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Quality Inn & Suites

2.0 of 5 7200 Baltimore Avenue, College Park, MD 20740
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Quality Inn & Suites
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Quality Inn & Suites
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168 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Springfield, Virginia
Top Contributor
72 reviews 72 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When booking my hotel stay I always read the TripAdvisor reviews. This hotel had mixed reviews 50/50 good/bad reviews. I think the problem with people writing reviews is that they want a 5 star hotel for a 2 star price. So in doing this review I remembered that this is a 2 star hotel and as such you definitely get... More 

Was this review helpful? Yes
QualityInnCP, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed October 7, 2014

Very clean and friendly place. They let us store luggage on both sides of stay (had an early flight in, and a late flight out). Was conveniently located near the College Park Metro (about .5 mile). They offered a very convenient shuttle to the metro and to spots on the Univ. or Maryland (used it to get to the football... More 

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Los Angeles, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 26, 2014

This hotel was the worst! When I went to check in and there was too much noise because someone was cleaning the floors and I couldn’t even hear myself talk. The rooms are old and smelly which they try to cover up with nice wall paper and beautifully framed photos. Also the beds are hard and have plastic on them.... More 

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QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 20, 2014

I wanted to write this review because of the really great staff at this hotel. The hotel staff offer suggestions for how to get places easier, do things more efficiently and make your overall stay better. The stand out part for me was that in some cases I didn't actually ask the question directly, but rather they saw what I... More 

Was this review helpful? Yes 2
QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m very pleased that my staff are doing their best for guests like you. They will appreciate this feedback when I show it to them. I’m sorry that you found some other aspects of the experience lacking and hope we can serve you better next time you’re in the area. Sincerely, Hotel Manager More 

Saint Joseph, Michigan
Top Contributor
66 reviews 66 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2014

Enjoyed our stay of two nights! Staff was helpful and nice. We had just one problem when we first checked in Next door to us was a dog that kept on barking. My husband went to complain and within 15 minutes it was taken care of. Free breakfast was great. They offered waffles, mini omelets, bacon one day sausage the... More 

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Cary, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

This hotel is a great place to stay while in the DC area either on business or pleasure. The friendly staff and management bend over backward to make sure your stay is comfortable. Close to Metro stop for easy access into DC.

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Baltimore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2014

Omg dirty bathtub walls smells musty only great thing air darn it can I get a decent room they wanna be stingy with the ratings and price hot in lobby didn't feel right dirty dirty tub walls wall in have batts flying around noticed some bites on ankles this is aweful seems like the not citizens own this do not... More 

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QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that our service and cleanliness were among the things that didn’t meet your expectations. We focus on providing the best possible guest experience and clearly let you down in this case. I sincerely apologize and encourage you to visit again as we change and improve to serve guests better than ever. Sincerely,... More 

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Me and my family stayed at Quality Inn. We enjoyed our stay very much. I could not meet all the staff when we were checking out. So would like to express my gratitude to all staff at hotel for there hospitality. Definitely recommend to others. The location was absolute perfect for seeing the sights of Maryland ( specially University of... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
5 of 5 stars Reviewed August 19, 2014

The Quality Inn and Suites, College Park MD hotel, was great and ultimately convenient for my stay in Maryland. I was able to take advantage and use the Quality Inn to my benefit. The complimentary breakfast help me start my day off with a solid meal. There where also plenty of restaurants close to the hotel so find places to... More 

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virginia
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 8, 2014

Where do I begin...When we go there to check in, we realized, we were given our keys to our room, which was on the 2nd fl...We walked around looking for the elevator....DO NOT HAVE ONE...Next the room was not the best. Rooms in desperate need of repairs (see pictures). I have always been told, you get what you pay for....Would... More 

Was this review helpful? Yes 3
QISMD, Webmaster at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. Although we take great pride in this property and our staffing, we’re involved in a continuous improvement process to make the property better than ever before. We’ll take your comments into consideration as part of this process. I sincerely apologize that we failed to meet your needs when so many others are satisfied. Sincerely,... More 

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Additional Information about Quality Inn & Suites

Address: 7200 Baltimore Avenue, College Park, MD 20740
Phone Number:
Location: United States > Maryland > College Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 169
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Also Known As:
Quality Hotel College Park
Quality Inn And Suites
Quality Inn College Park
College Park Quality Inn

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