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Holiday Inn Washington College Park

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10000 Baltimore Ave, College Park, MD 20740
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Holiday Inn Washington College Park
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Holiday Inn Washington College Park
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236 reviews from our community

Traveler rating
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    53
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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Caldwell, New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Terrible bed. Rough location. Staff at the desk seemed to have an attitude. Overall just seemed dirty. I couldn't wait to leave and actually didn't feel comfortable getting undressed and climbing into that bed. Will never return!

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent visit. We pride ourselves on our staff's helpful attitude and the cleanliness of our rooms. There is no excuse for not performing those basic items. Our managers are investigating why we fell short of expectations during your stay with us. We apologize and hope that you will change... More 

Boiling Springs, South Carolina
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the hotel was nice, my room was average. Everything was as I expected it to be. The room did not have a lot of extra bells and whistles but that's about what I expect for the price that I paid. I'd stay here again... Had no worries. There was a hotel restaurant with a nice bar on the ground... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for your comments about your recent visit with the Holiday Inn - College Park. Our staff works hard to make sure that every guest has a comfortable and welcome stay with us. We are glad that we achieved our goal during your stay. We look forward to seeing you again when you travels bring you back to our area! More 

Providence, Rhode Island
1 review
4 of 5 stars Reviewed 1 week ago

My family and I drove down from RI, and when we arrived check in was fast and convenient. The staff were friendly and helpful. I felt at ease parking my rental vehicle in the lot because I saw a security guard walking the exterior at night. My kids loved the wifi and pool. Our room was clean and comfortable. The... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for taking the time to tell us about your recent stay at the Holiday Inn - College Park. Our staff works hard to make all of our guests welcome and comfortable. We are delighted that we were able to achieve that goal! Our Food & Beverage Department is working to implement a new menu and features in the restaurant.... More 

Washington State
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at the hotel is very nice and accommodating. The night time shuttle driver is the best. However, if you're looking for a hotel without issues or you'll be spending a lot of time in the hotel....don't stay here. They've done their best at upgrading the hotel, but it's an old, worn hotel and it shows. While the bedding... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to let us know about your recent stay. Our staff works hard to make all of our guests feel welcome during their visit. We appreciate your kind words about them. And, on the constant upgrades that we do to freshen up the hotel. We apologize about the experience you had with the leak. There... More 

baltimore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the hotel overnight in a business trip. Very nice hotel but the staff was incredible. Fire alarm went off at 4am and the staff was calm and very helpful. They acted very professional and was there to assist as there were many people that were confused

Was this review helpful? Yes 2
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for the great review about your stay at the Holiday Inn - College Park! Our staff works hard to make all of our guests to feel comfortable and safe during a visit with us. We are very glad that we achieved our goal when you were with us. We look forward to seeing you again the next time... More 

Jefferson, Maryland
Top Contributor
75 reviews 75 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The room was clean but showing wear. Front desk was friendly. Location was okay. We faced the beltway and could hear the trucks throughout the night. Wi-fi was terrible - so slow and kept cutting out. Our room had no toilet paper in the bathroom when we checked in. Called the front desk & 15 minutes later 2 rolls were... More 

Was this review helpful? Yes 2
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent stay. We apologize for the inconveniences you experienced. Our staff works hard to make each and every guest feel welcome and comfortable. Obviously, we fell short of our goal during your stay. We will address the issue regarding re-stocking guest rooms with our Housekeeping Department. We will also... More 

Canandaigua, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First off, the hotel was a good hotel for the price we paid. The rooms were clean and comfy, but showing some wear and tear. The labeling of soft and firm pillows was a nice touch. Immediate vicinity was good as it was right next to a college apartment's food court. Located right off the highway, which was nice. Free... More 

Was this review helpful? Yes 2
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent stay. We are happy to hear about the things you enjoyed. There must have been some miscommunication regarding some of our amenities. Our wireless internet is complimentary for your entire stay. The system, however, requires that you re-enter the password you received at check-in every 24 hour period.... More 

DMV
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Needed a room for one night, check in was easy, staff was professional, hotel is located right off the beltway, surrounded by tons of shops and restaurants! The room was spacious and the beds were amazing! Price value was okay, they should have breakfast included.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for your nice review about the Holiday Inn - College Park. Our staff works hard to make our guests feel welcome and comfortable! We are a full-service hotel with restaurant and lounge right here at the hotel. We do offer packages that include breakfast each morning. You might want to try one of these packages the next time you... More 

Seattle, Washington
Top Contributor
133 reviews 133 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 16, 2015

Not outstanding, but not bad either. A good value based property. It's a very busy part of the city, so traffic around there is a real pain, but once you get into the parking lot, it's pretty much standard fare for a Holiday Inn.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Our staff works hard to make our guests feel welcome and comfortable during their visit. Our location, at the intersection of I-95 and I-495, and close proximity to shopping, restaurants and the University of Maryland, does equate to heavier traffic at times. We hope that we... More 

Newark, Delaware, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2015

So far: 1) arrived to find 2 employees engaged in a conversation right outside main office, one crying. 2) I was informed my room was in the 2nd tower, drive around, look for AVIS 3) not sure whether entrance to AVIS will also let me into the hotel 2nd tower--no signage outside 4) walk in see a sign that suggests... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your comments about your recent stay with us. Our staff prides itself on making our guests feel comfortable and welcome. We are very sorry that we fell short of that during your visit. We have reviewed with the Front Desk personnel their procedures to make sure that the next guest does not have a problems you described.... More 

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