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Holiday Inn Washington College Park

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10000 Baltimore Ave, College Park, MD 20740
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1 room 1 adult
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Holiday Inn Washington College Park
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285 Reviews from our TripAdvisor Community

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Doylestown, Pennsylvania
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This place looks good in the lobby only! The 80's called and asked for their motel rooms back! We arrived late at nite and the desk staff didn't remember how much they charge for the extra cot that we pre-arranged on booking. Turns out they over charged me. The lifeguard in the pool area is way to touchy feely with... More 

Helpful?
Thank James M
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for your feedback about your recent visit. We apologize that we fell short of your expectations. We have forwarded your comments along to the company that services our pool and, since we cannot identify the particular lifeguard on their staff, have asked that they review their standards of operation with all of their lifeguards. Again, we appreciate your taking... More 

Tulsa, Oklahoma
Level Contributor
18 reviews
4 of 5 stars Reviewed 6 days ago NEW

I frequently stay in Holiday Inns and this was one of the better ones. The location, for me, was very convenient. It's just a short distance from a Metro station, and that's pretty much the best way to get around DC. By staying just a little outside of town I got a room for half the rate and the Metro... More 

Helpful?
Thank bfry918
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank so much for telling us about your recent stay at the Holiday Inn - College Park. We were happy to hear that you found our location and value to be excellent for your visit to Washington, DC! Our hot tub is permanently closed as it is being removed as part of our fitness center expansion. We hope that that... More 

Edgewater Park, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Diane Myles and Kyla always treat guest like family ! They are always professional and welcoming every time I stop by late for a overnight from NJ to DC. They are the reason I come by in my business travels. I stay all over the east coast and they are the best in Hospitality. The hotel is in a convenient... More 

Helpful?
Thank Ron K
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your very nice comments about your recent stay at the Holiday Inn - College Park! Our staff works hard to make our guests feel welcome and comfortable during their stay with us. It is always nice to hear when we have accomplished our goal. We look forward to your next visit to the Holiday Inn - College... More 

Northbrook, Illinois
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this location because it was close to University of Maryland for son's graduation. Diane greeted us and checked us in and then called our room to make sure everything was okay! We stayed 3 nights, and felt just like guests, not just customers. The indoor pool was lovely, warm and relaxing, with a lifeguard present. Van service took... More 

Helpful?
1 Thank Merrill M
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for telling us about your recent stay at the Holiday Inn - College Park. We are very happy to hear that your enjoyed our pool and shuttle service. And, that you found our staff to be helpful and accommodating. We work hard to make sure that our guests like welcome and comfortable during their visit and it is... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016

While patronizing this location on New Years Eve, I received impeccable customer service from Holiday Inn staff member Diane. Upon check in, the lobby of the hotel was standing room only. However, I physically observed Diane single handedly multi task in her role by directing guest to their perspective event in the hotel, providing housekeeping amenities and answering a plethora... More 

Helpful?
4 Thank Cheryl T
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for telling us about your recent visit to the Holiday Inn - College Park. Our staff, like Diane, work hard to make sure all of our guests feel welcome and comfortable during their stay with us. It is always great to hear when we have accomplished our goal. We look forward to seeing you again when your travels... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015

My first visit at this Holiday Inn, the staff is excellent. Keisha, Diane ,Sara and Van drivers were very friendly and helpful. Our housekeeper (spanish lady) was also very friendly. Thank you for all your help this past weekend. Maria

Helpful?
1 Thank Maria B
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for telling us about your recent visit to the Holiday Inn - College Park. Our staff, like Keisha, Diane, Sara and our shuttle staff, work hard to make sure all of our guests feel welcome and comfortable during their stay with us. It is always great to hear when we have accomplished our goal. We look forward to... More 

Richmond, Virginia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 5, 2015

We have stayed at this property before and they continue to be very friendly and engaging. We had a very positive check in experience, we cannot recall the name of the rep but she was great. We also want to recognize Diane and Jon at the front desk. Very friendly engaging, and worked to make us feel like we matter.... More 

Helpful?
1 Thank Bob D
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent stay at the Holiday Inn - College Park. Our staff, like Jon, Diane and Mac, work hard to make sure that all of our guests feel welcome and comfortable during their visit. We are happy to hear that we accomplished our goal. As far as breakfast is concerned,... More 

North Carolina
2 reviews
5 of 5 stars Reviewed December 4, 2015 via mobile

Mrs Diane greeted me and my brother immediately upon entering the doors. Once she checked us in, she provided requested info on how to visit the monuments/museums in DC. She made us aware of a variety of nearby restaurants esp the Moose Creek Steakhouse (were we ate breakfast and dinner ea day) adjacent to the hotel lobby. Overall she provided... More 

Helpful?
Thank Lavance G
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent stay at the Holiday Inn - College Park. We are very happy to hear that we exceeded your expectations! Our staff, like Diane, work hard to make sure all of our guests feel welcome and comfortable during their stay with us. It is always nice to heard when... More 

East Stroudsburg, Pennsylvania
1 review
4 of 5 stars Reviewed December 2, 2015

We were visiting the campus of the University of Maryland. It was very close, just blocks away. It's clean and we maintained. Breakfast was adequate. It met our expectations and the staff was helpful. I would stay there again when visiting the area.

Helpful?
Thank Amyo1327
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent stay at the Holiday Inn - College Park. We were happy to hear that our accommodations, location and staff met your expectations. We were most happy to hear that you will stay with us again when your travels bring you back to our area. Until then ... More 

Chadds Ford, Pennsylvania
1 review
1 of 5 stars Reviewed December 1, 2015

First of All, Make sure you read the fine print when it comes to the cancellation policy. I booked for two nights and my plans changed and they would not let me cancel the second nights stay. I had to call and speak to a representative who was very difficult to understand on the phone. She basically gave me the... More 

Helpful?
Thank esbcpb
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent visit. We are sorry to hear that we fell short of your expectations. With all the different types rates that are available nowadays, we agree that all travelers should carefully review all the stipulations attached to a particular rate before making their reservation. Different sites offer different perimeters... More 

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