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All 10 College Park hotels »

Comfort Inn & Suites

2.0 of 5
9020 Baltimore Ave., College Park, MD 20740
Hotel amenities
Ranked #8 of 10 hotels in College Park
2.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveler rating
    2
    14
    16
    10
    13
Date Rating
evan m
atlanta
Senior Reviewer
7 reviews
2 of 5 stars Reviewed January 6, 2012

Was only in the room for two nights but many more are to come. First the good. I asked for a refrig and micro and they were delivered promptly and free. My room was reasonably clean. The free breakfast was good, granted I'm not too picky. Had the shuttle service drop me off and pick me up from the Metro... More

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GatorDavid
Gainesville, Florida
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed October 30, 2011
1
person found this review helpful

Banging doors, flies and suspicious activity all night long. More

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Brian Leigh, General Manager at Comfort Inn & Suites, responded to this review
December 7, 2011

Thank you for the constructive criticism regarding your stay. Whereas we regret that your stay was less than enjoyable, please be assured that aggressive improvements are being made that addresses each of your concerns. Upon your return to the area, I would welcome the opportunity to showcase changes made since your stay. The team at the Comfort Inn & Suites... More

pches_2000
Chesapeake, Virginia
2 reviews
1 helpful vote
1 of 5 stars Reviewed October 24, 2011
1
person found this review helpful

I am 29years old and have stayed at WAY better hotels then this one right here....not knowing too much about the area my family and I reserved this hotel to go and see family. It was a great look because they allowed me to use my coupon for 89.99 when the original price was 130.00. When we arrived the outside... More

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Juliette J
Philadelphia, PA
1 review
1 helpful vote
1 of 5 stars Reviewed October 18, 2011
1
person found this review helpful

After traveling for a few hours, my husband and I were excited to stay at the so-called "cozy" comfort inn. Little did we know that we were about to embark on a special journey; this was known to us as "poop on the towel". After taking a brief nap, my husband went to wash his face. When he went to... More

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Thinman41
Danbury, Connecticut
Contributor
16 reviews
12 helpful votes
3 of 5 stars Reviewed October 17, 2011

We were not looking for anything fancy, just a basic hotel for one night to look at colleges for the day. Comfort Inn is ok. Nothing fancy, not expensive, relatively clean. Basic breakfast buffet included. Other than a couple of cobwebs in the corners the room was clean. If we go back the only thing i would change is the... More

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Ajahjoy
1 review
1 of 5 stars Reviewed September 28, 2011

I have stayed at several Comfort Inn's in the DMV, but this was by far the worst. I arrived around 10 pm, and was told I would have a suite. Yay! I thought ---- psych! Upon laying my bag down on the dresser, I discovered there were little black ants crawling around, and by the time I discovered them, several... More

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Brian Leigh, Manager at Comfort Inn & Suites, responded to this review
October 20, 2011

First of all, I apologize to you for your experience. There are no excuses for what you encountered. The management staff has recently changed and the focus of the new management team is clear and concise - cleanliness and friendliness. Evidently on this almost sold-out night in question, we did not adequately follow through or follow up. Please know that... More

Frank D
New York City, New York
1 review
4 of 5 stars Reviewed August 29, 2011

My son is a freshman at tjhe University of Maryland. I had stayed here at orientation in July. At the time, the hotel seemed a bit musty, the furniture seemed out-of-date and the staff seemed disorganized. I decided to try it once again for move-in weekend, since it is the closest hotel to the school and with the impending Hurricane... More

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Jessica Kifer, Manager at Comfort Inn & Suites, responded to this review
August 30, 2011

Dear Valued Guest: It was our pleasure to serve you. We are so glad that you have acknowledged the fact that we are trying to improve this property. As you have so aptly put it, the new management staff in place has been tasked with detailing what needs to be done and do it. It is refreshing to hear that... More

haveSheriwilltravel
Houston, Texas
2 reviews
2 of 5 stars Reviewed June 23, 2011

Smelly and moldy. The hotel needs a renovation, new linens, new towels, new everything. I complained about the room to the night manager but he told me that he was sold out and there was nothing he could do about my problems. I tried to get bookings at another hotel, but it was very late at night and none were... More

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Brian Leigh, Manager at Comfort Inn & Suites, responded to this review
August 30, 2011

We sincerely appreciate your posting for alerting us to areas that need to improve. we also apologize that your stay at this proeperty was less than yuo desired. We would like to inform you of some of our many exciting changes that have occurred since you wrote this review. Our management staff has changed. The addition of our new General... More

Dawnis
1 review
2 of 5 stars Reviewed May 28, 2011

Mold and no towels sucks the vent in the bathroom doesn't work. I don't think house keeping cleans the bathrooms while you stay there. So maybe I'll clean it and charge them for my time. The first night they doubled book my room nothing like some stranger walking in. This place needs an update bad start with house keeping and... More

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Jessica Kifer, General Manager at Comfort Inn & Suites, responded to this review
June 21, 2011

Thank you for taking the time to share your comments in regards to your stay at the Comfort Inn, College Park. I truly apologize for the challenges you experienced with your room during your stay. I fully understand your disappointment and I personally would like you to know that we have addressed each issue to ensure this type of situation... More

Robbieb7713
Contributor
12 reviews
11 helpful votes
2 of 5 stars Reviewed May 5, 2011
3
people found this review helpful

Pros: Good location, Cheap Bad: Cramped rooms, Had seen complaints of people money being stolen by maids. Breakfast was free but horrible, Wifi was broken More

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Comfort Inn & Suites Also Known As

  • Comfort Inn College Park
  • College Park Comfort Inn
Address: 9020 Baltimore Ave., College Park, MD 20740

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