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All 11 College Park hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   9020 Baltimore Ave., College Park, MD 20740
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58%
Ranked #4 of 11 hotels in College Park
A recent review
5 of 5 stars reviewed 1 week ago
Donald M
  • Overview
  • Reviews (134)
  • Photos (24)
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  • Room tips (26)
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134 people have reviewed this hotel

Traveler rating
    35
    34
    30
    16
    19
See reviews for
44
12
17
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very helpful. Continental breakfast was good. Stayed for a fraternity convention in DC and there was easy access to highway and metro. PG Plaza mall is about 4 - 5 miles away. U of M campus is very nice.

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Panton, Vermont
Top Contributor
52 reviews 52 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very happy with this hotel. We arrived a bit early but we were able to check in early after waiting only 10 minutes or so for a room to be ready. We had a suite with 2 bathrooms, king bed, and sofa bed (which was already made up for us). Everything was in working condition, the room was... More

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1 review
4 of 5 stars Reviewed 1 week ago

I had a wonderful stay. Rooms clean and nice staff. The following staff members was very helpful: Paul (front desk) and night houseman. Very helpful with all my questions and needs while I was there. Each time they saw me I was greeted with and smile and mini conversation as if we have known each other for years. So again... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights while on vacation. The location is convenient to Washington DC.The hotel offers a free shuttle to the Metro station. The Metro station is about 20 minutes by train from DC and cost about 8-10 dollars/person for a roundtrip. Breakfast: Food was OK. Eggs, sausage, bacon, and standard continental fare like cereal, muffins, and fruit.... More

Was this review helpful? Yes 2
Columbus, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

We travel a lot. We're not picky. But this place is poorly-maintained, poorly-run, and absurdly overpriced. The place has a musty smell. The beds are comfortable but the rooms are poorly-appointed (almost no outlets, coffee maker takes 10 minutes to brew, no fridge or microwave). It's NOISY - right on a major thoroughfare. The breakfast offering is ok but there... More

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Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I sincerely apologize for the issues you faced during your time at our hotel. We pride ourselves on being an exceptional value for the DC area, and are deeply concerned that your stay was anything less than pleasant. We invite you to reach out to us to further let us... More

2 reviews
1 of 5 stars Reviewed 4 weeks ago

We arrived to a not so professional or helpful staff but brushed it off. We put our belongings in our room and quickly rushed out to do what we needed to do in Maryland. We were looking forward to jumping into the pool after a long hot day but to our surprise it was closed. We were informed that it... More

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Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know about your experience at our hotel. We truly value our guests' input, and try our hardest to give the best in customer satisfaction. I deeply apologize that we fell below your expectations. We have addressed the issue at the pool with our pool company, and we assure you the problem... More

Hartford, Connecticut
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived on Thursday 6/28 for a couple of days of sightseeing in DC. We were checked in promptly and given a room on the 6th floor. After one night we realized the room was too small for 2 adults and 2 teens so I booked an additional room using points. Additional room was on the first floor which is 2... More

Was this review helpful? Yes 1
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for letting us know about your stay. We apologize your stay with us did not exceed your expectations. We are working hard to address your concerns to ensure this doesn't happen to another guest. Thank you again for letting us know about your stay Here to serve, Leon Chittams General Manager More

Ballwin, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed five nights at this Comfort Inn and Suites for National History Day. We'd recommend it. EVERYONE at the front desk was more than accommodating, very helpful. Room was comfortable, beds great. We even used the shuttle to get to the metro station to go into DC (hint: the parking garage by the metro allows all-day parking for just... More

Was this review helpful? Yes 1
Leon C, General Manager at Comfort Inn & Suites, responded to this review

We are so glad you enjoyed your stay with us. We have addressed the concerns with the lifeguard, to ensure this doesn't happen again. We hope to see you again! Leon Chittams General Manager More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed June 19, 2014

Here for the National History Day competition, lobby area seemed ok, but warm. Seemed to be no a/c. Did have an issue checking in but thanks to Ms. Staphanie Green for taking care of it. She really took care of us! Out of everyone we dealt with at the front desk, she was the best! The hallways and elevators we... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are researching the issues you had while visiting us to ensure nothing like this happens again. We are sorry you didn't have the greatest experience with us. Maintenance is checking our AC units to ensure they are all working. We absolutely do not allow outside guests in our pool area, and will reach out... More

2 reviews
1 of 5 stars Reviewed June 18, 2014

We stayed here for two nights with our granddaughter for national history week. They allowed no senior rate and charged over $400 for a suite. Normally that wouldn't be bad for a bath and a half and a small sitting room with a pull out. However we had to go down to the 2nd floor where the hallways were dark... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. It is through guests like you that we understand our strengths and areas that may need improvement. We value all of our guests, and are deeply concerned that your stay was anything less than excellent. We are doing a thorough check of all the rooms on that floor to ensure... More

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Additional Information about Comfort Inn & Suites

Address: 9020 Baltimore Ave., College Park, MD 20740
Location: United States > Maryland > College Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel College Park
Comfort Inn College Park
College Park Comfort Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
125

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