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Holiday Inn Washington College Park

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10000 Baltimore Ave, College Park, MD 20740
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Holiday Inn Washington College Park
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pennsylvania
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was last minute for me and it turned out great. Front desk staff was courteous and helpful and the room was nice and clean and the bed was super comfortable which I don't find too often at hotels. I would stay here again and recommend it to others.

Was this review helpful? Yes
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for telling us about your recent visit to the Holiday Inn - College Park. We are so happy that you enjoyed your stay and found our staff to be welcoming and hospitable. As well as the rooms clean and comfortable. We are very lucky to have people that they are the key to our success! We look forward... More 

Hoboken, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for an event in a nearby town where I couldn't get a last-minute reservation. Somehow, my reservation was made for the following night and at a non-refundable rate. However, the front desk staff were amazing. Kylea (sp?) rebooked me at the same rate in minutes. Room was perfect -- I'd wanted to have a solo few hours... More 

Was this review helpful? Yes
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your kind comments about the Holiday Inn - College Park. We were very happy to hear that you enjoyed your stay! We are very fortunate to have staff like Kylea and Jonathan who go the extra mile to help our guests. They are truly what "hospitality" is all about! We look forward to seeing you the next... More 

Allentown, Pennsylvania
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is older but clean. The lobby was updated and the rooms were ok. The beds were comfortable. All in all good accommodations fairly priced. I stopped here for one night on a business trip in the beltway. The property was close to my destination, but I could have done without the Ikea that shares the lot. I decided... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for telling us about your recent stay at our hotel. We are happy to hear that your visit was enjoyable and we meet your expectations! We look forward to seeing you again when your travels bring you back to our area. More 

Senior Contributor
36 reviews 36 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 26, 2015

We visited for 2 nights and enjoyed our stay here, staff very friendly and helpful, especially the shuttle drivers. Rooms clean and comfortable, easy metro ride into Washington for sightseeing. A highlight for us was the food in the restaurant Moose Creek, we ate there for breakfast and dinner and the standard was excellent, our server was particularly lovely. Would... More 

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks so much for taking the time to tell us about your recent visit to the Holiday Inn - College Park. We are very happy that your stay was enjoyable and met your expectations. We look forward to seeing you again the next time your travels bring you to our area! More 

National Park, New Jersey
1 review
5 of 5 stars Reviewed May 18, 2015

I was visiting the area for a wedding and the staff were amazing. They were able to accommodate me with an early check in so that I could have plenty of time to prepare for a very dear friends wedding.

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HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your great comments about the Holiday Inn - College Park. Our staff makes every effort to make our guests feel welcome and comfortable. It is always so nice to hear when we have accomplished our goal! We look forward to seeing you again when your travels bring you back to our area. More 

Wake Forest, North Carolina
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2015

Stayed in Tower 2, Fourth floor in what we were told was a newly renovated room. Quiet enough as someone already mentioned, but they must've forgotten to replace the mini fridge. Friends who were guests on the 2nd floor said they had one in their room. Other than that, it was reasonable for the price. Breakfast buffet was a little... More 

Was this review helpful? Yes
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks so much for your comments about your recent visit. We are very happy that you enjoyed the service provided by our staff, particularly, our Restaurant Manger, Milton! Since you stayed in one of our newly renovated rooms, the refrigerator is actually located in the armoire. Sorry we did not communicate this to you. Hopefully, we will see you again... More 

North Caldwell, New Jersey
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 26, 2015

Terrible bed. Rough location. Staff at the desk seemed to have an attitude. Overall just seemed dirty. I couldn't wait to leave and actually didn't feel comfortable getting undressed and climbing into that bed. Will never return!

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to tell us about your recent visit. We pride ourselves on our staff's helpful attitude and the cleanliness of our rooms. There is no excuse for not performing those basic items. Our managers are investigating why we fell short of expectations during your stay with us. We apologize and hope that you will change... More 

Travelers are raving about these College Park hotels

Boiling Springs, South Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2015

Overall the hotel was nice, my room was average. Everything was as I expected it to be. The room did not have a lot of extra bells and whistles but that's about what I expect for the price that I paid. I'd stay here again... Had no worries. There was a hotel restaurant with a nice bar on the ground... More 

Was this review helpful? Yes
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for your comments about your recent visit with the Holiday Inn - College Park. Our staff works hard to make sure that every guest has a comfortable and welcome stay with us. We are glad that we achieved our goal during your stay. We look forward to seeing you again when you travels bring you back to our area! More 

Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2015

My family and I drove down from RI, and when we arrived check in was fast and convenient. The staff were friendly and helpful. I felt at ease parking my rental vehicle in the lot because I saw a security guard walking the exterior at night. My kids loved the wifi and pool. Our room was clean and comfortable. The... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thanks for taking the time to tell us about your recent stay at the Holiday Inn - College Park. Our staff works hard to make all of our guests welcome and comfortable. We are delighted that we were able to achieve that goal! Our Food & Beverage Department is working to implement a new menu and features in the restaurant.... More 

Washington State
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2015

The staff at the hotel is very nice and accommodating. The night time shuttle driver is the best. However, if you're looking for a hotel without issues or you'll be spending a lot of time in the hotel....don't stay here. They've done their best at upgrading the hotel, but it's an old, worn hotel and it shows. While the bedding... More 

Was this review helpful? Yes 1
HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to let us know about your recent stay. Our staff works hard to make all of our guests feel welcome during their visit. We appreciate your kind words about them. And, on the constant upgrades that we do to freshen up the hotel. We apologize about the experience you had with the leak. There... More 

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