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Colony South

7401 Surratts Road, Clinton, MD 20735
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83 Reviews from our TripAdvisor Community

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Traveler rating
    12
    24
    19
    16
    12
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26
10
5
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (27)
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Washington DC, District of Columbia
Level Contributor
142 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

A company I was working for booked this hotel for several people to work on a highly important project. I checked in first with dozens of people for 6 major family reunions. I requested a 'quiet' room and was given one on the third floor in the back which I thought would be great. The hallway carpets hadn't been vacuumed... More 

Was this review helpful? Yes
Harrisburg, Pennsylvania
1 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel from 7/23/2015 to 7/26/2015 and my overall experience was not good. they overbooked and had people waiting on rooms. When my group arrived our room was not ready and we had to wait 3 hours. They did not accommodate my handicap friend. They put her room on the second floor far away from the elevator.... More 

Was this review helpful? Yes

Travelers are raving about these Clinton hotels

Raleigh, North Carolina
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I attended a family reunion at this establishment on July 17-19. The hotel staff is quite pleasant. I did not stay overnight at this facility but attended two events. The parking lot is crowded and dark; the pool was overcrowded; the food was average (except for the grits); the public restroom is dilapidated; the banquet room was not conducive for... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My fiance family use this hotel for their reunion. We were all scattered through the hotel instead of all together. The hotel itself was nice and cozy, Zane the young man at the front desk was very polite and helpful however, we had problems with room key, no hot water one night, closet door the couldn't open and the elevator... More 

Was this review helpful? Yes
Washington, District of Columbia, District of Columbia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I was feeling low and wanted to do something special for myself. I decided travelling far would not be a good ride and did a local hotel. I have passed by on many occasions and always think let's try it out. Well I did and I was very happy with the results. Tyrone the front desk person was very helpful... More 

Was this review helpful? Yes
Fernando M, General Manager at Colony South, responded to this review

Dear Leanorah T, Thank you for your nice comments about the Colony South Hotel and your recent visit here. I am glad that you found us to be a quiet respite from your daily routines and were able to enjoy your stay here. Please come back soon. Best regards, Fernando Mayol General Manager More 

NEW york
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'll start this review with a positive statment because the rest of it is horrible. They have a very nice staff. That's about it. Upon check in I prepaid on a Web site but was charged a $100.00 hold on my card that's unheard of. Next no remote for my tv. I was told I'd be brought one but that... More 

Was this review helpful? Yes 4
Fernando M, General Manager at Colony South, responded to this review

Dear Orie C, Thank you for taking time to note your comments about your recent stay at the Colony South. I regret that your comments on this site in no way correspond with the threats, misguided, and ill informed comments you sent to us on our hotel website, which show your true colors and are certainly suspect in nature, as... More 

Grand Rapids, Michigan
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Colony South was a nice hotel for our vacation stay. The staff were very pleasant and helpful. Family enjoyed the indoor pool. The decor is a bit dated and worn, but the room was decent, bathroom nicely laid out, bedding and linens clean and fresh. Housekeeping missed our room on our first day there, but we made a call... More 

Was this review helpful? Yes 1
Fernando M, General Manager at Colony South, responded to this review

Dear ZazuS1965, Thanks for the nice comments about your recent stay at the Colony South Hotel. I am delighted that you enjoyed your visit and hope to welcome you back soon. Sincerely, Fernando Mayol General Manager More 

Ottawa, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in hotel 4 nights at the end of June. I booked this hotel because it is located within 30 minutes drive to downtown of Washington. We had a two double beds room which was a fair size. Room was clean however carpet definitely require attention. Good size and clean bathroom with nice counter top. Flat screen tv with... More 

Was this review helpful? Yes 1
Fernando M, General Manager at Colony South, responded to this review

Hi Russ R, Thanks for your comments and recommendations following your recent visit to the Colony South Hotel. I am glad that your visit was pleasant and comfortable and I am also grateful to receive your constructive comments to help us improve on your next visit. The carpets are something being addressed currently and with urgency. We are replacing carpets... More 

Basel, Switzerland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

As so called "Walk in"-Guests, we stayed there for one night which was more than enough. We arrived at 9pm what was obviously too late for the woman at the reception to be still friendly at that time. She was rude and gave us absolutely no sign of being welcomed. The wifi in the room was really slow. When we... More 

Was this review helpful? Yes 3
Fernando M, General Manager at Colony South, responded to this review

Dear Mattia P, Thank you for staying with us and for taking time to note your comments about your recent visit to the Colony South Hotel. You mention that the staff members you encountered were not welcoming and even rude. I apologize for that, as it is completely unacceptable at our hotel and in our industry. I realize you traveled... More 

Kingman, Arizona, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 15, 2015

We stayed there for 3 nights while on a group trip or I would have definitely moved hotels if I could. Every day the hotel would deactivate our room keys so after a long day we would have to trek back to the front desk and wait in line to get a new key. One day I went and asked... More 

Was this review helpful? Yes 3
Fernando M, General Manager at Colony South, responded to this review

Dear sfmarbury, Thank you for your comments about your recent stay here at The Colony South. I am sorry that your visit certainly didn't go as we would have intended and I apologize to you for the inconveniences you suffered. The issues you raise are indeed taken seriously and acted upon. We do try to continually improve. I ask that... More 

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