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Holiday Inn Washington College Park

3.0 of 5 10000 Baltimore Ave, College Park, MD 20740
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Certificate of Excellence 2014
Holiday Inn Washington College Park
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Holiday Inn Washington College Park
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225 reviews from our community

Traveler rating
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    47
    26
    12
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80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Upper Marlboro, Maryland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

It all started because I was over-zealous about buying furniture and convinced myself I could make it to price some furniture and make it back home before it snowed to badly. I did not. They said it would rain in a few hours I figured the rain with the trucks cleaning it would be clear enough to drive 30 miles.... More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

No free breakfast. No parking anywhere near a door. Hot tub shut down. Difficulty regulating temperature in room. Many properties closer to UMD campus. Staff was friendly and nothing wrong with the room. For the price, however, the amenities should have been greater. Hotel offered me points because of hot tub shutdown. We will see.

HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to review our hotel. We are sorry that we did not meet your expectations during your recent stay. Since we are a full-service hotel with restaurant and lounge on-site, we do not offer complimentary breakfast. There must have been some miscommunication about that. Our hot tub has been permanently closed and that area is... More 

Pennsylvania
Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a nice stay here for the weekend to celebrate my wife's birthday. Friendly staff at check-in and a clean hotel. Did not try the Steak House. Room was clean and very nice, nothing noticed that was out of place or needed help. Tried the exercise equipment, wife used the sauna and pool, which was nicely heated. The website does... More 

HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your nice comments about our hotel. Our staff prides themselves on their providing our guests with a clean and friendly environment. We are pleased that you felt that way during your stay with us! We look forward to welcoming back soon. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

First we specifically asked for a room with a fridge and Microwave, and they botched that. Then our group decided to grab their own food and then convene in their common area/lounge, which has been empty our whole stay. They said they had a policy you couldn't eat any outside food in the common area lounge. They have an attached... More 

HICP, Manager at Holiday Inn Washington College Park, responded to this review

Dear Wac P, We are sorry that we fell short of your expectations during your stay with us. We apologize that we fell short in communicating that we are a full service hotel and not a Holiday Inn Express which offers some of the items that you were looking for such as free breakfast and common area/lounge. Again, communication seems... More 

Portland, Oregon
Top Contributor
73 reviews 73 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for business. It was quite nice and comfortable. It is within walking distance to a couple of smaller restaurants and for shopping, it is right next to Ikea. The staff was very polite and helpful. I would definitely recommend staying here if in the area.

HICP, Manager at Holiday Inn Washington College Park, responded to this review

Thank you for your kind words about the Holiday Inn - College Park. We are happy that your stay was comfortable and our staff made you feel welcome. We look forward to seeing you again in the near future! More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed January 24, 2015

Lester and Keisha are the greatest people in the hotel business. I arrived a Regan airport and called the hoteI for shuttel from the metro to the hotel. I came in late to the metro miles from the hotel, it was cold and raining. The shuttle had left but he returned for me......Keisha had the presence of mind to get... More 

HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Pete S, Thanks for taking the time to write us a review on your recent stay at our property. We are so happy that you enjoyed your accommodations and the staff on your visit. I have shared your comments with the entire staff and especially Keisha and Lester for exceeding your expectations and going that extra mile. Thanks for... More 

New York
1 review
5 of 5 stars Reviewed January 21, 2015

Room was as good as the rooms in the Hilton group and much better value. Spotless, spacious, lovely modern furniture, impossible linens and duvets, can't believe Trip Advisor is showing reviews from 2011 instead of recent reviews, what is wrong with your site? Those old reviews sound like they're about a different hotel; doesn't make sense. Holiday Inn Greenbelt not... More 

HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Dear Imbaffled, We appreciate your feedback and thank you for taking the time to let us know of your experience on your recent visit to our property. I share your sentiment and thank you for sharing it with other travelers. Your words are very kind and we appreciate you taking the time to let us know of your experiences. We... More 

Tulahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed January 16, 2015 via mobile

Some friends and I stayed here while visiting D.C. Pros: friendly staff, nice clean rooms, game room with chess boards(plus for us), nice gym, strong and consistent wifi, great location(in the middle of a bunch of restaraunts), and a nice hotel bar with two POOL TABLES and a juke box!! I digress.. This is a great hotel and a wonderful... More 

HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Thanks for your recent review of our property and glad that you enjoyed all the amenities of our property. The vehicle in which you have spoken about that incident did occur as unfortunate as it was for the guest and the property. The guest you spoke about was upset but in customer service we value all of our customers and... More 

Boone, North Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014

We stayed here over Christmas, 2014. Overall, it was fine. The room was nothing to brag about, but nothing to complain about either. The bathroom is cramped and has zero counter space. Staff was all friendly. Biggest disappointment was that the hot tub is permanently out of order, according to the sign. One of the main reasons we'd decided to... More 

IHGCare, Guest Relations Manager at Holiday Inn Washington College Park, responded to this review

Dear Andylikesbikes, Thank you for sparing some of your precious time to write us a feedback regarding your recent stay. I appreciate your kind regards for our friendly staff. On the other hand, please accept my sincerest apologies if some of our facilities, particularly the hot tub was not available for public use due to maintenance. Rest assured this matter... More 

Greenwood, Delaware, United States
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2014

Read the other recent reviews, not sure we stayed in the same place. My room was clean, comfortable, with one exception-the pillows. Pillows were very soft, not to my liking. But, if that's all I can say bad-that's a plus!! Member of the staff called my room twice, when I arrived and when I was leaving to inquire on my... More 

HICP, General Manager at Holiday Inn Washington College Park, responded to this review

Thank you for taking the time to review our property. I am so glad you enjoyed your Restaurant Experience as well as the accommodations of your guest room. I do apologize for the pillows as this is a part of our brand standard and usually get great comments from guests. We are glad you choose our property and hope to... More 

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Additional Information about Holiday Inn Washington College Park

Address: 10000 Baltimore Ave, College Park, MD 20740
Phone Number:
Location: United States > Maryland > College Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington College Park 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Washington College Park Hotel College Park
Holiday Inn College Park
College Park Holiday Inn

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