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Holiday Inn Washington College Park

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10000 Baltimore Ave, College Park, MD 20740
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Holiday Inn Washington College Park
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Holiday Inn Washington College Park
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229 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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DMV
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Needed a room for one night, check in was easy, staff was professional, hotel is located right off the beltway, surrounded by tons of shops and restaurants! The room was spacious and the beds were amazing! Price value was okay, they should have breakfast included.

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Seattle, Washington
Top Contributor
133 reviews 133 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not outstanding, but not bad either. A good value based property. It's a very busy part of the city, so traffic around there is a real pain, but once you get into the parking lot, it's pretty much standard fare for a Holiday Inn.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Our staff works hard to make our guests feel welcome and comfortable during their visit. Our location, at the intersection of I-95 and I-495, and close proximity to shopping, restaurants and the University of Maryland, does equate to heavier traffic at times. We hope that we... More 

Newark, Delaware, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

So far: 1) arrived to find 2 employees engaged in a conversation right outside main office, one crying. 2) I was informed my room was in the 2nd tower, drive around, look for AVIS 3) not sure whether entrance to AVIS will also let me into the hotel 2nd tower--no signage outside 4) walk in see a sign that suggests... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your comments about your recent stay with us. Our staff prides itself on making our guests feel comfortable and welcome. We are very sorry that we fell short of that during your visit. We have reviewed with the Front Desk personnel their procedures to make sure that the next guest does not have a problems you described.... More 

Philadelphia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I rented two rooms at the Holiday Inn and visited another room where other family members were staying. All the rooms were very attractive and immaculate. The pool that we passed by and the common rooms all looked inviting. The desk staff were pleasant and informative. Also, I felt that the Inn was in a safe and convenient area. I... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your nice comments about the Holiday Inn - College Park. Our staff works hard to make sure that all of our guests have a comfortable stay with friendly customer service. We are a full service hotel with restaurant, lounge and many other amenities available to our guests so our pricing reflects those features. Thanks again for taking... More 

Upper Marlboro, Maryland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 24, 2015

It all started because I was over-zealous about buying furniture and convinced myself I could make it to price some furniture and make it back home before it snowed to badly. I did not. They said it would rain in a few hours I figured the rain with the trucks cleaning it would be clear enough to drive 30 miles.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear crgantt, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the carpet and furniture condition. We will look into these concerns. I assure you that the feedback of our hotel... More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 20, 2015

No free breakfast. No parking anywhere near a door. Hot tub shut down. Difficulty regulating temperature in room. Many properties closer to UMD campus. Staff was friendly and nothing wrong with the room. For the price, however, the amenities should have been greater. Hotel offered me points because of hot tub shutdown. We will see.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to review our hotel. We are sorry that we did not meet your expectations during your recent stay. Since we are a full-service hotel with restaurant and lounge on-site, we do not offer complimentary breakfast. There must have been some miscommunication about that. Our hot tub has been permanently closed and that area is... More 

Pennsylvania
Top Contributor
52 reviews 52 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 13, 2015

Had a nice stay here for the weekend to celebrate my wife's birthday. Friendly staff at check-in and a clean hotel. Did not try the Steak House. Room was clean and very nice, nothing noticed that was out of place or needed help. Tried the exercise equipment, wife used the sauna and pool, which was nicely heated. The website does... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your nice comments about our hotel. Our staff prides themselves on their providing our guests with a clean and friendly environment. We are pleased that you felt that way during your stay with us! We look forward to welcoming back soon. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 31, 2015

First we specifically asked for a room with a fridge and Microwave, and they botched that. Then our group decided to grab their own food and then convene in their common area/lounge, which has been empty our whole stay. They said they had a policy you couldn't eat any outside food in the common area lounge. They have an attached... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Dear Wac P, We are sorry that we fell short of your expectations during your stay with us. We apologize that we fell short in communicating that we are a full service hotel and not a Holiday Inn Express which offers some of the items that you were looking for such as free breakfast and common area/lounge. Again, communication seems... More 

Portland, Oregon
Top Contributor
73 reviews 73 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 29, 2015

I stayed at this hotel for business. It was quite nice and comfortable. It is within walking distance to a couple of smaller restaurants and for shopping, it is right next to Ikea. The staff was very polite and helpful. I would definitely recommend staying here if in the area.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your kind words about the Holiday Inn - College Park. We are happy that your stay was comfortable and our staff made you feel welcome. We look forward to seeing you again in the near future! More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed January 24, 2015

Lester and Keisha are the greatest people in the hotel business. I arrived a Regan airport and called the hoteI for shuttel from the metro to the hotel. I came in late to the metro miles from the hotel, it was cold and raining. The shuttle had left but he returned for me......Keisha had the presence of mind to get... More 

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HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Pete S, Thanks for taking the time to write us a review on your recent stay at our property. We are so happy that you enjoyed your accommodations and the staff on your visit. I have shared your comments with the entire staff and especially Keisha and Lester for exceeding your expectations and going that extra mile. Thanks for... More 

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