us again! Chuck Chandler,... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 4, 2015

I can't go into much detail, because the front desk officer might have our contact info. That's how scared and traumatized i am from this experience. We've been booking in this hotel the past 7 years, everytime we visit but this is the first time we had this shocking experience. We had a late check in and the place was... More 

Was this review helpful? Yes 3
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

shi s, I am very concerned about the tone of this post and would really appreicate the opportunity to discuss this with you directly. My contact information is below. I would be happy to call you at your convenience if you would send me a number and good time to call. Thanks for posting and I hope to talk with... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 2, 2015

We stayed here in late April for a family trip. The rooms are nice and spacious, but nothing special. The front desk, however, is a disaster! The staff are never at the desk and they are completely unhelpful. We asked about a place for breakfast and the staff member had no suggestions whatsoever, telling us "you know where IHOP" is,... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Erethel, Thank you for taking the time to post. I am terribly sorry for your experience with the desk. It is very unusual for us to get a complaint like this and I would appreciate the opportunity to learn more about your stay and the issues you had. Please feel free to reach out to me at the number or... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 28, 2015

On the road the majority of the year. This wins worst Marriott product of 2015. The walls are disturbingly thin, allowing you to hear things you can't unhear. (Of course, the benefit is that you can join a colleague's conference call from your own room.) The beds are incredibly uncomfortable and will surely give you some restless sleep...if that's what... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Steve H. Boy, I am really sorry for the expereicnes you had at our hotel and would appreciate the chance to address your concerns personally. Please either reach out to me or let me know a good time and number that I can call you. Thanks. Chuck Chandler, General Maager 410.290.6853 chuck.chandler@marriott.com More 

Indialantic, Florida
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 23, 2015

I traveled to this hotel for work and found it to have a perfect setup. The desk and living area of the room provides an excellent working area with a good desk and chair and lots of lighting options, and the bed and pillows were very comfortable. Everything was very clean and looked well-maintained. The A/C worked well and was... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

skajjm, Thanks for the great review! I appreciate all of the kind remarks that you made regarding the guestroom and it's comforts.I also appreciate your comments on the staff an their friendliness. I am a little concerned regarding your breakfast comments and would appreciate hearing from you on what your areas of concern are. SpringHill Suites does have specific guidelines... More 

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