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All 3 Chestertown hotels

Holiday Inn Express Hotel & Suites Chestertown

2.5 of 5 Hotel   |   150 Scheeler Road, Chestertown, MD 21620
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72%
Ranked #1 of 3 hotels in Chestertown
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 20, 2014
HappyMom2014 Princeton, New Jersey
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69 people have reviewed this hotel

Traveler rating
    30
    19
    15
    2
    3
See reviews for
23
10
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Princeton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

For many reasons: We had to change our reservation from 2 nights to 1, and we were only charged for the one night. They were gracious hosts to our son's (very well behaved) college lacrosse team. Front desk was responsive and available. The room and overall facility was very clean and in good repair. The location is convenient to the... More

Was this review helpful? Yes 1
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear HappyMom2014, Thank you for expressing your gratitude regarding your recent stay with us. We understand the stress of traveling and we try to make every guests stay as accommodating as possible. Thank you again for the kind words and we look forward to seeing you and your son's lacrosse team again. More

Woodbridge, Virginia
1 review
5 of 5 stars Reviewed February 4, 2014 via mobile

we had 9 rooms for a Saturday function and the stay was magnificent. Tara was outstanding, I have never seen a front deskperson so caring. The bunch loved the stay....we had the hospitality room and was not given a time limit. The bunch was thrilled to be able to enjoy the country sites and not pay alot for the hotel... More

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Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear hawkgilb, Thank you for taking time to complete a survey regarding your most recent stay. I will forward your comments to Tara and thank her for provided a caring experience to you and your group. We hope you visit us again the next time you or your group visits the Chestertown area. More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 16, 2014

Great hotel that I bought with IHG reward points. I wasn't really expecting much based on some previous comments, but it was obviously recently updated and was fantastic. It wasn't really walking distance to anything but otherwise everything was perfect.

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear Jazzy_Mark, Thank you for your fantastic review of our hotel. We know you have many options when traveling and we certainly appreciate you choosing to stay with us. Award points are a great way for our hotel to get our members to visit and we look forward to seeing you again the next time you travel to Chestertown. More

1 review
3 of 5 stars Reviewed December 28, 2013

We arrived at 830 pm to a room which felt like a refrigerator - 55 degrees. The heat completely turned off. It took almost an hour to get to 65 degrees. Why no heat? The front desk reply: "to keep costs down." I don't expect you to heat all your rooms when you only have 30 guests. But you should... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear kms, My apologize for the unpleasant temperature of your room upon arrival. We should have done a better job preparing for your arrival and I apologize for the oversite. Please stop by again the next time you are in town so that we may show you our true level of hospitality. More

New York City, New York
Top Contributor
253 reviews 253 reviews
35 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed December 27, 2013

Stayed here for a quick visit to Chestertown. The hotel is nice and clean, rooms are pretty comfortable and new-feeling with HDTVs, fridge and microwave. The breakfast however was a complete disappointment. The food was terrible and even the cereal they provided tasted badly. The staff was friendly and responsive and seemed to make all guest comfortable.

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear beachtravelerrr, Thank you for your taking time out of your busy schedule to complete a survey regarding your stay. We thank you for your kind word regarding the cleanliness and amenities we offer. We understand the breakfast bar options are in need of improvements so if you travel to an IHG property within the first quarter of 2014, you... More

Brisbane, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 19, 2013

Friendly staff, and the breakfast was good. The hotel felt welcoming and was a great central location for our activities. The beds were very comfy we highly recommend this cost effective hotel. There is a great farmers market in the town square on a Saturday morning

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear Chris L, I would like to thank you for taking time to complete a review about your stay with us. We appreciated the recommendation as well as all the wonderful comments you mentioned regarding your stay. We look forward to seeing you again. More

Bucks County, Pennsylvania (Philadelphia Area)
Top Contributor
73 reviews 73 reviews
8 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 4, 2013

Pros: Conveniently located to downtown, very clean, spacious room (we had a handicap-accessible room), decent breakfast (included for all), especially considering everything is pre-made, and the pancakes come out of a remarkable machine. Quiet, especially considering the hotel as 100% full, and we were near the elevator. Never heard a thing from adjacent rooms or the hallway. Decently priced vending... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear owlyn, Thank you for your wonderful comments regarding your most recent stay with us. We strive to accommodate all of our guests needs and it is always great to hear when we do. We look forward to seeing you again the next time you are in Chestertown. More

Nashville, TN
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 3, 2013

We stayed here on a Saturday night after a wedding reception elsewhere. The room was large and clean but had sparse amenities. The staff were very friendly but the man at the front desk knew little about the area. He was unable to give directions or comment on the festival that was occurring that weekend. We didn't have the included... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear sgmidf, We appreciate your time when commenting on your recent stay. It is with these comments that we can truly judge how we are doing and areas that need improvement. I will share your comments with ownership so that we may provide the best value to our guests. More

Woodbridge, Virginia
Senior Contributor
39 reviews 39 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 3, 2013

I had no problems while staying here; the staff was all very friendly and helpful, my room was clean, and the breakfast options were decent. My only complaint was the noisiness that other travelers have mentioned--I felt like you could hear everything that went on in the hallways of your floor, and since I was on the second floor, I... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear flyingsails, Thank you for taking time to comment regarding your recent stay with us. I understand your concern regarding the noise level and we try our best to space guests so that the noise level can be somewhat contained. The wailing noise is an issue we are aware of and are taking measures to remedy. Thank you again for... More

cheshire
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

The staff were extremely helpful, the suite was very clean and had all the ammenities one could wish for including a quiet shower. There was a hitch but the problem with the aircon was quickly attended to, which is surely all anyone can ask. Ideal location for travelling to various parts of Maryland, Delaware, Washington DC and even Gettysburg. The... More

Was this review helpful? Yes
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review

Dear rossnagh, I would like to thank you and your family for staying with us during your stint in the US. We had great conversations and I would like to thank you for your kind words regarding the staff and cleanliness of the hotel. We do hope you visit us again the next time you are on this side of... More

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Additional Information about Holiday Inn Express Hotel & Suites Chestertown

Also Known As:
Holiday Inn Express Hotel And Suites Chestertown
Holiday Inn Chestertown
Chestertown Holiday Inn
Address: 150 Scheeler Road, Chestertown, MD 21620
Phone Number:
Location: United States > Maryland > Chestertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Chestertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chestertown 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Chestertown, Maryland near Washington College. Our new Chestertown hotel near Washington College provides comfortable hotel rooms in Chestertown, Maryland. Our Chestertown hotel is located near several Chestertown attractions including the Hopkins Game Farm, Goose Valley Farms, Crimson Staples, Crumpton Auctions and the Waterman's Museum. Guests can further enjoy their Chestertown vacation by taking advantage of the one-of-a-kind shopping experience historical downtown Chestertown offers. Downtown Chestertown, just minutes from our hotel, houses several locally owned and operated stores. Conveniently located near the Chester River, guests of our hotel in Chestertown, Maryland, can enjoy Maryland's picturesque New England scenery while paddling or riding down the Chester River. Visitors can also take walking tours of historical Chestertown, MD, discover Chestertown's rich maritime history or take daytime or sunset sailing tours. Unlike other Chestertown hotels, the Holiday Inn Express Hotel in Chestertown, Maryland, offers comfortable rooms and is conveniently located near Washington College. During your Chestertown visit, enjoy our hotel's signature hot breakfast bar along with other amenities such as high-speed, wireless Internet access and an indoor pool. Make your reservations at our Chestertown, MD, hotel today and enjoy our excellent hotel rates. ... more   less 
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