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Quality Inn & Suites

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7200 Baltimore Avenue, College Park, MD 20740
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Quality Inn & Suites
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174 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Somerville
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a 4 or 5 star hotel, this is not what you're looking for. If you're looking for a decent place to stay when you're in the area, this is your place. The staff were professional and friendly. The property is well maintained. Yet it is not a fancy hotel. There was plenty of food available for... More 

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Harrisburg, Pennsylvania
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Walking distance to University of Maryland and Metro Station. Looked for a place to stay and Quality Inn fit my needs. Applebee's next door to Quality Inn. Ate dinner there. Went to a meeting and then came back and had a couple of drinks at Applebee's to relax and watch the basketball game. Stayed one night...room was clean and check-in... More 

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North Adams, MA
Top Contributor
82 reviews 82 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Quality Inn in College Park is in a very good location. A University town so it has many good little restaurants many just across the road from the hotel. They have a shuttle bus to take you to the nearby metro station College Park, or just a ten minute walk on foot. From the station you can be in central... More 

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014 via mobile

I checked in on the dec 16th got room 271 headboard fell off the wall so they moved me to room 273 I went to take a shower and the water was not draining I had water over my ankles went front desk they moved me room 217 around five in the morning I started to ich bad I pulled... More 

Was this review helpful? Yes 1
QualityInnCP, Director of Sales at Quality Inn & Suites, responded to this review

Dear Ernest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Springfield, Virginia
Top Contributor
71 reviews 71 reviews
56 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 17, 2014

When booking my hotel stay I always read the TripAdvisor reviews. This hotel had mixed reviews 50/50 good/bad reviews. I think the problem with people writing reviews is that they want a 5 star hotel for a 2 star price. So in doing this review I remembered that this is a 2 star hotel and as such you definitely get... More 

Was this review helpful? Yes 1
QualityInnCP, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

Very clean and friendly place. They let us store luggage on both sides of stay (had an early flight in, and a late flight out). Was conveniently located near the College Park Metro (about .5 mile). They offered a very convenient shuttle to the metro and to spots on the Univ. or Maryland (used it to get to the football... More 

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2014

This hotel was the worst! When I went to check in and there was too much noise because someone was cleaning the floors and I couldn’t even hear myself talk. The rooms are old and smelly which they try to cover up with nice wall paper and beautifully framed photos. Also the beds are hard and have plastic on them.... More 

Was this review helpful? Yes 2
QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 20, 2014

I wanted to write this review because of the really great staff at this hotel. The hotel staff offer suggestions for how to get places easier, do things more efficiently and make your overall stay better. The stand out part for me was that in some cases I didn't actually ask the question directly, but rather they saw what I... More 

Was this review helpful? Yes 2
QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m very pleased that my staff are doing their best for guests like you. They will appreciate this feedback when I show it to them. I’m sorry that you found some other aspects of the experience lacking and hope we can serve you better next time you’re in the area. Sincerely, Hotel Manager More 

Saint Joseph, Michigan
Top Contributor
65 reviews 65 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2014

Enjoyed our stay of two nights! Staff was helpful and nice. We had just one problem when we first checked in Next door to us was a dog that kept on barking. My husband went to complain and within 15 minutes it was taken care of. Free breakfast was great. They offered waffles, mini omelets, bacon one day sausage the... More 

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Cary, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

This hotel is a great place to stay while in the DC area either on business or pleasure. The friendly staff and management bend over backward to make sure your stay is comfortable. Close to Metro stop for easy access into DC.

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