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Quality Inn & Suites

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7200 Baltimore Avenue, College Park, MD 20740
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Quality Inn & Suites
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Quality Inn & Suites
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180 reviews from our community

Traveler rating
    24
    37
    42
    34
    43
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57
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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New Orleans
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My reservation was lost and so was my rate of about 65 dollars. Instead of offering this rate, the front desk charged me well over 100$ and gave me a dump of a room in the tower like building. The place is filthy -- particularly in stair wells and other parts that also need regular maintenance. The family that seems... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Corinth, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

At best I would consider this property as very average for the price point. Our room was an old drive up motel style that needed updating. The heat did not shut off so we roasted if we turned it on. Fortunately it wasn't really needed. Breakfast was average for an included meal. The attraction of this property is the relative... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Westport, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel needs to be updated in a major way. We were only staying one night and that was enough!The lobby was nice enough, but once we got to our room that all changed. The decor, bedspread and carpeting was dated. When I pulled back the shower curtain, the person who cleaned the room had left behind her hair on... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Manalapan, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed something close to the University of Maryland, and close to the Metro stop, and that's exactly what we got. The hotel is walking distance to the college. That's important because for the next 4 years we will be visiting College Park a lot and I don't want to worry about parking on campus, which can be difficult at... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Wilmette, Illinois
Top Contributor
84 reviews 84 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a tough stay and thank goodness it was only for 1 night. There were huge computer problems when we checked in so the check in process was long. We had many problems with our key during the stay. Breakfast was good- crowded but we could find a spot and there were enough offerings for us. The room was... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Somerville
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 12, 2015

If you're looking for a 4 or 5 star hotel, this is not what you're looking for. If you're looking for a decent place to stay when you're in the area, this is your place. The staff were professional and friendly. The property is well maintained. Yet it is not a fancy hotel. There was plenty of food available for... More 

Was this review helpful? Yes 1
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Harrisburg, Pennsylvania
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 7, 2015

Walking distance to University of Maryland and Metro Station. Looked for a place to stay and Quality Inn fit my needs. Applebee's next door to Quality Inn. Ate dinner there. Went to a meeting and then came back and had a couple of drinks at Applebee's to relax and watch the basketball game. Stayed one night...room was clean and check-in... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

North Adams, MA
Top Contributor
82 reviews 82 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 25, 2015

Quality Inn in College Park is in a very good location. A University town so it has many good little restaurants many just across the road from the hotel. They have a shuttle bus to take you to the nearby metro station College Park, or just a ten minute walk on foot. From the station you can be in central... More 

Was this review helpful? Yes 1
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Gues, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014 via mobile

I checked in on the dec 16th got room 271 headboard fell off the wall so they moved me to room 273 I went to take a shower and the water was not draining I had water over my ankles went front desk they moved me room 217 around five in the morning I started to ich bad I pulled... More 

Was this review helpful? Yes 2
QualityInnCP, Director of Sales at Quality Inn & Suites, responded to this review

Dear Ernest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Springfield, Virginia
Top Contributor
70 reviews 70 reviews
55 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 17, 2014

When booking my hotel stay I always read the TripAdvisor reviews. This hotel had mixed reviews 50/50 good/bad reviews. I think the problem with people writing reviews is that they want a 5 star hotel for a 2 star price. So in doing this review I remembered that this is a 2 star hotel and as such you definitely get... More 

Was this review helpful? Yes 1
QualityInnCP, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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