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Comfort Inn & Suites

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9020 Baltimore Ave., College Park, MD 20740
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1 room 1 guest
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Albertson, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is our 7 or so stay at this hotel. Although a bit aged, the rooms are fine, the staff is always friendly, and the breakfast is what one would expect at a budget hotel. The hotel is very close to the University of Maryland, College Park; we have even walked to the school from the hotel during our first... More 

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites, responded to this review

Dear Kenny L. Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. Jay Javid General Manager Comfort Inn & Suites College Park More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had been wanting to visit the National Archives to do some research on the Navy ship I served on during the Vietnam War. I finally found the time to do it so of course I made my arrangements through Trip Advisor as I always do. I had stayed in Comfort Inns before and have always found them suitable. I... More 

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites, responded to this review

Dear Michael, Thank you for staying with us here in College Park, We are sorry to hear about the issues you encountered, and we do sincerely apologize.Our guest hang a coat hanger on the sprinkler system, cause all problems. It was not a fire. We hope you will decide to stay with us again in the future so we can... More 

Level Contributor
13 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Wonderful staff!!! Very helpful and efficient. The rooms are comfortable and the 24/7 coffee in the lobby is terrific!!! Good breakfast in the morning too. Great location near UMD!! We have stayed here numerous times and certainly will again.

Was this review helpful? Yes
Jay J, Manager at Comfort Inn & Suites, responded to this review

Dear Christine, It is great to hear you enjoyed your stay with us. I will pass your compliments to my staffs. Thank you for your feedback and we look forward to your next visit to College Park. Sincerely, Jay Javid Comfort Inn & Suites College Park More 

Tacoma, WA
Level Contributor
251 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Actually, it did happen. We pulled up to the hotel to see a Disaster Response Team in the parking lot. That should have been our first sign that our overnight stay would also be a disaster. Apparently, guests had broken the sprinkler system and flooded a few rooms. I attempted to check in at 2:30pm and was told I couldn't... More 

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, It’s our goal to surpass your expectations and make you feel a part of our family as you may be away from yours. Thank you for letting me know about your experience, your feedback provided to us is greatly appreciated as we strive for excellence in customer service. We hope you will give us another opportunity next time... More 

Travelers are raving about these College Park hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Car was vandalized, smell of marijuana in halls, indifferent staff to problems and requests, grungy rooms, overcrowded breakfast bar. Behind the hotel is filthy littered hill to park. Broken bottles, beer cans etc in parking lot and on hill. Will never stay here again and advise the same for you.

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites, responded to this review

Dear Dave, Your review is very valuable to us, as new company has been here less the a month , it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to... More 

Washington DC, District of Columbia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The reason why I'm rating this place two stars was because of the quality of the bathroom on this stay it seemed like it was inadequately cleaned. There was something stuck to the bottom of the toilet seat and the shower was desperately in need of drain cleaner. The breakfast was typical, although the person responsible for it was great.... More 

Was this review helpful? Yes
Jay J, Manager at Comfort Inn & Suites, responded to this review

Dear Meh, Thank you for sharing your experience. Ensuring guest satisfaction is our number one priority at the Comfort Inn & Suites, College Park ,and we are happy to provide our guest with affordable rates. We were disheartened to hear that your experience; while staying with us was anything less than satisfying. Please accept our apology. Your feedback will ensure... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 14, 2015

Nice clean Rooms and comfortable beds. Fridge in the room but no microwave. Staff very friendly. They overcharged me but quickly corrected it and refunded my money. Cons to me were the parking lot was kind of small. The pool was only 5 ft deep and kind of small. We kept hearing slamming doors in the early morning hours. Overall... More 

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Tucson
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 9, 2015

Stayed for one Sunday night and the visit was average. The room was clean and bed was comfortable. There was a stain that looked like grease on the bed comforter, so we turned it to our feet. The bathroom was clean however the shower pull handle was busting away from the wall. Breakfast sufficed with sausage, typical powered eggs but... More 

Was this review helpful? Yes 1
Nashville, Tennessee, United States
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 5, 2015

This hotel is a very good hotel under normal circumstances with very nice rooms (although no microwave or fridge) but roomy and well kept. Couple this with a pretty good breakfast with eggs, bacon, toast, potatoes, cereals, oatmeal, small cupcakes, etc. and a very friendly staff and it lives up to its very good rating BUT when you look at... More 

Was this review helpful? Yes
Bryn Mawr, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2015

We just spent four nights at the Comfort Inn in College Park, Maryland while we were attending a conference at the University of Maryland. Good things first are that the room/bathroom were clean, the bed was comfortable, and the Wi-Fi worked easily. Now for the not-so-good things: there was no light on the desk or anywhere on that side of... More 

Was this review helpful? Yes 1
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