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All 2 Chestertown hotels

Holiday Inn Express Hotel & Suites Chestertown

2.5 of 5 Hotel   |   150 Scheeler Road, Chestertown, MD 21620
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Ranked #1 of 2 Hotels in Chestertown
A recent review
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80 reviews from our community

Traveler rating
    33
    23
    19
    2
    3
See reviews for
27
13
7
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Holiday Inn Express Hotel & Suites Chestertown
See the most recent reviews
cheshire
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

The staff were extremely helpful, the suite was very clean and had all the ammenities one could wish for including a quiet shower. There was a hitch but the problem with the aircon was quickly attended to, which is surely all anyone can ask. Ideal location for travelling to various parts of Maryland, Delaware, Washington DC and even Gettysburg. The... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear rossnagh, I would like to thank you and your family for staying with us during your stint in the US. We had great conversations and I would like to thank you for your kind words regarding the staff and cleanliness of the hotel. We do hope you visit us again the next time you are on this side of... More

Springfield, Massachusetts
Top Contributor
57 reviews 57 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 2, 2013

It's a very nice newer HIE, with exactly the amenities you would expect. The staff was friendly and my room was ready on time. I will say that I agree with the traveler who spoke about the high piercing wail of the shower -- that'll drive you nuts. I think it may be less about the hotel and more about... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear miscrambler, We thank you for taking time to complete a review regarding your recent stay at our hotel. We appreciate the information of areas in the bathroom that need our attention. We value our guests comments and we strive to make improvements to ensure your next visit with us is flawless. Thank you again for your comments and we... More

Baltimore, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2013

Very clean room and common areas. Outside is nicely landscaped and well kept. Front desk staff is very friendly. And as hotel breakfasts go, their's is pretty good. We got there early and both rooms were ready. When checking out, we needed to make another reservation and the person behind the desk asked if we thought we'd be checking in... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear AnAverageTraveller, Let me first say thank you for taking time to complete a review about your stay. I was very pleased to read that we met or exceeded your expectations as we take great pride in all areas of the hotel. We look forward to your next visit to Chestertown and the Holiday Inn Express. More

pHILADELPHIA
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 18, 2013

ask for the 3rd floor. Your can hear everything above and all neighbors doors. No outdoor pool. Breakfast bar good. Thought it was overpriced for the amenities. Spilled some sugar on counter that was not cleaned up during the room make up. Staff not friendly. Next time in the area will try another hotel.

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear PHABC, Thank you for taking time to submit a review regarding your recent stay. I would like to apologize for the noise level that you experienced during your stay and we will look into improvements to help buffer the noise level. My apologies again for the cleanliness of your room and the lack of attention that the staff displayed... More

Senior Contributor
38 reviews 38 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 1, 2013

Some friends and I were in town for an event and chose this hotel to stay. We arrived prior to check-in time, so we assumed the rooms would not be ready. It turned out 1 of the 2 rooms was ready. The lady at the front desk stated the other room would be ready in 30 minutes or less and... More

Was this review helpful? Yes 1
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear JonnyBlaze777, Thank you for taking time to inform me of some areas that need attention. My deepest apologies for the miscommunication regarding your check in. I can only imagine your displeasure having been told one thing and returning to hear what we had promised was not the case. I will investigate that issue as well as the AC unit... More

Johnson City, Tennessee
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 20, 2013

Stayed 3 nights on a business trip. Clean room. Basically a good place to stay. The breakfast was okay - typical breakfast with a few hot items. The pancake machine is not worth anything - makes these rubber-like discs that sort-of resemble pancakes. Nice people at the front desk. No issues with staying here.

Was this review helpful? Yes 1
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear rhud12345, Thank you for taking time out of your busy schedule to write a review regarding your recent stay with us. I appreciate the comments regarding the pancakes and I will look into the quality of the batter to ensure a proper pancake each time. Thank you again for staying with us and we look forward to seeing you... More

Silver Spring, Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2013 via mobile

We stayed at Holiday Inn Express Chestertown when our daughter swam the Chester river. We arrived late and check-in was fast. The room was good and the a/c worked great. The breakfast was filling and we left early. I would stay there again.

Was this review helpful? Yes 2
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear StacyW4, Thank you for staying with us during your recent trip to Chestertown and thank you for writing a survey regarding your stay. I was pleased to see that the staff was efficient during your check in and that the room was to your satisfaction. We do hope to see you again during your next visit to Chestertown and... More

New York, NY
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 11, 2013

We recently spent a night there in June 2013. They gave us excellent service. During our stay, Tiffany at the front deck was very helpful when we couldn't get a cab. She actually volunteered her own car to get us and our bags over to Washington College from the hotel. Another member of the staff actually drove us. The town... More

Was this review helpful? Yes 1
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear Jlee, Thank you so much for taking time to review our hotel. We use these reviews as a guideline to show how we are best serving our guests. I will share your comments to Tiffany and the entire staff and express my gratitude to them for showing such great customer service. I will also look into the room situation... More

Gorssel, The Netherlands
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 12, 2013

There are only a couple of hotels in Chestertown and the Holiday Inn is a good choice. About one mile from Main Street, the little harbour and the old town center. Bird watchers will be thrilled by the nearby Eastern Neck National Wildlife Refuge. We saw many osprey's as well as American bald eagles on their nest.

Was this review helpful? Yes 1
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear Frans P, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. While there were limited hotels in the area to choose from, we were pleased that you chose us during your recent trip... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2013

Spent two nights in a room with two queen beds. Very comfortable accommodations. We would definitely stay there again if our sports schedule brings us near there. The breakfast left alot to be desired unless cereal is enough for you. Hot foods were generic and bland.

Was this review helpful? Yes 1
Chuck V, Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear Nicholascox, Thank you for taking time to respond to a survey regarding your recent stay with us. We know you have many options when traveling during sporting events and we are happy that you chose to stay at the Holiday Inn Express. I was pleased to see that we provided comfortable accommodations for you and we will continue to... More

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Additional Information about Holiday Inn Express Hotel & Suites Chestertown

Address: 150 Scheeler Road, Chestertown, MD 21620
Phone Number:
Location: United States > Maryland > Chestertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chestertown 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Chestertown
Holiday Inn Chestertown
Chestertown Holiday Inn

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