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Holiday Inn Washington College Park

3.0 of 5 10000 Baltimore Ave, College Park, MD 20740
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Certificate of Excellence 2014
Holiday Inn Washington College Park
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Holiday Inn Washington College Park
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206 reviews from our community

Traveler rating
    68
    63
    39
    24
    12
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68
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13
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lansdale, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed here on a Saturday night when I was in town for a reunion at U of Maryland. The location is perfect; right off the highway and a straight shot down Route 1 to the campus. Check in was quick, the front desk was very friendly. The lobby and lounge area in front was very nice and modern looking.... More

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Got in from an 8 hour drive from a great stay the night before at a Holiday Inn in NC. Arrived to two people at the desk who were on the computer and didn't even look up to acknowledge me for 5 minutes. Very rude at the front desk. Got into a room that was haphazardly cleaned and their was... More

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Calhoun TN
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I encountered a problem with my American Express card(which was frustrating to say the least) while staying there;however, Renee did an excellent job in helping me to remedy the situation for which I am very grateful.I had a great stay and plan to stay here again next time I visit the area .

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were traveling through DC and knew we would need to stay in a suburb due to price. We happened upon this little gem and we booked on the phone in the car en route! It was easy to find, right off the interstate. It was across the parking lot from IKEA! Bonus! Desk clerk Collin was there upon our... More

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 8, 2014

EVERY single employee we met was gracious, friendly, and gave 100% effort to accommodate us. Our first rooms (we had two) were not good. One smelled musty and the connecting door between them, the lock and door were broken. The second room smelled fine, but the toilet flusher knob fell off when trying to flush, the toilet "ran" for several... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear Risa P, Thank you for your recent stay, and for taking the time to write a candid review. it is hugely motivating the you have acknowledged our staff, who have shown their initiatives to make your stay pleasant. I am sure they will be thrilled to hear from you. I do want to take this opportunity to apologize for... More

Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014 via mobile

We stay here often with a child attending Maryland. Nothing fancy but clean and comfortable. Free wifi and parking. Staff always friendly. For a few nights it's fine and I've stayed at worse in the area. A microwave and fridge in the room. With points it's always free . . . Right off highway and on route 1

Was this review helpful? Yes 1
Verona
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 26, 2014

I do not know how to leave a 2 1/2 dot rating so I am being generous with the 3 dot. This was the fourth time I stayed at this hotel and I will say it may have been my last. Check in was seamless. They upgraded the entrance and waiting area to more of a business center. The rooms... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear MGomezD, Thank you for your loyalty in choosing Holiday Inn for your travels. It is nice to know that you had a smooth check-in, however, we regret that the room quality was a letdown during your stay. We apologize for any inconvenience you may have encountered. It means a lot to us that you have taken the time to... More

Senior Contributor
33 reviews 33 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 14, 2014

This hotel is clearly very old and could use a remodel. For the price, I feel that they could do much better. Most Maryland hotels are 2 things: dingy and expensive, and this one certainly lives up to that. The room seemed fairly clean, but I wouldn't rate the cleanliness fantastic by any means. Even though they have a large,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear B33rMePlz, Thank you for your recent stay with us and reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is disappointing to know that the the condition of our facilities fell short of your expectations. We have taken note of your... More

Germany
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

Due to circumstances out of our control we were diverted here overnight from BWI. The staff made multiple travel weary groups as comfortable as possible. Charlie the engineer, Diana in the restaurant, Lisa, Kylea, Lillian, Keisha and Gerardo and every person on staff we met offered exceptional service. Thank you for the excellent care.

Was this review helpful? Yes
HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Summertravelin, Thanks for the excellent comments about the our staff members, I have shared you comments with the entire staff but I have given a special thanks to Charlie, Diane, Lisa, Kylea, Lilian, Keisha and Gerado. I sincerely appreciate your warm and kind words and glad that our staff made you feel welcomed at our property. Thanks for your... More

Auburn, Alabama
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 10, 2014

I was at this hotel in late July, 2014 for a business meeting in nearby College Park, MD. I stayed for 2 days and it was in a very convenient location if you have meetings at Univ. Maryland or many of the businesses in the College Park / Greenbelt area. The staff was friendly enough and the rooms were not... More

Was this review helpful? Yes 2
HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Bama_world_traveler, We are sorry that we did not exceed your expectations on your recent visit to our property. We are planning some renovations in our second tower within the next few months. I hope that you will return to see the improvement in some of our guest rooms. Thank you for your feedback and hope that you will come... More

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Additional Information about Holiday Inn Washington College Park

Address: 10000 Baltimore Ave, College Park, MD 20740
Phone Number:
Location: United States > Maryland > College Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington College Park 3*
Number of rooms: 222
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Also Known As:
Holiday Inn Washington College Park Hotel College Park
Holiday Inn College Park
College Park Holiday Inn

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