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Hampton Inn - College Park

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9670 Baltimore Avenue, College Park, MD 20740
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Hampton Inn - College Park
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Hampton Inn - College Park
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265 Reviews from our TripAdvisor Community

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Traveler rating
    104
    81
    44
    21
    15
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115
27
15
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (69)
  • Jun-Aug only
    (83)
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    (66)
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    (47)
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Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very convenient and very comfortable. Room was clean and the stay was enjoyable. We liked the location for our trip to Baltimore the next day. The staff was extremely helpful but we did not do breakfast which is included.

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1 review
5 of 5 stars Reviewed 1 week ago

All family bojedal the hotel for a wedding. The hotel was close to the ceremonia location. Breakfast was good. Wafles aré delicious. Pool was fine. Front desk staff nice and courteous. Front desk más sin ver y polite.

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Tulsa, Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, incredible rooms and they have Pepsi machines...a rarity here in Coca Cola country. Hgtv in the channel lineup, excellent Wi-fi, monster closets, jacuzzi/whirlpool tub and stand up shower with Waterpik. Separate utility sink with microwave and nice clean fridge...which is nice since located across the street from local grocery store.

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mechanicsburg va, United States
1 review
5 of 5 stars Reviewed 1 week ago

nice clean and confortable hotel .good breakfast and excellent costomer service verinice hotel. and katty in the morning check out very helpfull with driving directions. very convenience and close to the university of maryland. we will visit again

Review collected in partnership with Hampton

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Winston Salem, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

I was extremely disappointed with my interaction with this Hampton Inn and subsequently the corporate office. I have been a loyal Hampton Inn customer up until now and a regular business traveler. I had a confirmed reservation at this hotel for a business trip but when I arrived late at night I was told no room was available nor had... More 

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ylueje b, Manager at Hampton Inn - College Park, responded to this review

Good morning: We spoke with Ms. K yesterday morning. We apologize for the inconvenience. We apologize for the inconvenience. Guest was resolved with a 100% satisfaction guarantee through a Be My Guest Certificate. Ms. K will receive the certificate in two weeks at her physical address. Sincerely, Yocasta Borges General Manager More 

College Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose to stay at this hotel for business trip. This hotel is very close to University of Maryland and lots of good restaurant. The hotel staffs were very friendly and helpful. Rooms were clean and very comfortable. Will sure book this hotel next time visit DC.

Review collected in partnership with Hampton

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ylueje b, Manager at Hampton Inn - College Park, responded to this review

We spoke with the guest the same day of his checked out. We apologize to him and called back with the information that no bed bugs were found in the room for him to have the peace of mind that he was not in risk to have any contamination of his belongings. We did checked the room from bottom to... More 

Iowa City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel close to meet our friends at church. The front desk staff is very nice, welcome to us, tell us how to connect internet. Also make the phone call twice to make sure everything is OK for us. The hotel is very clean and comfortable. The breakfast is good too.

Review collected in partnership with Hampton

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Nashville, Tennessee
1 review
1 of 5 stars Reviewed 2 weeks ago

Bit by bedbugs. Manager denied they have them, I have a picture of the bites. I'm disputing the charges from my stay. Stay far away from this particular hotel, as a frequent traveler I believe that you never joke or lie about bedbugs the fact that the manager didn't take my complaint seriously and was very argumentative and corporates inability... More 

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Lusby, Maryland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in serious need of an update. Was not up to my expectations for a Hampton Inn. Mattress was stiff and lumpy, pillows were lumpy and uncomfortable, and all were too poofy, a variety would have been welcome. Asked for a quite room, but staff put us amongst a bunch of other occupied rooms, one of which played... More 

Review collected in partnership with Hampton

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ylueje b, Manager at Hampton Inn - College Park, responded to this review

Good morning: I am really sorry that this situation happened to you during your stay at Hampton Inn College park Maryland. We at Hampton inn college park we are always working to provide to our guest the best of the brand. we are really sorry for the inconvenience. More 

United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel should never be part of the Hilton Chain by any means! Safety is a big issue, extremely rude manager and if she is that rude what does she have to pass down to the subordinates. Derek stood out as a courteous and professional employee. I hope he finds a better Hilton Chain to work at.

Review collected in partnership with Hampton

Was this review helpful? Yes
ylueje b, Manager at Hampton Inn - College Park, responded to this review

I am really sorry and I am really disappointed that this situation happened to you with one of my desk staff. I received your comments in our Hilton Survey and I immediately took care of the situation with the agent who interacted with you. This is not the standards we are used to present to our guests and of course... More 

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