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SpringHill Suites Columbia

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7055 Minstrel Way, Columbia, MD 21046
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SpringHill Suites Columbia
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SpringHill Suites Columbia
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197 reviews from our community

Traveler rating
    118
    54
    17
    5
    3
See reviews for
63
28
10
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been at this hotel several times during the past two years. Very conveniently located (close to major highway), but away from traffic noise. During weekends tends to be crowded and very loud (possibly because of drop in rate), to the point that complain to the concierge at times becomes unavoidable.

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Atlanta, Georgia
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times over the last few years with great experiences. However, this last stay I noticed a few things I hope are addressed. Upon check in I waited at the front desk for about 5 minutes before anyone came out to greet me. I had done the mobile check in so it should have... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

souperhoop, I am sorry for your recent expereience and would appreciate the opportunity to discuss it with you when you have a chance. Please feel free to reach out to me at 410.290.6853 or chuck.chandler@marriott.com. Thanks. Chuck Chandler, General Manager More 

Statesville, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room has separate bathroom and shower rooms. They are separated from the bedroom by sliding doors. This allows someone to use the toilet and wash their hands while another person uses the shower and sink. Awesome. It has a full couch that is good for sleeping folded up. We did not try it open. Breakfast was good.

Was this review helpful? Yes 1
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

Weary_Traveler_3, Thanks for the post and sharing your thoughts. The split bathroom is one of the coolest features that the new generations of SpringHill Suites are offering our guests. As you can see from many of the posts, people in general think it is a great concept. Complimentary Breakfast is another great feature that the brand offers and I am... More 

Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I checked in late (after midnight) and was greeted very nicely by the assistant manager. I knew I was in good hands. After entering my very clean and new room, I fell asleep quickly in my warm and soft bed, blanket and sheets. The breakfast they had prepared in the morning was plentiful and of good quality: great oatmeal, eggs... More 

Was this review helpful? Yes 1
Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

MichiganTonyabbott, Thanks for staying with us and posting a terrific review. The SpringHill Suites Columbia has a great team who care about taking good care of our guests. Clean clean comfortable accommodations, close to many things (College Park included), a nice breakfast to get your day started and a fitness center that has virtually all new equipment - and good... More 

2 reviews
5 of 5 stars Reviewed February 22, 2015

Very nice and plesant stay. Everyone was very helpful, especially the assistant general manager Parminder Singh who was helpful and friendly with great positive attitude. I was able to use the workout place and the swimming pool.

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

A S, Thank you for choosing to stay with us. I am thrilled you had an enjoyable stay and Parminder was able to make to pleasant for you. He does have a great, customer focused attitude and is well liked by our guests. I am glad you were able to enjoy the pool and fitness center as well. Hope to... More 

New York City, New York
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stopped here when our trip was disrupted by horrible road conditions from a heavy snow. The room was spacious, comfortable, and clean. Their real strength is service. This appears to be a well managed hotel that really cares about their guests. Everyone we dealt with from the front desk to the woman staffing the breakfast bar was friendly and... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

MaineCampers, Awesome! I am so proud of our team for taking what otherwise was a very stressful time for you and making it pleasant!!! Jisselle and Jessica are great Team Members and I am glad that they have been recognized for their efforts. Thank you. The housekeeping team does a wonderful job with keep the hotel clean and well maintained.... More 

Ocean City, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2015

A great location, good room space , comfortable bed and a nice breakfast that was included in the price. This was my second stay and i wasn't disappointed. My one minor issue was that the complimentary coffee in the lobby was cold

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

John T, Thanks for the post. I am sorry for the coffee. I am glad we did not disappoint you, though I am disappointed that we did not catch the detail of the coffee.... Location, comfort and space - all are features that we try to highlight! Thanks for choosing us again. I hope you come back to the SpringHill... More 

Westfield, New Jersey
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 24, 2015

Good location about 5 minutes off 95. Interesting room design with the bathroom divided into two rooms - one with a sink and toilet, one with sink and shower. The bathroom pocket doors were more like a privacy screen than actual doors, which was a little odd. Beds were comfortable, but the sofa bed was quite uncomfortable. Very nice breakfast... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

jillatin, Thanks for the nice comments about the team, breakfast and the convenience of the SpringHill Suites Columbia off of I-95. We are pretty fortunate that our hotel is one of the newer generation builds of the Springhill Brand. Most guests love the separation between the toilet and the shower. I have to admit, it has taken a little adjustment... More 

Columbia, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 21, 2015

Breakfast included - Hot and cold. Available 6AM. Rooms always clean - Heat and Air conditioning work quietly and easily adjustable. Staff is wonderful and can provide recommendations and directions to a variety of nearby restaurants. Area is quiet yet very close to major highway. Rooms are comfortable. microwave and fridge in all rooms Stayed here all seasons (over 100... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

I guess this is the translation formthe one previous.... I love the sentiments! Thank you. Chuck Chandler, General Manager More 

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 18, 2015

The water pressure and the hot water was less than desired. Water was at best very warm. The pressure was also very low. Another issue I noticed was security. If you can pass by the front desk, which is very easy with a polite hello, you can get to all floors. There should be key entry to all stairwells installed.... More 

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Chuck C, General Manager at SpringHill Suites Columbia, responded to this review

NASASTEVE, Thank you very much for taking the time to review our SpringHill Suites Columbia hotel. I appreciate you concerns and insights and will address them post haste. Guest safety and security is paramount for us and I will make sure to address your concerns as best we can. Thanks for your thoughts. Additionally, I am not too sure what... More 

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