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All 1 Chevy Chase hotels

Courtyard by Marriott Chevy Chase

3.0 of 5 Hotel   |   5520 Wisconsin Ave, Chevy Chase, MD 20815
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Ranked #1 of 1 Hotels in Chevy Chase
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed September 16, 2014
EasyTraveler2000 Philadelphia, Pennsylvania
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216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Chevy Chase
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Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 16, 2014

Convenient to the Red line of Metro along with shops, restaurants and businesses on upper Wisconsin Avenue, this hotel provides guests with clean, comfortable rooms and acceptable service. The Courtyard has a small fitness center with 2 treadmills, an elliptical machine and a bench with free weights. An outdoor pool is open during the summer and an outdoor terrace offers... More

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CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear EasyTraveler2000,Thank you for reviewing our hotel after your stay. We are happy that you liked our accommodations and found our location to be convenient. We are also very happy that you had an opportunity to attend the reception during your stay as you were personally invited by one of our staff. This reception was not open to the general... More

Libertyville, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

I have always had a very comfortable stay when staying at this Courtyard. The rooms are clean and quite comfortable. The staff is always very helpful and friendly! I have stayed when there are events and it isn't as quiet but it still is fine as far as I am concerned and I am quite picky. I have come back... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2014

I have had a lot of bad experiences in hotels, but this by far was the worst. It contributed to an already horrible night so the only thing I wished for was a nice bed and easy check-in/ check-out. The room was amazing, so I have nothing against your maintenance crew or housekeeping crew, but the morning front desk crew... More

Was this review helpful? Yes 1
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Shola, On behalf of the hotel I want to express how sorry I am that our hotel did not even come close to meeting your service expectations. We obviously dropped the ball when it came to passing on critical information that would have made your stay go smoothly as well as really listening to you to find out what... More

Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed here with family for a few days as part of extended trip to US. This was the Washington leg of the tour. Very impressed with the staff. Friendly, courtious and informative at all times. Checked in late afternoon and all was in readiness for us. We had a fine room with an ajoining room for our daughter - she... More

Was this review helpful? Yes 1
New York, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 25, 2014

Worst hotel experience ever. The room was not ready for check in until after 5 pm so we were stuck waiting in the lobby with kids for over an hour. The room was handicapped-accessible with an unusably low shower and bathroom mirror for standing people. We would have chosen another room but we were not informed that we were in... More

Was this review helpful? Yes 2
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear JakeandThelma, I am extremely sorry for your family's less than exceptional experience at hour hotel during your recent stay. Thank you for letting us know that we fell short of your expectations. The feedback you provided has resulted in changes to the way we stock and store our most requested items and additional training for our evening staff. I... More

Ronkonkoma, New York
Top Contributor
122 reviews 122 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 24, 2014

I was in the area for business and stayed at this location and from check in to check out my stay was perfect. The front desk was very friendly and courteous. Check in was fast, and they were very helpful in providing a map of the area with locations for food and shopping. The Room itself was spacious and very... More

Was this review helpful? Yes 1
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Rich S, We are so happy to see that you had the chance to stay with us and experience quite a few of our amenities! We appreciate your taking the time to let us know we provided you with good service. Come back and see us again soon! Sincerely, A.Harris More

Tel Aviv, Israel
Top Contributor
146 reviews 146 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed at the hotel as part of a weeklong business trip. It is not close to any airport but reasonably close to the city. There’s an underground station a block away so getting around is easy. The room was very spacious and clean, breakfast (coupon) was included in the price and the dining setting was very nice.

Was this review helpful? Yes 1
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear YG1978, Thank you for your review of our hotel. I am happy that you stayed with us during your recent business trip to the area. I am especially happy that you booked a rate that included breakfast and had a chance to enjoy the food in our restaurant as well. I hope you choose to stay with us again... More

Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 16, 2014

First, the location is great: two blocks from the Friendship Heights Metro station on the red line, right on Wisconsin Avenue across the street from Saks Fifth Avenue. Close to restaurants and many shops I can't even afford to walk into. There's a 'hidden' Whole Foods about 2 blocks away too (below street level!). The room was nice, though small.... More

Was this review helpful? Yes 1
North Bellmore, New York, United States
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 16, 2014 via mobile

This hotel is clean and in a great area. Our son just moved down to DC to go to American University. We expect to be visiting frequently and were really happy to find a Marriott so close by. We stayed for two nights and didn't get much sleep. The A/C unit has a motion detector on it. It got up... More

Was this review helpful? Yes 2
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Melissa P, Thank you for staying with us and for reviewing our hotel. I apologize that the thermostat in your room was not working properly and you did not get sleep during your stay. The adjustment that our engineer made should have allowed you to control your temperature manually and I am also sorry that did not happen either.... More

Staunton, Virginia
Top Contributor
73 reviews 73 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 15, 2014

Stayed a night here this week for a meeting in the area. The room was spacious with a good-sized fridge. They had both wired and wireless internet at the desk which was nice. Close to Friendship Heights metro which makes getting there a breeze. Staff was professional and courteous. Will be back for the next meeting.

Was this review helpful? Yes 1
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review

Dear Fank-Staunton-VA, Thank you for reviewing our hotel and for your compliments on our staff. Glad to hear you found our location convenient to your meeting and that you'll be back. Thanks so much for staying with us! Sincerely, A. Harris More

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Additional Information about Courtyard by Marriott Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Location: United States > Maryland > Chevy Chase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 214
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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