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SpringHill Suites Columbia

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7055 Minstrel Way, Columbia, MD 21046
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1 room 1 guest
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SpringHill Suites Columbia
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227 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (70)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (36)
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Brentwood, New York
1 review
5 of 5 stars Reviewed 1 week ago

I would recommend this Hotel to everybody. Ms. Pauline Akol is one of the front desk staff that I remember, because she was such a great help to my family and me. SpringHill made us feel at home. We loved it there.

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Calgary, Alberta, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a tour on TakeTours that put me in a group tour operated by Vacance Sinorama and we (me and my mother) stayed in a double room on the main floor which was clean and refreshing for everything else besides a few dark, sticky spots around the floor (that may mean it's not cleaned entirely well as one should... More 

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

No one ever at front desk. The first night I just took what we wanted to dinner from the small grocery area and then the next day told the person that was actually at the front desk what I took. I could have stolen it and no one would have known. Also no HOT WATER. The first night we called... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I'm not usually so hard on hotels but this was a flop. We would not suggest it for others. The location was chosen for convenience. The pull out sleeper for our daughter was one of the worst she has ever had. Add that to a rough 'blanket' and it didn't make for a cozy night. We asked for another blanket... More 

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Phila area
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I only stayed one night, but we thought this room would be great if our daughters were with us. It was clean and modern and I really liked the layout... The breakfast was good for a hotel. The pool was cold for my taste but it was clean and nice. Would easily recommend someone choose this hotel... More 

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Pretoria, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff members at the hotel are so friendly and professional. The breakfast offered is delicious. The services offered at the hotel are second from none. In particular, Pauline Akiola demonstrated a high level degree of professionalism and always showed she is sensitive to the needs of the customers

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Southern NJ
Level Contributor
395 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Since our daughter moved to Columbia, we have stayed at the Springhill Suites a number of times. We like the layout of the room. There is an area separate from the sleeping area where my husband can work on his computer if he happens to get up at 5 am and I can still sleep. The room has a mini-fridge... More 

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Houston, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 27, 2015

The hotel is nice looking and our room was a great size but there were some things that could be improved. We noticed that things would not get cleaned right away like the breakfast area would still be very dirty late in the afternoon and also the elevators seemed like they haven't been cleaned in a couple of days. I... More 

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Powell, Ohio
2 reviews
4 of 5 stars Reviewed July 27, 2015

I use Trip Advisor customer reviews as a benchmark for many travel choices. I wanted to write a review on this hotel to help others out! This hotel was pretty clean and quiet considering the weekend we stayed there it had 2 girls softball teams and various boys lacrosse families staying there. We checked in late and when got to... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Thank you very much for choosing to stay with us and taking the time to review us on Tripadvisor. Your kind comments about Angela are appreciated. I apologize for not having the linen in the guestroom for the pullout sofa bed. We generally keep them on the top shelf of the closet and sounds like we missed this time. I... More 

Columbia, MD
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2015

When I entered the lobby of this relatively new hotel, I saw that the lobby looked modern and fantastic. I went upstairs to my room and, at first glance, was impressed. The room is very compartmentalized, with an area for study, one small room with the toilet and sink and another area with the shower. It was when I entered... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

CommonSenseD, Thank you very much for reviewing your recent stay. Your comments concern me and we take these types of things very seriously. I would appreciate you reaching out to me at chuck.chandler@marriott.com or 410.290.7896 so that we can discuss your concerns and I can find out what room you were in to address your findings. Thanks for staying with... More 

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