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All 11 College Park hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   9020 Baltimore Ave., College Park, MD 20740
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57%
Ranked #4 of 11 hotels in College Park
A recent review
3 of 5 stars reviewed 1 week ago
Jeff A Hartford, Connecticut
  • Reviews (131)
  • Photos (24)
  • Amenities
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  • Room tips (24)
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131 people have reviewed this hotel

Traveler rating
    33
    34
    30
    15
    19
See reviews for
41
12
17
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
1 of 5 stars Reviewed 1 week ago

We arrived to a not so professional or helpful staff but brushed it off. We put our belongings in our room and quickly rushed out to do what we needed to do in Maryland. We were looking forward to jumping into the pool after a long hot day but to our surprise it was closed. We were informed that it... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know about your experience at our hotel. We truly value our guests' input, and try our hardest to give the best in customer satisfaction. I deeply apologize that we fell below your expectations. We have addressed the issue at the pool with our pool company, and we assure you the problem... More

Hartford, Connecticut
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived on Thursday 6/28 for a couple of days of sightseeing in DC. We were checked in promptly and given a room on the 6th floor. After one night we realized the room was too small for 2 adults and 2 teens so I booked an additional room using points. Additional room was on the first floor which is 2... More

Was this review helpful? Yes 1
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for letting us know about your stay. We apologize your stay with us did not exceed your expectations. We are working hard to address your concerns to ensure this doesn't happen to another guest. Thank you again for letting us know about your stay Here to serve, Leon Chittams General Manager More

Ballwin, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed five nights at this Comfort Inn and Suites for National History Day. We'd recommend it. EVERYONE at the front desk was more than accommodating, very helpful. Room was comfortable, beds great. We even used the shuttle to get to the metro station to go into DC (hint: the parking garage by the metro allows all-day parking for just... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

We are so glad you enjoyed your stay with us. We have addressed the concerns with the lifeguard, to ensure this doesn't happen again. We hope to see you again! Leon Chittams General Manager More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Here for the National History Day competition, lobby area seemed ok, but warm. Seemed to be no a/c. Did have an issue checking in but thanks to Ms. Staphanie Green for taking care of it. She really took care of us! Out of everyone we dealt with at the front desk, she was the best! The hallways and elevators we... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are researching the issues you had while visiting us to ensure nothing like this happens again. We are sorry you didn't have the greatest experience with us. Maintenance is checking our AC units to ensure they are all working. We absolutely do not allow outside guests in our pool area, and will reach out... More

2 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights with our granddaughter for national history week. They allowed no senior rate and charged over $400 for a suite. Normally that wouldn't be bad for a bath and a half and a small sitting room with a pull out. However we had to go down to the 2nd floor where the hallways were dark... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. It is through guests like you that we understand our strengths and areas that may need improvement. We value all of our guests, and are deeply concerned that your stay was anything less than excellent. We are doing a thorough check of all the rooms on that floor to ensure... More

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

I liked staying here, slept like a baby. The pillows, bed, and bedding were comfy!! What kept me from giving 5 stars was cleanliness, there was hair between the sheets, and the shower, the carpet was sticky. We went down for breakfast at 9, and there wasn't much of an option. The waffles were good, the coffee was really bad.

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We are glad you enjoyed your stay, but will definitely look into the key areas you mentioned for improvement. Thank you so much for choosing us! Sincerely, Leon Chittams General Manager More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

I booked a reservation at the Comfort Inn & Suites in College Park, Maryland for the 20th thru the 23rd of May. When I arrived the lobby layout gave me the impression that I had made a good choice of a place to stay. During my check-in There was one very minor item of concern but, owing to the customer... More

Was this review helpful? Yes 1
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Dear Amir, Thank you so much for taking the time to review our hotel. We always welcome feedback from our guests, and are very delighted to know you enjoyed your stay. I will share this with Stephanie, and the rest of the staff! Thank you again for your review. Sincerely, Leon Chittams, CRDE General Manager More

New Bern, North Carolina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014 via mobile

I recently booked this hotel thru their website under their promotion for two airline tickets for the price of one. I get an email saying I should get the code within 48 hours. Two weeks later when I ask customer service about not receiving it they tell me I booked thru the wrong link. Even after their email says I'm... More

Was this review helpful? Yes
Leon C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of our hotel. We are terribly sorry you experienced difficulty with the choice website. While were not aware at the property level of the issues you experienced with the website, we will try our best to help you get this situation resolved. Thank you again for your review. Thank you, Leon Chittams, CRDE General Manager More

Hyattsville, Maryland
1 review
5 of 5 stars Reviewed May 12, 2014

To whom it may concern, I writing to say that I recently had a fire in my home and was forced to leave and find a temporary living else where. I did so at the Comfort inn and suites in College Park Maryland. My stay thus far has been extremely pleasant and enjoyable mainly because of two individuals that are... More

Was this review helpful? Yes
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guests, Thank you for your kind words and we are very pleased you are enjoying your stay with us. We hope you continue staying with us and be even more wowed!!! At Your Service, Darrius West More

York pa
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 9, 2014

After another wonderful traffic run around the Washington DC beltway, headed to one of our previous hotel stays in Comfort Inn Beltsville, Md. On arrival around 6:30 pm was most disappointed to fine there was no room at the Inn. But as usual the staff jumped to our aid and booked us a room at the College Park, Md. Comfort... More

Was this review helpful? Yes
CICOLLEGEPARK, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guests, Thank you for taking the time to fill out our survey. We want to apologize for the lack of service you experienced. This is definitely unacceptable and I personally would like to make up for this stay. Could you please reach out to me at darrius.west@cwhotels.com or 301.441.8110 ext 3144. I would be happy to discuss further... More

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Additional Information about Comfort Inn & Suites

Address: 9020 Baltimore Ave., College Park, MD 20740
Location: United States > Maryland > College Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel College Park
Comfort Inn College Park
College Park Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
125

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