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All 1 Chevy Chase hotels

Courtyard by Marriott Chevy Chase

3.0 of 5 Hotel   |   5520 Wisconsin Ave, Chevy Chase, MD 20815
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Ranked #1 of 1 Hotels in Chevy Chase
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 15, 2014
Abdullah Z
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221 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Chevy Chase
See the most recent reviews
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2014

The hotel is at good location, service is above average but the housekeeping should be more carefull especially when it comes to bathroom cleaning. The most important thing is, i got a call from someone, he told me that he is the manager and somewhat lost my credit card info therefore needs it again. İ said i will come down... More 

Was this review helpful? Yes
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Abdullah Z, Thank you for your review of our hotel. I am sorry you had a disappointing experience during your stay. Credit card fraud is a major issue in the U.S. with many people attempting to get credit card information over the phone. We have taken a number of steps to safeguard the credit information for our guests including... More 

Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

We've always stayed in DC proper when visiting 2 or 3 times a year -- now I don't know why! We decided at last minute to make quick overnight trip to visit our daughter in college in DC. Since it was Columbus Day weekend, rooms were scarce and prices in DC were crazy high. We're loyal Marriott fans and the... More 

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new york
Top Contributor
57 reviews 57 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 6, 2014

Friendly front desk. Very clean. Easy access to public transportation (the metro is down the block) Rooms are spacious and can easily accommodate 3 people. Quiet hotel. Fair price. Only complaints which don't impact my ratings: 1. Request a high floor with a view of the front of the hotel. Otherwise you are looking out at a parking lot and... More 

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Oregon, United States
Top Contributor
51 reviews 51 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 5, 2014

What wonderful staff, we visited my son and stayed here. They offer complimentary bikes, helmets and locks. The big screen internet map was used by the staff to help us get to nearby Rock Creek Parkway where we road the bikes. We even toured the monuments by bike. Breakfast was lovely there are lots of close restaurants and luxury shopping.... More 

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Ridgefield, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014 via mobile

I stay at this hotel every few months visiting my daughter in college here in dc. This is by far the best courtyard I have ever stayed in. Great caring staff, nice decor, great neighborhood with fun restaurants (try Clyds) and super clean which is important to me. The linens are crisp, smell nice even the hotel smells nice. Highly... More 

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Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 16, 2014

Convenient to the Red line of Metro along with shops, restaurants and businesses on upper Wisconsin Avenue, this hotel provides guests with clean, comfortable rooms and acceptable service. The Courtyard has a small fitness center with 2 treadmills, an elliptical machine and a bench with free weights. An outdoor pool is open during the summer and an outdoor terrace offers... More 

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CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear EasyTraveler2000,Thank you for reviewing our hotel after your stay. We are happy that you liked our accommodations and found our location to be convenient. We are also very happy that you had an opportunity to attend the reception during your stay as you were personally invited by one of our staff. This reception was not open to the general... More 

Libertyville, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

I have always had a very comfortable stay when staying at this Courtyard. The rooms are clean and quite comfortable. The staff is always very helpful and friendly! I have stayed when there are events and it isn't as quiet but it still is fine as far as I am concerned and I am quite picky. I have come back... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2014

I have had a lot of bad experiences in hotels, but this by far was the worst. It contributed to an already horrible night so the only thing I wished for was a nice bed and easy check-in/ check-out. The room was amazing, so I have nothing against your maintenance crew or housekeeping crew, but the morning front desk crew... More 

Was this review helpful? Yes 1
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Shola, On behalf of the hotel I want to express how sorry I am that our hotel did not even come close to meeting your service expectations. We obviously dropped the ball when it came to passing on critical information that would have made your stay go smoothly as well as really listening to you to find out what... More 

Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed here with family for a few days as part of extended trip to US. This was the Washington leg of the tour. Very impressed with the staff. Friendly, courtious and informative at all times. Checked in late afternoon and all was in readiness for us. We had a fine room with an ajoining room for our daughter - she... More 

Was this review helpful? Yes 1
New York, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 25, 2014

Worst hotel experience ever. The room was not ready for check in until after 5 pm so we were stuck waiting in the lobby with kids for over an hour. The room was handicapped-accessible with an unusably low shower and bathroom mirror for standing people. We would have chosen another room but we were not informed that we were in... More 

Was this review helpful? Yes 2
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear JakeandThelma, I am extremely sorry for your family's less than exceptional experience at hour hotel during your recent stay. Thank you for letting us know that we fell short of your expectations. The feedback you provided has resulted in changes to the way we stock and store our most requested items and additional training for our evening staff. I... More 

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Additional Information about Courtyard by Marriott Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Location: United States > Maryland > Chevy Chase
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 214
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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