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Quality Inn & Suites

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7200 Baltimore Avenue, College Park, MD 20740
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Quality Inn & Suites
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Quality Inn & Suites
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185 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I have so much to say about this hotel. First of all it was the worst hotel experience I have ever had in my life. I arrived at the hotel too early to check in but I asked the front desk agent to check if a room was ready anyway and he refused. He did not even check just told... More 

Was this review helpful? Yes
QualityInnCP, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

HONESDALE
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The good - Price was right, location was good, and breakfast was surprisingly good. The bad - some rooms open to the outside (older motel style). Our room was in a separate building, supposedly secure (need room key to access building) ??, room was first from elevator (noisy), only one nightstand had a lamp, room was small and relatively clean,... More 

Was this review helpful? Yes
QualityInnCP, Front Office Manager at Quality Inn & Suites, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Williamsburg, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Minimum quality...dated appearance...single elevator and antiquated security system. Not a decent value for the price. The best feature: breakfast, and that was average. Convenient to the campus, but access is tricky. Heading north on Rt. 1 from Washington, there is a right-right-right turn series of turns rather than a simple left turn.

Was this review helpful? Yes
QualityInnCP, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Metairie
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The front desk staff is good and that is about the best thing I can say about this place. We wanted a room with a kitchenette in case we wanted to save some money and cook a meal in our room. What a joke. The first room we had was at the very back of the hotel of course on... More 

Was this review helpful? Yes
QualityInnCP, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Oakland, California
Top Contributor
190 reviews 190 reviews
49 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is exactly what you would expect form a QI, with rooms that are basic but very acceptable. The location is great with plenty of food choices in easy walking distance and perfect location for Maryland University. We stayed 3 nights and found it good value.

Was this review helpful? Yes
QualityInnCP, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Graham, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

New Orleans
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 21, 2015

My reservation was lost and so was my rate of about 65 dollars. Instead of offering this rate, the front desk charged me well over 100$ and gave me a dump of a room in the tower like building. The place is filthy -- particularly in stair wells and other parts that also need regular maintenance. The family that seems... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Corinth, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 20, 2015

At best I would consider this property as very average for the price point. Our room was an old drive up motel style that needed updating. The heat did not shut off so we roasted if we turned it on. Fortunately it wasn't really needed. Breakfast was average for an included meal. The attraction of this property is the relative... More 

Was this review helpful? Yes 1
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Westport, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2015

This hotel needs to be updated in a major way. We were only staying one night and that was enough!The lobby was nice enough, but once we got to our room that all changed. The decor, bedspread and carpeting was dated. When I pulled back the shower curtain, the person who cleaned the room had left behind her hair on... More 

Was this review helpful? Yes
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Manalapan, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 15, 2015

We needed something close to the University of Maryland, and close to the Metro stop, and that's exactly what we got. The hotel is walking distance to the college. That's important because for the next 4 years we will be visiting College Park a lot and I don't want to worry about parking on campus, which can be difficult at... More 

Was this review helpful? Yes 1
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Wilmette, Illinois
Top Contributor
86 reviews 86 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed April 13, 2015

This was a tough stay and thank goodness it was only for 1 night. There were huge computer problems when we checked in so the check in process was long. We had many problems with our key during the stay. Breakfast was good- crowded but we could find a spot and there were enough offerings for us. The room was... More 

Was this review helpful? Yes 1
QualityInnCP, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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