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SpringHill Suites Columbia

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7055 Minstrel Way, Columbia, MD 21046
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SpringHill Suites Columbia
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211 reviews from our community

Traveler rating
    126
    56
    19
    5
    5
See reviews for
67
29
10
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (68)
  • Jun-Aug only
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Hampton Roads
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for University of Maryland graduation. This is my second visit at this hotel and was was not disappointed. The room was clean, staff was great and breakfast was great. The only minor concern i had was the sleeper sofa seemed worn, you could feel the springs in some areas; but after padding it with extra blankets... More 

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Maryville, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very pleasant, the rooms are clean and the breakfast is delicious and has a good variety of fruit, yogurt and hot breakfast items. The indoor pool is a great way for families to enjoy their stay.

Was this review helpful? Yes
Bedford, New Hampshire
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff is always very friendly and makes sure my stay is enjoyable. I stay at this hotel about 3 times a month and I am never disappointed. The room is always clean when I arrive and during my stay. Breakfasts are always good as well, both hot and cold choices with numerous choices.

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Michael03110, Thanks you for posting and for your continued loyalty. Your thoughtful comments about the team, the housekeepong staff's efforts to provide clean rooms and the breakfast are appreciated. The team here at the SpringHill Suites Columbia is committed to provide a great stay, every time someone stays with us. It is nice to know when we are successful! I... More 

Midlothian, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a business traveller and sometimes visit the area with my family. This hotel is excellent for a family stay or a business stay. Excellent customer service and clean rooms. All the staff are very freindly and nice. Very good breakfast in the morning as well. Its always a nice stay for me its like home away from home.... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Imran S, Fantastic! Thanks for posting such thoughtful and kind sentiments. I appreciate your recommendation as well for both business and personal travel! We have a great team who tries like crazy to offer our guests everything they need. It is great to hear when they perform so well that someone feels the need to post nice comments like this.... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Lisa made our night, by the excellent customer service she provide while we prepared for my sons prom. She accommodated us in very way with a smile. She greeted us with a warm welcome and make sure our stay was memorable. She was absolutely the best. I will definitely stay again. Lori & family & friends

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

l_l_white70, Thank you for you kind comments about Lisa and her being able to take good care of you, your family and friends for the prom! Lisa just recently came back to work for us after having been out for a couple of months to take care of her Mom. She was missed and it is great to have her... More 

Freehold, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While away from home almost every week, SpringHill Suites at Columbia has become a second home. The hotel provides comfort, quite and close to fantastics Gyms and restaurants. On arrival, I am always greeted with huge smile and welcome by friendly front desk staff (Rhonda, Jisselle, Angie, Jamira and Mr. P.), upon check out, Imani or Kim are there to... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Mauyyad A, WOW!!! Thank you very much for adressing so many folks who you have had interactions with here at the SpringHill Suites Columbia! What a testimonial or the efforts that so many put forth each day for our guests. Thank for the recommendation as well. We are close to many things that guests need and will soon be having... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel for the past 6 months and find the staff to be very helpful and facilitating. The hotel is comfortable and the facility has been kept up well. The manager is very helpful and makes sure that a room is ready when I arrive.

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Barry G, Thank you very much for posting your thoughts regarding your stays at the SpringHill Suites Columbia! We appreciate your loyalty and comments regarding the team! We really do have a great group of people working for us and they do a wonderful job of addressing guests needs. Look forward to having you stay with us again! Chuck Chandler,... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I can't go into much detail, because the front desk officer might have our contact info. That's how scared and traumatized i am from this experience. We've been booking in this hotel the past 7 years, everytime we visit but this is the first time we had this shocking experience. We had a late check in and the place was... More 

Was this review helpful? Yes 2
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

shi s, I am very concerned about the tone of this post and would really appreicate the opportunity to discuss this with you directly. My contact information is below. I would be happy to call you at your convenience if you would send me a number and good time to call. Thanks for posting and I hope to talk with... More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in late April for a family trip. The rooms are nice and spacious, but nothing special. The front desk, however, is a disaster! The staff are never at the desk and they are completely unhelpful. We asked about a place for breakfast and the staff member had no suggestions whatsoever, telling us "you know where IHOP" is,... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Erethel, Thank you for taking the time to post. I am terribly sorry for your experience with the desk. It is very unusual for us to get a complaint like this and I would appreciate the opportunity to learn more about your stay and the issues you had. Please feel free to reach out to me at the number or... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On the road the majority of the year. This wins worst Marriott product of 2015. The walls are disturbingly thin, allowing you to hear things you can't unhear. (Of course, the benefit is that you can join a colleague's conference call from your own room.) The beds are incredibly uncomfortable and will surely give you some restless sleep...if that's what... More 

Was this review helpful? Yes
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Steve H. Boy, I am really sorry for the expereicnes you had at our hotel and would appreciate the chance to address your concerns personally. Please either reach out to me or let me know a good time and number that I can call you. Thanks. Chuck Chandler, General Maager 410.290.6853 chuck.chandler@marriott.com More 

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