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Comfort Inn

2.0 of 5 5801 Baltimore National Pike, Catonsville, MD 21228
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Comfort Inn
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66 reviews from our community

Traveler rating
    22
    18
    11
    8
    7
See reviews for
15
13
7
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn
See the most recent reviews
Old Orchard Beach, Maine
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 4, 2013

We found the hotel to be very convenient to Baltimore, at a much better price than found further in town. The staff were wonderful, the rooms comfortable and the breakfast very good. There are many shops and restaurants all around so it was a very relaxing and easy stay. A real highlight was the fresh-baked chocolate chip cookies that one... More 

Was this review helpful? Yes 1
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you very much. We are glad you enjoyed your stay and loved our fresh baked cookies. Please come back for more. :) More 

Eden, North Carolina
Top Contributor
54 reviews 54 reviews
45 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed May 3, 2013

Bad exit with traffic. SLOW, SLOW, SLOW internet. Asked the front desk clerk about the connection and she said you can come in the lobby and watch..... Hello! Why is the lobby a good speed but not the room. The microwave in my room burned my popcorn. I could only get 2 doubles since I was CLC. I am a... More 

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you for your response. I am very sorry that everything was not to your liking. Internet speeds may vary depending upon number of users logged onto an access point at a particular time. With growing demand and multiple devices accessing the network at the same time, we will consider upgrade in services. There are several access points for guests... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed May 2, 2013

Having stayed here frequently, the hotel was tired but they have made a lot of changes. The hotel is renovated and it is quite good. The room has flat screen tvs and I saw them put new bedding in the rooms though mine still had the old bedding. I am still staying in the room and hope they will change... More 

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you for always staying with us. We are glad that you like the new changes and we hope to be of greater service to you. More 

doug
1 review
5 of 5 stars Reviewed April 25, 2013

well well well.. finally the thing changed around at comfort inn, which is my frequent stop. This stay was full of surprises. The hotel is completely renovated. I can definitely say that the owner of the hotel did step up forward to makes his guest satisfied stay. The rooms look so brand new, the bedding is so great and new... More 

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you very much. We are glad that you liked the changes. We will be doing more upgrades and hope we can continue to surprise you. More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed April 20, 2013

I stayed here for location. It is right near 695. easy access to Downtown, Glen Burnie, and Towson. My room was clean and good. Breakfast was normally. it was good experience overall. would stay again and recommend.

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you! Hope you will continue to stay with us. More 

Catonsville
2 reviews
5 of 5 stars Reviewed April 9, 2013

I am at this hotel a lot and it is the BEST!! The owner just remodeled the whole hotel and upgraded a lot. This hotel is ALWAYS clean and well stocked. The staff are very friendly, especially the front deks lady Miss Pam. She checks me in with a great smile and attitude. I LOVE THIS HOTEL!!!!!!!! There is even... More 

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you staying with us and leaving a positive feedback. We hope to continue be of great value to you. More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2012

Since 2005 I've stayed at this hotel about 20 times and have never had a bad experience. It's not brand new or luxurious, but it is reasonably priced, the management is friendly and helpful, and it's located in a safe area less than 15 minutes from downtown Baltimore. There's also an excellent complimentary breakfast with waffles, eggs, and sausage. If... More 

Was this review helpful? Yes 2
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you very much for your positive response. Thanks for staying with us. I don't know if you had the opportunity to stay in our newly renovated rooms but during the period of your stay we were doing renovations. We will consider your suggestion about the donuts. Hope you will join us soon. More 

Columbia, Maryland, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 17, 2012

It was my third and final week staying in a hotel while waiting for my apartment to be ready for move in. I had stayed in two Choice Privileges hotels prior to this last stay thanks to family I have that work for another chain. The condition and overall atmosphere of this place was disgusting. My first night, checking in,... More 

Was this review helpful? Yes 3
KShrestha, General Manager at Comfort Inn, responded to this review

I am very sorry to hear about this incident and apologize that you had to deal it for a longer period of time since it appears you did stay for a week. Thank you for bringing it to our attention because it helps us to learn what our guests look for when choosing to stay with us. We wish we... More 

Brunswick, Maryland
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2012

We actually have Encore Travel and through it we got a great rate for a handicapped room! (We're not handicapped, Priaise God, but rooms are larger.) We had a lovely large room and a wonderful full breakfast, complete with eggs and sausage, hovered lovingly over with a lovely lady who made sure the food stayed hot and everyone was blessed.

Was this review helpful? Yes 1
KShrestha, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay. Thank you very much in deed. More 

woodstock georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 29, 2012

the hotel manager is very rude i wouldnt recommend anyone to stay at the comfort inn ever his name is kenny very rude and sneaky

Was this review helpful? Yes 2
Management response:

Thank you for your response. I am sorry that you feel this way. My response was firm in enforcing policies which I don't like to do, but due to disregard to a friendly request to make arrangements for payment, I understand how you might deem that rude. I would like to apologize still and I am glad that you obliged... More 

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Additional Information about Comfort Inn

Address: 5801 Baltimore National Pike, Catonsville, MD 21228
Phone Number:
Location: United States > Maryland > Catonsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 92
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Also Known As:
Comfort Hotel Catonsville
Comfort Inn Catonsville
Catonsville Comfort Inn

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